I ordered Mixed Tempura Donburi, which unfortunately lacked flavor. I acknowledge that Japanese cuisine tends to be subtle, but the tempura was surprisingly bland, including both the shrimp and dipping sauce. The sushi rolls were okay. The restaurant's ambiance is such that it feels like you are dining alone, as the high-backed seating prevents visibility of other patrons, except for those seated next to you. Consequently, it is also impossible to see the staff. The restaurant utilizes technology to facilitate ordering and serving. Robot servers and automatic belt conveyers deliver orders to the table. Regrettably, it is challenging to request assistance from human servers. I dropped my napkin on the floor, and I was unable to request a replacement due to the absence of a call button, no option to order napkins on the tablet, and the invisibility of servers. This situation is unpleasant, particularly with soy sauce spilled on the table. I was quite frustrated. The constant overlap of loud radio music and zen music from the robot is not ideal. I would prefer it if the Japanese "Zen" music from the robot was played all the time, while the background radio station was turned off. The radio's energetic vibe does not fit with the restaurant's layout and atmosphere. Alternatively, using Zen music as background music and turning off the robot's music would be a better option. This is my opinion. I have mix uneasy feeling to dine here. I believe technology is most effective in a busy restaurant with adequate staff. The atmosphere, layout, music, staff, and food quality do not cohesively come together. read more

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This isn't your classic sushi belt restaurants, but it has a similar self serve vibe. The difference is you order off of a tablet and a little train brings you your food and drinks. Your server is a robot that sings a song and wheels water and plates your way. So really wouldnt be a place that you would go to as a fancy service place. You do get greeted and seated, but then it's kind of a self serve experience. The menu covers sushi basics: nigiri, sashimi, donburi, salad, gunkan, hand roll and roll. They have a limited selection of beverages and teas. Food is good, priced well but I wouldn't say high end sushi. But I come here a lot read more

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Great food and a cozy, spacious spot! We went on a quiet Thursday afternoon, so service was quick. Lots of sushi options, and the Spicy Ramen Tempura Bowl with its flavorful broth is a must-try (next time we might get the veggies on the side). Vegetarian sushi options are solid, and there's plenty for meat and seafood lovers too. read more

We've been coming here for years and the food and service at sushi hana is wonderful every time! Fish is always super fresh and delicious, and the hand rolls are huge. We we got some rolls, udon and karaage today and everything was delicious as always! read more

Sushi Hana - Spicy tuna rolls, udon (I already ate the shrimp tempura and tempura veg lol), yellowtail sashimi (one eaten), spider handroll - Japanese Near Me - Bothell, Washington

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Been a fan of this location since I was younger. There's always parking and seating. I think it's interesting that they took the conveyor belt out and had robots and train cars. Servers were friendly. 6 of us fit in a booth. I think the tablet experience could be a bit funner. Like a wallpaper when you're not ordering so you don't have to see the running total and maybe a little "call server" button for those not facing the server. Food was great! It is mainly $5-8 for a plate (prices are going up) but tasted good and after ordering on the tablet it comes in a train pretty quickly. I can on a Friday night and it looked like some people were on dates, eating with their fam, or eating with their bros. Ambiance was great! read more

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The host was quick to seat me, then the drink machine brought my drink promptly, and I was left to order using the tablet. The table doesn't swivel, so it takes a bit of getting used to. The food delivery was quite fast, ypu can feel the food belt move and you'll hear the beer when it delivers your food. The food was alright, rice was a bit gooey, overcooked. Fish was OK. I ordered the spicy tuna, salmon sashimi, firecracker and other rolls. read more

Sushi Hana - Cool backdrop but it's in the back by the kitchen & bathroom - Japanese Near Me - Bothell, Washington

Absolute favorite sushi spot in the area!! All the food is incredible and well-priced. You order through a tablet at the table and can order more rounds as you go. There are lots of delicious non-sushi foods too like the vegetable tempura, gyouza, and salads. If you don't like raw fish, they offer so many delicious options with cooked shrimp or just veggies. The Paradise Roll is an absolute must. They have a cute robot that brings water and silverware to your table. If it's your birthday, the robot will bring a treat to your table while playing happy birthday :) read more

Ever since Covid, Sushi Hana has changed to be a monorail sushi restaurant instead of a conveyor belt sushi spot. HUGE difference in the quality and freshness of the sushi - it is now one of our favorite places and we come here for special occasions with our kids all the time! Tonight we came with my sister and her family for my daughter's 8th birthday. My 4 year old son got too big of a bite of part of his sister's California Roll and he started choking. Not just sort-of choking, but a prolonged, scary experience. I was beating him on his back and we were about to need to do the Heimlich maneuver. I was in a state of panic - I am trained in CPR and choking/first aid, but I sort-of blacked out during the experience and it all seemed to go in slow motion. Our server, Jay, jumped into action and came into our booth, ready to perform the Heimlich if necessary. He actually started lifting my son up to do it, but then he started coughing more normally and was able to speak. Jay informed us that he is a pre-med student and was totally ready to do whatever was needed to help our son. Our food was great, but Jay went far above and beyond tonight and we are truly thankful for him. Thank goodness that our son is OK. We will be back and we so appreciate you all! read more

We came as a rowdy party with 3 loud kids and an infant. My nephew began loudly and frighteningly choking on a piece of sushi, which terrified our whole party and the rest of the tables. One of the two servers in the restaurant, named Jay, was amazingly calm and helpful as he attempted to reach him. He did not hesitate to climb into the booth and was ready to begin serious measures, which thankfully were not needed. The food was great. The kids love the robot and the conveyor belt. The staff made this a place we will frequent. read more

For a Casual Sushi Bar, Sushi Hana his all the right notes! It has a great variety and selection.. including basic sushi, as well as a good variety of speciality sushi (cooked and prepared differently). I really enjoyed the Vegas roll which is a deep fried roll, with cream cheese. Yup, it's amazing! Crispy and delicious! I also love all the selections they have for seared garlic nigiri! They also have different selection of fatty sushi, which is a great option to have! Quality is great, and price is a little bit higher for a casual sushi bar... but the quality speaks volumes! Another different and unique aspect is that it's a converted conveyor style sushi bar. You order on the tablet, and the sushi will come automatically to you on the two way conveyor belt! Sometimes a little tricky to go with kids, as they have a more difficulty time listening to instructions to not push the tray back... but it's still prettt exciting and entertaining for them! Would go back again when in the area, and craving for sushi! read more

Sushi Hana - A good selection of seared nigiri and more!!! - Japanese Near Me - Bothell, Washington

Dont ignore the negative reviews. We paid $100 for two adults one child. We ate maybe $12 worth of grocery store sushi. On top of that, a giant server covered in tattoos raised his voice at guests constantly. He was clearly strung out. He would address tables from across the room and yelled at children. The owner clearly doesn't care about your experience. Everyone including the other employee were very uncomfortable and there is no way to inform the owner of this since they dont care to put a customer feedback option on their site. read more

Cute atmosphere. Loved that we could sit and talk without interruptions. You order from a tablet on the table and can order when you want something! Great selection. Cute little robot brings the water. Food is delivered via a monorail system. Food is fresh and delicious. read more

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This has easily become my favorite sushi place after my first visit. The highlights are taste, variety, price, cleanliness, and dining experience. A lot of the positives stem from the new monorail system the restaurant has. Each row of seats (around 4 booths) gets its own monorail. You order from the tablet what you want, it gets made in the kitchen and delivered to you in a clear container that goes down the rail and stops at your booth. The monorail system combines the benefits of belt sushi and off the menu sushi. You get about 3-4 rolls for around $5 in a plate. And 2 nigiris for ~$5. I like that you don't have to order full rolls since this allows me to try a variety of rolls instead of having to order just 1 or 2 per meal. But since it's also being made specifically as you order, the rolls taste fresh. The warm rolls and sides that are fried are delightfully warm when they come out. You also get the added benefit of knowing the sushi hasn't been sitting around on the belt for who knows how long. (which is nice while covid is still around) I really enjoyed everything that we ordered. All the seared salmon dishes, nigiri & maki, melted in my mouth. The shrimp tempura & calamari were nice and crispy. And all the rolls had their own distinct tastes instead of tasting all the same. My favorites were the Vegas roll and the Crunch Philly roll. Which is surprising as I don't usually like cream cheese in my rolls. I think the fact that the cream cheese is warm when it comes out really sealed the deal for me. All in all, this is a great sushi place in my opinion and you won't regret trying it out. :) read more

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This was an interesting dining experience. Ordering was done on a tablet at the table. Sushi was delivered on a monorail system straight from the kitchen. The sushi train makes it a fun and exciting atmosphere because the food comes directly to your table without warning. Robots are also servers here, they delivered the water. Food was a bit pricey considering there are only 3-4 pieces per roll. I liked the seared salmon nigiri best. Would pass on getting the rainbow roll, it was mediocre. Highlights: *seared salmon nigiri *paradise roll *garlic lover roll read more

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I heard about the conveyor belt delivery and thought we'll give it a try, sounded definitely like fun. It's not a running sushi, which I thought and hoped it would be. You basically order from a tablet and they deliver the food with a conveyor system. There is almost no interaction with staff, besides paying. We ordered a mix of our favorite rolls and hand rolls and noticed overall, that the portion and roll size is on the smallish side. The prices are also up there for the amount you get. The rolls were all ok, the standard rolls were done well, we didn't care for the shrimp tempura filled roll, the shrimp tasted like it was pre-fried a while ago. They also charge for spicy mayo in the condiments section of the tablet. We would normally always get a plate of eclairs, but decided to skip, it's almost $5. Well, if I'm in the area and short of other options, I could see myself stop in again. I'm hoping they will adjust roll size or pricing, as this rivals fancier places without offering the fancy. read more

Solid experience here. Food comes out fast, the monorail setup is cool. I like that you can order as much as you want, etc. just wish you could customize stuff on the dashboard instead of having to call over a server. Service is quick though so it's not a big deal. I got a California roll, seared garlic salmon, seared scallops, water bender roll and tried the negi hama roll. Everything was fine, the California roll was good, solid/basic. The seared stuff was too seared making it sort of tough/flavorless. Water bender was fresh, sort of wet. Overall, good experience. read more

The staff is friendly and the food comes at a decent speed, but this place is extremely expensive... To put the prices in perspective, 3 pieces of yellowtail cost 12 dollars. I am just astonished. The sushi is fine and the handrolls are super tasty, but this place is not for the average person. The bill easily adds up to 60 USD for a few items. Easily far more. This is not for the average joe. It's just too expensive! read more

Delicious sushi! I really appreciated the ability to add additional sauces on the side. This is the first sushi place I have found that has that feature for their online ordering via DoorDash. I got the New York, Spicy California, Creamy Tuna and Dynamite Rolls with unagi, spicy mayo and soy sauce on the side. I felt this was very good value for what you got and was generous portions. Absolutely recommend. read more

Sushi Hana - New York, Spicy California, Creamy Tuna and Dynamite Roll - Japanese Near Me - Bothell, Washington

Our Father's Day lunch experience here was nothing short of fantastic! The food is incredibly fresh, flavourful and surprisingly more affordable than many sushi joints in the area. Bonus points for the creative sushi "monorail system" that sends food directly to your table. Ordering was a breeze from the tablet at our table and even though mostly everything is automated, our server provided prompt and light hearted service the couple times we needed him. In terms of what we ordered, we got the shrimp tempura, spicy crab gunkan, salmon sashimi, seared salmon nigiri, inari, spicy salmon hand rolls, fire bender roll and miso soups. Everything exceeded our expectations - there wasn't a single thing we didn't enjoy but the spicy crab gunkan and seared salmon were a fan favourite. I can't wait to come back! read more

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I used to come to this location for quick mediocre conveyor belt sushi when I lived in the area. This was my first time back in years since they've updated & renovated to the new robot/ monorail system and I was impressed. My husband & I came here for a late lunch on a Saturday afternoon and though we love the Lynnwood Sushi Hana, we both felt like the food was better in quality and freshness here so I was surprised to see how empty the place was. We ordered some of our regular favorites: the tempura udon soup was incredible, with a deeper umami flavor & more greens than Lynnwood's. The calamari portion was bigger and made to order. The tamago egg of the house roll was a little overcooked/ burnt, but didn't affect the taste so I can't complain. Overall the place is clean, the food always hits, the service is quick, and the staff is friendly. Note to self: I'll need to make the trip to this location more often. read more

Food was ok, nigiris were so so, rolls were better. Service was ok, Ambiance was ok. I ordered hot tea for cold weather and told that they charge hot tea by cup $2.50. Not sure if I will try here again. read more

Didn't even eat here. Came in with party of 7 plus a new born baby. Came in with stroller they said no strollers so we were fine with that put stroller in the car. Just had the car seat and the server was telling us to jam it into the booth which it was tight and scratched it up. Service 0/10. Server was being rude as well. Do not recommend this place. Was also very empty on a Father's Day. read more

This place used to be quite good and not unreasonably priced... I have watched it decline over the past couple years, and it is now at the point where I won't be going back, and I recommend you go elsewhere as well. The price is now higher than other nearby sushi/Japanese food, while the quality is lower. The variety has decreased, and the atmosphere is colder... while the cost/value has had me questioning eating here, the decline in service combined with aggressive fees put the final nail in the coffin. While this is a relatively petty complaint, it is emblematic of the problems here: I was eating here with two other people and some friends happened to enter the restaurant. They sat at the table adjacent to us, we worked to enjoy our mediocre and costly food, and then we were all charged and automatic gratuity... do your self a favor and go elsewhere. read more

I like this place as an alternative to Kura. The booths are large and comfy, and the establishment is clean. A little robot brings your drinks, and orering is done on a tablet. My first order came before I could finish washing my hands! I will come back next time I'm in Bothell. read more

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Most often items are decent value. That said, don't have high expectations, this is fast casual sushi. The chicken katsu donburi is basically a McChicken patty over rice. The salmon skin roll is probably the best value I've found here so far. read more

Sushi Hana - Chicken katsu donburi. McChicken patty over rice - Japanese Near Me - Bothell, Washington

The food is really good, but the service is horrible, the people in the service look at you with a bad face and the order is taking more than 40 minutes to arrive. read more

We always come here when we are In Portland! Great sushi! Always a good selection. You can also order on the menu if you don't see what you want on the belt. read more

Sushi Hana - Japanese Near Me - Bothell, Washington

This business discriminates against families. They charge a mandatory 18% tip for parties of 5 or more. Yes you read that right, party of 5, not 15. And why? Is it because you take more time from your server? No, you order on an iPad and the food is delivered on a delivery cart (conveyor belt). Also no because if you need anything like a cup of water, the servers don't come check on you, you must flag them down to get their attention. I am sorry to say, we will not be returning. read more

$100 Takeout Order - Completely Wrong I came in October 30 and placed a takeout order. After tip (not shown on receipt) it was over $100. Got home and realized that almost NOTHING was correct in my order. I paid for 16 rolls and got 12 rolls. I paid for 8 orders of Salmon Nigiri and got 2. Look at the photos of the receipt and the food, and judge for yourself. I've been coming here for years, but I guess this is the last time! Note to restaurant: please refund to my credit card if you ever want me to come to your restaurant again. read more

Sushi Hana - Japanese Near Me - Bothell, Washington

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As all Sushi Hanas this restaurant is great! Fresh fish, many different rolls, decent prices, and good service.

Came in for some sushi and to experience the monorail food system and yes, we were easily amused by it's functionality. (Or at least I was.) The server, Lissa, explained to us how to order (via the tablet) and how the food came to our table since we've never been there before. Super friendly service and it was much appreciated! For two of us we ordered 2 Spicy California, 1 Veggie Tempura, 1 Garlic Lover, 1 Crunchy Spicy Tuna, 1 Spider, 1 Washington, Squid (2 pcs), Seared Scallop (2 pcs), Inari (2 pcs) and 1 Chocolate Mochi Ice Cream. There were 4 pcs in all the sushi rolls. My personal faves were the Inari (fried tofu filled with sushi rice), Garlic Lover roll and the Veggie Tempura roll. Great way to try multiple rolls and taste different things! Our total came to $52.38 with tax so not bad at all! Will definitely return! read more

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Great place to grab a quick meal! It was my first time so I was a little confused about how it all works. Basically you get seated then you order via the table top computer. The food comes out on a cart. When you are done with your meal you need the waiter to bring your check. Overall, I thought this was a great little place to grab a quick bite. The sushi seemed fresh, and I enjoyed that the rolls were only 4 pieces so I could try more. Also, it was not expensive! read more

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Typically, my preference is conveyor-belt sushi. This is not that, but very similar, but allowing for a fresher twist. You place your order on a screen and then it comes sliding out to you. This means there's a freshness benefit, as well as the comfort no one touched your food, and no worries that the food you want has all been taken by the time it comes around. It's just as quick, and with plenty of options including soup and other hot foods. The robot that brings water is cute, but all it does is water, not even other drinks. It makes for fun ambiance, but don't make that your reason to go. It was all delicious, it's the one sushi place I've had that I haven't had to wave someone down to order some sauce, and you can see how much your spending right there on the screen as you order. I'd recommend to anyone weary of conveyor belt, but likes that convenience. read more

Came back for the first time since COVID shutdowns, and didn't know they remodeled to take out the conveyor belt. Now you place your order on the iPad at your table, and a little mini-car delivers your order on a rail system. Seemed to work pretty well for us, because before I felt like I had to flag a sushi chef or waiter to get our custom orders in. The food came out quickly even with other tables who shared our "rail". I wouldn't say it's the best sushi in the world, but it definitely satisfies a craving. Service was pretty good this go around, and now the wait staff has handheld card readers so you pay at your table. read more

Finally found a good sushi establishment near our area. We used to go to Woodinville to that conveyor belt sushi restaurant but they changed ownership and it has never been the same. My sons have specific sushi that they desire and this place feeds their souls. Is it epic? Eh not quite, but it is good. Customer service is good. The ordering and monorail system is really fun and I like that it keeps track of what you order and the total bill on the tablet on each table. We tried a bunch of different things. Some pictures we couldn't wait to eat the food so not all pics have full orders lol! We will definitely come back many times. read more

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I'm very sad. I used to frequent this place often. They have recently remodeled and the restaurant looks amazing. In addition, they are all automated and the conveyor belt is personalized, your food comes right to your table in a covered trolly. This is why I'm giving them a three. The food has gone down hill. I got the ikura sushi and mixed tempura. I could tell the ikura was freshly made because the seaweed was still dry and not soggy. That was good. The tempura was flavorless and the shrimp was not only overcooked but half of it was breading. I got three pieces of vegetables and two shrimp. The staff wasn't very attentive. I had to go up to the front and ask to settle my bill. There were three people there and the restaurant wasn't very full. I might try it again and order something else. read more

Sushi Hana - My shrimp tempura - Japanese Near Me - Bothell, Washington

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I wanted to update my review after Sushi Hana finished their remodel. The updates they made to the restaurant are modern and clean. There's more booth seating so you can enjoy your dinner with your group at a table vs. the bar. I think the new layout helps with turnaround time on ordering and the conveyor belt helps with a quick delivery of your sushi. I've been going to Sushi Hana since they first opened almost 10 years ago and the quality of the sushi always remains the same - fresh and delicious. I always recommend Sushi Hana to friends and family who are looking for quick, quality sushi. read more

Sushi Hana - Front Plate: Red Dragon, Rocky Roll, Asparagus Roll, Summer Roll - Japanese Near Me - Bothell, Washington

I came here with my husband and 4 kids. We were charged an automatic 20% gratuity since we were considered to be 5 or more people. 2 of my kids are babies, who do not eat solids, one was in a car seat sleeping. I talked to the manager about how silly it is that she counted them, and she refused to adjust. We are usually great tippers, but the fact that they pulled this is extremely annoying. We won't be coming back. Also, the sushi is far from fresh. It tasted like old refrigerator. Yikes. read more

The earth roll is to die for. Could live off of that roll alone. The robots being servers seem to lack the need for a tip as the host doesn't do much which is the only reason for 4 instead of 5 stars read more

Been coming to this place for many years, and not Once was told that for a group of 5 and above an 18% gratuity is automatically added. I've known the owner Sam as well so no disrespect, but for an added 18% of unknown charge is ridiculous IMO. Sam brotha, you need to teach your staff better and or put up signs to disclose that at the front door. Not to mention 10.4 tax on top of it. So for me it was $42 and some change not expecting to pay. Sorry, but this makes me sick to even think of ever going back. Moral of this post is to be ready for an unexpected 18% gratuity charge just for them to seat you, bring you water and bus your table when your done. I'd rather tip the cooks in back and the machine that delivers tour food right to your table side.... NOTE: I didn't speak on being over priced as well, rude staff and whateva so....... Yeah Go somewhere else...... read more

Sushi Hana - Japanese Near Me - Bothell, Washington