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    QES Computers

    4.0 (30 reviews)
    Closed 9:00 am - 6:00 pm

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    Photo of Jim S.
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    10 months ago

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    6 months ago

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    1 year ago

    Great - replaced my battery - fast turn around time - affordable as well - never have a bad experience there

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    1 year ago

    They did a great job for me on my 20y old XP computer. Excellent troubleshooting skills and reasonable rates. TY

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    4 years ago

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    5 years ago

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    9 years ago

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    6 years ago

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    12 years ago

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    15 years ago

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    14 years ago

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    9 years ago

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    15 years ago

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    13 years ago

    I almost lost all of my data and while the office was slightly messy, they really calmed me down and offered a really competitive price!

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    15 years ago

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    15 years ago

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    11 years ago

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    9 years ago

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    14 years ago

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    9 years ago

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    15 years ago

    Repaired my printer on time and at low end of their quote.

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    Ask the Community - QES Computers

    Review Highlights - QES Computers

    I visited QES with an issue with my computer keyboard, and Lawrence was super friendly and professional.

    Mentioned in 7 reviews

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    Pleasanton Computer Repair

    Pleasanton Computer Repair

    (197 reviews)

    I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

    Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

    Access Computers - All apps running and hard drive working perfectly.

    Access Computers

    (86 reviews)

    I cannot recommend Suresh at Access Computers enough. My mom's laptop was in a terrible state after…read moreshe spilled water all over it, and I honestly thought it was a goner. From the very beginning, Suresh was incredibly honest and professional. He discussed the realistic chances and potential costs of repair versus replacement, making sure I understood the situation upfront. He promised to call me after a full diagnosis to let me know if the fix would be worthwhile. True to his word, he got back to me quickly after only a few days with great news: he could fix it! He accurately diagnosed the issue as a faulty power capacitor caused by the liquid damage. His communication was outstanding, and the repair was completed swiftly. The laptop is now working perfectly, saving me the stress and high cost of replacing it for my mom. Suresh's expertise, integrity, and efficiency were truly a relief. And he's always fun to chat with. This is my 2nd time visiting Access Computers. If you have any computer issues, big or small, go see Suresh at Access Computers!

    I came to Access with a laptop that was completely drenched in coffee. Suresh, the owner, told me…read morethat he would try his best to repair the machine at a reasonable cost (if at all possible) Suresh not only fixed my machine, but was able to get it done at a fraction of the cost that other places quoted. Suresh's technical expertise / customer care really shone through, and I highly recommend him for any computer / technical work that you need done! Will defenitely be coming back.

    San Ramon Computer Repair - Our Support Staff is always ready to help you!

    San Ramon Computer Repair

    (5 reviews)

    I was visiting family in San Ramon from when my laptop suddenly was having issues with holding a…read morebattery charge and giving me warnings to replace the battery. I hopped on Yelp and found Gabe of San Ramon Computer Repair. I believe in supporting small businesses. I let him know what was happening and explained that I was a small, lady run business and couldn't afford to be down days as that this was a working trip and I was flying home in 7 days. He completely understood my predicament and that time was of the essence. He asked for the make and model of my laptop and gave me a few options that would be the utmost convenient for me with minimal disruption to my work. The battery came in and unfortunately it wasn't a battery issue but that my laptop was well past it's prime and toast. Chase, an employee was incredibly helpful with answering all my questions on what type of laptop to purchase for my needs. He offered to remove any data needed off the laptop and also offered to dispose of my laptop. So yes, I didn't end up needing their services and yes, I am still leaving a 5 star review. They are truly a great company to work with.

    Apple Car play allows certain functions of a compatible Apple phone to.be used via Siri voice…read moreoperation. Thank you Matt for taking my call at 6:29 p.m. I had questions about Apple Car Play. He was quite knowledgeable, and helped to explain Apple Car Play. I was fortunate to have him pick up the phone when most businesses close at 5.

    QES Computers - itservices - Updated May 2026

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