Top rated I came in at the same time has a few others and…read moreThe gentleman quickly and quickly served all of us. The gentleman that dealt with me quick and professional.

My daughter dropped her iPad and it cracked the screen really badly-- I almost didn't even want to…read moreattempt to fix it. It was literally shattered. I brought it here and they worked their magic-- also informing me that because it was shattered so badly that there's a possibility that the finger print would no longer work. They were able to fix the screen and the fingerprint still works! The only downfall was that it took a bit longer than they quoted us. But worth it to get it fixed!

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

My go to place for whatever computer problem I may run into. Quick and accurate repair service,…read moreand trustworthy. Highly recommended.

I have utilized Rodney's services for years now and I have always found him helpful in every way…read more He goes over and above as he takes the time to explain to me what exactly is happening so that I can troubleshoot myself and is always available when I need his services. Thank you Rodney!

Very rarely will you find someone that loves to help people more than anything else. You will find…read moresuch a person at Computer Janitor.

I was visiting family in San Ramon from when my laptop suddenly was having issues with holding a…read morebattery charge and giving me warnings to replace the battery. I hopped on Yelp and found Gabe of San Ramon Computer Repair. I believe in supporting small businesses. I let him know what was happening and explained that I was a small, lady run business and couldn't afford to be down days as that this was a working trip and I was flying home in 7 days. He completely understood my predicament and that time was of the essence. He asked for the make and model of my laptop and gave me a few options that would be the utmost convenient for me with minimal disruption to my work. The battery came in and unfortunately it wasn't a battery issue but that my laptop was well past it's prime and toast. Chase, an employee was incredibly helpful with answering all my questions on what type of laptop to purchase for my needs. He offered to remove any data needed off the laptop and also offered to dispose of my laptop. So yes, I didn't end up needing their services and yes, I am still leaving a 5 star review. They are truly a great company to work with.

Apple Car play allows certain functions of a compatible Apple phone to.be used via Siri voice…read moreoperation. Thank you Matt for taking my call at 6:29 p.m. I had questions about Apple Car Play. He was quite knowledgeable, and helped to explain Apple Car Play. I was fortunate to have him pick up the phone when most businesses close at 5.

On Sunday, June 22, 2025, my wife's 2018 HP Pavilion laptop decided it was time to die. At first,…read morewe thought it might need a new power cord and ordered one on Amazon. When we got the new power cord and it didn't work either, we quickly realized we needed help getting the files off the hard drive of the dead laptop. We hadn't had a chance to backup the files before it died. We put out a project request on Yelp and started looking for companies that could help us We found Fastball Computers and Scott Nelson. Scott responded to our phone call and project request and was able to see us the next day at his shop. We took our laptop and got to watch Scott take out the hard drive and connect it to his computer and then transfer our files to our external hard drive. Scott knows his stuff and explains things so you understand what he is doing. His price was incredibly reasonable for the work he did. We have new laptop for my wife and all her files and pictures and are able to move forward. If you need data recovery services or other computer services, don't hesitate to call Scott. It's nice to have a company near us when we need it.

I recently purchased a new desktop and needed to transfer data from my old computer. I chose…read moreFastball Computer and I couldn't be happier. Scott walked me through all the new programs and explained the nuances of the new software. I'd recommend Fastball computer for all your technology needs. Bill Dever

I am so happy I found Pleasanton Computer Repair! I have an Acer laptop, and it was not charging…read more The computer is only a year old, so of course I was disappointed. I went to another repair shop who mentioned they don't work on Acers and there are very few shops that do. They did tell me to check with Pleasanton Computer Repair though. Thank goodness I did! They were able to repair my computer for a lot less than I anticipated and finished the project quickly. My computer is working great, and Gabe even sent me a follow up email 2 weeks after he fixed my computer to check in and see if everything was working well. I highly recommend Pleasanton Computer Repair! They have great customer service, repaired my computer quickly, explained clearly what they were going to do, and provided a really great price.

Last November, my kid accidentally spilled water on his laptop. We wanted to know if it could be…read morefixed quickly because he takes many online classes. It is a high-end LG laptop. Pleasanton Computer Repair is close by, so we took the computer there after speaking with them briefly on the phone. They said they will let us know in a week's time whether the computer can be repaired or not, and there are fees for diagnosing the problem. Unfortunately, a week later, no one called back. We called after a week, and they said, "Sorry, it would take a little bit longer to know whether they can get those parts." Again, nothing happened until we called about 15 days later (in the meantime, I got a cheap laptop online for my son as a replacement). These days, the kids have to rely on technology for all their schoolwork. We continued to wait and call from our side. They apologized for the delay but never followed up proactively to determine the cause of the problem. Eventually, they found the source of all the trouble and said they would order the parts from LG. Meanwhile, we had a family emergency and left the country for 15 days. Came back and still there, we have no updates on whether parts were available or not. By this time, we had given up on the computer. Then we get a call from them saying that LG does not make the parts anymore. So, finally, this place informed us two months later that nothing could be done to save our laptop. Seriously guys? You charge upfront to diagnose the issues, and we paid -- at least you should feel the moral obligation to tell the truth at the end of the long wait. Then we called LG and felt like idiots for not doing that first--LG people were surprised and confirmed that they never stop making parts. Two days later, we shipped the laptop to LG, and it was returned in a week, fully restored. I look at all these reviews and think -- either nothing major was wrong with their computers, or I can't trust Yelp anymore!

I have taken two of my laptops to this place. One of my laptops is a gaming laptop. Both times…read morehave been excellent. Rezwan and Sophia are great. They are very knowledgeable and professional. Both laptops have been repaired. Their repairs were timely too.

Don't go here! My hinge was broken on my laptop. It took them over a week to get it back to me…read more They drilled 4 screws through the top of the laptop to hold it together. That could be done very quickly. I had to call everyday to push them. I was really getting pissed off! Glad I didn't need a more serious repair. Oh and it was $200! What a rip off scam!

I got very lucky finding Bon and his service. Firstly, I am female and he does house calls. He was…read morea complete professional and really made me feel at ease from the initial meeting. Thankfully, he knows how these computers and password issues work. He was able to identify the issue, come up with a plan and then execute. He was able to resolve two major problems I was having with my desktop, laptop and iPhone! His pricing was fair and he made the experience painless. Thank you Bon! Best of luck in the future. I'm sorry my dog was a pain. You handled that really well, too.

From the owner: East Bay IT Services provides mobile IT solutions for residential and small business clients,…read morespecializing in setting up home Wi-Fi networks, smart devices, home automation systems, and security cameras. We bring professional, on-site support directly to your location, ensuring everything runs smoothly and securely. Is your laptop running slow? Need help with your tech gadgets? We proudly serves San Ramon, Danville, Alamo, Walnut Creek, Concord, Pleasanton, Dublin, Livermore. Special rates are available for senior citizens. Free consultation.