I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

I took Vin's help to upgrade the OS on my old MacBook pro. He did a fantastic job. Nice to have…read moresuch people around when you need one.

Helped diagnose my problem with my laptop. Overall very helpful and would recommend to others.read more

I had been hesitant to upgrade to a desperately needed computer for fear of losing all the contents…read morethat I had accumulated over 17 years. I feared that i would lose files in an attempt to convert to a new system. The ENT Networks technical expert that did the tricky conversion was incredible. Not a single email, document, or file was lost. He was patient, wanting to ensure that i was comfortable with the transfer, answered all my questions in simple language, and worked very fast. i have the same gratitude for the support staff. Every call is answered by a live, friendly person and if an answer isn't readily available, a return call is made promptly. I wish I had acted sooner. If you've been wanting to upgrade your system but are nervous about loss or corruption in the transition - you have every reason to put those doubts into the very capable hands of ENT Networks. That's a team that knows what they're doing!

I walked in to ENT to ask them to look at my laptop that was acting a bit wonky. They were really…read morefriendly and welcoming and offered to have a quick look. In no time they found a big-hairy virus that was the cause and by the next day I was back in business! Billy, one of the owners, is really sharp. Riba, the bright face of the office, was super kind and helpful and Ryan who wrapped up the final steps of the project went above and beyond to make sure I was a happy camper. All at a very, very, reasonable cost. In the world of computing, it's so important to have a team that you can trust, from personal devices and small projects to large scale implementations, I'll most certainly use them again and will be an advocate for them to others looking for a great IT team.

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

Chris is great! We have all kinds of computing devices and don't really know much about them…read more Every time we have problems, Chris solves them quickly, answers our questions and teaches us a little more about the electronics involved. He is extremely user-friendly.

Chris is so knowledgeable, and I appreciate how he is able to diagnose and take care of problems…read morequickly. I ighly recommend him!

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

My go to place for whatever computer problem I may run into. Quick and accurate repair service,…read moreand trustworthy. Highly recommended.

WOW this IT establishment is the best ever known; entire team is very professional, knowledgeable…read moreplus they can work with you making sure scheduled appointments are at your convenience! 10+ stars!

Look no further Jake Solis and his team are the real deal. In my line of work if my computer comes…read moreto a stop it can cost me a lot of money.I called for Jake's help and he was there with in minutes and his tech resolved the issue in 35 minutes and even told me what the problem was. Honesty, Integrity is what this business is built their reputation on. Thank you 1+1 Technology you are my go to guys from now on.

I had a virus problem and hard-ware issues . I like their service because was so fast and easy work…read moreat home . Excellent support and customer service ; technician came to my home for free and fixed my hard-ware issues .for software Everything is done through their website for my virus issues . 169.99$ a year subscription with 24/7 back up . 100% recommended because I protect my computer for life time with affordable amount. God bless

These guys are life savers. My pc got a virus and it lost a lot of speed. As usual I took it to…read moreOfficeMax but their prices was expensive and it was gonna take a week and I needed my computer right away. So I Googled and found geek pc care and they fixed my problem online in less than 30 minutes. I paid a lot less than what office max and geek squad charge. Outstanding customer service and i highly recommend them.

Easy to schedule and staff is very helpful for a quick repair on iPhone screen. Will use againread more

My iPhone 15 Pro charger port got clogged with random junk & it wasn't fitting securely. And the…read moreman managed to fix it within 10 minutes and my phone was completely fine! Very professional customer service & a friendly person. Definitely will recommend my friends to come here as well if they ever need any repairs on their phones. Thanks a ton!!

Great service and fixed up my iPhone screen quickly within a couple hours. Highly recommend!read more

Fixed a non-functioning MacBook Air in less than 3 hours for a very fair price…read more Wife spilled wine all over the MacBook keyboard and we quickly tried to clean it off and put it upside down. MacBook continued to function for a few hours, but eventually the screen, keyboard and trackpad failed to work. We still occasionally saw the apple logo on restart and heard the 'bong' when it started up. Plugged it into an external monitor and the remaining internals seemed OK. Brought it to Serviceware at 9am on a weekday, let them know the issues, and they gave me a couple scenarios and estimates. Nothing too surprising. They called me only a couple hours later to let me know they ran full diagnostics, repaired it, and it was ready to go. A little remaining liquid that they cleaned out and replaced the screen angle sensor. Overall, these guys diagnosed the problem, charged me a very reasonable rate for labor and parts, and fixed the problem in record time. Had I taken this problem directly to Apple, I'm fairly certain they would have said it was totaled and wanted me to purchase a new one instead. Very happy these guys are in business. Excellent service. I would happily use them again. Highly recommend.