This place is awesome! I go t to meet a nice guy who raced me which I had no idea that we were! The workers are nice and friendly!

Where do I begin... called a total of 3 times to clarify information and possible scenarios before driving up 2-3 hours to celebrate a buddies birthday and have some fun. Unfortunately we only had 7 so we couldn't do the 8 person reservation. I called to get info about wait times (I understand that they can't give me an exact estimate so I told them give me worse case scenario) and I was advised that the group of 7 could have some long wait times so we opted to just come up with 3 of us. Upon arrival, place was dead other than 2-3 staff members within sight. We asked the individual behind the counter some basic questions being first timers at that location, we ended up purchasing 2 races and we received 1 for free because it was Tuesday and that was just a deal they had. After they took our money they said "well it could be about 30 minutes until you all race" which we responded saying that it's totally fine we will hangout thank you. Well since we had 30 minutes to kill why not buy some arcade credits and mess around (very mediocre arcade at best). After we purchased arcade credits, about 15 minutes went buy another employee came up to us to let us know that if we wanted to race we would have to wait till about 4:45-5pm because a group rented out the facility and there's just nothing they can do. Keep in mind when we purchased our races, 2:23pm to be exact, we got told 30 minutes. Somehow between multiple phone calls to confirm before the long drive and the day of upon arrival purchasing our races not a single individual let us know about this possible booking. ALSO no we did not show up before this group event, they were already there. Which in their defense the employee giving us a refund said "well we are not allowed to tell people about bookings". Great totally understandable I run a business my self and I understand private information etc. however the lying of race times, letting us wait for a bit and following up with "if you don't take the refund we will give you 2 extra races" well thanks but I find it hard to believe we got the full reasoning behind the situation... also to add more context, no we weren't those customers causing issues, being overly loud, or causing any sort of issues. Civilized beings and in return got a pretty S*** end of the stick. K1 speed its self is great but this location is ran by some individuals that have zero interest in making the experience rememberable. K1s slogan "Arrive and Drive" they have printed on their business cards left out crucial information. Arrive and drive past. Keep your money and spend it with a business that will give you the proper attention. Not asking to be treated like royalty. Just some common decency. read more

I had a really fun time at K1 Speed overall. The electric karts are fast, the tracks are well designed, and the lap timing system makes it competitive and exciting. It's a great spot for birthdays, group hangouts, or team events. Many customerss mention the staff being friendly and helpful, especially for first-time racers. read more

K1 Speed Santa Clara - Kart - Go Karts Near Me - Santa Clara, California

If I could put zero stars I would, awfully ran business, we called ahead of time and confirmed multiple times that we could race, got the run around and were told 3 people could come in a race, 3 hour drive later we arrive check in at 2:30 all is well, pay for our races are told it's a 30 minute wait , no problem then some lady comes over and tells us we cannot race, there has been a cooperate buy out of the facility till 5:00, then she tells us you need a 32 person minimum to buy out the track which isn't true, gives us the run around and tells us there is no way we can get the races we paid for unless we wait over 2 hours, keep in mind we drove up for a birthday. No remorse no care just discard anything else that doesn't affect the woman that was dealing with us. If you want to waste your time this is a perfect place to go. read more

Racing was legit fun. But service, food and "experience" was seriously lacking for $100 a person. Our group of 20 was recently in and got the Taco bar as they had no other options for folks with gluten sensitivity. The food was straight up bad. I've never laughed when the meal was presented before but a disposal hotel pan of chicken, beans, corn tortillas and 5 cups of sautéed vegetables for $2k and 2 races is insane with no water or cups. You had to go the bar for bottle drinks. Also the bar was straight up not staffed for multiple occasions there was a bell put out and I assumed it was for service, hit the bell, waited for 5 min, no one came. If you're coming to race, bring your own food/drink and this could be a good time. Other than that, absolutely skip it. Yikes. read more

We purchased a race package over spring break (4/7/26). We were told after we bought the packages that it would be a 2 hour wait before we could race. We decided to leave for the day and come back the next day (4/8/26). Once again, we were told it would be a one hour wait. We said fine, went to grab lunch, and then came back in an hour. We were the told that it was going to another 1 hour wait. There is no way to reserve a time for your race. So each time we came, we were stuck waiting for an extra 2 hours. They also would not refund us for the races so we were forced to wait the two hours or lose our money. WOULD NOT RECOMMEND COMING HERE. read more

The racing is fun but beware parties and a mixed bag... my party was there all together and waiting my contract time came a went and I had to go talk to the workers again and apparently they didn't have us checked in. Even though we all had out wristbands the party room was never ready for us and the food came too late to even enjoy it. read more

Great for parties and if very fun. Food comes in at the end so if you plan it right your guests won't be starving. Another complaint is I wish they had a dedicated party host. They are short handed and it's tough to get a hold of someone for your party. read more

Not 1 but 3 bad experiences. I drove over after calling, and the automated message said I had to come in person for tickets. Once I got there on Friday night at 5pm they said they had no races that my kids could do for the night. The next night I went and called before coming. Waiting for a real person and asked if they availability that night. They told me they were open but I had to go in person to get a reservation. After arriving I was again told that they were out of spots. Today I decided to get in right when they open at 10am and they told me that they don't have kids races till 8pm today. This has been a huge waste of my time and money for gas. Drove 3 hours in total for nothing. This place is a waste of time and not meant for families. read more

Purchased 3 races, was told after 2 races that we would be called again over the intercom. Waited an hour only to learn that our third race was in fact cancelled after we asked the desk. Really frustrated over the unprofessionalism, paid good money to not even be given the courtesy to be told my race was cancelled. read more

Still sitting here. Just thought we could come here with four kids on a Saturday and have a fun race. WRONGOOOOOO DO NOT PLAN ON THIS!!!! I wish any of the reviews would have told me this before coming but on the weekends, it is all birthday party priority so we literally had to come here and pay $175 for 4 kids to do two races and the wait was about 7 hours. We have spent a small mint on food and video games , but it is our son's 13th birthday and he has never been here, and he wanted to come here with a couple friends. I wish I had known all this before coming . I am writing the review that I wish I would have read!!!! If I knew all this I would have booked a party. Don't plan to ever come back. Still 3 hours till our first race. Been here ALLLL DAY. read more

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Came for the 'arrive and drive' at 2pm only to be told that they couldn't accomodate anyone until 6.30pm. Why offer arrive and drive at all if you can't accomodate it? Why not put something on your website letting potential customers know not to waste their time driving down? Kiddo was super disappointed. Won't come here again, especially given the super high prices they charge. read more

Tried to call to get clarification on a group activity. No answer. When we tried walk-in, registration was down so we were unable to book. Also the next available for a group was 4 hours out. read more

Hadn't been here in a couple of years until recently. They have computers on site to sign up, then you move on to pay with one of the employees there. We were a pretty big party, so it took a while to get us all situated. It was surprisingly empty for a Friday afternoon but it seems like we just beat the rush. They provide you with everything you need. There is an arcade for games as well. Such a fun activity, they will also let children race on their own. There is plenty of parking. read more

K1 Speed Santa Clara - Go Karts Near Me - Santa Clara, California

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- The Scam K1 Racing Experience I'll try to keep it short and to the points without a story this time. 1. They force you to buy an annual pass card which is not expensive but why do I need to pay for a membership if I'm coming literally once for fun? 2. The whole car setup is rigged. So basically if you know the people working there as we clearly saw drivers hand fiving and hugging the workers in the racing pit, we also noticed these people they knew were winning and were much faster then the other cars. Why? I found out when I started driving. See they have someone control the speed of the cars for each one. So if your winning and their friends are racing they systematically reduce the speeds of the cars in front of their friends. So naturally I was curious why my cars speed was being reduced when I was leading until I see one of their friends climbing on me to take the lead and win. That seemed very fair lol. 3. I would suggest all women avoid racing. They have no care or punishment for anyone that slams the girls hard on the track. We saw it several times and thought Jesus like will they say anything. Nope. Why? Because they knew the aggressors and high fived them afterwards. 4. The services is well ehhhh. We had to wait several minutes each time to speak with someone to ask a question or sign up. Because they were busy talking about their relationships etc. you know! lol ahhhhh. We will never be back here. Please. A scam is a scam. And this is a perfect one. I have to say may open up one of these myself. Hahahahaha read more

I paid the price for standard race not for the Junior. Staff is extremely not helpful at all turned the speed limit on when there's somebody that can go full speed every single lap, not fair. Not recommended this location at all, these guys just ruining the fun part of this circuit read more

K1 Speed Santa Clara - Go Karts Near Me - Santa Clara, California

Such a fun experience! I've gone here a few times on a date with my husband even before we were married & I've also brought my family here during the holidays, it was such a fun family experience! Highly recommend read more

Always go above and beyond...everyone is extremely helpful even though they get insanely busy so plan in advance before you go!

I wish I could actually review something about this place, but after calling several times with no answer we showed up during open hours to take our kids racing. Lo and behold, they have special kids hours. We asked how we could have known, and they said you have to call a special extension that is not posted online, and they don't post their hours online. Our kids were devastated. Please, post the hours in which juniors can race online to avoid this in the future. read more

A buddy and I showed up on a Tuesday night around 6:50pm and planned on using our free race from a prior visit. 1 race. We waited until 8:15pm as we watched party after party of 1, 4, and 6 racers. I would have understood if the races were full and we had to wait for an empty slot, but why would you have a race begin with 4 people only when there's walk-in's waiting? When asked about this, the employee said, "The races aren't full." Well that's what I'm asking though? Why not get out ONE race out of the way? There is a lot of favoritism among employees and regular drivers. Makes it a complete and utter waste of time for anyone looking for a good way to wind down after work. Way to keep your top racer on your leaderboards guys! Completely fair and fun! read more

So much fun and Jayden gave the best customer service! Cant wait to go back! Also great family fun

Great service and staff. Best place for team building events! They exceed expectations every time. Be sure to make reservations before you go read more

We had a great experience for our first time. We came in during a not so busy time so we didn't have much wait time. There's buy 2 get 1 additional race on Tuesdays. It's a good deal. I had to get an annual membership. I was told that's still a better deal than the bundle membership which comes with a shirt and membership. So I went for it. You get an extra race for being your birthday! So if your birthday is coming up within a week timeframe before or after, you can take advantage of this deal. So first experience was a bit nerve wrecking since I didn't know how fast folx will go and I didn't want to get hit by other drivers. The nice thing that I learned is that folx are not supposed to hit each other on purpose like bumper cars so this gave me some reassurance especially if you're going at fast speed. The race only runs until the first person who completes the 12 laps. It was a bummer for us newbies since we were still learning how to navigate the course and vehicle. So I only got to do 7 laps out of 12 for my first race. I did better on the second race and even though I was going faster, I only got to complete 10 laps out of 12. I don't know how other folx race through the course but I suppose it can only go up from here. Wearing a mask underneath is a good idea since they don't clean the helmets after each race. They do give you something to wear underneath the helmet though so that's a little better. I still wear a mask regardless. I felt safe that they have folx adjusting your seatbelts for you. If you pull the eye cover from the helmet all the way down, it tends to fog up so I was told to keep it slightly ajar and that helped with not fogging up the goggles/eye protector. The course wasn't very dirty but I've been to ones that splashed some dirt or oil on my clothes before so wear something dark or clothes that you don't mind getting dirty. Anyhow, this is all the tips I got. Enjoy racing! read more

K1 Speed Santa Clara - Getting ready for the ride - Go Karts Near Me - Santa Clara, California

Staff was nice, and the race track is pretty simple for kids. The check in process was easy on a Monday afternoon. A group of Karen parents were taking the racing too seriously for the kid's league. I like that the track is beginner friendly for my kiddo, but why are people being so hostile over a kid's race? We saw the same group of people arguing with the staff because the kid's race kept slowing down due to kids bumping into each other. The overall hostility of these parents really killed the experience. Poor sportsmanship. read more

We all had so much fun and the staff were so friendly and helpful. Thank you, K-1 Speed read more

Jayden helped us and had amazing customer service! The races were awesome as well! I'd 100% recommend any typer of party or team building event here! read more

1 Star - Disrespectful Staff & Terrible Management Came to K1 Speed to celebrate my kid's birthday, and the experience was a complete embarrassment for this business. One of their employees actually yelled at my nephew and said, "Use your brakes, jackass." Who talks to a kid like that? Completely unprofessional and out of line. When I went to the manager expecting this to be handled, they were rude, dismissive, and clearly didn't care about the situation at all. No apology, no accountability, nothing. I brought my family here for a fun birthday outing, and instead we were met with disrespect and zero customer service. If this is how they treat paying customer especially kids then this location has a serious problem. I won't be coming back, and parents should think twice before bringing their kids here. read more

I have been bringing my son here since he was tall enough for junior carts. He now races the adult carts and absolutely loves it. I haven't raced here because I know I'd LOVE it, but for now, it needs to be my son's thing! The staff has always been very supportive and helpful. They've made sure my son was well taken care of, and my son has special needs so it's not always easy. We've been to other Go-karting locations as well as other K1 Speeds, and I must say... This location is home!! read more

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This place is cool but the staff absolutely screw my group beyond explanation. Stay away unless you like getting treated badly. Seriously bad. read more

Made an event request never heard anything back went to K1 said they had a group for the day very unprofessional here please don't, make reservations you never get a response was very rude to me and my friends. VERY DISAPPOINTED. Horrible birthday. read more

K1 Speed Santa Clara - Go Karts Near Me - Santa Clara, California

Poor customer service -- they don't answer their phones. I drove two hours to find no junior racer availability, and the manager (Steve Nguyen) offered no accommodations, except, "sorry." read more

Updated my review to be more clear and focused: --No Way To Book Online- A no-brainer. I should be able to buy a race online for a designated time slot, be asked to arrive 45 mins in advance to check in and get ready, maybe exchange words with a marshal, and drive within that time slot. Instead, K1 makes you show up in person. Sometimes they fit you in immediately, oftentimes you wait 1-2hrs, and sometimes you're told 4-5hrs. Every other karting venue I've visited has a pre booking system. I believe K1 knows how long a kart race runs on average, so why is it so difficult to implement this? This is the primary reason I don't come to this place, because they are asking for a lot of my time, for an experience that is very short. If I could simply book ahead like normal, my friends and I would be here every other week. --Subpar Experience-- I understand there are many variables which can affect how fun karting is, but the bottom line is that K1 Speed Santa Clara does not fulfill their responsibility to teach beginner/average drivers how to drive fast and safely. Other karting venues have engaging staff who teach new people how to drive faster, which lines they can take, what the flags mean, and overall how to be more safe/aware on track. All it takes is a 5 min talk with each group right before the race. This results in faster/more fun racing, and less incidents which increases everyone's time at full speed. I feel that the K1 marshal just asks people to raise their hands whether they've driven or not, and lazily point to the sign explaining the safety flags, with no engagement prior to jumping in. As a result, novice racers enter the kart with different ideas of what they're doing. Some brake, some don't, some race, some let others by, some are there to go fast, some don't really care, many ignore flags. Once you try karting outside of the Bay Area, even outside the US, it's easy to see why I am so upset with k1 speed, this place can be so much better. Also the track staff I've dealt with, while not rude, simply seem like they don't care about karting in any capacity. Other venues have amazing staff who love to talk about karting, but something about K1 Santa Clara feels so cold. I really want to know how they hire staff, because when I was in college I had engineering friends on the formula student team who wanted to work part time as track operators, but they all got ignored in favor of people who don't seem to know anything about the karts they're duty bound to keep us safe in. The management staff must be a complete joke, because how can a place so cool, be turned into a such a lame experience?. The reviews have been bad for a long time now, and all my friends have stopped going. Whoever is keeping this management in place must not care at all, which is a shame, because I'd love to have good and convenient karting in my community read more

This place was amazing it had an arcade, party room, kitchen, go cart area. I ordered tater tots and onion rings with sauces. The menu was top notch and screens that had times and intervals. Some karts had different speeds and laps were at least 7 or 8. read more

Our friend has a dream to become a F1 driver, so we come with her to practice Karting. Thanks to General Manager Juan, Jayden, Kim, Kenny, Michael, Jimmy for encouraging all ages, all genders to learn Karting - For providing an environment that anyone of any diversity / background can have a fun supportive place to pursue their dream (no matter how big, or how unlikely). We actually met Juan over a year ago when we collaborated on a Christmas Drive for kids that needed toys. At that time none of us could afford to race / Kart at all. But we saved a couple years and managed to get our friend some Karting in. So this review is over a span of nearly 2 years. read more

After being to K1 multiple times, a front desk receptionist in the front was very kind to us and gave us great service, but this track operator at (9/11 8:45pm) was very sassy and rude when trying to him explain with our kart issues. With a very rude and short temper tone he blamed it on us knowing HE was in control! On top of that he was unaware of the track and sped up and slowed us at the most dangerous parts of the track, causing danger among other racers. Overall, just try to avoid this location and spend money else where. read more

This place is the worst. Been here twice and both times they just shrug and say no junior races available.

Inexistent customer service. I've initated a refund (via email since that's the only option they offer) for a pass that I will not be using about 3 weeks ago. They claim the refund has been issued but the money is still not in my bank account after 3 weeks. I've emailed back several times to try and find a resolution, but got no reply. Same thing trying to talk to someone on the phone: no one picks up. No wonder they have an F rating on BBB. read more

Pretty fun experience and would do it again if a friend was doing a group event. It was $59.90 for two races (12 laps each race) which included an $8 fee for an annual fee plus a balaclava mask. We did a walk-in on a Sunday noon and waited about 30 minutes until we were called. Would definitely recommend going earlier since my friends got an estimate of a 4 hour wait the weekend before. The staff gives you a quick rundown of the instructions (way faster than we thought!) and you wait in the karts until it's your turn. Overall fun time and I'd recommend 2 races since we were still getting the hang of everything in our first race. The race also ends after the first person completes 12 laps. read more

K1 Speed Santa Clara - Go Karts Near Me - Santa Clara, California

Fun place. But a 3% surcharge on credit card usage and $8.50 annual membership leave a bad aftertaste. I'll go again but I'll make sure to squeeze every penny's worth. Suckers! read more

This is a joke, this place isn't about racing anymore. I've been coming to K1 Speed for years now, but the service has completely fallen off. This is my fourth visit to this location in just two months, and every single time the wait has been over 3 hours. 3 HOURS - for a few short races. That's absurd, especially on a weekend when people are trying to make the most of their free time. What makes it even worse is there is no option to reserve a race time online (for the record this has never been an option). I've already PAID for races that are just sitting there, wasted. At this rate, K1 Speed feels more like a bank than a racetrack. I have $240 worth of racing just sitting in my account... with no interest And honestly, this hurts the staff service too, because it's not fun for them to keep breaking the same bad news to frustrated customers. A proper reservation system would fix this mess and raise the quality of service for everyone read more