Amazing spot for kids birthday parties. All the staff were super friendly. They were extremely attentive and really know how to interact with the kids. A lot of them are young and can appreciate their maturity. The party were separated into three rooms. The first room had three huge jumpy that reminded me of wipeout and American gladiator. They also had a photo booth in there as well. The second room had a huge obstacle course as well as a huge slide and basketball ball jumpy house. There was also a small play area for younger kids as well. This room came with a bubble machine that could be a add on. The third room was the party room. We had a pizza party and all the kids had juice boxes. Pizza was pretty good. We brought our own cake and snack bags. The staff set everything up for us. Truly convenient and kids had a blast. Highly recommended. read more

We were in the process of booking our child's birthday party at Pump It Up and were very excited about the possibility. Since the website doesn't provide a lot of detailed information, I called to ask questions about the party packages and what was included. The employee I spoke with was helpful, and because this is a significant investment (around $1,000 for our family) speaking to someone was essential prior to booking online. The next day, I received a follow-up phone call from Pump It Up asking if I had any additional questions. During the conversation, the representative interrupted me and asked if she could call me back. I told her that was completely fine, but unfortunately I never received a call back. While this may seem like a small thing, it really put the customer experience into perspective for us. When making a large investment for a child's birthday party, communication and follow-through are very important. After not receiving the promised callback, we ultimately decided this was not the right place for our family to host our child's celebration. I'm sharing this feedback in hopes that future customers receive more consistent communication during the booking process. read more

Been here for a few kid parties. The last visit was okay. Waiting to check in was a wait and it was just one person ahead of me. No acknowledgement whatsoever from the two staff members behind the counter. But the party host was the opposite. She was absolutely the best out of the whole staff. She was pleasant and attentive. Too bad the rest of the staff couldn't be like her. Then it wouldn't me giving just three stars. read more

Pump It Up | Pleasanton - Kids Activities Near Me - Pleasanton, California

Had my daughters party here last Saturday and they all had a blast. The staff was very friendly and they made sure to keep checking in to see if we needed anything. read more

I had a birthday party for my daughter at Pump It Up for the first time. It was a really great experience. The staff took care of everything for us. Can't ask for a better birthday party for my daughter and everyone had a great time. It's a no brainer. read more

Great place for kids; we have been to other pump it up locations but this one is amazing! Our kids have been to the pump it open jump and It had long big slides , cars and tons of toys . The staff is amazing and the place is very well maintained. Highly recommended !! read more

Jan 23rd 2026 Hosted my sons 6th birthday party 545 - 745 pm Place was clean and our hostesses Kamryn and Zienna were excellent! They got the party started on time, patiently answered all our questions with a smile and were very patient Zienna had the plates, food and drinks ready & served the pizzas to the hungry kids quickly :) Everyone enjoyed and had a great time ! Thank you for a memorable celebration ! read more

Really kind people working there and great atmosphere! This is an awesome place to take kids and host a party!

Thank you for the team at Pump It Up. We were able to relax, enjoy the special occasion, and my son and his friends had the best time ever! Smooth transition from each room and the party room was organized for our group. read more

Pump It Up | Pleasanton - Kids Activities Near Me - Pleasanton, California

We were planning a birthday party for our kids and found this place to be an excellent choice. It's spacious and has separate play areas for kids, as well as a mountain climbing option. The staff is friendly and helpful. They even gave us a tour when we visited the first time and answered all our questions. We highly recommend this fun place for kids. read more

Perfect place to keep the kids cool and let them wear themselves down! We ended up here very unexpectedly and it turned out to be so much fun! We were the only ones here which made it even better! The employee was very friendly, helpful and accommodating. She made sure the kids watched the safety video and our time was the most enjoyable. It's a lot bigger than expected which was nice. Place is very clean and the bouncy houses are all in good condition. So much fun! read more

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Visited Pump it Up for my friend's son's 3rd birthday party. This place is basically an indoor inflatable jumpy house. There are two rooms: the first room was wayyy to dark for my 18 month old daughter, I wish they turned on the lights. Also, it's probably not the best environment for an 18 month old, but it's definitely a doable spot for 3 year olds and up. The second room that they move you thru is much better. It has a bumble maker, a high slide and more activities for the younger attendees. After that room, they move you into the party room for food (pizza) and drinks and the cake. This is a good birthday spot for kiddos to let out all that energy and for a spot that has easy clean up for parents. read more

We've used Pump It Up 3 times so far for our kids' birthday parties. They make it very easy for parents to plan and take care of everything so you mainly just show up with the cake (I also bring water, snacks and goodie bags). It's super fun for kids of all ages and they let all their energy out. They just recently replaced a large bounce house so it was a nice surprise for the kids when we hosted last week. read more

Amazing place! Kids had a blast! Great service! Definitely the spot for kids birthday parties or just to get energy out of them

Great fun for the kids. Even the adults enjoyed going down the slides. This was a great place to have birthday parties. They organize everything and all we have to do is show up! read more

I had my daughters 6th birthday party here yesterday and it was great from start to finish! Super easy to plan, staff was very nice and helpful, and everything went smoothly. My daughter and all the kids had a great time. Everything was clean. We added a balloon drop and that was really nice. Our host Rylan was very nice and took care of all the setup, cut the cake, and gave all the kids their food and drinks. The newly remodeled play areas were also very nice and clean. Definitely recommend this location! read more

We had our daughter's 5th birthday here and we're so happy with the event and the staff. They were responsive prior to the party, provided input on if food for the amount of guests was sufficient and were great on the day of. We would definitely have a party here again or recommend it to others! read more

Terrible service and completely unhygienic. The staff does the bare minimum to help make the party enjoyable. I mentioned to one of the staff members that the ladies restroom ran out of toilet paper and seat covers, they thanked me but then proceeded to do nothing. 30 minutes later, one guest was caught without toilet paper in the stall. Food was awful, and mind you, my expectations were already low having been to many pump it up parties. Pizza was an uncooked cardboard of hard cheese and mystery meat. The wings were cold. Best thing about the food was the Pringles. Cutting a round cake is not very hard, but they managed to bungle it up. Turning the cake slices into blobs of chocolate lumps. In addition, the jumpy houses are totally run down, with one jumpy house being taped up with packaging tape. read more

We have been here several times for private parties and everything is well organized and clean! The staff do a great job at being attentive to all our needs! We love this location! read more

AMAZING !!! Andrea thank you! We had a great time at Pump It Up! The kids loved all the inflatables and the whole place was clean and well organized. Andrea was super helpful and made everything run smoothly. Thanks for making our visit so fun! read more

Pump It Up | Pleasanton - Kids Activities Near Me - Pleasanton, California

Amazing place for kids. Clean, fun and nice staff work there. Highly recommend. Check their open jump time and take your kids there. read more

Great birthday party experience for my 5 year old & our guests. Staff was very nice & helpful. read more

Pump It Up | Pleasanton - Kids Activities Near Me - Pleasanton, California

We had a wonderful time celebrating my daughter's 3rd Birthday party here over the weekend! This is a great place to host a toddler's birthday and perfect for around 25 kids, plus the parents! I love that they have 2 separate rooms - we started at 11:30am, and spent 30 min in the first room then were escorted into the second room at around 12pm with a massive slide (which is a hit) and the bubble machine, and then at 12:30pm were escorted to be seated for cake and food. You're not able to bring any outside food, so we opted for 4 cheese pizzas and 3 trays of subway sandwiches as well as juice boxes. The only thing we were allowed to bring were the birthday cake and water bottles (as well as decorations which the staff hangs up for you). When you give the deposit, you're able to send invitations thru the website, which was a cute touch, and everyone had a blast! The best part is, you really don't have to do anything and they take care of it all! Thank you Pump It Up staff for a wonderful time! read more

Pump It Up | Pleasanton - 2nd room with huge slides, bubble machine, balloon drop and a rock wall (extra charges for the last 2 items) - Kids Activities Near Me - Pleasanton, California

So fun! Great for parties. We'll be back! Everything was clean and all equipment was clearly well maintained and within safety standards

Party went well and everyone had a great time. Staff was friendly and accommodating. Will do again.

This is our 2nd time having our birthday here and we always have the best time! Service was great and organized!

We had an amazing experience hosting my kids birthday party at here at Pump it up. The staff did a fantastic job with attention to every detail, the service was superb, and they truly made the entire experience fun, easy, and stress free for both the kids and the parents. Everything was well organized, the team was friendly and attentive, and the kids had an absolute blast. Highly recommend for any birthday party or special event. read more

Easy turnkey birthday! Thanks for helping Zienna! Kids had fun and one of the cleaner locations! read more

Great place for kids' birthday parties. The staff was friendly and organized, the facility was clean, and the kids had an amazing time with all the inflatables. Everything was handled smoothly, which made the party easy for parents. Highly recommend! read more

Everything was great! I didn't have to lift a finger. We'll definitely be back for more birthdays!

This a great place to have a Birthday Party. We celebrated my son's 9th Birthday here. He had so much fun with his friends. We added the Glow Party, Balloon Drop and the Snap Shot Party Pictures. The Glow party is so cool. The Balloon Drop is pricey but it was worth it the kids loved it especially my son. I dropped 1 star because the photos were a disappointment. She didn't take any good pictures of the kids. She didn't even take a solo picture of my son that's important to me because he's the Birthday Boy. The group picture that the kids took in the front of the big slide was horrible. Save your money you're better off taking photos yourself. Good thing I took a picture of my son in the party room myself because that's the only good picture I have from his party. The party room hostess Fatima did a great job in setting up the room and serving the kids. I didn't have to lift a finger. I also like how they cut the cake for you and serve it to the guests. She was so helpful and friendly. The kids also liked the cheese and pepperoni pizza. Even The parents had a fun time they were also going down the big slide. I wish we had a place like this growing up. All we had was Chuck E Cheese in the 80's. read more

Pump It Up | Pleasanton - Kids Activities Near Me - Pleasanton, California

We just hosted our 6 year old's party here, after having been to a friend's party and seeing the nice level of organization here. Well I am pleased to report that we have zero regrets about choosing Pump It Up for our birthday venue. They made the experience as painless as humanly possible given that we had over 20 little kids in the room. If you're looking for a hassle free experience, with zero cleanup and virtually no set up, this is the place. I kid you not, we showed up with the cake, goodie bags, bottled waters, and some individually wrapped snacks (for appetizers), and the capable team at Pump It Up handled everything from there. They treated us like we were guests in a five star hotel, checking in with us to see if we needed anything, and when they had me come to check the banquet room over, I was completely floored to find they had set everything up already and literally NOTHING was left for me to do. I was shocked, since it is very difficult to find good service these days. Will definitely be singing this company's praises for a long time. :) read more

I recently celebrated my daughter's birthday at this location and couldn't be happier with the results! It was such an easy process from booking the event, ordering food/drinks and other party logistics. My party coordinator, Mikey, was helpful in suggestions with decorations while attendant Hawa took lots of memorable photos that the girls were able to see when we were in the room eating. Additionally, Jake was accommodating and supportive through the entire process. This party was a cinch to host, very affordable (compared to the competitors) and all the girls had a ton of fun! Will definitely be returning in the future. read more

We have now had 2 birthday parties for our girls at Pump it up and both were amazing hassle free wonderful experiences. I have loved working with the kind staff who go above and beyond to help us with set up before hand and ensure a wonderful stress free time on the day of the party. Both times the team has set up all of our goodies and even decorated the rooms. I love that everything is so organized for each party. You truly feel you are the only guests in the entire place. The set up, the rooms, the after party have all been exceptional and I highly recommend everyone with little kiddos to book here! Shout out to our coordinators, Rylan, Sana and a several others. All were sweet and super helpful! Will be back next year! read more

We had my daughter's 3rd birthday here years ago and recently came back for my son's 2nd birthday. Both times we were very pleased! Everyone was very on top of things. The kids had a blast as well at the adults read more

We had such a great experience here! Andrea was so helpful with our last-minute drop-in and made everything smooth and stress-free. The space is clean, fun, and perfect for kids to enjoy. Highly recommend this indoor playground--we'll definitely be back! read more

We hosted our son's birthday party at Pump It Up, and it was an absolute success from start to finish. If you're looking for a low-stress, high-fun party venue, this is the place to book! Baloon drop was absolute hit. Janessa was very helpful and attentive during the whole time at play area. Kaleb and Logan were so helpful during the food and cake cuting time. All the staff was very receptive with our requests. Kids and Adults equally enjoy the delicious Pizzas. I highly recommend Pump It Up for the birthday parties. read more

Came here for a kids birthday party and thought it was pretty nice. The activities will get your kids tired and are pretty unique. Staff was efficient and got you from one room to another in no time at all, but you still feel like the time you spend in each room is enough. Overall, a great place to throw a birthday party for the kids. read more

We had a great time at Pump it up Pleasanton. The staff were professional and friendly too. This is highly recommend for families with young children! read more

Last year, we had my child's birthday party here, and when we returned for his classmates' birthday party, they had beautiful new inflatables. My child had an amazing time. All the employees were incredibly friendly and helpful. I highly recommend this place to anyone looking for a fun party. We returned to Pump It Up for his fourth birthday. Zienna and Aaron were fantastic helpers. The pictures turned out exceptionally well. We barely had to do anything. As a mom and Montessori teacher, I started cleaning up, and Aaron offered to take care of it for me. Both were incredibly kind and professional! We genuinely appreciate everyone at Pump It Up. Thank you so much! read more