I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

He stated my screen was not affected by water damage when I had just spilled tea on it. And the…read morewarranty was only 3 months. I took it to Apple and it was water damage.

I thought I had killed my PC. Eric was able to restore all my programs. This is so much better…read morethan I had hoped for. Eric is smart, communicates clearly and is efficient. I have Purl Computers on speed dial.

Eric was so honest and trustworthy. He ran several overnight diagnostic tests on my 12+ year old…read morefailing computer that kept shutting down on me. He explained there were so many different issues with the CPU, the SSD and the fan and a couple other things and that he COULD certainly fix them all, and re-build things but it would cost about $700-$800. But he said honestly, you'd be better off using that money towards buying a new computer. This one will likely have other issues and it may be a waste of your money. So I asked him how much I owed him for the diagnostic and he said $0!!! SERIOUSLY?!?! So, he could have charged me $700-$800, BUT he chose integrity over income!! Eric, you have a customer for life. You're amazing. Thank you!!!

Yesterday Rodney literally saved my "hide" as I'm a small business. I can't be without my computer…read moreto work on even more so all the software and tools I use on it. Then I have a trip coming up where I need to bring my equipment to work off location. My hard drive died the night before and he contacted me pronto to help. He saw me the next day where we met to confirm my laptop was dead on arrival then I ran to get a new laptop where he took it and made come to full life. Full life meaning he saved my old hard drive, my software and set-up better processes for me to use. When I say software, we're talking Quickbooks, Adobe, and Office! Yes I was stressed. But knowing Rodney was on the job, I was sound. And I had my new laptop back and I was up and running that afternoon! This is an updated review as I worked with him back in 2016. He helped me figure out how to print and scan on my Brother printer using their Command Center (that Center is wonky to use). Then helped me with it again and my new HP as again couldn't get them to both scan. I gotta scan and print for my biz. He deserves the bestest review possible as he is the bestest when it comes to PC help. Incredibly responsive, courteous and down to earth. He's knowledgeable and will guide you on a sound path.

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

So my ancient computer, which crashed twice already in the past, decided to go for gold and died on…read moreme. The darn thing won't boot no matter what I do, and I thought that this is it. It's headed towards the graveyard. But since buying a new PC isn't an option for me, I would like to get a modern-day Lazarus miracle and raise this one from the dead. I called up a few computer repair shops and the only thing that hurt more than the thought of losing years of data is the estimate they gave me. So expensive, and they haven't even seen my computer yet! I found Anami Computer Repair in the Yellow Pages. It caught my eye since it offered free housecalls, lowest rates and I won't get charged if Jack can't fix it. True to his claims, he came to my house to pick it up and called a few times to update me on his progress. After a few days, he dropped it off again in beautiful, working condition! He plugged everything himself and made sure it's all set before he goes. All my documents were saved. He even gave me a few PC optimizer apps to help my system run smoothly. I have some programs myself, but his was better! Everything was explained well. And the price for the whole shebang is completely affordable and reasonable. Other shops would have increased the price from their initial quote, but not Jack Marling. Why hasn't this place been reviewed yet? Incredible service, professional guy. He works on his own so there are no overhead charges. Good to know I don't have to go very far to an overpriced computer shop to get some quality work done.

Anami Home Computer Repair is the real deal. I accidentally stepped on my laptop and needed a quick…read morediagnostic without spending a ton of money. Jack was quick to respond, doesn't charge unless he can help and had my computer fixed in a day. He was able to identify the problem and repair my laptop for a fantastic price. You will not be disappointed.

Mike just helped us with a networking issues that was due to a power outage…read more He is the best!

Mike and the Dataflow team help me out big time when I was in a jam. My server went down at my…read morebusiness and these guys got me up and running again quick. Mike, the owner, spend his personal time on the weekend to get us back online. I can't say enough about these guys. Thank you!

I recently started a consulting firm and, for the first time in my career, I am relying on my…read morepersonal computer. Unfortunately, my computer began to slow down and became very unresponsive, which made me extremely anxious since I don't have an IT team to turn to. I found Acamar Computer Services on Yelp and decided to contact Evan based on his excellent reviews. Everything I read was accurate! After explaining the urgency of my situation, Evan was able to see me that afternoon. During the consultation, I mentioned that I was prepared to hear that I needed to buy a new computer, considering I had purchased mine in 2021. However, after just a few minutes, Evan informed me that my hardware was in good condition. He only needed to address the "software bloat" to get my computer back in order. He also assured me that once this was done, I would likely have another two years before needing to worry about replacing my computer. We spoke on a Friday, and he kindly asked if I needed my computer back over the weekend or if I was okay leaving it for him to start working on it the following Monday afternoon. I chose to wait until Monday so I could finish a few more tasks. I dropped off my computer on Monday evening and picked it up the next day. Evan took the time to explain in detail everything he had done and how each change improved my computer. Evan is extremely talented, efficient, and a pleasure to work with. His pricing is very competitive and well worth every dollar spent. His primary focus is on delivering exceptional customer service, which is exactly what Acamar provides. I informed Evan that he is now part of "The Chrysalys Team" and will be my go-to IT professional for all my computer needs moving forward. I cannot recommend Acamar highly enough. Evan is a lifesaver!

Charged me for a repaste and cleaning of my ASUS G14 laptop. The laptop came back to me still…read moreoverheating. I took it to a more savvy tech buddy of mine who upon opening it up discovered that the CPU and GPU still had the original liquid metal thermal paste. Two conclusions here, improper work, or dishonest work. In both cases very bad for the consumer.

Oscar did an excellent job fixing my moms computer issues. He is friendly and professional. I…read morethink the 5 star review says it all.

Saw their special rate promotion sign on Kitty Hawk Rd in Livermore and glad I gave them a try…read more They sold/installed a new hard drive on my Compaq laptop and did a complete bu/restore on the new hard drive. Service was friendly, quick and completely satisfied. They also stayed within the quoted repair price.

Just browsing for electronic repair service on yelp and tried many until I stumbled into Binh's…read moresite. He was quick to respond and very accommodating. I needed a small ribbon cable repaired since it was a discontinued item and no used replacements that I could find for days on the web or ebay. Sent Binh a picture and he willingly offered to try and repair. He was the only one who even entertained my request. He repaired it as best as he can and the appliance this cable is used is now working! He is now my go- to -guy for electronics repair. Thanks again Binh Ed F

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.

BWCIS provides all of our, a medium-sized commercial construction contractor's, IT needs and does…read moreit extremely well. We used four different IT firms over the past three years, all of whom jimmy-rigged our server and off-site systems in different ways. Randall redid the mess and streamlined it to make it function that much better. He helps us identify needs for future purchases and even helps us locate sellers of what we need. They're always responsive, informative and helpful: once established, they can solve most problems remotely.

Blue Computer Services and Randall Nerison is the ONLY person I trusted to clean my computer and…read moreprotect my future after deep identity theft. And TRUST is everything!

They gave my laptop a new life. I was very impressed…read more A new battery, thermal paste replaced on my CPU. It's great.

5 Stars - Absolutely Amazing Service! Above and Beyond!…read more I cannot say enough great things about Jane and her team! From start to finish, the service was absolutely exceptional. My computer had completely stopped working, and I was devastated thinking I had lost all my important files and information. Not only was Jane able to recover my data, but she also managed to get my computer up and running again! What impressed me the most was her honesty, professionalism, and genuine care for her customers. She never once tried to upsell me or convince me to spend money unnecessarily. Instead, she took the time to explain my options, understood my financial limitations, and helped me determine whether repairing my computer was truly worth the investment or if purchasing a new one would make more sense. Come to find out, my computer had corrosion that I wasn't even aware of, which was causing an electrical short. Jane and her team were able to identify the issue, repair the damage, and even fix the problem with my power cord! Throughout the entire process, Jane was patient, understanding, transparent, and mindful of how important recovering my information was to me. She worked diligently to get everything done as quickly as possible without compromising the quality of her work. It's rare to find a business that genuinely puts its customers' needs ahead of making a sale, but Jane and her team did exactly that! I went in thinking I had lost everything and would need a new computer, and I walked away with my data recovered and my computer FIXED! I am beyond grateful for their incredible work, honesty, and outstanding customer service. They have definitely earned my trust and loyalty. I will absolutely be returning for any future computer needs and recommending them to everyone I know! Thank you, Jane and team, for going above and beyond! Truly a 10/10 experience!