It was such a fun experience. It felt very safe. The staff was professional. Our instructor Zane was very good. We had a full age range, a large man and a child and women all with different skills and he was able give everyone a great experience. read more

I cannot say enough good things about the experience. It was easy to book and reschedule in advance when plans changed, and EVERYONE was SO FRIENDLY! Three generations enjoyed this experience together. Safety was clearly top priority here. Rick was our instructor and was knowledgeable, reassuring, supportive, enthusiastic, and clearly a pro! All ages had a great time flying in general, learning some mechanics, and experiencing the high fly. This is a must-do!!! read more

iFLY - For obvious reasons, you can't take your camera with you - Skydiving Near Me - Union City, California

The good thing is that it's like impossible to get hurt the bad thing is THAT IT IS SO EXPENSIVE

I purchased three tickets for my daughter, her husband and I for the holiday season. This is a simulated sky diving event. We had problems traveling because of the storm, flooding, and some trees were down on our route. We had been in Calistoga for 2 days. We would have been traveling from Calistoga to Union City. Then on to Sunnyvale and ending in Monterey. When you look up San Francisco for the event center; it listed as Union City. Luckily I cancelled 48 hrs before the event since the warning of severe weather & the distance we had to travel. I cancelled & figured we would be out of the money.The manager was a delight about cancelling our reservations and let us know of the 2 day advance notice. What a great feature with no penalty & a full refund. Also if you sign up for their newsletter, they frequently offer discounts. I am so impressed with the manager, Diana at this location. She was so friendly (about a cancellation to boot.) I can see why this place is so popular. Management is the best! It can be difficult to get your times especially around the holidays. Apparently they have various locations across the United States. She is quite friendly and has a wonderful sense of humor. I understand that she will answer to Lady Di;) We will be visiting soon. read more

Our 2:30 pm reservation was canceled by iFly via phone call today at 1:31 pm. I was told the instructor called in sick this morning and I was offered a reschedule or refund. I chose the refund because today is my son's birthday and this experience was supposed to be today. I asked twice for a written confirmation that iFly cancelled on us and that a refund will be issued. I'm still waiting for the written confirmation / email of the refund. Instead of a good time, it was just last minute disappoint and a potential problem that I'm going to have to get fixed. I'm not able to recommend this company. read more

What a fun experience!!! Insane here years ago when it opened up, and came back with my mom and nephew and we had a blast! Overall the experience was amazing and I would totally recommend it. Recommend doing the high fly that allows you go up the tub and not just stay at the lower level. During the fly they will ask if you want to add any high flights...everyone in our group had said no...we thought it was included and so we did the high flight but were then asked for additional payment at the end. It was a little of a buzz kill as we had so much fun. Just double check your packages as you can get caught up in the excitement and the way it was explained in the moment of your final flight. Even with this hiccup we enjoyed ourselves. read more

My teen wanted to invite a couple friends to celebrate his birthday. We got a great deal during Black Friday ! It was definitely fun, harder than it looks though ! All the kids kept talking about it for about a week so that says a lot about the fun they had ! read more

My wife surprised me with a session at iFLY for Father's Day, and it was hands down one of the coolest experiences I've ever had. I've always been a huge Superman fan, and this was the closest I've ever felt to actually flying like him! The staff were super friendly, patient, and made the whole experience easy and exciting--even for a first-timer like me. They explained everything clearly and made sure we felt safe and confident before stepping into the tunnel. You could tell they really love what they do. The facility itself was spotless and well-organized, and the whole vibe was welcoming and upbeat. I left with a huge smile on my face and a new appreciation for indoor skydiving. If you've ever dreamed of flying, this is the place to do it. Highly recommend it--especially as a gift or surprise! Thanks again to the iFLY team for helping make this Father's Day unforgettable! read more

I want to take the time to write in and let you know about an exceptional employee you have working in your Call center, JEFF! I called in to find out information about buying a Gift Certificate and I got Jeff on the phone, and he nicely explained all of my options and he Knew exactly what came with what package. JEFF was friendly, personable and calm while I took the time to decide what I wanted to purchase. Jeff should be commended for having such excellent Customer Service and for knowing the products you offer. Thank you so much for having such qualified people working your phones, makes purchasing very easy. read more

iFLY - Skydiving Near Me - Union City, California

It was a good experience just to try it out. The price is steep for what you get. Two one minute sessions for $50-60+ each depending on the package you get. Definitely check out Groupon, Facebook, GOVX, for discounts. There is an extra $20 charge to fly higher per flight. So instead of being at 4-5 feet they take you up about 10-15 feet. But the high fly portion of the flight was just the last 15 seconds. Felt a bit ripped off. Overall good to try once but they nickel and dime you here and you feel like you are herded in and out of there. read more

Took my two younger kids to experience it. The last time I was here was to have my two youngest (6 & 7 at the time) to experience it as well. They are now early adults. Yanni was our instructor and he was fabulous..Precise instructions, friendly and attentive. The transparent walls of the wind tunnel are worn. It looks like a mixture of finger prints on the outside from spectator kids and shoe scuffs from the inside. I assume it's the same glass from my first time here. I wish they could replace it for better viewing and clearer video content from the outside. But it is what it is and overall the experience was great. My kids loved it. Yanni delivered a fabulous time for my kids. He was friendly, funny and gave clear instructions. The wind tunnel walls were worn and I assume it's from the first time the establishment opened. It was hard to see inside and take clear video from the outside. But overall it was great and I'm glad the kids had a great time so I bought them ifly tshirts. I also bought the return ifly package that was explained we couldn't get after that day. It would have to be purchased before leaving to get the discounted price. The price was a steal and I couldn't resist. The kids were raving about it and already asking "when are we coming back". If you're looking for something different to do that's fun consider ifly. Also you have to book online. Look for promotional rates if you can. read more

iFLY - Waiting for helmets and they're set! - Skydiving Near Me - Union City, California

My seven year old had been dying to go indoor skydiving and since we were in the area visiting family I figured why not. I booked his flights online using the iFLY website. When we arrived, the front desk clerk was extremely congenial and made us feel welcomed. I wish I had caught my son's flight instructors name because he was very sweet to my nervous little boy. Two flights later and I left with a super happy kid and some awesome pictures. Please pass on our thanks to the staff working at 12:00 pm on 4/4. They were awesome! read more

iFLY - Skydiving Near Me - Union City, California

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My 7 year old daughter saw some movie where a kid mentioned wanting to go indoor skydiving. She doesn't even know what skydiving is but I looked into it. Sure enough iFly was close enough so in lieu of a party with the whole grade I gave her the option to have a smaller party with a few friends to go here. We got a party bus and they were belting Taylor Swift. We arrived and I left iFly takeover. I was shocked at how fearless these 6-8 year olds were! They all had SO much fun that kids who came are already talking about doing completely copycat birthday parties this year. The guy at the front desk that day was AWESOME. The booking was messed up and we didn't have the party room and pizza in our package. But he gave us the room And we just ordered in pizza. He also helped us with the photos and videos once we got home. 10/10 read more

iFLY - Skydiving Near Me - Union City, California

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I bought the Black Friday Deal for 10 Flight Package Normally it's: $499.99 Online Sale Price: $275 1 $165.55 $165.55 High Flight 5 $9.99 $49.95 *** High Flight: Photo Voucher 5 $3.95 $19.75 Video Voucher 5 $7.95 $39.75 You really only need one good photo and video, yet they bundle them with the Black Friday package. It would be simpler to offer the deal for $165 alone. If you enjoy it and are comfortable with a solo 10-minute flight, you can opt for the 10-flight package at $165 for returning flyers. This offer is only available after you complete your initial flight, encouraging repeat visits. Tip: If you're interested in more flying time, indicate your interest by pointing to the sign. If there's availability, you can extend your flight time for an additional $20.00 per minute. Be sure to compare these rates with those listed online before finalizing your purchase. Note 1 flight equals one minute. read more

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What a great experience for kids and adults alike. It's not for the weak or faint of heart, but if you like a fast thrill, this is the place. The main downside for me is the short time of the thrill, I could have purchased more, but I had my 3 nieces and nephew and the cost adds up. The whole crew was super friendly, approachable and accommodating, especially to the little that was apprehensive and had limitations on how high she wanted to go and for them to not let go of her at all! They chat and engage with everyone as if they've known you for years! The smiles on my nieces and nephews faces were u forgettable and have made memories of a lifetime for them (they are only 12 and 9). Lastly, in addition to purchase if more time, I could have paid for the "gear upgrade" which was a helmet that had a face shield instead of a helmet and plastic goggles but opted not to as I already paid for the upgrade to go higher with the dive guide at $20 per person. The regular helmet and goggles worked just fine for the minute they were in there. Overall, great place to experience as a family or give as a gift! read more

iFLY - One of my little's enjoying his thrill - Skydiving Near Me - Union City, California

My husband made a reservation yesterday to take my son for his birthday. When he arrived at his reservation time, he was told the instructor wasn't there, and ultimately was told the instructor wouldn't be there all day. So he made a reservation for the following day (today). So he shows up again today at his scheduled time, and is told they are having "maintenance issues." But when they go upstairs he can see there is a full party doing the indoor skydiving. So now he is rescheduled for tomorrow evening. Terrible customer service. Zero communication about any problems with his reservation, meaning he's driven down there now with my son twice for nothing. And it seems like they lied about "maintenance issues" to make room for a party. Super disappointing for what was supposed to be an exciting birthday experience for my son. read more

Fun place for kids and adults! We took our daughter back in July and she loved it. We got the whole package, the pictures, recording and the going higher option. I think if you are adventurous, go for the higher up option. My daughter has long hair and it gets tangled with all the wind, so if you can braid it, I would recommend that you do. I thought pricing was decent, not too much and not cheap either. For what you are getting, I think its fair. You're having a professional help you and then you get to have a fun experience. Also, you have to make a reservation online. There are no walk-ins here. I really liked this as some places can get messy when they do both. I would recommend this place if you are looking for some fun! read more

I won't complain about how much smaller, darker and danker this place is compared to some promotional videos on the site. I will however complain that my 5 yr old daughter who worked up the courage to go, when it was finally her turn (she went last) just as she was about to fly they told her to sit back down. Not once but twice so that the what seemed like "preferred fliers" (who wore helmets instead of goggles) could go repeatedly. It got to the point where she was scared and confused as to why she kept getting skipped and didn't want to fly anymore. And so she sat there in a loud windy room for the next 30 mins, alone and crying. I tried to bang on the glass to get her out and they ignored me. There was no explanation or apology for treating my 5 yr old daughter like a second class citizen. This place should be ashamed. read more

This really could be such a good experience, but they up-charge for everything. $10 here, $20 there. Then they want nearly $100 for all of your photos and videos even when you pay for the photo and videos package (it only included 1 photo and 1 video, not the 2-3 videos they take and the 15-ish photos). By the end it just made you feel cheap, but if you're not careful it becomes very expensive very quickly. When you're already paying ~$150+ for a 120 second experience, I would expect all of this to be included, but alas they want to nickel and dime you for everything. Just be prepared coming into this what you're getting into, and understand the pricing. The actual flight was fun but short, and the instructor was great. Just felt icky leaving seeing how they charge for literally everything. You will only fly about 4-6ft off the ground unless you pay to go higher (which we did). You will have to pay extra for a nicer helmet with a face shield that doesn't fog up (alternative is goggles). You will have to pay for each photo and video you want to save. This is all on top of the base rate. read more

I never tried indoor skydiving before. It's my first time to try this type of activities. Fun, interesting, and learned something new! The price is a bit pricy but if you never tried indoor skydiving, I highly recommend you try this type activity. The staff here is super friendly and professional. I love the way how they teach: informative, and patient! Life is full of exploring fun activities! read more

If I could leave less than one star, I would. My wife purchased this for me for Christmas as a gift. I have no interest in doing such activity. She did not realize this, so she spent a lot of money on this and since we're not going to use it. We asked for a refund for the voucher. There is no refunds if you get this for somebody you are out of money 100%. I highly recommend you never ever buy this for a gift for anybody unless you are 100% sure they want to use it and will be able to use it. Do not purchase vouchers from this company and the reason I don't want to go is because of the poor reviews I read and it seems like it's for kids birthdays. I'm good thanks. Besides that's a lot of money for one minute of flight. 60 seconds? No I'm good. Also the staff that answered the phone is rude. Definitely glad I didn't go. read more

iFLY - Useless voucher - Skydiving Near Me - Union City, California

Nice experience! Would go again for sure! A tad bit body pains after that but nice experience though The high-flight experience was good wow! Take their pass subscription to go across US for Ifly branches and experience the flight. read more

My daughter had such a good time here. The instructors were very clear with their instructions and the video they had us watch was useful. We purchased 2 flights and added a high flight when we got there. We ended up adding one extra flight for her and also purchased an additional 4 flights for future use. They were very meticulous with cleaning the gear after we gave it back to them. We will definitely be back! read more

I would recommend iFLY to anyone that is trying to get skydiving experience to this location. We were lucky enough to get an appointment before one of there appointments cancel thank god their staff was kind enough to give us a call back,right away it was our sons birthday experience to do. Off his check list Also I want to take a moment to thank Randy and his partner I for got her name that was super helpful setting up the appointment and Randy super patient with our son because it was his 1st time I would highly recommend them. If anyone is trying to experience skydiving come see them.. unfortunately max stars is 5 but they deserve 10 STARS read more

iFLY - Skydiving Near Me - Union City, California

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Yoooo. Shoutout to Chelsea at the front desk and Terrell, the music theater instructor. These two made my experience at iFLY.... WAYYYYY MORE worth it. Customer service really goes a long way. I'll be honest, when I first heard that I was going to pay around $80 some dollars to fly for JUST 2 minutes.... I was a bit skeptical. Also , I hate the feeling of falling. I was going on a whim here. When we first came in, we checked in at the front, and was initially greeted by a guy who seemed he had a lot going on... so I was actually worried that my experience was going to go south... but eventually the Chelsea helped us out. Mentioned the high fly add-on for $20!! Told us, it's what everyone states as the HIGHLIGHT. So obviously, we got roped into the marketing and MY GOSH!!!!! SPOILER ALERT! Chelsea was RIGHT! One qualm I had was... We had a marine in our group and man! It would've been great to have been able to use that discount on the weekend!! But you know... iFLY bro. Terrell, musical theater major. Solid guy. Energetic. Fun. Exciting. Enthusiastic. You name it, he was it! Clearly explain the signs he would use while you are flying to tell you how to correct your position, and even presented you as you entered the wind tunnel! He high-five-d us when we finished and gave my friends and I solid advice when we went into our flights! He's such a nice guy and I hope he finally gets certified to do flips!! I wish we could fly for longer man... the minute flight lasts really only 45-50 seconds cuz they start the timer even before you get in and they end just a few seconds before the timer runs out. For the high fly/flight, it's certainly a thrill to just flutter but it's EVEN MORE amazing to just get sent up and up away and be brought back down! I'm deathly afraid of heights. But for some reason , the aerodynamics or physics of the wind tunnel allowed me to NOT feel that thing where your stomachs going to flip upside down!! So I got to enjoy the whole experience ! After our class finished our flights, we got to see an amazing performance by Terrell and this other dude. Impressive and entertaining. So much talent displayed!!! Side note: even if you close your mouth, drool gonna come out. If you got powerful salivary glands, prepare to get wet. Heehee . You'll know what I mean when you hit this place up read more

I took my partner for his first time and he loved it! Bryant was his instructor and did an amazing job with him. Will definitely return to bring the kids to experience! read more

iFly changed our reservation, for their own convenience, to an hour earlier than booked. I arrived two minutes after the reservation time and was denied from participating with my group. The reason provided was it would take the folks at the desk two extra minutes to print a wristband, and they refused to do that. (Despite that I was there in plenty of time to complete the liability waiver and view the full instruction video.) Another member of our group was refused participation because he was slightly too heavy and they did not have staff on hand to have two instructors in the wind tunnel with him. Sorry I was late, iFly. I won't be again. read more

I am a sucker for kids' activities and brought my kids here and they had a blast. I tried it too but couldn't handle it so I asked politely if they could allow my kids to go instead. They were nice about it. Tip- plan to be there early so you can take your time preparing. This is a must try at some point for adults and kids. This is great for those with fear of heights- try something less scary! Check out Costco for deals. read more

iFLY - Skydiving Near Me - Union City, California

We went to iFly today on our Staycation. We had great fun!! My 14 year old and I flew and would go back in a heartbeat! The training was simple and straightforward. The hand signals are how the instructors communicate with you in the tube. Mason was our instructor and Lawrence took us on the high flights. Both are spectacular, personable and I think they have one of the most fun jobs ever! One suggestion is, adjust the air speed before the next person gets in the tube. The kid ahead of me might have been 50 pounds. MIGHT!! I am not a small adult, but obviously needed more wind than he did. Poor Mason was struggling to get me, almost 200 pounds, in the right position and in the air until they bumped up the wind strength. You can fly up to 300 pounds... so if they struggled with me, I'm not sure how challenging it would be for them. I feared I'd hurt Mason! That's what the one star off is for. It was just awkward while he struggled with me until the air increased. read more

Came on an off-peak day. Staff couldn't have been friendlier, especially with the kids. Very simple check-in process and it's very efficient. They did accidentally overcharge me by almost $40, for things I didn't order and/or told me would be free. But when I pointed it out to them, they accommodated me and adjusted the bill. Everybody makes mistakes and they owned up to it, so no real complaints. Bryant was our instructor and did a great job. This place isn't cheap, but they have a lot of employees and rent to pay, so it's not like they're being super greedy. My daughter was more than thrilled with the two high flights and that's what matters most. read more

Had a great time here. Instructor with us was super nice and very patient. Definitely something you should give a try if you're in the area. read more

iFLY - Outfits provided by iFLY. - Skydiving Near Me - Union City, California

This is the kids 4th time doing indoor skydiving. We have been to both the SF Bay and Sacramento tunnels. Both are similar in that the instructors are nice. This time we ran 1 hour late due to a large group/party. Bad scheduling I think. I happens. If it's your first time, you should pay the extra $10 to do the 'high fly' as it's pretty awesome. They take you up to the top of the tunnel, spinning. If you go to the SF Bay, first realize that there will be limited parking. They have about 10 parking spots and they are always full. There is a small drive to the right that allows you to park in a different lot. Major Tip 1: after you are done flying, at the counter, you have the chance to buy return flights at a huge discount. For example, it's $229.00 for 10 flights if you purchase online. If you buy after flying, it's $159.00 for the 10 flights. The tickets are good indefinitely. Major Tip 2: take a picture of the return flight voucher as you only need the code to book online. That way if you lose or misplace it, it's on your phone. read more

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The experience of iFLY [completely independent of pricing] is excellent. They do a fantastic job of educating flyers, scaffolding the experience of new flyers, and promoting safety. From arrival to departure, we had a great time! The staff is very kind, and assuring, and our instructor (Randy) was energetic and encouraging. He also put on a great flying show after we all took our turns in the tunnel! My two complaints apply more to the corporate level and not the wonderful staff at iFLY SF Bay. The price is very, very steep for only 120 seconds of flight time, but it does include the short training course, equipment, and some media depending on your package. The experience inside the tunnel is very intense, so 120 seconds is probably plenty for a first-timer. However, it is the steep price which deters me from returning anytime soon - if it were cheaper, I might come back a couple more times per year with friends and family. There are discounts for "frequent flyers," but that discount isn't deep enough for me to rush back. This was our second time visiting iFLY, and the last time we went was about 6 years ago because we had so many other less expensive, and more fulfilling/time-consuming activities in the area to choose from (ice skating, Top Golf, Boardwalk, Bowling, etc.). It was a fun, but very expensive novelty. The only other weak point of our experience was the photos and video. They are dark, under-exposed, and look nothing like the bright, well-lit photos in the advertisements. In the age of social media, it would be advisable for the company to install better lighting and higher quality cameras in their tunnels. Even if people have to pay a high price for a short time in the tunnel, at the very least they could get some epic photos to post to Instagram. read more

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What can I say!!! 10 star experience, we celebrated Ava's 11th birthday with her travel softball team, WVS 10u Select. We did the Exclusive Plus birthday party package. The staff is amazing, we had Jordan, Lawrence and Cathy. They 100% make the experience top notch. Highly recommended read more

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"We paid for the time, NOT experience". I took my son and his friend there. My son was getting nervous so the staff didn't get him fly in his team. I thought we might try another time but the manager told me that what we paid was for the time, once the time passed, it was paid. The staff gave my son's fly time to his friend instead. I argued that such decision was not even given to customers at all. If my son was not ready, at least we could save this chance to next time. The manager was rude and kept saying I was "making a thing". His voice was actually much louder than me, and threatened to call policeman while I was making a phone call with my husband discussing if we should pay new ticket for this. The staff was friendly while their manager was no any respect to customers. He was trying hard to let us go quickly so no people around know why I complained about. I agreed with other feedback that there was no frequent sanitizing in a small room. All people was gathered in small room for the "class". Some equipments are soon reused by others. It's seem NOT very safe at this time for such indoor activity. read more

I took my wife here for her birthday. Well, it was actually something I really wanted to try myself too. We arrived at the appointed time and filled out some paperwork. During the orientation, our instructor went through the basics with us and then we got suited up. There were total six of us and we took turns going into the chute. I have jumped out of a plane at 15,000 ft before. And I can say for sure that was probably my first and my last free fall in the open air. What was I thinking right? when there's an indoor substitute that seems a lot safer. As a person who has a fear of height but still itches for a sense of thrill, I wanted it in a controlled environment. The instructor was right there in the wind tunnel with each of us, giving me confidence to maneuver on my own. But it felt too short and time was already up. We all had a blast though! read more

My little boy (3 year old) wanted to fly. I thought this might be fun for him. I was worried that he may be too small/young but the staff at iFLY frequently have little ones come to fly. They even made some special accommodations for my wife and I to be able to swap out of the wind tunnel to hold our 1 year old outside. Jason was our flight instructor and he took extra care with our little guy ensuring he had a great time while inside the wind tunnel and that he was safe a secure outside the wind tunnel. Definite five star experience. read more

iFLY - Ifly, skydiving, indoor skydiving - Skydiving Near Me - Union City, California

I had a bad experience with Ifly in Union City. When I went there with my kid to take two flights for myself, Manager told me that I could not take them because my kid is not allowed to enter with me. I drove 1 hour to get there, therefore, I was not happy to come back next time. I requested the refund, but Ms. Alix Thrillemann, a manager, has not solved it. In videos posted on YouTube, I always saw that many kids were around to see the performance. I assumed that Kids are allowed to enter. Nobody has notified players of the full information before, such as kids are not allowed to enter into. Therefore, I understand that this information is not correct, it is not like the actual situation as videos posted on youtube that I saw. That is the reason I brought my kid for him to see my performance. I have the right to get refund if something went wrong. Until now, they have not paid me yet. read more

Planning your kiddos next fun bday event? IFly is a great place to bring the whole family! It was a unique uplifting experience being in the large dome. I was a little shocked to find out it was only 1 minute per flyer per session. We each did 2 sessions and to go up the entire tunnel costs an extra $20. There was a training session for about 10 minutes prior to entering the tube. My tip for you is to relax abs listen to the instructor. It was such a fun unique experience and I can't wait to go again! read more

iFLY - READY TO FLY!!! - Skydiving Near Me - Union City, California

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Be really clear on what you get with these people. When they talk about flight time, it is literally ONE MINUTE per "flight". We naïvely purchased 4 "flights" each for 2 people, thinking we would spend a good amount of time in the activity. WE LITERALLY WERE IN THE AIR FOR A TOTAL OF 4 MINUTES. The cost? $309. To add insult to injury, we paid for a "high flight", also for 2 people, which was another $40. So we spent $350 for 4 minutes of "flying". time. It's obscene. They tell you that you'll be there for 90 minutes, including the "training" time, so you assume you're getting reasonable time in the activity. You're also required to arrive 20 minutes in advance. So imagine if you only purchased one flight, you are there for 2 hours to get a single minute of activity?!! Perhaps this is a good thing to do with small kids who don't realize they are being fleeced. It's an outrageous price for basically a few minutes of activity. read more