Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Aaron came on the same day and was very friendly and helpful. He knows his stuff, and was…read morereasonably priced. Don't hesitate to hire him. Thanks Aaron

This is my second time working with Rob for TV mounting and home theater installs. 3 years ago Rob…read moreinstalled a surround sound system and mounted our Frame TV with wires in the wall. We have been so pleased with our new surround sound. 3 years and it's still one of our favorite things we've done. When our Frame TV's backlight died (do not recommend), we were so happy with his work the first time around, we didn't bother calling anyone else. Rob and Alex are very friendly. They are extremely knowledgeable and do excellent work. It is always a good price as well. We also did a fireplace build-out so one of the speakers had to be removed for that. We had them move the speaker and mount our new (and much better) TV. Highly recommend working with these guys!

Rob and I first spoke about getting our surround system working properly again…read more Then we got talking about TVs. I'd been looking to replace my energy guzzling 2009 plasma. He told me he could get me anything I could get at Costco, Amazon, or Best Buy for the same price they sell it for, plus $170 for installation. So then we got down to brass tacks, discussiong which model would be best for my space. Rob is extremely knowledgable about TVs and we quickly setted on one. He was able to procure the TV for me the next day, before the next price increase, and installed it the following week. He also got the system in the other room sounding much better. Highly recommend Rob and Alex!

Big shoutout to Ismat at Bay Area Wall Mounts! He mounted my TV and soundbar in the garage, which…read morewasn't an easy task given the existing wiring and pipes in the wall. He navigated every obstacle with skill and professionalism. The end result looks great and I couldn't be happier. Will definitely call him again for future installs!

Ismat, was very fast, efficient and professional! I really love how he mounted all 3 TVs. We are…read morevery satisfied with his service and will recommend him to others as well as continued business

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

Great service and customer care. The team was very responsive and timely. Our installers went out…read moreof their way to get through a tough part in one of our walls to get the wiring through. So thankful they stuck with it and made the surround sound install happen for us as we wanted it. Really good team and would definitely recommend them.

We are so happy we found this company! Dealing with Clayton from start to finish deserves a 5 star…read moreand we've already recommended him to a family member. Communication- clear and responds timely Pricing- very reasonable Quality of work- good and fast. We can tell he definitely knows what he is doing. He installed two TV's for us in about 45 mins. Thanks Clayton!! Here's a picture of the 75" he installed above the mantle.

Amazing work with clean high quality results. I would absolutely hire again for future installs…read more Communication was straight forward and prompt. He was also flexible to take on a same day install. Not a single complaints here.

I hired First Reflection Audio Video to install a new audio/video system in my family room. They…read moreran cables under my sub-floor to a new location in the room, mounted a 77" TV and Sonos soundbar to the wall, and set up an in-house audio system powered by a Sonos Amp. Everything was hard-wired to my existing network. Ron is a pleasure to work with. He is extremely knowledgable and detail-oriented, and this shows in the final result which I am very happy with. The TV and soundbar are mounted beautifully and the system works as it should. He even contacted me after the installation to make sure everything was working fine, which is a nice touch. Ron is quick to respond with any questions or concerns and is up-front regarding the cost of his work, which I believe is very reasonable. I highly recommend First Reflection Audio Video!

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

Valley Home Theatre and Automation installed an automation, security system, and a home theatre in…read morea house we purchased. Glenn helped to design everything and even sketched out a tiered riser with lights in the stairs for our contractor to build in the home theater. The installation was professional and the system is operating well. Definitely recomend!

Back in 2011, when I was living in Brentwood, I spent over five figures setting up Control4 whole…read morehouse automation with VHT: stereo, TV, indoor/outdoor speakers multi zones, lights, thermostat, front door, etc,, That's when the "two Glens" were running the show. Come 2020 one of the Glen's retired and the other cut back. Peter was now "the face" of VHT. He was cool...until he wasn't. One day I called him about doing an adjustment to the Control4 system. It was a minor job. Instead of a "let's set something up," he gave me pushback, saying his tech lives in the Central Valley and that's a long ways from Brentwood, implying my job is too small to do. I was surprised. Distance was never an issue...until then. Now that I've moved to San Rafael, I'm going with a local installer. I wish VHT well; they've branched out to San Francisco and Cupertino. But I just got the feeling they didn't want my business anymore.

Had some recent unusual problems with a new universal remote. The InVision Team continued to work…read morewith me despite my vocal frustrations and solved the problem. Great customer service.

My heartfelt thanks to Tim, Sean, and the awesome install team that made me look like a hero!…read moreThey designed an elegant home control system for one of my boss's trophy properties that not only disappeared into the background like I didn't expect, but (far) more importantly is simple and intuitive enough for him to use by himself! To be honest he doesn't have to 'use' anything anymore, the house just knows - if you have yet to experience what is available now, you may be stunned. Bottom line is InVision was ALWAYS prompt and courteous from the very first contact, they truly listened to our needs and concerns, and just made the entire experience a constant positive!

Worked with Saul and Sienna. What a great combo! Really…read moreknow their stuff. My husband was able to get exactly what he wanted.

We had a tough set up at our home that was over ten years old and in need of a real overhaul with…read moresome pretty complicated situations involved. Our first priority was a new TV and a new receiver and getting confirmation this team could do the work. Well, they can and not only can they do most anything you need, they do it with patience, lots of grace, a sense of humor, total dedication to perfection and without ripping you off. Once you start talking to the people who work here you will find that most of them have been there for over a decade and some of them have been there almost two decades and that's because they love what they do and it shows in every aspect of this process. We had an initial consultation which they credit back to you if you have the work done and then we made our choices with tons of guidance based on our budget and needs. The team came on the day of install and they were clean, professional, knowledgeable and just plain good guys. We had one little hiccup after they left and they immediately came back and fixed it. We started with Quincy in the store to pick out the TV and eventually started working with Alex for the entire set up and he sticks with you through everything until the very end, even follow ups. He's easy to get a hold of and responds directly. Lloyd came to do the once over for install and the guys who came to do the work were Desmond and Alan. I really can't recommend them enough and they made what we thought was going to be a difficult and hard experience something that we quite enjoyed and we are super happy with the end result. Here's hoping it lasts at least another ten years!