Absolutely phenomenal experience, I walked in with a couple of different options of what could be…read morewrong with my dryer. I was immediately greeted and helped. The gentleman that helped me was extremely knowledgeable, he had his own multimeter to check the continuity on my sensors. Make sure you go to these guys for any appliance question and or needs. I wish all consumer experiences were this easy.

Over the many years, APD seems to always have the part I need. AC capacitor, fridge defroster,…read moredryer resistor (although they recommended I just replace the unit) and now washing machine thermistor. If you are a handy person, this place is probably already on your radar. If not, make a note for yourself. Advice is also helpful and insightful. Thank you!

I am charged for $169/hour, vs Gab s Computer Repair charge $75 for diagnoses …read more Make sure you are present during the service to communicate EXACTLY what you want. The reason I didn't give higher, is because I am partially responsible for not monitor the process leading to a mis -communication of what needs to be fixed. ( Few days later) Just found out he sold me a watch for $99 amazon sell exactly the same for $61.58 . Sina lost last oz of my trust if there were any from the computer incident. Im shocked!!

This firm is fantastic! And, the owner/founder Sina is fantastic!…read more My laptop Lenovo Ideapad 720s needed its battery replaced, and I went to this firm. Great choice on my part. They ordered the correct laptop battery and quickly installed it for me. It was great a experience for the following reasons: --Very professional --Reliable --Trustworthy --Good communication --And also good pricing for their services. I will be a repeat customer for them, going forward. I highly recommend it.

I put out a quote for a data retrieval project for one particular company. The Yelp app asked if I…read morewanted it to go out to other companies. I clicked "yes." Danville Computers was the first one to reply in minutes! I waited for other quotes to come in. Danville Computers reached out again to check if I had any questions. I picked them because they could do the job and were nearby. I am very glad to have chosen them because not only was it conveniently located (between my work and home), but the service was great! Fast and efficient. Chase is knowledgeable and professional, yet also friendly and approachable. I explained to Chase what I needed - retrieve my data from my external HD. He assured me that if he couldn't retrieve it, we still had other options. Phew! I am so thankful that my data was found! I had a couple of snags with retrieving my data when I brought my equipment home but Chase was still available to help me make sure I could retrieve and save them safely. Quote was high - and even higher if my drive was damaged. I expected it to be expensive. It took 1-1/2 days which was quicker than I thought it would be. I appreciate that Chase was still available to help me remotely with no extra charge. Thank you!!

Danville Computer Repair provided outstanding service! That is my laptop for this year was not…read moreworking anymore. They were quick and efficient with giving me potential issues and possible resolutions-- even giving me the price break downs for any of the potential repairs that could be warranted. After getting the right parts ordered, they fixed it quick! Worth it!

We needed to quickly change the password on my elderly father's Mac laptop ASAP. As a PC/Windows…read moreuser and didn't know how to navigate the Mac toolbar to do this. I tried to schedule an appointment at the Apple genius bar but they had no availability. The Apple website listed Mobile Kangaroo as an alternate source of support. I walked into the Pleasanton Mobile Kangaroo location with my father and his Mac laptop and asked the employee at the front counter if he could tell me how to change the password on a Mac computer. Rather than answering my simple question the employee rudely told me I needed to pay him $65 before he would tell me anything. I again asked if he could just point me to the right screen icon to navigate to the change password feature and he again rudely refused to tell me without a $65 payment. Then, another customer walked in and the employee dismissed me and began assisting the other customer. My father and I left the store and while sitting on a nearly sidewalk bench I figured it out on my own in just a few minutes by googling for the instructions. Had the employee been helpful we might have purchased a service agreement because the store location was convenient, but given the service they get this review instead. I do no recommend them because of the employee's attitude.

This is a terrible Apple repair shop. The staff were very rude and didn't fix my problem. My Mac…read morewas still under warranty, yet they charged me a repair fee. They couldn't fix the problem and refused to give me a refund. Later, I contacted Apple, and they said I shouldn't have been charged. It's so disappointing. I will never go to this shop again. Everyone should be careful.

I needed my AirPods repaired I was welcomed when I entered they took care of my problem fast and…read morewas very courteous

Great service and fixed up my iPhone screen quickly within a couple hours. Highly recommend!read more

This place really came in clutch for me! Water damage to my phone and they were able to fix it in…read moreunder an hour. What's so annoying is that Apple claims to have waterproof phones, but a little splash at the pool causes my phone to shutdown completely? Anyways, the guy that fixed my phone for me took his time and really cared about my questions and longevity of the phone. I paid $280 which was $250 for labor/parts and $30ish for tax. Plenty of parking, went in on a Friday morning and they saw me immediately. $0 to diagnose the issue, and whatever the price is for fixing the problem. THANK YOU!!

I came into Computer and More for an iPhone screen replacement, and I deeply regret it. I was sold…read morean aftermarket screen for $299 + tax, with the assurance that it was "exactly like the original." That was absolutely not true. Right after installation, my phone started lagging and glitching. I compared the new screen side-by-side with my husband's original iPhone screen, and the difference in color and display quality was immediately obvious -- the replacement was clearly inferior. I returned the next day asking for a refund, and the owner gave me a hard time, trying to charge me a 20% fee for his "work." I told him I'd go through my bank instead, which offers full protection. Only then did he agree to a full refund and returned my original screen. But when I got my screen back, I noticed a burn mark (see photo attached). He claimed it was just from a heat gun and would fade, but I took it to an authorized Apple service provider -- they told me the phone is now damaged beyond repair. So not only did Computer & More sell me a subpar product under false pretenses, but they also destroyed my phone in the process. This business is shady and dishonest. I would give 0 stars if I could. Avoid at all costs. ----update! I brought my phone to Apple for repair, and they informed me that the antenna was broken--something that was working perfectly before I visited this shop. The issues started after they uninstalled the aftermarket screen, the phone completely stopped working. To make matters worse, the staff member had previously straightened my bent frame so well that you couldn't even tell it was damaged. But when I went back, he bent it back again. That's incredibly shady. Before going to Apple, I even checked with another repair shop, and both places agreed that something was definitely done to my phone--likely because this shop was upset I asked for a full refund.

They are always so helpful to my team and I whenever problems arise with any of our phones,…read morecomputers, printers, etc. - whether over the phone or having a tech come to our office. We really appreciate Web dispatch!

Web Dispatch is the best. They are organized, responsive, answer phone calls, get the computer back…read moreto me quickly. I have taken computers there a number of times very successfully. I went to another highly rated computer repair and they were chaotic, disorganized, didn't return calls, kept computer a long time. So glad I went to Web Dispatch.

Eric was so honest and trustworthy. He ran several overnight diagnostic tests on my 12+ year old…read morefailing computer that kept shutting down on me. He explained there were so many different issues with the CPU, the SSD and the fan and a couple other things and that he COULD certainly fix them all, and re-build things but it would cost about $700-$800. But he said honestly, you'd be better off using that money towards buying a new computer. This one will likely have other issues and it may be a waste of your money. So I asked him how much I owed him for the diagnostic and he said $0!!! SERIOUSLY?!?! So, he could have charged me $700-$800, BUT he chose integrity over income!! Eric, you have a customer for life. You're amazing. Thank you!!!

Great service, excellent technical knowledge, fast turn-around. Service could not have been better.read more