I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

Great service, excellent technical knowledge, fast turn-around. Service could not have been better.read more

Took my laptop for upgrade software and new battery. 3rd time I have been there. Service very…read moregood and cost reasonable. Communicated with me on status. Speakers went out, they happened to have a pair in hand. Replaced no charged. Eric was great to work with. Definitely recommend.

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

Binh troubleshoot on the spot and we got our problem identified on the same visit! In the past with…read moreother computer places, we would have to drop off and wait a day or two before we can pickup. His diagnostic prices are very reasonable. It is a home based business, so be prepared to see some cats and cat food on the ground. It's not the most professional space, but if you can overlook these things, then this is a good place to get the computer fixed quickly!

So my ancient computer, which crashed twice already in the past, decided to go for gold and died on…read moreme. The darn thing won't boot no matter what I do, and I thought that this is it. It's headed towards the graveyard. But since buying a new PC isn't an option for me, I would like to get a modern-day Lazarus miracle and raise this one from the dead. I called up a few computer repair shops and the only thing that hurt more than the thought of losing years of data is the estimate they gave me. So expensive, and they haven't even seen my computer yet! I found Anami Computer Repair in the Yellow Pages. It caught my eye since it offered free housecalls, lowest rates and I won't get charged if Jack can't fix it. True to his claims, he came to my house to pick it up and called a few times to update me on his progress. After a few days, he dropped it off again in beautiful, working condition! He plugged everything himself and made sure it's all set before he goes. All my documents were saved. He even gave me a few PC optimizer apps to help my system run smoothly. I have some programs myself, but his was better! Everything was explained well. And the price for the whole shebang is completely affordable and reasonable. Other shops would have increased the price from their initial quote, but not Jack Marling. Why hasn't this place been reviewed yet? Incredible service, professional guy. He works on his own so there are no overhead charges. Good to know I don't have to go very far to an overpriced computer shop to get some quality work done.

Anami Home Computer Repair is the real deal. I accidentally stepped on my laptop and needed a quick…read morediagnostic without spending a ton of money. Jack was quick to respond, doesn't charge unless he can help and had my computer fixed in a day. He was able to identify the problem and repair my laptop for a fantastic price. You will not be disappointed.

Blue Computer Services and Randall Nerison is the ONLY person I trusted to clean my computer and…read moreprotect my future after deep identity theft. And TRUST is everything!

BWCIS provides all of our, a medium-sized commercial construction contractor's, IT needs and does…read moreit extremely well. We used four different IT firms over the past three years, all of whom jimmy-rigged our server and off-site systems in different ways. Randall redid the mess and streamlined it to make it function that much better. He helps us identify needs for future purchases and even helps us locate sellers of what we need. They're always responsive, informative and helpful: once established, they can solve most problems remotely.

Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

My daughter dropped her iPad and it cracked the screen really badly-- I almost didn't even want to…read moreattempt to fix it. It was literally shattered. I brought it here and they worked their magic-- also informing me that because it was shattered so badly that there's a possibility that the finger print would no longer work. They were able to fix the screen and the fingerprint still works! The only downfall was that it took a bit longer than they quoted us. But worth it to get it fixed!

My computer would not turn on. Daniel was quick to respond and send a quote. He was very…read moreknowledgeable and needed to take it to order parts and update the system. We got it back quickly and it is working a lot faster. Will call him again if we have any problems in the future.

Asked Daniel to upgrade my Ruckus access point and switch to EERO as i switched over to ATT Fiber…read more After sever troubleshooting sessions to determine why I was not getting the maximum upload and download speeds I could with the EERO ceiling Access Points, Dan had nailed the issue without charging me extra. He believes in getting the job done right as promised to his customers and stands by his quality work. Highly recommend him for all your home networking needs and upgrades!

Oscar did an excellent job fixing my moms computer issues. He is friendly and professional. I…read morethink the 5 star review says it all.

Saw their special rate promotion sign on Kitty Hawk Rd in Livermore and glad I gave them a try…read more They sold/installed a new hard drive on my Compaq laptop and did a complete bu/restore on the new hard drive. Service was friendly, quick and completely satisfied. They also stayed within the quoted repair price.