Great experience! They fixed my phone screen quickly and did an excellent job. The service was fast, professional, and the quality of the repair was perfect. Definitely recommend! read more

Excellent customer service! Repairs were done in a timely manner, my phone was as if it had never been broken

This place really came in clutch for me! Water damage to my phone and they were able to fix it in under an hour. What's so annoying is that Apple claims to have waterproof phones, but a little splash at the pool causes my phone to shutdown completely? Anyways, the guy that fixed my phone for me took his time and really cared about my questions and longevity of the phone. I paid $280 which was $250 for labor/parts and $30ish for tax. Plenty of parking, went in on a Friday morning and they saw me immediately. $0 to diagnose the issue, and whatever the price is for fixing the problem. THANK YOU!! read more

best phone and computer repa store in Pleasanton highly rrecommed and for phone service repairs

Absolutely fantastic service! I brought my iPhone 13 in with a shattered screen and Amer had it repaired in under 30 minutes. The new screen looks and feels perfect--just like new. He was friendly and professional, and the price was very fair compared to other shops by giving me a discount. Highly recommend Computer and More. read more

I came into Computer and More for an iPhone screen replacement, and I deeply regret it. I was sold an aftermarket screen for $299 + tax, with the assurance that it was "exactly like the original." That was absolutely not true. Right after installation, my phone started lagging and glitching. I compared the new screen side-by-side with my husband's original iPhone screen, and the difference in color and display quality was immediately obvious -- the replacement was clearly inferior. I returned the next day asking for a refund, and the owner gave me a hard time, trying to charge me a 20% fee for his "work." I told him I'd go through my bank instead, which offers full protection. Only then did he agree to a full refund and returned my original screen. But when I got my screen back, I noticed a burn mark (see photo attached). He claimed it was just from a heat gun and would fade, but I took it to an authorized Apple service provider -- they told me the phone is now damaged beyond repair. So not only did Computer & More sell me a subpar product under false pretenses, but they also destroyed my phone in the process. This business is shady and dishonest. I would give 0 stars if I could. Avoid at all costs. ----update! I brought my phone to Apple for repair, and they informed me that the antenna was broken--something that was working perfectly before I visited this shop. The issues started after they uninstalled the aftermarket screen, the phone completely stopped working. To make matters worse, the staff member had previously straightened my bent frame so well that you couldn't even tell it was damaged. But when I went back, he bent it back again. That's incredibly shady. Before going to Apple, I even checked with another repair shop, and both places agreed that something was definitely done to my phone--likely because this shop was upset I asked for a full refund. read more

Computer and More - Mobile Phone Repair Near Me - Pleasanton, California

I bought 4 devices from this shop. But when I got home and checked, I found that one of the devices was MDM locked. MDM means the device was still tied to another person's or company's account. When I told him about it, at first he didn't agree, but eventually he admitted and agreed to deduct $200 from my next purchase. However, from January until now (October), during these 9 months, he hasn't sold me anything else, so I never got to use that $200 credit. Now, when I bought something from his brother today, I came back to claim that $200. But he said it was too long ago and refused to take responsibility. Basically, he wants to take away my $200. My advice: Stay away from this shop. Never do business or repairs with them. VERY CHEAP! read more

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Good service, good warranty and a good pace to fixing items. Friendly staff. I've used their services a couple of times now and referred my friends and family there. read more

The "more" in "Computer and More" apparently stands for incompetency. I have never written a review, but I need to warn others about this place. I came in on Monday, November 17 with a charging port issue on my MSI. This has happened twice before, so I know what this issue looks like. I decided to try Computer and More after they quoted me $50-$100 for this repair. When I got there, the guy spent 20 minutes asking me the same questions over and over again, googling, and calling someone. Then he told me that it would be $180. I said I'd go somewhere else, and he suddenly went down to $150. I agreed and left. They said it would be done by the weekend. Also, they didn't have me fill out any paperwork, which is very unprofessional. So, Monday comes with no call. I call them and they tell me that they had changed the charging port but it still wasn't charging, and now it wasn't even booting. My laptop was also booting when I came in, so they had definitely messed something up and didn't want to tell me. They said they'd call me back in a couple of days. But they never called me! I called instead. They said they'd call me back after a couple minutes, but ended up calling after a couple of hours just to say the same exact thing as before: that it wasn't charging or booting. I told them that I'd be in to pick it up by Friday. The next day, I get a call from them (the only time they have ever called me). Some guy asked to erase my hard drive. Why would you need to erase my hard drive for a CHARGING ISSUE? I said no. He said that they could put in their own placement hard drive instead, so I went in to pick up my hard drive. He made me wait a super long time before giving it to me. I asked what was wrong with it and he said that the AC wasn't taking any power, which is literally why I came in to begin with. They said they'd call me back. Well, they never called me back! So I called them on Thursday, reminding them that I'd be in the next day or over the weekend to pick up my laptop. Then I asked specifically if it was not booting. They said, "Yes, it is not booting." So they admitted that they had messed something up. I come in on December 7. He eventually finds my laptop (after I had to point out which one it was), and then spends fifteen minutes opening it up and getting their hard drive out (which they should have done way earlier). When he hands it to me, I ask him for my charger, and it takes him ten minutes to find it (after showing me four chargers to see if they were mine). After he hands everything to me, I tell him that my laptop is not booting, and that it was booting when I came in. He confirms that. I said, so, you broke my laptop. Then he smiles this guilty smile, makes me wait even more, and calls someone. This other guy comes in after a while and tells me that it IS booting. I tell him that his coworker has said several times that it is not booting (so either he is lying or they are incompetent and don't know what booting is). I tell him to show me that it's booting, and he just shows me the ports screen and lies, saying that it means it's booted. I tell him to put in an actual hard drive and prove that it boots. So, they spend a long time trying to put in a placement hard drive. After forever, they come back to tell me to go home and get my original hard drive because his wouldn't work in my laptop. I was on a call with my boyfriend who fixes laptops, and I heard him say that this guy is lying. So, I start yelling at them (and I have never yelled at anyone in my life). They make me wait three weeks for a two day issue, then an extra 40 minutes, just to break my laptop and not do anything? This guy is not listening to me, though, and even starts blaming ME for taking my hard drive to begin with. So I eventually just put my boyfriend on speaker. He tells them to boot into a USB (very basic knowledge), but this guy is yelling at him, saying that it won't work. Eventually, my boyfriend has to yell at him to let him talk, so the guy finally shuts up and does what my boyfriend says. He pulls out a USB that was RIGHT IN FRONT OF HIM THE WHOLE TIME, and does what my boyfriend says, and it works! All that arguing for nothing! So, it boots up to the most basic page, at least (which I'm very surprised about). We'll see if it boots up properly when I put my hard drive in, and if they messed up my charging ports pins or not. I just grabbed my stuff and left. It took a whole hour to be able to even leave. These guys are a incompetent and unqualified and do not deserve your time or money. Go here only if you want them to ruin everything. Surprised they are even in business since they are so disorganized and horrible. UPDATE: They broke my laptop and my hard drive. Made some idiotic excuses. Never trust these guys. read more

Amir is wonderful! My dad has early-onset Alzheimer's but he still loves using his computer, so I've had to come to Amir for help getting rid of the computer viruses. Amir is communicative, knowledgeable, fast, and produces high-quality results. My family and I will probably be returning for another computer fix soon, so we are so thankful to have someone we can trust and who does the job well. I also needed help with my own laptop. The battery of my MacBook Air suddenly stopped charging despite the charging icon showing. I use my laptop for everything, so I was worried I might have to buy a new one. Amir ordered a replacement battery on Sunday and my laptop was fixed on Monday. The battery replacement only took about 30ish minutes. My laptop's been working great ever since! read more

I brought my PC in for repairs, but after three days, I received no updates despite repeatedly calling with no answer. On the fourth day, I finally got a call saying the diagnosis was complete, and the PC was ready for pickup. I paid $50 for the diagnosis, and they claimed the issue was with the GPU. I purchased a 4060 for $589 on Amazon, replaced the old GPU, but the problem still persists. Save yourself time and money by choosing a different business that offers transparency and can accurately diagnose your device's issues. read more

I had a great experience here that I would like to share. I called them and they gave me a very reasonable quote to replace my phone's battery and screen so I asked when I can bring it in. They told me to bring it in that same day and within 30 minutes, they finished it. My phone looks brand new! This will be my go to spot for any phone repairs I need. read more

Amir and Mohammed were very helpful. Mohammed even would text me updates and respond to my questions via text throughout the process. They made it very easy to communicate with them. My laptop hinge broke, so I was unable to close my laptop for about a year. Finally brought it to them to get it fixed. When I got it back, the power adapter input was misaligned, and the screen wouldn't work. But, this was because I failed to include my power adapter when I dropped my laptop off for repair. So Mohammed was unable to test it out. So, I brought it back the day after, with the power adapter, and he was able to fix it in less than 24 hours. He even came in on Sunday, on his usual day off, to fix it. As far as pricing - it's not cheap, but not expensive. But the service was great, and they did fix my laptop! Thanks Mohammed and Amir! read more

Computer and More is an outstanding phone and computer repair store. The owner, Mohammed quickly addressed my iPhone issue. Mine was a simple problem in that I wanted the screen guard replaced as it was messy. There was a small crack so I wanted it shored up with a new screen protector. I'd never do this myself as I'm all thumbs. Mohammed did it in an expert manner plus he cleaned it. It looks and feels brand new! I won't hesitate to return with my phone, iPad, laptop, PC issues. Helpful hint: The store is in a strip mall at the corner of First and Ray St. Parking is plentiful! read more

Got a headphone jack stuck in my Macbook. Couldn't use the laptop's speakers or plug in speakers for years because Mac doesn't allow you to manually set your output, had to use airpods/bluetooth speaker. Worker replaced the headphone jack in less than 30 min. Worker even came with me to help some random guy who needed to push his car onto a tow dolly. Good service all around read more

There is a good reason for all these good reviews. Mohammed is super friendly and professional. Even the price was amazing compare to Apple and other store in town. Did a beautifully superb job fixing my destroyed IPhone 13 Pro Max. Went above and beyond in making my screen and phone functional again and was super quick too. Even added a screen protector on it. will definitely come again with no hesitation the next time I drop my phone/iPad or computer. For sure will recommend to our friends.... read more

Computer and More - Fixed my IPhone 13 pro max, Quick and professional service. - Mobile Phone Repair Near Me - Pleasanton, California

Brought my iphone in for a broken screen, Amer took care of it right away, gave me a better price then the other shops around and faster service too! Go here for your tech repairs, promise you won't regret it, Thanks Computers & More! read more

Laptop hard drive crashed on a Sunday afternoon. Lecky to find someone open. Quickly drove down to their storefront and was surprised to see them open for business. Amer and his team quickly confirmed my diagnosis, replaced the hard drive, got it back up and working as good as new, in less than 24 hours. Friendly, efficient, and eager to please. And the price was markedly less than I expected for an expedited turnaround. Great guys and have since gone back for more help, no regrets. read more

Nothing worse than finding out your ocean water damaged phone lost Everything! I was so upset! I didn't care about my contacts. I had lost about 4,000 pictures that never backed up on the cloud. I came here and worked with the owner Mohamed and his brother. They were the only ones in the area who would touch a water damaged phone. They revived everything on my old iPhone and transferred all to my new iPhone for me. I was thrilled! Mohamed is very knowledgeable and I feel the price I paid was fair. I will definitely refer others in need to this place. Hopefully I will not need repair on phones ever again read more

Great customer support. Went in on a Sunday morning for an iPhone that stopped working because it fall on the ground. Screen was green and not responsive. It was fixed within 20 minutes. First time being here and will return for any phone or computer issues. Fair prices, super quick turnaround and very friendly service. Highly recommend! read more

Excellent customer service. I went to get my phone screen fixed and then it was replaced and then there was a one-year warranty. My screen started giving me issues within a couple of months of replacing it and then I called them back and they were gracious enough to replace the screen and give me that warranty and I'm really really happy with the customer service and the price I don't think there are any ones in the mall that give you the same one year warranty . Thanks ! read more

Brought my computer here in December and still don't have it back! It's 4/4. They "fixed" it in January with a new battery (for $330) that died 30 minutes after we got it home. Brought it right back and haven't received a phone call since. I've come back to the store multiple times and every time the computer is torn apart and they will work on it and call me back when it's done. Nothing has been done! I go today when they open and no one is there, sign on door says open at 10. It's 10:17 and no one is here. Stay away from this business! Go to Screenworks instead! read more

He was able To diagnose and fix my computer same day . The price was reasonable and fair . read more

Brought my phone in and they fixed it within the hour. However, if you want a repair done by Apple with Apple parts, you need to probably go somewhere else. These guys do amazing work, but it will not be genuine products that you receive. read more

I have an Apple laptop that desperately needed a battery replacement. I use it for all work related tasks and to be without it for a day or more would be a major hassle. I contacted the owner and he helped me coordinate the battery replacement to limit downtime. We set up a day and time and he had it fixed and ready to go in 30 minutes max! Long story short - great guy, great business! read more

Mohammed saved my Mom's phone on Mother's Day. After being told by multiple businesses that there was nothing they could do, she was losing hope. But today, a friend recommended Mohammed's shop and sure enough he was there and he rebuilt the phone and my Mom is now happy to have her phone and data back, on Mother's Day. read more

I needed the screen on my MacBook Air repaired. Mohammed repaired my screen quickly and affordably. He communicated promptly. I would definitely return if I need anything else fixed. read more

Alex at Computer and More provides excellent, timely service at a truly unbeatable price -- trust me, I shopped around. The built-in webcam on my Macbook Air stopped working, so I took it to the Genius Bar for service. After diagnostics, the Apple tech quoted me almost $500 for a replacement LCD screen assembly, and about $200 for labor! So I noted the part number and started looking for a less expensive option. After finding multiple used screens online and calling a variety of local computer shops, Alex at Computer and More told me he had the part in stock and offered the best price for labor. I came in the next day, confirmed the cost for repair, and he replaced my screen within 40 minutes. My webcam and mic are working perfectly now, and I'll probably be back when it comes time to replace the battery. Thanks Alex! read more

Quick turnaround, honest service, fair pricing and great communication. I used them to fix my MacBook Pro boot issues

Mohammad was very helpful in fixing my iPhone screen was very fast on the spot even set me up with a screen protector I highly recommend his store computer and more for repairs on iPhones read more

My granddaughter's computer would not boot up and you fixed it!! So easy and it did not break the bank!! I would highly recommend.

imo I hate this place yo I had this thing fixed and it did but now I have different problems with it

They replaced a screen on my son's samsung phone a few days ago. After calling around to several places, this shop was able to get the parts the fastest, complete the repair the fastest, and the price was very fair. The technician kept me informed and called me promptly when the phone was completed. highly recommend. read more

These guys are awesome! Every time I go In there they are fast and affordable! I highly recommend them! I only trust them with my phones or laptop. read more

Another great experience with them today in quickly repairing my charging port on my phone, I left happy after only 10 minutes with wallet in tact. My co-worker is having the same issue (charger not fully seating in the port and losing connection randomly causing a lightning charger to slow charge or not charge at all) so of course I told him to come here. He should be swinging by tomorrow for his Galaxy S10. read more

Computer and More came to my aid when my laptop display suddenly went out. I had called a lot of places, that said there were having supply chain delays, and gave me some vague higher price quotes--but Alex kindly said they could do it the same day, and for less money. Sure enough, my computer screen was cured that day in under an hour! I will definitely use C&M again for help, and will send people needing computer help his way. He works on phones too. read more

Mohammed is the man!! I brought in an internally mutilated iPhone XS; Mohammed fixed all the issues extremely quickly, at a great price, and even took the time to explain everything he was doing and why. Hard worker and incredibly pleasant guy. I will never go anywhere else for phone repair. read more

call to check battery replacement for Macbook pro. Best price and able to get it repair in less than 2 hrs . Very professional

I went to get my gaming laptop ASUS Tuff Dash 15 fixed, there was a thermal cooling and fan problem. He fixed it all within one day and returned it, he even cleaned my laptop inside out and gave me great tips on laptop maintenance. If you want to fix anything tech related this is the shop read more

Stopped by yesterday right before closing time. Owner spent a good 1/2 hour with us and repaired our problem. Will definitely be returning for any computer or phone repairs. Great customer services and fair prices. read more