If I could start this with a Minus I would. I decided to wake up Friday to La Madeline a French Country Breakfast and Latte to myself, by myself, phone off, no news, just me and my breakfast & Latte. I sat for about 15 minutes for a sausage croissant.....I've been a customer for over 11 yrs in TX it seemed a little long since no one was in front of me waiting for food. When the cashier shows up with my food and Cappachino, I touched my sandwhich & it was cold, I said "Excuse me, can you please have them put this in the microwave for a few seconds? It's cold. You would have thought WW3 was happening. Loud white trash girl,*** WE DONT HAVE A MICROWAVE HE HAS TO MAKE IT ALL OVER AGAIN**** My client was on the phone ordering a delivery & asked why this employee was yelling about my order...and continued in the back of the kitchen yelling to the chef, the girl outside said the dish was cold and she has no idea why...EVERYONE in the RESTAURANT COULD HEAR HER. 2 Guys in the place said they were sorry to me. I was sooooooooooooooooooo EmBARRASSED...I got up from my table and asked for the Manager of the place. A girl spoke spanish to the people in the Kitchen and after 2 minutes of this girl loudly exclaiming my return of my food to the kitchen - Paul appeared I explaind I was the owner of a local business & I had come in for a nice peaceful Country French La Madeline Breakfast and why are you allowing her to continue to yell about me in the restaurant. The entire place was looking at me! IT was so GM embarrassing. I have never never in my life experienced anything so traumatizing in my life, this guy lets this worker run the whole place, scream all over the restaurant & make everyone uncomfortable. Paul did Not apologize, he was silent as she walked past us and said "Thank you Paul, as if I was the rudest, most annoying customer ever...." still no apology from Paul. I said you know this could be a teaching moment to this girl right now. No words from Paul. You could tell this Cashier, with a ring in her ear to stretch her lobes, her greasy hair, her piercings, I would have no problem with none of that, if she would have acted like a classy Employee, instead of a white trash employee. My husband and I and many of our musician friends have showered this place with lots of our $$$$$$$$$$$$$$$$$$$ because it was a classy breakfast place. BEWARE CLASSY NOT ALLOWED HERE NO MORE $$$$ from us AUSTIN LOCALS. $$$$$$$$$$$$$$$$$$$$$$$$$$$$ read more

Very good breakfast, social distance enforced. Attentive service. Good atmosphere. Great place for a birthday breakfast or lunch. read more

la Madeleine - La Madeline - Bakeries Near Me - Austin, Texas

One of our favorite places to go, delicious food, great customer service and we always get pastries to Go. read more

When the boyfriend tells me to go play in the plaza stores while he gets a haircut.....so glad I stopped in la Madeleine! I can only speak for the bakery items as I picked up a few pastries and a beverage. The chocolate almond croissant ($3.85), lemon madeleines ($1.35), and dark cherry and greek yogurt danish ($3.85) were all delectable and worth coming back for. YUM! read more

See all

Been meaning to try this place out so ordered what was listed as one of their top items by delivery; the Chicken Parisien sandwich (whole) with a side of Caesar salad. Order arrived early, sandwich was still hot and everything was neatly packaged. Off to a great start! Bread was well baked and had a lovely crust. Chicken inside was very tasty and the gooey melted cheese accompanied by the mayo and bacon (also cooked to perfection) made this sandwich very good! I like that the chicken was sliced quite thin to make the sandwich much more manageable to devour. Caesar salad was a good size and tasted fresh. The grated cheese on the salad was not processed which made the salad high quality in addition to the fresh crouton spears. The price point might be in question if you're ordering from here but I think the quality speaks for itself. Glad I gave this place a try and will be back for some more delicious sandwiches! read more

la Madeleine - Chicken Parisien with side of Caesar Salad - Bakeries Near Me - Austin, Texas

La Madeleine is like home to me. If I owned a French chateau! Lovely environment with loads of ambiance. Fireplace in the winter and always wonderful food with a French flair on many menu items. It's always a treat to go there as I have many many times. Have the lemon tart for dessert if you love lemon flavor like I do. La Madeleine can turn around a bad day and make life good again. Bon Appetit! read more

I love the soup, the pastries, the sandwiches... Quality is usually great (when I order at the restaurant). However, today, I ordered through a food delivery service. The soup was in the same box as my sandwich, which spilled. Lid was not completely on (usually the soup container is wrapped in saran wrap (?) ). My side salad was dry: no salad dressing, no Parmesan cheese. The chocolate eclair was turned over so most of the chocolate was missing. My son said it looked gross and would not eat it. Note to La Madeliene: I also sent a message through lamadeleinecomments.com read more

la Madeleine - Chocolate Eclair :( - Bakeries Near Me - Austin, Texas

See all

We stopped by for dessert. Ordered a chocolate torte and crème brûlée to share. The torte was very rich and had a nice smooth texture. The crème brûlée was one of the best (top 3) I've had..anywhere. Rich, creamy...and dreamy...you know the kind of dessert you will dream about and wake yourself up disappointed when you realize you are just dreaming and licking air trying to re-live the taste?Yes, we will certainly be back! As small an amazingly good as the crème brûlée was, my husband and I were glad we shared. The desserts were very rich - a shared portion of just the crème brûlée would have been just the right amount. We gobbled down both desserts and wished we'd saved half. read more

See all

Total transparency: I never really liked La Madeleine as IMHO they offer decent but overpriced food. I recently stopped by for breakfast as I was in between AM appointments. I attempted to order a veggie omelet. "I would like to order just a veggie omelet and a coffee, please". You have a choice of three types of meat. "I would just like to order a veggie omelet and a coffee". OK, one vegetable omelet with egg whites. "No, I did not say an egg white omelet real eggs are OK". OK... My omelet arrived chock full of veggies and my coffee was good as well. However, it was certainly not worth $16 bucks. This visit solidified my choice to avoid La Mad in the future. Your mileage may vary.... read more

They really need to get their sh!t together here. I walked in and said I wanted a salad, like I do at every other location, and they asked if I was dining in, and I say that I am. Then they say that I have to order at the register first, which is the opposite of what happens at every other location. The girl rings up my purchase, and then asks if I'm getting it to go or eating it here. She was standing right there when the other girl said that I had to order at the register first. Then the people who ordered after me got their food first--two sandwiches and two cups of soup. Like WTF. So I go ask them, and everyone looks at each other, and the girl who rang up my food asked what I ordered. Then some other girl walks up and asks what the problem is. This is dumb. This is so dumb. The manager is cute and has tight pants. read more

Severely disappointed. First, we came here for crepes, that's was Indicated on a previous review. For the record there is absolutely no crêpes that are served here. We made an order which took over 30 minutes to arrive to the table, everything we ordered was all premade items, and did not need to be cooked. When the food finally wrote the pastries were hard, the food was cold, and the food was extremely bland and did not taste good at all. Definitely save your time and your money and go somewhere else. read more

My favorite cafe in town! I enjoy building my own omelette with Croissants! Can't get better than this! Also the quiche is amazing read more

la Madeleine - My favorite cafe in town! Such a cool French vibe with great food and amazing pastries! - Bakeries Near Me - Austin, Texas

TLDR: Decent Americanized interpretations of French cuisine with some hits and some big misses. On the follow-up meal with actually food as opposed to pastry, La Madeline was slightly underwhelming, but a decent enough place to eat. As before, the pastry is a strong point. This time I tried the strawberry-rhubarb tart as opposed to the danish. A tad too sweet with the generous amounts of powdered sugar, but tasty and moist. The other standout dish was the Tomato Basil Bacon Croque Monsieur; while I found the tomato soup portion of the entree too sharp and acidic on its own, it is balanced out nicely by the cheese in the Croque Monsieur. This is best described as an open-faced cheese sandwich on French bread, put under a broiler until the cheese was melty and crispy. The turkey with brie sandwich, while lean on the brie, was at least tasty without an over-abundance of sauces. However, the chunk of kryptonite on the menu is by far the 'French Onion Soup'. The beefy broth is decent, but it's less of an onion soup and more a beef soup with chunk of onion inside. Worse, the cheese/bread topping the soup isn't toasted or baked - which lets it morph into a gloppy, soggy mass with the taste and consistency of chewing gum. Avoid this at all costs and stick with the stronger parts of the menu. This place scores a 3 out of 5 on the 'CTJ Scale', as noted below. 5 out of 5 stars: Come-to-Jesus good. Would be OK passing away after finishing a plate here. 4 out of 5 stars: Come-to-Mary good. Would be OK being seen eating here by Mother Mary. 3 out of 5 stars: Come-to-Joseph good. Would be OK having a beer here with Jesus' Dad. 2 out of 5 stars: Come-to-the-Apostles good. Meh. Wouldn't have my last supper here. 1 out of 5 stars: Come-to-Nobody good. I wouldn't have my penultimate supper here, either. read more

la Madeleine - Turkey Brie and pasta salad. Not bad. - Bakeries Near Me - Austin, Texas

See all

The food here is absolutely disgusting and they have a low range of options. I'm not sure why anyone wants to eat here. It's more of a soup, sandwich, salad type place. They also have a couple of French options that are also disgusting.The stuff they serve here is so basic I can definitely make it from home. I don't really have any complaints about the service all the staff was nice to me and they gave me my food in a timely manner. The restaurant itself is nothing special. Very casual. read more

Came here for lunch one day and wasn't too impressed. It's been a while since I've been to La Madeleine, typically I go to the Great Hills location. This was my first time here, and the food was cold and stale. The soup was cold and bland even with the bacon and cheese. The quiche was overdone and hard. The potato galette was also cold and burnt and had more onion than potato. The bread the offered was also stale. Not impressed with the food or service, I wouldn't return. The parking can be a pain since it's next to Alamo Draft house and there is a very good restaurant next door. read more

See all

We love la Madeleine but this location absolutely left a sour taste in our mouth. The service was fine but the food not so much. The place was not as clean as we're used to seeing. But the most disappointing thing was the quality and taste of our food. Don't order the bacon! Cheapest quality of bacon possible! Will not be back to this location. read more

My partner and I dined In at 1:00pm on Sunday with our 10 week old baby. After ordering we noticed the restaurant was near empty, however every table inside was still covered in food and dishes. We had to dine outside on a hot Texas day with our newborn baby. The options were 4 tables because again everyone was covered in trash. No outdoor fans, birds eating off of dozens of plates. During our 30 minute visit not a single table was cleared, animals ate off the tables, birds ate off the tables... As we were leaving I also noticed a worker toss trash in the flower bed out front (bottle cap). The food is good but the place is a dump. The staff and owners should be ashamed of the restaurants condition.. We went to a different location and that was 5 star. read more

la Madeleine - Every table but 4 covered in trash.. for over 30 minutes - Bakeries Near Me - Austin, Texas

See all

Wow ohh wow. I'll never come back to this place. I've watched 3 tables walk out without even getting their food because they have waited 45 minutes to an hour. I would understand if the place was extremely busy but I've seen more people at a fart convention. Worst part is I haven't seen an adult employee yet, they've got high schoolers running the whole operation. 30 minutes in and I haven't even gotten my coffee yet. Godspeed if you chose this place to eat, you'll immediately regret it. read more

This is so depressing. La Madeleine used to be one of my favorite restaurants and I always try to go when I'm near one. The last couple of years it's just gone downhill so badly. I stopped by this location yesterday for a takeout order. I ordered a chicken salad sandwich on sourdough bread. Two women at the register conferred for several minutes about my order. Apparently there was some confusion about the bread selection. Apparently they have no idea what sourdough bread even is. After a while they put my order in and I took it home. Let me emphasize: The two employees have no idea of what sourdough bread is. When I opened my sandwich it was on a ridiculous baguette of some kind. I ended up just eating the filling. They have changed their chicken salad recipe, and now it's just kind of bland. Paying that kind of money for a couple of tablespoons of bad chicken salad is the last straw. I am done with la Madeleines. read more

They seem to have gotten worse. They didn't have any forks and the knives and spoons were dirty with pieces of food still stuck. Everything is self service except them bringing the food to you, which they don't give you silverware or napkins but they ask for a tip. They no longer give bread with jam. When I asked about the forks, the guy said he would ask about it but they should have them in a few minutes. The guy never came back and they never had forks available during the hour we were there. I had the chicken sandwich but the chicken was precooked and cold. The sandwich looked like it was made in a rush although it took around ten minutes to receive it. There were dirty tables with forks and no one cleaned them up during the time we were there but the place wasn't crowded at all. The prices do not justify the terrible experience. I also did the survey that they suggesting for the negative reviews and asked for someone to contact me and I never have been contacted to discuss my experience. read more

I love La Madeleine! I usually enjoy everything I choose here. There are some things that I have regretted ordering, but that's because I personally didn't like it and I was trying something new. My go to is mostly breakfast, I've enjoyed every breakfast item they offer at some point in the years I've eaten here. All tasty! For lunch I go with a salade sampler; Caesar salad, French onion soup and chicken salad is my favorite combo. I enjoy their sandwiches as well but don't order those often. The Chicken la Madeleine is my favorite entree, the chicken is always tender and full of flavor. I change up the sides when I'm not feeling rice & broccoli. Their flavored tea is great during the summer and their mimosa is good way to start your Sunday brunch! The only reason I'm not giving a 5 star rating is because I have been coming here since they opened and it has slid downhill a little bit. The team working now stay super focused on what they're doing at the moment, rather than checking on customers, you have to get their attention for any question you have. Their coffee used to be delicious and I'd come here vs Starbucks/other coffee shop, now unless I order a latte or Americano I steer clear of the coffee because it isn't good. Their new app is great too! I use it often for my to-go orders and to pay in store. Love getting points to get free pastries!! read more

Terrible. First of all there was one other family of 2 or 3 in front of us. I ordered a large tomato basil soup (already ready) a petite ceasar salad (prepared in seconds in front of you) and a chicken pesto sandwich. I walked out 27 minutes later. The salad was undressed. I tasted no ceasar dressing or any cheese. I used to adore this salad. Definitely not tonight. The large soup I paid for ended up being a small container (they gave me a smaller one), the pasta salad was fine. The piece de resistance was my sandwich. It was the most dry, cold, hard disgusting, skimpy filled thing ever. (see pic!) the bread was cold and hard Mike right out of a fridge or freezer. There was nothing on the disgusting hard bread to moisten it other than one little tomato round. The chicken was on hand my bread and just cold and nasty. It was inedible. Now tell me WHY THE HELL did this take 27 mins? Clearly you made nothing fresh and no customers. I used to eat at La Madeleine for lunch ever single day but this restaurant cannot be called La Madeleine. It was awful. I wish I could just get my money back and forget in ever walked in there. The people working were nice. No complaints about them but they need a little more guidance and training. This was a to go order. read more

la Madeleine - Not very appetizing - Bakeries Near Me - Austin, Texas

See all

A new La Madeleine has opened in the Lakeline mall located next to Cedros. Tried them for breakfast and they do it well They serve the standard menu. Three separate eating sections, two with fireplace near by. The staff was extremely friend which could be because they were void of other customers. Not sure if this is a good thing for me considering my weakness for pastries. It is good that there is another alternative for breakfast in the area read more

See all

I love this place. Fruits and salads and bread are so fresh and taste wonderful. Staff is friendly and helpful. They work hard to make you happy with your food choices. Also fun atmosphere. The quiche is wonderful. Good selection on the menu. Will always come back read more

This is a nice cafe with popular choices to pick from. Any pastry is wonderful and a favorite for us is the chicken friand for lunch and for breakfast we love their omelets and quiche!!! Family friendly with outdoor space which is nice when the weather is nice. read more

I am blown away at the quality and choices of food and beverages. I had the quiche, soup salad combo and it did not disappoint. Melinda, the general manager, was behind the counter and I asked about the sea salt baguettes. I mentioned that I was new to the area. She gifted me this 7 grain bread. What a great friendly place to eat. Laughter and happiness echoed through the restaurant. So refreshing after the last couple years of isolation! read more

la Madeleine - Bread Loaves - Bakeries Near Me - Austin, Texas

They are now charging 50 cents per transaction as an "inflation fee". That's a cost of doing business. You either increase your prices or absorb increased costs yourself. There are plenty of restaurants and bakeries not pulling this crap. read more

Great food (omelette for me, American breakfast for husband) great specialty coffees (mocha & caramel macchiato). Service was friendly & courteous. I definitely plan to eat there again. read more

I used to love coming to this location. I'd spend my money and time working at La Madeleine because I enjoyed the food as well as the tranquil ambience. Lately, my experience has shifted to a bad experience. I was there last Sunday and ended up leaving. First of all, I counted 8 tables that still had dirty dishes on them. There was only one young lady cleaning the tables. However, in the to go area another young lady was slowly filling baggies with eating utensils and napkins. The line was all the way to the door. We waited about 15 minutes to get to the cashier. I asked for a double Americano and the cashier rolled her eyes and said that the coffee machine was down. That's when I decided to leave. This experience was very disappointing. I can't blame this train wreck on the workers. The responsibility goes to the manager. I really hope they get it together! read more

Food and service were excellent at this establishment, surpassing many others in the area, especially Olive Garden. Highly recommended!

La Madeleine - Lunch - The food is pretty good for a "fast food" restaurant. Prices are reasonable, the portions are on the "light" side - which is ok. The menu is a little out of the ordinary. Ordered the half sandwich & soup - Turkey Bistro & White Bean & Vegetable Soup (cup). The sandwich is tasty, the soup was hot. No complaints. $7.48 - not bad! Service was quick & courteous - restaurant not very crowded (Friday/1:00pm) read more

la Madeleine - Turkey Bistro & White Bean & Veggie Soup - Bakeries Near Me - Austin, Texas

Absolutely terrible. It took 15 min to get my food which was already prepared. Caesar salad, potato galette, and tomato soup. The lettuce was wet and the soup and potato galette were cold. read more

Been here a bunch of times, and have enjoyed it but this last experience was so horrible, I'm not going back. I went in just for the bakery items. I ordered several things from the case - croissants, holiday cookies, etc and also 2 mini sea salt baguettes. The clerk rang it up, I paid, and she put everything but the baguettes in my bag. When I asked why she didn't just give me the mini baguettes from the display case, she said those were just for display; the fresh ones are in the back. She set my order to the side and rang up the next 3 customers in line. Then she filled a to go order. No problem...I'll wait for fresh baguettes! Finally I saw her go to the back, and I could see she was speaking with someone who directed her to come back to the display case and get a full sized baguette. She got the full sized baguette from the display case and took it to the person in the kitchen. She emerged a few seconds later with a full sized baguette cut into two pieces. She put them in a bag and handed them to me. I told her 1) that came from the display case that you said was just for display - that those aren't fresh and 2) that's not what I ordered anyway. That's a full sized regular baguette cut in half, not 2 mini sea salt baguettes. The truth is, I don't give a rat's butt if it's a big baguette or a small one, but at this point, it's the principle of the matter. She made me wait, then gave me what she already told me isn't fresh bread and tried to pass it off like it was what i ordered. I didn't argue, I just asked for the manager. Manager comes by with a big attitude (and i'll just add that this is maybe 2pm in the afternoon; not busy time for the restaurant , though there was a steady line at the bakery). I explained to the manager, as I explained above, what happened. Her answer,"So, what do you want?" Me: "I'd like 2 fresh mini sea salt baguettes." Her: "That's what you got." Me: "No, I got a full sized display baguette cut in half and passed off as fresh bread, and that only after waiting behind other customers for the kitchen person to direct the bakery clerk to complete my order." Her: "I am sorry you had to wait in line like everybody else. What do you want me to do?" Me: "Nothing. Here's the baguette. You can keep it. I don't want it, and I hope you feel really good about the customer service you've shown me today. " And with that, I left. Shame on them. A stunning lack of respect for the customer. read more

I absolutely hate giving places low Star reviews. I always try to give the benefit of the doubt. I mean, hey, everyone has a bad day, right? Unfortunately, this place was so bad I had to try to warm people if I could. This entire thing happened over 2 visits (gave them a second chance) so I lost hope for them. First visit we went to grab some pastries later in the day/early evening. My wife has been DYING for an eclair so I told her we can go grab her one as well as I wanted something sweet too. We walk in and literally every person we saw just seem to be absolutely miserable. I get it, nobody really likes working on a Saturday evening, especially in food service. I've been there and done that myself. But literally it looked like every person there was just completely dead on the inside. There was already someone in front of us and more people came in behind us and the person taking the order seem to be very short with them man ordering in front of us. He kept asking for the pastry that he had already paid for and she seemed to not understand that nobody had got him the pastry. That entire back and forth took almost 5 minutes. We go up to order and she could barely be heard over the noises of the restaurant. She was talking so quietly. When my wife kept asking her to repeat what she was saying she seemed to get very irritated. We got our pastries and left. We got the seasonal lemon chocolate chunk cookie, a chocolate tart and a lemon tart because they were out of the eclairs. The cookie was really good and so was the lemon tart. That is why they get the two stars. We went back the next morning for breakfast. We figured maybe the morning crew would be better off, especially earlier in the day. Boy were we wrong. Again. Every single person working there seemed to hate their life and hate being there. Stood in line to order and ordered the Croque Madame with an over medium egg, some other strawberry French toast, a side of sausage and soft drinks. We step aside and they start taking the next person's order while we are just kind of standing there. Looking around where we get our cups for the soft drink. I decided to just grab a table while my wife waited for the person to finish taking the next customer's order to ask for our drink cups. From the time we sat at the table after ordering to the time our food actually got set in front of us, was more than an hour. The restaurant was not very full at all and several other tables could be heard. Complaining about the wait. My wife's French toast came out ice cold and rock hard as well as the sausage. Patty. My sandwich was somewhat warm on the inside but the egg was completely overcooked and everything was extremely bland and tasteless. The tastiest thing on my plate was the leafy greens with balsamic. We ended up grabbing a couple more cookies and just left. My wife even made the comment that every single person there look like they were being forced to work in a slave camp. Not quite sure what needs to happen here. I know every business has been hit hard by COVID as well as labor shortage but these poor workers need something. I do not recommend going here anytime soon until they can figure out how to get the food out correctly and in a timely manner and have the staff not look as if they just watched their puppy die at all times. read more

The service has been unbelievably slow the last three times. Normally I love this chain but this location is really struggling. I'm sure they are understaffed because of the pandemic like many places but if they don't improve I will go somewhere else that has figured it out. read more

For some reason my 10 year old loves this place. It's not do bad that I protest, but like most austin eateries the staff , especially management is rude!!! The food is inconsistent. And they always seem to be unprepared for the lunch rush. read more

Terrible service, especially the woman at the front who just points and stares blankly at you and doesn't say anything, the food was average at best. Save your money, go somewhere else. read more

Today was my last visit to La Madeleine. There are plenty of other coffee shops that I can visit. I used to really enjoy this restaurant. Today, at the Lakeline location, I ordered avocado toast, and was surprised how they could dare to serve me such a small portion of avocado. It was the thinnest smear I have ever seen on toast. Manager said it was supposed to be 1/2 an avocado on the toast. If so, it was from a miniature avocado. He did nothing when I showed him the toast read more

The food was good but they allows dogs in the building. It was not a service dog. No need for it to be in the restaurant.

My favorite is the bakery. I grab a chocolate almond croissant so I have one for work tomorrow. Next, order my favorite French Country Breakfast. It's a little crowded today, but I found a nice table to wait for my food. After a short wait the food is delivered! Everything is so fresh and perfect on the plate. Coffee is strong and hot. Bob Appetit! read more