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Walnut Creek, CA

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Diablo Valley Technical Services

4.6 (11 reviews)
Closed • 9:00 am - 6:00 pm
Updated over 3 months ago

Services - Diablo Valley Technical Services

Cloud services

Data recovery

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5 years ago

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6 years ago

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John M.

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6 years ago

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6 years ago

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6 years ago

John is great! He's experienced, professional, and super fast! He is a good fit for small businesses.

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6 years ago

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John M.

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6 years ago

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6 years ago

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John M.

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7 years ago

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John M.

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5 years ago

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6 years ago

John was awesome. Felt great to get my issues fixed so easily. Will be a return customer if necessary!

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Full Spectrum Technology Group

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Full Spectrum Technology Group has been an absolute pleasure to work with!…read more I reached out to request a quote for my new home, and within just a few hours, a representative contacted me and scheduled an appointment for the very next day. The entire process was incredibly smooth, and I received my proposal much faster than I expected. What impressed me most was the professionalism, knowledge, and genuine attention to detail. My representative took the time to understand exactly what I was looking for and even recommended solutions and features I hadn't considered. It was clear that he wasn't just trying to sell me something, but genuinely wanted to help me make the best decisions for my home. I received proposals from three other companies, and Full Spectrum Technology Group stood out by far. The other companies took significantly longer to respond and didn't demonstrate the same level of expertise or attention to my needs. I highly recommend Full Spectrum Technology Group to anyone looking for a knowledgeable, professional, and responsive team. They've definitely earned my trust!

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

Bay Area Tech Hero

Bay Area Tech Hero

(211 reviews)

Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

Upon establishing a relationship with the company and the tech all issues related to my drop…read moreconnection have been resolved. The tech was able to resolve my persistent issues with my modem, resulting in a satisfactory signal for the last half year. The modem has been replaced, and all aspects of my network are now functional. This is the first time I've had a satisfactory signal in half a year. Everyone in my household is delighted. The internet network has finally been fixed. The proprietor and the technicians were quick to resolve any issues. I have been assured by their work and quality. I can confidently state that this company is a reputable one that will not solicit you for a fee. I will highly recommend this company for future issues and work. Thank you Ari & Frank(tech) for fixing my network.

Diablo Valley Technical Services - itservices - Updated November 2026

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