I spilled tea on my MacBook Pro and it wouldn't power on afterward. The Apple Store couldn't do…read moreanything in-store and quoted me close to $2k to ship it out for a logic board replacement, which would have taken a week or more, and I would have lost all my files. I brought it to TecnoUNO instead and Dario had it diagnosed and fixed in just a few hours, and recovered all my files. He walked me through what had happened, explained exactly what he was doing to fix it, and answered every question I had without rushing it. Dario saved me a lot of money and a lot of stress. Highly recommend!!

I recently found this business on Yelp, and I'm very happy with my choice. My computer got a virus,…read moreand I had extremely important information on it -- all my business files and financial documents. I was very afraid to bring it to someone I didn't know. But from the first minutes of meeting Dario, I felt safe and confident that I could trust him. After a quick assessment, he provided a detailed explanation of the issues with my computer. The next day, everything was fixed at a very reasonable price. I called him several times afterward to verify some information, and Dario answered right away each time. I am very satisfied with the service and highly recommend him.

Neil was very quick to respond when I had an issue with my external hard drive. He was able to give…read moreme advice on what to do in order to recover my data and save it on a better type of drive as I had been using a more out-of-date device. Will reach out to him again if I have other computer-type issues.

Hello, I was recently experiencing some problems with my laptop due to age. The battery was no…read morelonger holding a good charge and I was getting constant alerts due to my laptop running Windows 10 and needing to upgrade to Windows 11. I am on a fixed budget and needed an upgrade. The thing that I appreciated about Neil is that he is willing to work with you based on your budget and needs. You just have to communicate, open up a working dialogue, and hear out all the options. Neil found me a refurbished Lenovo ThinkPad with all the right features and software. He could have also sourced me a new gaming laptop with the best speeds and processing power but of course- out of my budget. If you get to know Neil, you realize he does care about his clients and wants to make things right. So far I am satisfied with my laptop computer and if I run into an issue I can always call him and he'll do his best to help - obviously within reason.

Ron is a life saver! My iMac 27 2013 hdd died and he was able to replace it in 1.5 days. He also…read moreshare his knowledge on hdd and help recovered my data. I would percent recommend Ron to anyone. He can also turn your old macs brand new again with the latest mac os.

He is always friendly, reliable, skilled. Highly recommend. I have been to him several times.read more

Scott is friendly and does outstanding repair work. I like working with honest folks and for sure…read moreScott is just that. He has fixed computer issues for me in the past. My iMac suddenly died and we both felt the issue could be a failed HD. Scott picked my computer up and as things turned out the HD had not failed ... it was corrupted. Scott could well have told me it had failed and charged me a lot more money that the reasonable price he charged for fixing the corruption issue. He constantly kept me informed of the repair progress and I had my iMac back in a couple of days. OUTSTANDING SERVICE! Thanks Scott! I highly recommend you contact him if your computer acts up.

I used these guys twice so far. A really decent honest proprietor. I had blue screen of death on…read moremy Lenovo. He managed to resuscitate without reformatting my drive. I would definitely recommend.

Above and beyond service!…read more My MacBook was hanging off a thread. I called for an estimate, and they gave me a price within the range I was looking for. I dropped off my computer and it was ready to go in one week. I could not be more satisfied with the service, and the way my laptop operated the same day I picked it up. I will be back for my future computer needs.

I brought my laptop in on Friday afternoon after liquid damage and was told they'd clean it,…read morediagnose it, and have it ready by Monday. After a couple of calls, I finally got it back Tuesday. The diagnosis was simply that a "power chip" was damaged, and they recommended replacing the entire motherboard for about $690 because they don't do chip-level repairs. They also charged me for the diagnostic ~$100, even though their website advertises a free diagnostic. The laptop still smells strongly of coffee, which also made me question whether it was actually cleaned or how thorough the cleaning was. Overall, the turnaround was longer than promised, communication required follow-up, and the diagnosis was too vague to give me confidence in spending nearly $700 on a motherboard replacement.

Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.

I depend on my computer for work. It is a Dell laptop. Working from home and my computer would…read morenot open at all. I admit to a bit of panic, but Jefe at Techloop in Menlo Park was my rescue. Jefe was welcoming, had deep expertise, and within five minutes had resolved the issue. He went above and beyond by spending more time with me, explaining how I could avoid this problem in future. I am beyond grateful to Jefe and Techloop for this amazing resource. 10 stars!

My MacBook Pro laptop stopped working about a week with a third party battery. I told the guy but…read morenever fixed the issue and paid more than $300. Don't trust this guy and don't pay all up front until you test it out. I'm never going back with him.

I dropped off my external hard drive seeking repair back on 6/14. He told me he would get back to…read moreme in about a week saying if he could or could not fix it. I filled out a form. I have not heard back since then, and it is now 7/26. I've called and left messages 4 times. He has never picked up. He has not called back. My external hard drive is gone. I have no updates whatsoever. I'm incredibly confused. He seemed like a really nice, professional guy but this is obviously unacceptable.

I took my laptop in after finding it dead on a Thursday morning. I use it as my main computer with…read morea powered hub and extended monitor. I was asked if I wanted expedited service and of course I said "yes" to the charge of $99 since I needed it turned around fast. On Friday I called to find out the status and was told that it needed to be "opened" and if I approved (another charge) with no commitment as to when it would be fixed. Saturday was the tech's day off and they are not open on Sunday so no apparent rush to fix it. On Monday I was asked if I needed the data. I had originally said "no" because I had my data backed up on Carbonite. I asked about the Apps that I had and the tech said they would be wiped as well so I decided to save the data and apps. This was a $199 charge to "determine if the data was salvageable" by testing the SSD. I was then called and told that yes, the SSD was salvageable and there would be a $599 charge to recover it. Each step was a dagger because I needed my computer and the data/apps so I approved the charges. I finally got my computer back on Monday afternoon with a $1,600 bill feeling like I should have just bought a new computer and put up with reinstalling my apps. I got the computer home, hooked into my system and it worked fine. The next morning it was dead again. I hooked it up to a spare charger (bypassing the powered hub) and the computer was back to life. The entire problem was my hub charger! At no time was I advised that a charger might have been the problem and was instead overcharged for work that wasn't needed (probably not even opened to get to the SSD that I was bill around $800 for testing and recovery.) THIS PLACE IS A RIPOFF! I'm thinking of reporting them to the BBB. Update on 08/14/26: Eddy from ClickAway reached out to explain the services that were performed on my laptop. After his explanation I am now better informed of the work and charges and better appreciate what was needed to get it restored to working order. I updated my original rating based on an agreement to reduce the price of data restoration. I am looking forward to a continued relationship with ClickAway.

We have been clients/customers with ClickAway since 4/2020 when we purchase a new computer. Since…read morethen we have used their services and purchased other equipment. They have always looked out for us, taking care of our computer needs, especially when we need their computer experience to "fix the problem". When they service the equipment they also check to be sure it is working properly and advises us of problems that should be fixed. The personnel is always friendly, helpful and quick to respond. Don't know what we would do without them. Ida C and John H

Teddy is the best. I am the stereotypical (not white hair, it's multicolored grey) grandma. The…read moreone who knows enough about computers to proof documents, send emails and watch YouTube. Teddy was so respectful, kind and more importantly, for some people, knowledgeable. I was having issues with my iPad. That's not their service. I understood it was hardware stuff. He showed me and fixed the problem. I guess this review is more of meeting Teddy. it was such a pleasure. When I break something I'm calling Mobile Kangaroo for the iPad repair.

Fast, efficient, professional, reasonably $$, clean. I called, he was nice. I went in, he explained…read morediagnostic process. He called shortly thereafter. Easy online payment. Called back an hour or so later. Product repair. Easy as could be.

Thought i destroyed my computer when i was a dummy and spilled some liquid on it. Panic as i were,…read morei found TechinSF and gave them a call. Seeing a company rated 5 stars is rare but then after the service the Micheal gave to my computer at a great pice, he was able to clean everything and run everything back to almost when my computer was new. Very straight forward and assuring on getting my computer fixed and up and running. Highly recomend them and i know if anything else happens to my computer im hitting TechinSF first. They really rep earning those 5 stars.

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.