OPEN during quarantine! I needed my oil changed and tires rotated. I called ahead and asked if I needed an appointment. They said that it's first come first serve. I stayed in my car the entire time and just had to crack open my windows to talk to the people and give them my credit card. The oil change was $89 for full synthetic and the tire rotation was $22. I had a coupon for $20 off from their site and they honored it (no printed coupon necessary. Just showed them on my phone). All in all, the process was super easy and comfortable. read more

I was immediately waved at to pull forward. I asked my questions about cost and oil type before pulling forward, because it was my first time there. The guy who answered my questions, Jose, spoke quickly and clearly. The critique I have is in regards to the customer service; I was initially referred to as, "The Chevy?" when helped inside at the cash register, instead of by my name. Later, I was referred to by "Ma'am," which is way better than "The Chevy." I appreciate the efficiency and all, but some things are worth it to slow down for. It costs $44.99 for a simple oil change with no coupon. You can get a 20% off discount if you're an educator with an I.D. They won't add that on top of the $12 Yelp check-in coupon. Inside the waiting area it is chillly, but there is free hot water and coffee to warm your blubber up. The location is convenient to access and then depart from, which is a win. All in all, my needs and my car needs were met. Thanks, Jiffy Lube. Thanks, Juan. You were informative, helpful, and patient. read more

Jiffy Lube - Auto Repair Near Me - Pasadena, California

Chris and Alejandro took care of my car in under 10 minutes heck yeah. Now I'm only typing more because the app requires it.

I was at the store 2 times, and it was very efficient and fast. Today, it took less than 10 min to fix my brake light. Alejandro was great.

I came to Jiffy Lube for my brake light bulb change, and Alejandro and the rest of the staff were really friendly, and they were fast, and efficient! Couldn't recommend more. We'll be coming here for our next car trouble needs. read more

Alejandro provided excellent service. Definitely recommend this Jiffy Lube location. The facility is clean and efficient.

I have been going here for several years, and I finally have gotten around to leaving a review. I just had my oil changed today, and I had to put it out there that this location is great. All the staff is friendly and respectful, Rene is the man. I always get in and out of there quickly, too. It's definitely a reliable spot to get your car maintenance done. read more

Just dropped into this location because I was out of oil! My car is pretty old and is starting to burn through quickly. :( Anyway, the guys were friendly, thorough, and quick! Thanks to Luis, Alex, and the team at the Jiffy Lube location on E. Walnut who are super on top of things. read more

The staff at this location are professional and efficient. The prices for service are also reasonable. Will be returning

Great service (everyone is very friendly), great prices, and very quick! I never have to wait too long for my service.

Went in here to get an oil change. Christian the manager at this Jiffy Lube was really honest and helpful. I wasn't sure what kind of oil to put on my used Toyota Camry. Christian gave me options and recommended me the best option possible. I wished that every Jiffy Lube had a manager like Christian. Honesty and showing care for your customer comes a long way! if i can give this Jiffy Lube 10stars i would do it with no hesitation! Go here for your oil change! read more

This place is like a commercial! My oil change lights goes off... I pull in, the guys ask me what I need, they immediately get to work fixing the problem. Plus they top off any other fluids my car needs, and put air in my tires. All the while my son and I never had to leave the car. Great service ! Worth the expense. read more

I LOVE this jiffy lube! I've been coming everytime I need an oil change since I got my first car. It's so hard to find a good place to go as a women but Jose C and Rene B helped me alot and got everything done quickly. They pointed out I needed a new filter and answered my questions with detail and care! Amazing spot! Thank you Jose! read more

I come here all the time. The Sunday crew is so kind and efficient!! Alejandro got my light fixed, no problem!

The worst. Head for the hills don't go here. Oil all over my interior and steering wheel read more

If you're an Uber driver and need an inspection, this is not the place to POOR customer service.

Good and very professional service! Nice people works in this place! Recommended for car service- oil, lights and more read more

Thank you to Alex and the Sunday crew helping me with my low coolant! Much appreciated. I'll be back! Great customer service! read more

Do not go to Jiffy Lube if you have a newer Hyundai or Kia. They do not carry the oil filters for the cars at all at Jiffy Lube. It's confusing as I entered all my car info to get an estimate online for this location. They gave me the estimate and no where indicated they just don't have the needed parts as they just don't carry them. They at least said so quickly so not much time was wasted. read more

Great service and always taking care of my car. Great staff, shout out to Chris! They make my experience an enjoyable one!

I always come to this Jiffy Lube because of how quick they are, and especially because of the great customer service at this location. they're truly knowledgeable, friendly & efficient!! Ask for Alejandro, Cathy, Ronald or Daniel they've each been excellent help during my visits! Thank you Jiffy team! read more

They were incredibly helpful! I was very stressed about my brakes and Alejandro and Melquis checked them and told me what was going on even though they couldn't fix them at the moment. The service was really above and beyond. read more

Just went to this Jiffy Lube location to get an oil top up and Eduardo helped us out with the service. He, Michael and owner Alex were all super friendly and helpful and we were in and out in no time at all! Highly recommend! read more

Awesome service always come to this location for my quick car service needs!! Great pricing and always friendly staff. You name it lights brakes oil batteries and any other service read more

Alejandro, Chris, and the cellar man took excellent care of me. First time at a Jiffy Lube, even though I remember the franchise started in 1971. I enjoyed seeing my filthy air filter after driving 300 miles past the recommended service mileage. Don't do that! It's fun staying in the car. $123.46. I think my regular mechanic is less, but he's not open on weekends. read more

Jiffy Lube - Chris, who worked on my car - Auto Repair Near Me - Pasadena, California

Today November 14, 2024 10 AM. We just move to Pasadena a few months ago. I need an oil change. I looked on Yelp for good reviews. Jiffy lube caught on my eyes. I decide to go out there today. When I got there left side Bay was open. I waited for technician give me an instruction . The technician was guiding me. I pulled up. I asked him how much was synthetic oil change. He said it was $121.00. I was looking for any price display. I didn't see any . Then he asked me do I have a coupon. I said yes. I feel like he knew from his experience . I told him that it was due for oil change, but can you check my oil before and he was kind of hesitating saying that we can't check. I kind of froze. I was asking him again. He decide let me check for you. Technician pulled out oil stick, saying that my oil is low. I told him that I drive a lot, so go ahead and do it was fine other than little shady. Other technician open up the hood, wiping down my engine and he was hesitating in one spot. I was wondering what's going on obviously he didn't know how to open the cover. He broke it. he broke it and told his manager someone broke the cover and left it there. I was kind of shocked. Nobody likes to admit their fault which is really sad. I told him I say OK just put it back and I will take care of it, but never even show me the air filter. Nobody likes to admit their fault. I think the store is very dishonest so I would not recommend going to the store always get the pricing before you come here. Part two technician put air on tire pressure 38 PSI. I told him it was too much. They recommend 35. He was telling me that it would reset it later showing me how to reset. I wasn't born yesterday 38 PSI will never go down to 35 psi. He does want to do it. I think he's very lazy. Poor customer service. read more

Showed up for an oil change & sat in my car with no acknowledgement from the staff for about 15 minutes. They just kept walking back and forth and didn't even look my direction. I did see a car reverse and leave as I was pulling up- that should have been my sign to do the same. No customer service whatsoever. Had my oil changed at that location once prior- and although my experience wasn't horrible then, who ever is training or running this crew needs some readjusting. Anyway, I left and got my oil change over at jiffy lube in Arcadia on Huntington drive. There I was met with right away greeting and great customer service. Recommend Arcadia location for sure! Will not be returning to this one. They are clearly losing out on money. 0 stars. read more

Got me In and Out in under 30mins! All the employees Were very helpful and efficient! Thanks a lot and Will be back!

Service was fast and reliable. Alejandro was especially helpful. I particularly appreciated how they helped me find affordable solutions for what I needed without trying to upsell me on anything. read more

The guys at this location are always helpful and honest with me. And the the extras that come with an oil change are value plus. Free top offs, can have tire pressure checked. I needed new wiper blades but they were out of stock on the replacement for the rear wiper. I purchased one at a nearby auto parts store and had trouble installing. Went back to this location and they happily installed it no charge. This is why I've been coming here for years. read more

This jiffy lube is great! I always come here and always leave happy. This time I came they were getting ready to close and still helped me out. They were quick and efficient and always go above and beyond. I am so happy to have found this location! read more

Rene'' and the team here at the Pasadena, Jiffy Lube are always top shelf! I've been coming here for years, however my most recent oil change, I decided to go somewhere else. They won't be named, but let me just say "you have to go through the weeds before you find out where the good flowers are" so Rene' the guys at this Jiffy Lube have my oil change business forever. read more

I was able to get a quick and easy last minute oil change before heading out on a long drive. Chris was fantastic to work with, he was very efficient and kept me informed. I definitely recommend getting a oil change at this location read more

I came in yesterday for an oil change with an online coupon for $5 off. Had I gone on yelp first, I would have seen the $12 off coupon. Oh well, next visit! Service was fast and efficient and as always I left happy with getting a quickie oil change. I was near $3,000 miles past due and I know now that you can stop by at any jiffy lube to get free top offs. The front desk associate was fast, efficient, and gave me clear options for my vehicle needs. I left with recommendations but felt no pressure to have added services done that day. The oil change was a bit pricey but having free top offs within 3 months is beneficial for me considering how many miles I drive a week. Great staff, fast service, and free top offs. read more

Horrible service, horrible argumentative staff. No communication and then defensive when questioned. Took 20 min to do the Tire Rotation and then they started in the oil change. Will never come to a Jiffy Lube again if this is what to expect. read more

I came here and I was in and out in less than 15 minutes the service was absolutely spectacular these guys were on it they were extraordinary professional got my oil change got to find out that I need a new air filter also that The Grommet on the oil pan needs to be replaced so I couldn't be more then satisfied with their service and the price was spectacular relatively speaking for the service so I would recommend this place and I will be coming back again read more

Jiffy Lube - The oil bay - Auto Repair Near Me - Pasadena, California

Just went in for an oil change about 30 minutes ago. I've been here a few times and the staff is always super friendly and respectful! I accidentally purchased the wrong synthetic oil for my car :( thankfully Jose C. let me know right away and was able to advise me on what to do!! Thank you Jose C. And the rest of the staff that helped me!!! Impeccable service!!! SIDE NOTE: Jose got amazing taste in music! Yay 80s babies!!! read more

RONALD IS THE BEST. ALL EMPLOYEES THERE SHOULD BE MORE LIKE HIM!!! He tells you about coupons, makes sure you are fully aware of what was done, gives helpful advice for future maintenance, and overall a fast worker!!! Cool dude read more

I had No idea all the services Jiffy Lube provides, and I've gone to them often for oil changes. Jose & the team where super helpful. I got an oil change, transmission fluid change, coolent change and bulb replacement. My car Definitely felt much more smooth driving after. Really appreciate it. Got more then what I went in for, was ssoo necessary Thank you! read more

Super helpful and really quick and convenient. I appreciate this location because they are really straightforward about what your car needs and they don't give you the hard sell. Highly recommend. read more