Very helpful and knowlegeable Mac repair shop. They diagnosed my issue within an hour or two. And they didn't charge me anything for the diagnosis. Highly recommend! read more

Too bad they don't have a 10 start rating... What I appreciated was the outstanding integrity. He explained everything to me worked on my computer with high standards. I've already told others how impressed I was.... read more

The hard drive on my 3 year old CCTV system (hard wired) stop reading and writing. I called the original installer who wanted to sell me a new NVR to replace the NVR he installed only 3 years ago. The original installer was absolutely useless and less than helpful. I am NOT a CCTV specialist, but I know the NVR systems are relatively simple computers. On the suggestion from my wife, I called Saratoga Computers and asked them if they could replace the hard drive on the NVR. It so happened that Matt Mauer from Saratoga Computers knew exactly how to replace the hard drive on my NVR. He ordered a large capacity hard drive and replaced the defunct hard drive with the new drive in a matter of minutes. The new hard drive is an industrial enterprise HD so it should work well. The drive did not need to be formatted and started working as soon as Matt restarted the system!! We have used this company for many years and now for repairs to our CCTV system. I highly recommend this company for repairs to computers and now CCTV systems. ***Before calling Saratoga Computers, I called 6 CCTV companies around the Walnut Creek to check out my system; every CCTV company simply wanted to sell me a new system!!!! What a scam!!! read more

I have an ~8 year old laptop that I am obsessed with. Unfortunately, I spilled chai on the keyboard & it stopped working properly. I found this place on yelp & it was up the street. Anthony provided 10/10 services. He found & ordered the new keyboard despite the challenges of finding it because of how old this thing is & charged a reasonable price. Communication was professional & he always sent updates regarding where he was in the process. I felt lucky that I found this place! You know the feeling of walking in to a mechanic or tech store & not knowing if you're gonna get played? Well, this experience was the complete opposite. Highly recommend this place :) read more

I looked for the Dell official technical support company and found Saratoga computers company on their official website. They did: -New Windows installation. -Crash and temperature test. -Installed my new video card and ssd. Everything works like a new. I extremely recommend this company. Thank you Anthony!!! read more

Can I just say these guys are LIFESAVERS! we had an older Imac that we use just for browsing the internet, pay bills etc. but with the kids doing distance learning it started to get a lot of zoom use. Unfortunately these were built with a flaw where the the graphics card will overheat and eventually get fried when used a lot. This happened right before the holidays and after calling around we were told it would cost somewhere between $700 and $900 for repair. (I called 2 places like ufixit etc.) Even though this is an old imac that we planned on eventually replacing we werent really prepared to do that right now as we just bought the kids 2 new laptops and we only used this downstairs. We brought it to the apple store in Walnut creek and they told us there was not much they could do. We wanted to get our data and the technician referred us to get a 2nd opinion at Saratoga Computers which he highly recommended. Anthony helped us when we came in and not only was he knowledgeable of the problem----he gave us the pros and cons of fixing it, but he also backed up our data. He also gave us a much lower quote at half the price compared to anyone else. We decided to do the repair to buy us some time to save for a new desktop. These guys are the real deal. Helpful and honest with their cost, labor and will give you options. Go to them to them to get a fair diagnostics and pricing. read more

Highest praise! I was a walk-in client last week with two jammed MacBook Pros & a sack full of half-working external drives. Anthony handled the i.t. issues like a master surgeon. He backed up all my stuff, up/downloaded the proper files via cloud and drives, fixed my icloud settings so the problem wouldn't reoccur, and advised me how to properly backup & synch for future ease. Thank you Anthony & Saratoga Computers! -Richard Salles read more

My late 2011MacBook Pro was seemingly dead after I had taken it to two different repair shops but Saratoga Computers brought it back to life better than before. I highly recommend them. read more

Anthony was extremely helpful and knowledgeable. He answered all of my questions and was able to get my computer up and running in no time! So appreciative! read more

I'm so happy I came here instead of trying to go to Best Buy! Anthony was great and helped me out super quickly. It feels great to have a locally owned business to go to for computer troubles! read more

My computer crashed while trying to update my mac to the latest software. I spent about 3 hours on the phone with apple support and after attempting everything, they basically said my computer was dead and would have to be reformatted in order to function again. Probably would have been an okay option if I backed up my computer idk in the last 3 years...oops. I emailed a bunch of computer places on yelp that specialize in data recovery services since apple told me it would be next to impossible to get the files off my computer and saved. Like most people, I store everything on my computer (and clearly don't back it up) so it would have been pretty tragic to lose all my data. The guys at Saratoga Computers emailed me back a price quote at about 1/5 of every other company and said they would run diagnostics AND said they wouldn't charge me if they couldn't save my data. Wow. Not only did Saratoga Computers save all my data, fix my computer, and basically save my life, they did it super fast and without any troubles. Highly highly highly recommend. read more

Saratoga Computers provided excellent computer repair and was very responsive with inquiries. They fixed my laptop well. I highly recommend them. Dealing with Anthony was great. The price was affordable. I would go here again if I had computer issues. read more

Saved the data and the computer! Thank you!! I had an old MacBook Pro I had been playing with for months, trying to recover a corrupted hard drive using every free tool I could find, but nothing really worked. In a few days they were able to recover all the data for me and even get the machine running again, all for a fair price. I will definitely be returning in the future. read more

Anthony was very helpful to port all data saved at daughter's MacBook air hard drive out as the laptop was just breakdown with no response at all. The next day he fixed the laptop with a reasonable price. Highly recommended! read more

Great service, always on time, and always do a great job. They are super patient and extremely helpful! They serviced my computer and my printer. I would definitely recommend them to anyone needing computer service! read more

Super solid computer repair place. They are locally owned and have been in business for a long time. Matt is an honest tech - a few friends have brought in computers to them and he's diagnosed them and found something minor wrong and didn't even charge them for the fix. If you brought your stuff into Best Buy or some other big box store they are going to give you a minimum just to look at your computer. read more

Matt is AWESOME! I had a down printer in our office. He came out free of charge and gave us an estimate for the repair. We called around.. They were the best price around. He came back out picked up our printer, had it fixed and delivered the next day! The printer ended up needing an extra part replaced and they went ahead and took care of it free of charge. Matt was very professional and helpful. We will definitely be using them in the future. read more

From now on this is my go to place for all my computer and technology niece. The service was excellent. The turnaround time was excellent. Everything about this place is stellar. read more

Great experience. The shop replied to my request for a quote right away and told me when they'd be available to fix my laptop. The price was fair and the job (fix hard drive crash) was done correctly the first time. Follow up emails and calls were quickly answered. I'd return in a heartbeat! read more

I was getting no sound on my desktop after installing a new sound card by Sound Blaster. Made an appointment with Anthony who solved my problem after leaving my computer with him overnight. Great job, very good price. Thanks, Anthony read more

I took my computer in to recover some photo files I accidentally deleted. It took two days to scan a 2 TB hard drive, but in the end they were able to salvage for usable images. They saved the job and saved the day! read more

They SAVED my laptop for very decent price and quick turn around and honest business, I would 1000%%% recommend!

With the distance learning my kids have been putting my older MacBook to task once it started slowing down and having some problems Saratoga computers took care of it same day! Very satisfied. Thanks again stay safe! read more

Jim was extremely helpful and fair. My laptop stopped charging during this quarantine- the worst time for this to happen. He fixed it and made time for me to come pick it up. So friendly and fixed my problem. If you have computer problems this is the place to go!! read more

Took my wife's 18 month old HP laptop in for diagnosis because it was rebooting without warning and no suggested solution. Saratoga found some virus which they thought might be causing the problem. unfortunately after I took it home, it finally died indicating the hard drive failed. Instead of replacing the drive with the same device, I decided to replace it with a SSD drive. I wanted to pick it up on the weekend, but they had a business project to work on. Matt suggested I meet him on Sunday and I would get the laptop back. He/they went out of their way to provide excellent customer service. I would use them again, and would recommend them to anyone. read more

Very friendly professional neighborhood shop, will accommodate you even after hours (Jim has me leave my computer at another buisiness next door where he is friends with the owners, just to save me a trip when I arrived on their day off) He fixed my computer and I was given a free charging cord when I returned a week later when it coincidentally broke. Will come back there for my future computer related needs. read more

This business is there to help customers! they are very friendly and helpful and have never over charged me for anything... in fact they do lot of things for free when the likes of Geek Squad try to charge you as much as they can and lot of time your problems remains unsolved! Saratoga Computers is my go to IT people and I have nothing but good things to say about them! read more

Matt is a savior! I am computer illiterate and knew my computer was not working but had no idea what happened. Called Saratoga and Matt came to the rescue! Found out my hard drive crashed. He was able to recover everything and transfer it to another computer very quickly. He also gave me one flat rate for everything he did. It was an excellent, painless experience. Thank you! read more

Came here yesterday, from San Francisco, to drop off my laptop that got stuck on the automatic repair screen. Matt was able to keep all my data intact and repair the corrupted files in just a few hours! He explained to me why and how this stuff happens and made sure everything was okay before I walked out the door. Saratoga is one of the few honest computer repair shops nowadays. Highly suggest you come here to get your devices fixed up! read more

My friend's MacBook screen cracked and after a frustrating visit to the Apple Store, I decided to give this place a shot. Man am I glad I did! The technician, Matt, was extremely friendly and helpful. I ordered another MacBook screen and sent the computer down along with the new screen. He put it on and it was ready the next day looking fantastic! Thanks Matt! read more

Found Saratoga Computers on Yelp and brought my expensive laptop to fix. I did not know what's wrong and how much it will cost me. They fixed it for $80 within 2 days. Now it works great and I am able to use it daily again. Highly recommend. Fast service and honest owners. read more

Best computer guys I have ever dealt with!! Brought a computer into them I thought was as good as dead and somehow they took a look at it and poof..it is right back to doing everything I need it to do better than ever!! And mind you this was all done the day before I had to catch an afternoon flight back out to school. Jim and Sam were so understanding and did everything they could to make sure I had one less worry going into my senior year of college. They did an absolutely fantastic job repairing my computer and were overall very enjoyable to work with. Definitely know where I will be going any time further issues arise...but the way they fixed it I don't think that will be for a very long time!! If you're having any issues with your computer look no further these are definitely your guys. read more

Working with Anthony at Saratoga Computers was the VERY BEST computer experience. Anthony is knowledgeable, patient, and very good at thinking through the issues I needed fixing, as well as teaching me ways to better work with my computer. The location is easy to get to and the service was quick when I needed it. Thank you so much for being my new best friend in computers! read more

On two different occasions I have brought my Apple note book computer in for different repairs. I have to give them a 5 star rating. They did a fantastic job informing me of the problem on the spot. Repaired and replaced the part in a timely manner and at a reasonable. I will surely recommend them to family and friends. read more

The owner is being rude today 6/21/2016 and stated PREVIOUS BAD Review was fake from last year. You should have let that go...So now...Well gave you a chance had minor computer repair feb-march 2016..I walked in and their was a large dog on the floor smelling up the place. I said, have asthma can you get rid of the dog. Dog was placed in the back, but was thinking a place of business leave the dog home!! They fixed minor computer problem was fixed quickly 1 day only. 3/5 stars because of dog smell when you walk in the door. Owner this is my response...tell the truth be honest didn't appreciate you saying my first review was fake read more

Dropped off my printer the other day. The repair shop is very customer friendly. They called me yesterday and gave me the sad news that it is not worth repairing. And it would be better to buy a new printer. They recommended a store. We did find a nice, very inexpesive Canon printer. read more

After my 8 year old desktop Mac "died", I had to buy a new one, and I needed to have it installed in my home office. Anthony, a professional and very knowledgeable young man spent 2 hours at our home installing the Mac, while we watched and learned. (We all wore masks). He asked all the right questions about how we wanted to use the Mac, and the features that were important to us, and how the desktop should look. He also attached an external hard drive for Back-up. And he did it all pleasantly, patiently and efficiently. We were extremely pleased, relieved and grateful for Anthony's expertise and the manner in which he demonstrated it.My new Mac is now functioning smoothly, thanks to Anthony's good work. (And he took away the old Mac to see if he could retrieve any of my data from the hard drive. I learned a painful less on about the need for back-up.) I prefer to support local small businesses, which is what Saratoga Computers is. Highly Recommended!!!! read more

I've used Saratoga Computers ever since it was All in Good Tech which translates to a good number of years. I have always received fast, efficient service. On the VERY rare occasion when a problem persisted, they have responded quickly & efficiently. Five stars for sure. read more

I am glad I found Saratoga Computers to repair my Dell computer. They are very knowledgeable and helpful. Plus both Matt and Jim are very friendly. Hopefully I won't have anymore problems for awhile, but if I do, I would not hesitate to bring my computer back or recommend them to my friends. read more

These guys rock! My MacBook Pro's hard drive failed suddenly and none of the data was backed up (don't be like that -- always back up your data!). None of the Internet advice worked. I took it to Apple Store, where the "genius" tested it and told me that nothing can be done, all is lost, and he would be happy to erase my hard drive. Then I took it to one of the local "Apple authorized/certified" repair shops. Those people wanted $110 just to have a look + and an obscene amount of money to replace hard drive and recover (maybe) data. Losing all hope, I brought my MacBook to Saratoga Computers based on glowing Yelp! reviews. The guys assured me that everything will be fine -- and it was! They were able to get all my data off of my old drive, replaced the internal drive and got my data onto the new internal and external drives (I provided those). All of this for 2 hrs of work and -- literally -- for 10 times as less as the Apple authorized/certified place. The guys were patient and easy to communicate with, always responding quickly. Most of all -- they are true professionals and really know what they are doing! If you have any computer issues -- this is the place to go. I highly, highly recommend them read more