I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

Years of reliable service at fair prices. Lawerence has proven himself a pro at what he doesread more

Dropped in last week and they built my new Windows 11 PC in 25 minutes onsite, Excellent service!!…read morePrice and install could not have gone better! Highly recommend!

fix two of my computers when best buy and all the other geegs refused. he is the best computer…read moreengineer in the whole of the bay area. i will alway go here before anywhere else.

Do not bring your computer or any GameStop to this location. He's a big scammer a big liar. It's…read morebeen two months that I give him my game and he's been playing around with me two months. He's a big scam liar. Do not go here. I'm warning you guys dnt go here. His customer service is bad and believe me he's a big liar.

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

My daughter dropped her iPad and it cracked the screen really badly-- I almost didn't even want to…read moreattempt to fix it. It was literally shattered. I brought it here and they worked their magic-- also informing me that because it was shattered so badly that there's a possibility that the finger print would no longer work. They were able to fix the screen and the fingerprint still works! The only downfall was that it took a bit longer than they quoted us. But worth it to get it fixed!

The owner Mr. Suresh Mehta really knows his stuff. I got locked out of my Microsoft Surface laptop…read moreand had already gone to Best Buy, but they weren't able to bypass or remove the password because their tools were outdated. I also checked with several local computer shops, and everyone told me a factory reset would be required, which I wanted to avoid because I didn't want to lose my data. As a last resort, I reached out to Access Computers. Mr. Mehta was able to remove the password without losing any of my data. He was professional, knowledgeable, and reasonably priced as well. Highly recommend him if you're dealing with computer issues or data recovery concerns.

Suresh is not only super helpful, he's incredibly knowledgeable, honest, and just a joy to talk to…read more His customer service is fantastic, and he went above and beyond to help fix the CPU fan in my laptop. In fact, his service is so good, I'm bringing a bunch of my old laptops to see if he can revive them and make them work better than ever.

I went with my wife and oldest son since they were both looking to upgrade their Apple iPhones with…read morenewer models. Neither were interested in the newest iPhone 17, but they wanted to find-out about some of the other models that matched their interests. The Apple Team Member who was assisting them was very patient and provided his input. He even mentioned that the new iPhone 18 will be released in a few months. This is a popular and busy store. There were people constantly coming-in and out while we were there. The patience the staff have is admirable. By the time we left, over 3 hours had passed. I decided to grab a seat on the couches outside the store, which I'm happy I did. The Apple Team Member helped my wife and son set-up their new iPhones. The Team Member did a nice job of informing my wife and son about their new phones. They also traded-in their old iPhones and applied the credit to their new iPhones.

Had an apple phone having faulty charging pin…read more The insurance we bought from AT&T did not work. However the Apple staff was quick to find a solution that the phone is new, so Apple Care or warranty will cover it. This would cost zero to me. Which was amazing. Bright store and wish stoneridge mall felt safer.

Easy to schedule and staff is very helpful for a quick repair on iPhone screen. Will use againread more

My iPhone 15 Pro charger port got clogged with random junk & it wasn't fitting securely. And the…read moreman managed to fix it within 10 minutes and my phone was completely fine! Very professional customer service & a friendly person. Definitely will recommend my friends to come here as well if they ever need any repairs on their phones. Thanks a ton!!

Honestly just came here to take a quick piss, lol we really didn't come here to shop. The bathroom…read morewas super clean, so I'm thankful for that.

If you make an appointment it should be within 5 mins. Not 30. Either do t make so many or hire…read moremore folks

Great experience! They fixed my phone screen quickly and did an excellent job. The service was…read morefast, professional, and the quality of the repair was perfect. Definitely recommend!

I've used computer and more twice now--once for my daughter's iPhone charging port and yesterday…read morefor my desktop PC that was running super loud. Both times the service was great. They don't try to upsell you on stuff you don't need, and the pricing is always fair. It's hard to find honest tech repair shops these days so I'm glad I found this place. 10/10"