Just such a dumb scheduling system. Or lack thereof. Came here one night for my 9yos bday to try and do a couple races. Tried to book beforehand but they don't allow that because...why? WTF don't they allow people to book in advance? What is the reasoning? Please explain this to me. I can understand them not wanting to allow people to reserve and then cancel but why can't people pay beforehand to lock in a time? No, can't do that. So, we get there, and they say its a 2+ hour wait for one race. So we left. Went to dinner. Could have come back afterward in time for the race but didn't bother with that either. Because this place is bullshit. The owners of this place need to figure out a normal reservation system. Unless their goal is to try and get people to sit in their lame ass arcade for hours. None of it makes sense. They have an online booking system where you can sign up for a membership. Why can't they allow pre-booking times to race? Never coming back here and the birthday party we had planned for my sons 10yo birthday isn't happening here either. F this entire place and their entire company leadership. Waste of time. read more

I just have to say, I love power steering. Yes, walking into go-karting... I'm fully aware what it entails. The facility was kept nice and clean with a small arcade area to wait in, not a bad place for a part as well (looks fun for kids that enjoys to race). I do wish there's a way to reserve for groups smaller than 8, but it is what it is. Do go with the mindset that there may not be availability and possibly a lot of waiting (having a back up plan to do something else won't hurt). We dropped by on a Saturday and the wait was around an hr, not bad at all (parking lot was relatively empty). It was very lucky that we didn't have much of a wait at all. There isn't much to say of the customer service, quiet and quick through the line. Membership (getting a head sock with the purchase of it) is $7, worth to get if you're going to be back and to have the head sock when borrowing helmets there. My friends and I brought our own helmets that we use at the track (T-hill and etc), more comfortable for us. Once called for our race (2 for the day), we get a quick run down of the rules and just sent to the karts. I am glad for the seat inserts to add since one of my friends and I are on the shorter side (5-5'3), make it a little more comfortable. Sore arms aren't uncommon to have, but worth for the fun. The biggest thing that irked me are the calls- the first race, we had this one kid that was very aggressive. The kid would bump other drivers mid race, side swipe and etc... made the race very difficult to enjoy. Literally the mindset that if this kid is driving on an actual road and rear ends multiple people... that's ok? Despite speaking to an employee... just because the kid is a regular doesn't mean they can get away with stuff. This definitely tested my patience, but no one seemed to care enough for us to say anything more... The 2nd race wasn't exactly any better. With the dad on the sideline cheering on his kid to bump people out of the way and etc... that the kid being a regular here... I think I'll be going to another K1 the next time our group decides to race (cheaper than T-hill and such at least). Final Thoughts: Santa Clara... or even driving up to Fairfield, maybe another K1 as friends have had much more pleasant experiences elsewhere. read more

Are these karts big people friendly? Just wondering if anyone can please help if it has seatbelts or what?

The persons who assisted us was super nice! Jackie was superb! Kids had a great first time experience. Warning it can be a bit scary. Unfortunately there were two kids in the group who are more experienced than the rest and were basically too much. Remind your kids before heading to the race that it is always safety first. They have the responsibility to themselves and to others. You can't book online so you have to come in and buy tickets and if it is too busy eat out and come back. That's what we did. read more

See all

Three days in a row I called their location to see if they had openings for people to walk in. Their customer service said there were no events on Friday, so we walked in and they said they had birthday parties booked until the evening. We went home and called in Saturday to see about Sunday. They said there were openings for walking in, and we should come in when it opens. We arrive, and again they do not have openings all day . The front desk was saying the number we call does not have their list of events planned, and is not in synch with the location. There was two other families went there and were told the same thing who ended up lied to. We wasted couple hours of driving, and lost trust in this company. They did not care about wasting our time; the people working there were kind about it, but they were shifting blame on their dysfunctional corporate call center. Do not go there thinking you will be able to walk in. read more

Purchased the tickets ahead of time waited over two hours and was advised there will no longer be any racing and came back the next day again waited over 2 1/2 hours the next day. Overbooked private parties, we were unable to get into a race. The front desk refused to refund the money and said we need to call or contact the online corporate office. Not cool and poor business practice and service. No adequate authority figure at location to discuss concerns and was directed to contact corporate offices HIGH CAUTION BEFORE SPENDING YOUR MONEY HEEE1 As far as the food. While I waited 2.5 hours!!! If you get the nachos EAT THEM RIGHT AWAY. no good thereafter. If you get the nuggets THEY ARE JUST TYSON CHICKEN NUGGETS THROWN IN THE OVEN. take your chances. 5/31/22. Per the business owners request I emailed the customer service team and the email was sent back as undeliverable. To add to the disappointment the still have not refunded the amount paid for 5 guests who were not given the chance to ride. After following their protocol, still no refund. Unbelievable!! read more

Fun experience for the kids. I didn't even know not existed til my son asked to go. It's expensive so be prepared to drop some cash. You have to pay the annual race fee which is like $8 and sign all the forms. This allows you to use their speedway and I think can go to other locations- it lasts a year. You use their helmets and they give you a head sock as well. Then you pay per race- 1, 2 or 3 races. That varies from $30-68 bucks at our location (Dublin). They try to be mindful of pairing certain drivers and abilities so that's nice. I was worried because my 13 yr old was the youngest and not racing on the kids circuit but he had a blast. Recommend for a party or to take your kids for a day out indoors if you have the cash to drop on it. read more

K1 Speed - My son loved it! - Go Karts Near Me - Dublin, California

So fun everything was amazing you will have a wonderful time with your friends and family, I would really recommend this place its just AMAZINGGG! read more

My son had a great time at his first birthday party here. Pizza and chicken wings delivery was just dropped off to the party room. During the reading of racing results, the announcements were the loudspeakers were a bit loud and difficult to hear the person talking. Overall, it was a fun experience for my son. read more

Waiting for the manager to change my mind. I called before our visit to confirm my daughter and son could go cart. My whole family newborn included drove 45 minutes for the experience, and boy was it one!! We were immediately told we weren't able to race because it was only reserved for parties 8 and more and they didn't take walk ins. I asked to speak to the "manager" explains the situation and she brushed us off and said it's beyond her control and nothing she could do. The manager explained that "yeah sometimes they tell people that when they shouldn't." Ok so let's work with a bad situation and play some games.... Nope. Half the games weren't working and then it took 20 minutes for them to get a puck for the air hockey. Bright side of this whole place? Parking!!! Tons of it because apparently everyone is smart to not come here. read more

Took my grand kids to his friend's party there a couple of months ago. The facility is super clean, we payed out and well organized for such events. The kids loved the racing and did not want to go home. They also have a video machine arcade as well as a room to have a party in. read more

Witnessed a horrible crash where a driver got tboned and got smushed by another cart. We saw a helmet go flying. The employees had to lift the cart off the driver. 1. They don't tell you which helmet you should wear or tell you how tight to buckle it, so you're not sure if the helmet you're wearing is the right one. 2. No rules were gone over, at all. So no one knew that bumping wasn't allowed. Flags were not gone over, at all, so as the flags were being waved I had no idea what white flag meant. There's a poster on the left wall but I only saw that during my second race (after the two crashes twice in a row). 3. They sell alcohol here and no one is preventing drivers from driving while drunk/intoxicated. They never asked me or anyone before I entered if I drank. I know the people who work here these are just rotating door jobs for mostly college kids but I feel like if you guys don't take safety more seriously and be more vocal to your customers on best practices and safety policies someone can get seriously seriously injured or worse, die. As someone who works in personal injury law firm I feel like you guys are a breeding ground for lawsuits, and by the way just because you sign a liability waiver, in California that doesn't mean you can't be sued. There is a lot of negligent acts in lack of enforced safety training. read more

Yesterday the organization I work for brought in a group of young adults for a fun day of go karting ! I had some trouble reaching someone over phone to plan this event (I was scrambling last minute) but once I got there the staff was very helpful and accommodating . From getting us checked in to breaking down the instructions and running our races. This was a first time visit for the entire group (aside from one person) and we had a blast ! I look forward to coming back :) THANK YOU read more

Come early!! Like right when they open early. We have come here twice - once at a random time in the afternoon where we had to wait 2-3 hours before we rode and right when they opened when we waited about 30 minutes. You can always pay for a ride in advance online if you want skip the line. In order to ride you have to pay a $7 annual membership fee along with the usual cost to ride around the course. Fun for a date night or activity during a get together. The ride goes by quick and they give you a review on your stats / how quickly you drove around each lap at the end. Safety comes first and they require everyone to wear a helmet. Very fun to at least try once if you're in the area! read more

Was a bit worried as I saw lots of negative 1 and 2 star review but our experience was just the opposite. We came here to attend a birthday event, and staff here was very friendly and took extra time for us first timers. The race, events, set up, etc. was spot on. We paid an extra $5.00 for a head cam so kids can capture the race. The birthday package wasn't cheap (came to about $100 per participants) and I would've thought they could have included a free $5.00 head cam rental for the birthday kid. The electric go-carts was breath of fresh air compared to the former gas ones. Not sure where they got their pizzas, but it was the worst we had. I think they would've been better off reheating frozen Costco pizza. read more

See all

Ever since Lemans and Umigo shut down, this specific K1 has been my go-to for casual karting with friends. I make the trek from Santa Clara to this location purely due to the track's layout being faster and way more fun than the Santa Clara and South SF locations. I really only come here for the K1 Challenge nights on the first Sundays, and each time I've had a great experience with the event organization and the actual racing on the track. I knock off a star from the otherwise great review due to the surface of the track not being particularly smooth, the somewhat sluggish service (that's present at all K1's I've visited), and just the fact that all karts are electric. I wish the other gas kart places haven't shut down, but I'll otherwise be coming here for my occasional go kart itch I need to scratch. read more

K1 Speed - Other track folks come here for their karting itch too! - Go Karts Near Me - Dublin, California

See all

Go karting is always fun with K1 Speed. There is ample parking and it is indoors (air conditioned). They are sanitized and offer you a complimentary face cover for driving. We hosted a birthday party for approx $80 pp including 2 x 15laps race and food (available there). The food menu is pretty good. Pros: lots of fun, electric go karts, race results available on a custom paper print out Cons: the room we hired was very basic and had just tables and chairs read more

See all

They're cars are actually fast, to the point, the brakes cause drifting. Their steering wheels are racing steering wheels so they assist in the quick adjustments to beat the off everyone. Words of advice, learn the straight aways to the quick u turns, and learn how to tap the brake to turn sharper when NECESSARY. Have fun you will definitely enjoy. The workers are young, to me, so their is a generational gap, but laughter and jokes always overcomes that difference, just don't EXPECT Karen type service. The staff was great on all fronts. PS - reverse is the FWD switch held down after releasing the gas pedal and then applying pressure. read more

Quick update: it's been over 4 weeks since the incident and my injuries, I have still never received a phone call from K1. I sent an email to the manager of this location, as Jane D asked me to below, and have not have any followup whatsoever. So we can talk about all the safety measures they take, etc, but when it comes down to the customers' well being, it doesn't seem like they can take the time to make an extra phone call, and once again, I have NO idea if they ever wrote an incident report, so probably nothing official has ever been recorded about this happening. Also, their safety measures mean nothing if their staff is not following them, like not making sure people know how to pick the correctly sized helmets, going over the flag system or explaining the best etiquette when karting. Here are a couple pictures of my injuries too, all of which took over two weeks to heal. I still have a mark on my hand which will probably be scarred forever. read more

K1 Speed - The cut on my knee, happened through my jeans - Go Karts Near Me - Dublin, California

See all

Great tracks... each round is 14 laps and 10 mins..! Staff are amazing but I think underpaid (the guy at the desk mentioned something like $13 an hour) It's a clean facility, well maintained, has a bar and some air hockey tables. The wait is usually 20-30 mins but it's always fun to watch the race. read more

K1 Speed - Go Karts Near Me - Dublin, California

Really disappointing. Mask wearing is not enforced, large groups of people not wearing masks hanging out together, kids not wearing masks, people sitting in the lobby and by the track not wearing masks. It's hot inside so you know it's not well ventilated. The employees pull their masks down to talk to people. They spray the helmets but don't wipe the carts in between riders. We've been waiting 45 minutes past our time to start. I asked two kids to mask up as they were right next to my kid, they ignored me, I told them again and then their mom got out of her cart and came and bitched me out for telling her UNATTENDED children, right by the person working the podium, to wear their masks. The bathrooms weren't clean and the soap was empty. It's a gross germy place with poor management, and staff and clientele don't care about the safety of others. We arrived at 6pm and left at 815, finishing two of the three rides because I wasn't going to wait another 30 minutes and spend three hours there with unmasked people in a poorly ventilated space. Enough. I will not bring my child here or attend a party here again until we are well past COVID, as their current business practices and lack of regard for safety can harm people. I read the manager response to another review, by Michelle T., and it's completely untrue. The Karts were never wiped in between riders, the outside of the helmets were never sprayed, and not once did a staff member ever ask somebody to put on a mask, as they could not even keep their own masks on their own faces, constantly pulling them down and away from their faces to talk to people. I wouldn't have been bitched out by a mom after telling her kids to put their masks on if the staff member standing at the podium right next to them had told them to put their masks on. What you should be doing and what your staff actually are doing are two completely different things. read more

K1 Speed - None of this is true. - Go Karts Near Me - Dublin, California

It was my first time visiting K1, and I was looking to purchase 1 race (12 laps is what the employee told me). The employee advised me that there is a minimum 2 race purchase. That is not right. I asked why, and he added upper management has directed him that way. Seems a little shady. Nowhere on the web site or at the location states a 2 race minimum. I ended up purchasing 2 races for a family of 3. . . Other than that, the cars are fine. read more

We had a blast with the kids and family on Thursday it was my nephew's 14th birthday party it was last minute since it was during the week we still had a wonderful time plus the staff was great it I do have to say that one employee stood out here, he was was helpful and friendly with everyone in our party........ Danny was his name and customer service is his game lol he's awesome....... keep up the good work & u definitely deserve a big pat on the back well until next time over and out read more

If you pay for 12 laps, every driver should receive 12 laps and not have the race shut down before then. About $30 per race that lasts less than 5 minutes is a rip off. If you tell people there are rules, then enforce them. read more

Jason is simply not qualified to be a Person in charge , he is just an imbecil , he is very very rude telling me that in order to have good customer service I have to be a better customer , I just ask him where where the result of the competition. He said he didn't have to do my work and if I could just search in all Of them ." I don't have to do your work " the stupid one said that read more

K1 Speed - Stupid Jason - Go Karts Near Me - Dublin, California

I would give 0 stars if I could. You can't reserve but then you get there and there's no races left for the day. Workers are rude too.

I always wonder what the hype around go karting was. My husband and son always wanted to but due to height requirements, we would pass. We dropped in on a Sunday afternoon it wasn't busy but apparently it was. A birthday party was going on, a few other customer but it was pretty quite being it's a weekend. We all wanted to experience the fun but we're told that JR GO KART we're not able to race due to bookings. This left my little one sad but we promise next time. Everyone who races has to register. you purchase your race package , we paid $41.99 for each persons for 2 races and paid extra $7.00 for membership for each. I was surprised that they charge $7 for membership even though we dont want to be a member. I think the membership should be for those who plan to come back. Maybe half the price for this who are guest. The place is clean and staff are nice and informative. We were told we needed to wait 1 hour but only waited about 30 minutes. They had a cafe with various food options and drinks and also drinks for the big kids . There is a gaming room with video games, but me and the girls we enjoyed the Jenga. My husband and 2 kids had fun except there were 2 other racers that they had to raced with. It would have been nice if they could have raced among them selves for the excitement. I guess every open spot is filled. I really like that before the race an attendee explained how to drive the golf cart. And also inform them of the rules, they had flags to help direct the drivers and attendee watching at all time. The girls and I sat ringside to the racing tracks to cheer them on. The decor and atmosphere was perfect to build up the hype for the race. I was amazed at how quickly my kids were able to "drive". they loved the experience and wanted to go for another round, but the wait time was long. They had bookings. So it was one race even though we paid for 2. The reason I took a star away, was based on availability to race. Also, being a weekend they had no openings for a junior go karting. I did call before going, and when we drove up, we noticed the parking lot was not so busy so we took a chance. For future, I plan to bring at least 8 racers so that they will race with their own group. Keeping in mind same age group. I will defiantly be looking for a coupon next time as Pricing is a bit high. They have various location we plan to go but if we do is the question. If you do have younger kids, keep in mind, they cannot race with the the older go karts. Make sure everyone is wearing clothes toed shoes. Happy go karting. read more

See all

Don't bother trying to walk in on a weekend. Terrible experience. Showed up at 12:15, waited a half out to find out next available two race was 3:50. No signs, no online notice, nothing indicating a 3 hour wait was required. read more

My niece had a blast, the staff was super helpful from creating the account to purchase the races, putting on the helmets and everything. The ambiance was really nice and the adrenaline from the drivers was palpable. The only not so good thing we're the nachos, we'll try the pizza or wings next time to give it a 5 star. read more

This place is so much fun. I can't wait to go back again soon. There is something for everyone to enjoy. read more

It would be given more stars if in the second race the karts they gave me didnt break down every 30 seconds and not offering to get me a new kart until the race was already over not coming again read more

K1 raceway is a fun adventure! Conveniently located off the freeway; with food and drinks (including adult beverages). This is a great one stop shop for a fun party, date night or team building event, with ample parking. We recently came in for our Nephew's 15th Birthday party. Being that it was our first time we initially went in early to check the place out and reserve our time slots. We worked with one of team members to get us squared aware or we thought. There was some confusion and when we returned with the 15 year old birthday boy and his friends we were told that our reservation wasn't saved. However, the FOUR STARS goes to the Manager Michael! He made it right and the Birthday boy had a blast! Thank you Michael! We highly recommend however MAKE RESERVATIONS IN ADVANCE and PAY TO SECURE THEM! They are incredibly busy during the weekend. Zoom on Friends! read more

See all

Never Again. I had been to the location in Santa Clara and had a positive experience so for my birthday I decided to come this location. I had my friends meet me since this was the location that was in the middle. They both drove over an hour on top of my half hour to get here only to be pushed to the side when we arrived. One of my friends and I arrived early and she needed to get set up with a membership. At 1:45, we stood in line and once we reached the counter, we were informed by an older man with glasses to get out of line so that he could finish with the party ahead of us and that once he finished, he would signal to us and to not wander far and the wait time for a race was about 2 hours. After about 20 minutes, we had a seat since it was clear we wouldn't be helped any time soon. About 2 more parties were helped before we were and my other friend arrived in that time. We then went to the restroom which was a complete mess. Puddles all over the floor, we had to tip toe to reach the stalls. We then went back to the counter at about 2:30 since we were never called only to be informed that we wouldn't be able to race until 7:00 pm due to all those that had been helped before us. We decided to leave because 4 hours is twice wheat we had been told. Needless to say, I won't be back. I'll make the trip to Santa Clara because at least there they are prompt and considerate. I'm sure other people have had a positive experience but since this happened on my birthday outing, I won't make the effort to return. read more

It's July 5th and still have not heard from this company. SAVE YOURSELF SOME MONEY AND GO ELSE WHERE. This yelp "auto responder" is bull they told me to email another k1 person and that too was a dead end . We spent $1300 on a party that didn't happen! read more

K1 Speed - No response yet! - Go Karts Near Me - Dublin, California

Went here recently for a team event and everyone had fun. The staff was accommodating and there wasn't too much of a delay. My only gripe was that on one of our runs the final two laps were left at a half speed so no one was able to get a chance to beat their lap times. Also during the race they had to suspend the run to replace 2 karts that looks like ran out of power. read more

Asked me to write email and no one responded even after a week time. I think the business owner just wants to show here as if they're concerned. I hope this location closes soon instead of giving pathetic service. Zero stars is not an option. read more

Unbelievably horrible. Went today at 11:30 with my two daughters, age 9 & 7. Was told it would be 15min to wait to race. After about 30min we checked in on her spot- since we saw lots of people who were there after us going before us. We were told the karts needed to be changed and it would be another 15-20min to wait. At that point, we couldn't wait, so we asked to be refunded. They refunded the ride price- but not the 'membership' price of $8. Do they think we'd ever come back here? My daughters were incredibly disappointed and I was as well. What a rip off to be charging people 'membership' prices & then not giving them their money back after they ask for a refund. Feels like highway robbery. I will never return and will never recommend. read more

I'm very upset. Roxana the manager was plain rude. There was no accommodation towards me and my friend. We earned $50 dollars to go and have a nice time and it sucked. We planed to race each other but they put us separate.One in the front one in the back. I was annoyed because when my friend tried to slow down they got mad and we didn't even see each other once on the track. After we talked to the manager she told us she understood which she didn't and never let us go again or give a refund. Debating if I should go again and I am definitely disputing the charge. read more

Very nice place to have fun I really appreciate how they treat my son yesterday was his birthday and he had his dream accomplished trying to drive by him self a bit he did not finished the race but he had acomódate his dream and everyone treat him with care and respect the main thing he was very happy definitely I will bring him more to have fun even if he does drive half of the race I know he is not able to race with other people but he enjoy it so much Thanks for understanding I really appreciate read more

K1 Speed - Eric birthday dream - Go Karts Near Me - Dublin, California

Tried calling before we went to see if there was a wait but no one picked up the phone so we ended up stopping by hoping to do some go-karts for date night! We were confused when the lady at the front desk told us that they were fully booked for the night but no one was on the race track and the place looked to be completely empty. We saw a party and asked if it was due to a private party and she said no, just booked. read more