I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

He stated my screen was not affected by water damage when I had just spilled tea on it. And the…read morewarranty was only 3 months. I took it to Apple and it was water damage.

Yesterday Rodney literally saved my "hide" as I'm a small business. I can't be without my computer…read moreto work on even more so all the software and tools I use on it. Then I have a trip coming up where I need to bring my equipment to work off location. My hard drive died the night before and he contacted me pronto to help. He saw me the next day where we met to confirm my laptop was dead on arrival then I ran to get a new laptop where he took it and made come to full life. Full life meaning he saved my old hard drive, my software and set-up better processes for me to use. When I say software, we're talking Quickbooks, Adobe, and Office! Yes I was stressed. But knowing Rodney was on the job, I was sound. And I had my new laptop back and I was up and running that afternoon! This is an updated review as I worked with him back in 2016. He helped me figure out how to print and scan on my Brother printer using their Command Center (that Center is wonky to use). Then helped me with it again and my new HP as again couldn't get them to both scan. I gotta scan and print for my biz. He deserves the bestest review possible as he is the bestest when it comes to PC help. Incredibly responsive, courteous and down to earth. He's knowledgeable and will guide you on a sound path.

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

I brought in my brother's iPhone believing the USB-C port was damaged and needed to be replaced…read more However, the staff member who assisted me inspected the device and discovered the port was simply dirty. He kindly cleaned out the buildup inside the port and fixed the issue free of charge. Thank you for your honesty, professionalism, and outstanding customer service. Greatly appreciated!

Glad that I found Bay IC repair. They were able to fix my old gameboy SP and give it an upgrade…read more This shop is very experienced in fixing all kinds of tech. They are very knowledgeable and upfront and honest. Thankful and grateful for this small business right in our neighborhood.

I was visiting family in San Ramon from when my laptop suddenly was having issues with holding a…read morebattery charge and giving me warnings to replace the battery. I hopped on Yelp and found Gabe of San Ramon Computer Repair. I believe in supporting small businesses. I let him know what was happening and explained that I was a small, lady run business and couldn't afford to be down days as that this was a working trip and I was flying home in 7 days. He completely understood my predicament and that time was of the essence. He asked for the make and model of my laptop and gave me a few options that would be the utmost convenient for me with minimal disruption to my work. The battery came in and unfortunately it wasn't a battery issue but that my laptop was well past it's prime and toast. Chase, an employee was incredibly helpful with answering all my questions on what type of laptop to purchase for my needs. He offered to remove any data needed off the laptop and also offered to dispose of my laptop. So yes, I didn't end up needing their services and yes, I am still leaving a 5 star review. They are truly a great company to work with.

Apple Car play allows certain functions of a compatible Apple phone to.be used via Siri voice…read moreoperation. Thank you Matt for taking my call at 6:29 p.m. I had questions about Apple Car Play. He was quite knowledgeable, and helped to explain Apple Car Play. I was fortunate to have him pick up the phone when most businesses close at 5.

Years of reliable service at fair prices. Lawerence has proven himself a pro at what he doesread more

Dropped in last week and they built my new Windows 11 PC in 25 minutes onsite, Excellent service!!…read morePrice and install could not have gone better! Highly recommend!

Highly Recommended. Vin provides excellent repair advise and service. His cost of repair is really…read moregood value for your money.

Vin was responsive, polite, and prices very reasonable. I dropped my laptop off on a Sunday and…read morescreen was replaced within an hour. Thanks Vin!

They gave my laptop a new life. I was very impressed…read more A new battery, thermal paste replaced on my CPU. It's great.

5 Stars - Absolutely Amazing Service! Above and Beyond!…read more I cannot say enough great things about Jane and her team! From start to finish, the service was absolutely exceptional. My computer had completely stopped working, and I was devastated thinking I had lost all my important files and information. Not only was Jane able to recover my data, but she also managed to get my computer up and running again! What impressed me the most was her honesty, professionalism, and genuine care for her customers. She never once tried to upsell me or convince me to spend money unnecessarily. Instead, she took the time to explain my options, understood my financial limitations, and helped me determine whether repairing my computer was truly worth the investment or if purchasing a new one would make more sense. Come to find out, my computer had corrosion that I wasn't even aware of, which was causing an electrical short. Jane and her team were able to identify the issue, repair the damage, and even fix the problem with my power cord! Throughout the entire process, Jane was patient, understanding, transparent, and mindful of how important recovering my information was to me. She worked diligently to get everything done as quickly as possible without compromising the quality of her work. It's rare to find a business that genuinely puts its customers' needs ahead of making a sale, but Jane and her team did exactly that! I went in thinking I had lost everything and would need a new computer, and I walked away with my data recovered and my computer FIXED! I am beyond grateful for their incredible work, honesty, and outstanding customer service. They have definitely earned my trust and loyalty. I will absolutely be returning for any future computer needs and recommending them to everyone I know! Thank you, Jane and team, for going above and beyond! Truly a 10/10 experience!

I recently started a consulting firm and, for the first time in my career, I am relying on my…read morepersonal computer. Unfortunately, my computer began to slow down and became very unresponsive, which made me extremely anxious since I don't have an IT team to turn to. I found Acamar Computer Services on Yelp and decided to contact Evan based on his excellent reviews. Everything I read was accurate! After explaining the urgency of my situation, Evan was able to see me that afternoon. During the consultation, I mentioned that I was prepared to hear that I needed to buy a new computer, considering I had purchased mine in 2021. However, after just a few minutes, Evan informed me that my hardware was in good condition. He only needed to address the "software bloat" to get my computer back in order. He also assured me that once this was done, I would likely have another two years before needing to worry about replacing my computer. We spoke on a Friday, and he kindly asked if I needed my computer back over the weekend or if I was okay leaving it for him to start working on it the following Monday afternoon. I chose to wait until Monday so I could finish a few more tasks. I dropped off my computer on Monday evening and picked it up the next day. Evan took the time to explain in detail everything he had done and how each change improved my computer. Evan is extremely talented, efficient, and a pleasure to work with. His pricing is very competitive and well worth every dollar spent. His primary focus is on delivering exceptional customer service, which is exactly what Acamar provides. I informed Evan that he is now part of "The Chrysalys Team" and will be my go-to IT professional for all my computer needs moving forward. I cannot recommend Acamar highly enough. Evan is a lifesaver!

Charged me for a repaste and cleaning of my ASUS G14 laptop. The laptop came back to me still…read moreoverheating. I took it to a more savvy tech buddy of mine who upon opening it up discovered that the CPU and GPU still had the original liquid metal thermal paste. Two conclusions here, improper work, or dishonest work. In both cases very bad for the consumer.

Just browsing for electronic repair service on yelp and tried many until I stumbled into Binh's…read moresite. He was quick to respond and very accommodating. I needed a small ribbon cable repaired since it was a discontinued item and no used replacements that I could find for days on the web or ebay. Sent Binh a picture and he willingly offered to try and repair. He was the only one who even entertained my request. He repaired it as best as he can and the appliance this cable is used is now working! He is now my go- to -guy for electronics repair. Thanks again Binh Ed F

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.

This firm is fantastic! And, the owner/founder Sina is fantastic!…read more My laptop Lenovo Ideapad 720s needed its battery replaced, and I went to this firm. Great choice on my part. They ordered the correct laptop battery and quickly installed it for me. It was great a experience for the following reasons: --Very professional --Reliable --Trustworthy --Good communication --And also good pricing for their services. I will be a repeat customer for them, going forward. I highly recommend it.

I am charged for $169/hour, vs Gab s Computer Repair charge $75 for diagnoses …read more Make sure you are present during the service to communicate EXACTLY what you want. The reason I didn't give higher, is because I am partially responsible for not monitor the process leading to a mis -communication of what needs to be fixed. ( Few days later) Just found out he sold me a watch for $99 amazon sell exactly the same for $61.58 . Sina lost last oz of my trust if there were any from the computer incident. Im shocked!!