Yesterday Rodney literally saved my "hide" as I'm a small business. I can't be without my computer to work on even more so all the software and tools I use on it. Then I have a trip coming up where I need to bring my equipment to work off location. My hard drive died the night before and he contacted me pronto to help. He saw me the next day where we met to confirm my laptop was dead on arrival then I ran to get a new laptop where he took it and made come to full life. Full life meaning he saved my old hard drive, my software and set-up better processes for me to use. When I say software, we're talking Quickbooks, Adobe, and Office! Yes I was stressed. But knowing Rodney was on the job, I was sound. And I had my new laptop back and I was up and running that afternoon! This is an updated review as I worked with him back in 2016. He helped me figure out how to print and scan on my Brother printer using their Command Center (that Center is wonky to use). Then helped me with it again and my new HP as again couldn't get them to both scan. I gotta scan and print for my biz. He deserves the bestest review possible as he is the bestest when it comes to PC help. Incredibly responsive, courteous and down to earth. He's knowledgeable and will guide you on a sound path. read more

I have utilized Rodney's services for years now and I have always found him helpful in every way. He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney! read more

Very rarely will you find someone that loves to help people more than anything else. You will find such a person at Computer Janitor.

I am so glad to have found Rodney. I spent all day with my corporate IT and they weren't able to help me. I needed help with my brand new monitor. I wanted my laptop and my new monitor to be in sync. I called Rodney with Computer Janitor and it only took him 5 mins and it solved my problem. Thank you Computer Janitor! I will refer you to my friends and if I need tech assistance I will definitely contact Rodney. read more

Got a new computer and had Rodney come by again to get it started up and transfer files from the old computer to the new. He was on time, professional, and did another fantastic job for me. He was also quite personable. I've used him before and was very happy, and this time was no different. I will not hesitate to work with him again in the future and recommend him without hesitation or reservation. read more

We are not computer illiterate, but we also knew that we weren't up for replacing our home PC without professional help. Rodney helped us customize and order the perfect computer for our needs, and then he set it up, transferred files, installed the necessary software (including virus protection and cloud backup) and got us back up and running with minimal stress. He also made sure that our extensive iTunes collection of music and movies continued working without a hitch. Very happy to have a faster and more reliable machine that meets all of our needs. read more

Of course my computer did not act up when he came to repair. Ended up being here 2 hours and taking the computer home to run updates. Very nice man. Very reasonable prices. read more

Rodney is such a great person to deal with! We had our home computer worked in by him and he did an amazing job. He explained every step and it has been working perfectly since. I also had him work in a few computers at my business and again he was timely and professional. I highly recommend his service to anyone who needs help with their tech! read more

Rodney is awesome! I made an appointment after my ancient laptop crashed to see if the relatively new hard disk could be salvaged and used as an external storage device for my new system. Rodney was punctual, polite, and came prepared with a USB case for the hard disk. The salvage operation took less than 15 minutes, and proved successful. He also provided some very useful tips and advice. All in all, a great customer service experience at a very reasonable price, and I would recommend Computer Janitor highly to anyone who needs help with their computers. read more

Rodney completely deserves all the rave reviews he has received here. My initial phone contact with him was when my laptop was having trouble. He was helpful and informative in identifying the problem and letting me know he would not be able to fix it. Despite the fact that he was not going to earn a dime off me at that point he went well beyond what I would have expected. Then I did need to get a new laptop and I called Rodney for his new computer setup package. The turnaround time was amazing - I called Saturday, needing the laptop to work Monday, and he was there Sunday. His honesty and integrity is apparent along with his thoroughness and interest in giving you the information and choices to best use the computer. The price was very reasonable. And he's a nice guy. Don't hesitate to try him! read more

I'm glad to find Rodney from Computer Janitor. He came out same day and help me set up my new computer which help me to get my work done. Detail service, listen to what you need & get job done quick! read more

Rodney came to my house last week to help me set up a new laptop. He efficiently ran through all the steps to transfer all of my programs onto the new computer. He had a thorough checklist of all the things that should be done during that visit, and I was so thankful for his expertise. I am typing this review on my new computer now! I highly recommend his services and fair pricing. read more

I just used Computer Janitor again. Rodney's skill and knowledge save me lots of time and energy. I so appreciate it when I can get a professional to come to my house. Rodney, you did a great job again. read more

Another happy customer! Thank you Rodney...you are awesome. Hope to get my new computer up and running soon so that you can merge the two... If you need computer help from someone VERY knowledgeable, you can't go wrong here... More than recommend!! read more

I called Rodney and he gave me a honest opinion to go to a computer store to get things done. He gave me free advice and was useful. Rodney is ethical person with integrity. read more

Found Rodney on Nextdoor Highly recommend & they were right. He was very timely in his response & I had appointment later in day to take care of my problems . He is very professional, courteous & knowledgeable. Inquired about my concerns & took care of them. Came on time & finish on the time he said it would take. If you are having problems with your computer CALL RODNEY read more

I would definitely recommend Rodney! He said 4:00 and was there right on time. He is honest and I felt trustworthy. I felt safe letting him in my home without my husband. Unfortunately my Dell Laptop would not respond to his services, I would definitely call on him again! Thank You Rodney! read more

This review is long overdue. Rodney has bailed me out several times. If he doesn't answer his phone right away, he calls back soon after. He is very knowledgeable and takes care of the problem right away. He comes to you which is so convenient. On one occasion he helped and taught me how to put together a slideshow. Another time my new modem caused my MFC to not work properly, I had Comcast come over, I called Brother customer service and a fax specialist. No one could figure out the problem, they were all blaming each other. I finally called Rodney, he came over right away and in no time all was working just fine. He is very reasonable and a very friendly person. I highly recommend his services! Esther read more

Rodney keeps my business running. I have an Autobody Repair Shop in San Ramon ca. We have 4 computers and a server. When any of these don't work I can call Rodney and he will be there soon and fix it. Rodney keeps them all tuned up and running great. When I have problems like my memory card reader is not working and in can not send photos to all the major Insurance Companies, or my hard drive is very slow, Rodney will sort it out right away. What a relief that I have someone that I can count on to keep all 4 compuers and my surver running. T Mendelson Mendelson Autobody read more

Rodney!! Thank you for a great experience!! Easy to contact & make appt, showed up on time, friendly, did a great job transferring emails & data from old laptop to my new HP Envy x360 laptop. We had some challenges due to my data, but Rodney focused on taking care of issues. So happy to find a qualified IT person that truly cares about his clients. read more

I was having an issue with computer/printer interface that was solved quickly over the phone. Extremely kind and helpful!

Rodney came to our office to assist with a devastating computer crash. We were amazed. He solved the crash issue and rescued all of the lost business data. He is knowledgeable and extremely helpful. We are so glad to have found a great service provider. read more

Very happy with Rodney's work!! I was having issues with my PC where i couldn't get it to go much beyond the desktop, then it would flash the blue screen and shut down....very, very frustrating. Rodney came to my business taking the laptop within him and returned it the very next day in perfect working condition. Since i'm starting a new business, i'm very happy to have found my "go to" guy for computer repair. He was prompt, reliable, affordable and most importantly, fixed the problem very quickly. read more

Rodney answered at 9 pm and sorry I don't work on apple but was ver helpful anyway. Nice guy

It's great to have a reliable, trustworthy and knowledgeable computer repair guy that's so easy to work with. This is the second time I've used Rodney's services and he's so responsive and helpful. read more

I wish there was a rating option for 6 stars, because that's what Rodney would get from me. I couldn't be more impressed with his professionalism, expertise and genuine concern for great customer service. Let me start by saying that I know absolutely nothing about fixing computers. As long as my computer turns on and works when I need it, I'm happy. Now that my computer wasn't working, I needed to find someone that would not only be able to fix my computer, but would also have A LOT of patience with my limited computer knowledge. I got on Yelp and found the only computer repair business that had a 5 star rating and hoped for the best. I called Rodney and explained all of the issues that I had been having with my computer. He asked several questions, and when he found out that I did not own an external hard drive, he told me not to worry and that he would purchase one for me. He didn't talk over my head and was very patient as he explained the process. Within two hours of our conversation, Rodney was standing on my front door step. He spent an hour working on my computer trying to fix the issue that I was having with my hard drive, but was unable to correct the problem. Apparently, my hard drive had crashed and it was beyond repair. Unfortunately, my whole life was on that hard drive and I was in full freak out mode. Rodney calmed me down and explained that there were several companies available that are able to recover data from a bad hard drive. He quickly got on his phone and started making calls to find a company that could help me. Not only did Rodney not charge me for his visit and services, he found a data recovery company that would be able to salvage all of the data from my hard drive. If that wasn't enough, he drove my laptop to the data recovery company and hand delivered it to them. Who does that? During the data recovery process, Rodney checked in with me daily to see how everything was going, even though a different company had taken over. He was genuinely concerned about making sure that I was being taken care of and that I was able to recover all of my data. After everything was said and done, my laptop ended up needing a complete rebuild because the hard drive was dead. Of course, the data recovery company wanted to do the rebuild, but I called Rodney instead. Once again, he came right to my house and picked up my laptop. As he rebuilt the system, he kept me informed by texting me updates of his progress. It took a few days because he had to order new software, but it was well worth the wait. When the work was complete, Rodney delivered my laptop right to my house. He sat down with me and went over the new system, answered all of my questions and once again, was extremely patient. When it comes to paying for things in life, there are a few things that automatically make me cringe every time I have to pull out my checkbook. Auto mechanics, contractors and anything to do with computers. Well, I can take that last one off the list, because Rodney was extremely reasonable. The entire rebuild, including my new hard drive was only $200. I've had my computer back for about a week now, and I haven't had an issue. In fact, I would go so far as to say that my computer is better now than when I first purchased it two years ago. If you are in need of a computer repair company that does great work at a very reasonable price, you've found it. Rodney will take care of you from start to finish. I hope I never need to have my computer repaired again, but if I do, Computer Janitor will be my first and only phone call. read more

After several calls to local computer repair companies, whose local prices quoted just to come out were simply too high for what I felt I needed? I got onto YELP and searched and found the wonderful Rodney Barnes. Experienced and calm in presenting himself and giving me solid advice thru an initial email - that if it didn't work, I could contact him. Well I failed and contacted him and he kindly came out and assisted me with the simplest correction at a reasonable price. This matters when you're on a fixed income! I am delighted to have found him and should I have ANY future computer need/concern? He's first and foremost on my list to contact. read more

One word. Honest. Very honest and knowledgable person. I highly recommend this person to anyone looking to get their computer repaired with new hardware or software. He's a very nice person and even answered on a Sunday! read more

My desk top computer had a blue screen error. Called Computer Janitor and Rodney Barnes was able to fit me in the same day. Made house call to evaluate condition. Had to take my computer to fix it. Kept me informed by text as to findings. Was able to fix my computer and deliver and install it the next morning. Fee was very reasonable. I am so happy. Would highly recommend this service to anyone that needs a computer expert. read more

I feel terrible! This review is looong overdue. Rodney, at Computer Janitor, is great. We got a virus of some sort on our computer. No matter what I did, our monitor remained black. Rodney came over, looked at the computer, and had to take it with him. He kept me updated very regularly via texts over the next few hours. Once finished, he came over, set everything back up, and everything works as good as new. Rodney was well worth the money (and it was a very reasonable price). read more

Fabulous. Call this guy for your computer repair issues. I strongly recommend him.

I was very pleased with Rodney's responsiveness. He gave me a quote over the phone after I explained what I need accomplished. Once he came out to the house he not only completed all the tasks I asked of him, he helped me with additional problems and tasks I needed done. My office is now free of my old computers. My new computer is up and running with everything I needed from the old computers. He installed the appropriate software I needed to have running on the new computer. He even got my computer to print to my wireless printer when the initial tech at the printer company could not get it to work. Needless to say I am very pleased with Rodney's work and would highly recommend him for any of your computer needs. read more

Rodney is very professional and the work he did exceeded my expectations. I would gladly recommend his service to anyone. Pricing reasonable and all my computer and connectivity issues were addressed and fixed. read more

Very knowledgeable about computers sending out a huge thank you

Fast service, dependable, honest and knowledgeable. He has fix many different computer problems with my network keeping my business running smooth. read more

Once again Rodney arrived at the time set. Worked like a Trojan and set up 2 new PCs for us. Then some education on Windows 8.1 and we're off and running (though a little slow at first) Computer problems / need assistance? call Rodney and relax! read more

Had Rodney out to my office when one of my computers crashed. He came out same day and got us running. He even identified what caused the problem so we could avoid in the future. His price is fair and he knows what he is doing. I highly recommend Rodney. The computer works better than ever and he even fixed our wireless router issue as well. I am very happy with the service he provides and will definately use him again. read more

Totally satisfied with the service I received from Rodney. He was timely, delightful, and very proficient. I had issues with my I-Pad, I-Phone and a printer. Like an angel he solved everything in under 30 minutes. I was totally thrilled and will certainly not hesitate to call him again when I get in trouble, as I no doubt will..... read more

I called and talked to Rodney. He immediately recognized and diagnosed the problem with my laptop and gave specific recommendations on what can be done about it. Rodney is competent and caring, a rare combination of virtues nowadays. Thank you. read more

Used Computer Janitor and Rodney several times after I could not fix computer issues myself. He was quickly able to fix our network connectivity issues between my router and our laptops and printers, helped me with setting up my VOIP phone and pulled a bunch of viruses off of three of our laptops. He is honest, on-time and the guy to help when your computer is acting up. Highly recommended. read more