I had a iPad generation eight repaired here. I would say the pricing is OK for the timing it took because they did not have the glass on site. Overall, pretty satisfied kid is happy that her iPad is fixed . Will definitely come back if I need any repairs. read more

Mohammed is wonderful!!!! I called around to compare prices with multiple phone repair stores (including ubreakifix, etc) and he gave me the BEST price and he has my Samsung galaxy A16 phone screen in stock! The other companies has to order the screen and takes about 3-5 days! He's very nice and responsible! He did an excellent job! Any phone problems, I would definitely go to Mohammed and no need to check somewhere else. read more

Fixed my phone like new !din't charge for charging port fix! Honest and Amazing service! Highly recommend! read more

Quick ordering of parts and prompt service. They fixed my phone quickly and explained everything clearly. Highly recommend for anyone in the East Bay. read more

I had brought my phone in for a battery change and I was desperate because I hadn't backed up my phone in over two years so I brought it in and I spoke to someone named Alex on the phone who agreed they could do it for $85. When I got there it was one guy who wasn't Alex and he told me it'd be 30 minutes. When I came back he told me he was in the process of replacing the screen because supposedly that was the problem not the battery and that it'd be over double the price however I'm 100% certain that was not the issue because I had been told it was a battery problem straight from Apple. At this point I knew that he was attempting to take my expensive iPhone screen and replace it with a cheap screen which is exactly what happened. I then had Nonstop glitchy issues with the screen but I admit I was just relieved to have my phone back. A month later I fell asleep while my phone was charging and woke up with a slight crack (on the inside of the screen) and black marks on the bottom. I didn't worry about it until the phone was unusable and took it back. They told me it was now $175 to fix the screen but ended up charging me $160 but the very next day the screen had a very similar issue to the first one with the black marks and cracking along with white lines that ran vertical and horizontal and the phone was again unusable but I had work and wasn't able to go in for almost 3 days I got back to the kiosk and explained the situation and the original scammer was there and told me warranty was voided because he "could tell" I had dropped it which was not the case and if it were I would simply have agreed to pay full price. I called the number and again talked to Alex who told me point blank I had been overcharged and he'd call me back. To my surprise he called me back but only to tell me his scamming technician told him I dropped it which I didn't and I assured him I did not. He told me he could only give me a partial credit so I told him I'd think about it. I went to another legitimate phone repair store for a second opinion and they told me the issue was they bent the phones edges while prying the screen off then added an extremely cheap and thick screen which the new technician told me would result in the screen eventually breaking. He said very plainly it was not the result of a dropped phone and I even asked him if he'd be comfortable putting it into an email so I could show this company which he agreed to. I called back the company and simply asked for a refund only on the most recent purchase not the previous one and was told nope that he already talked to the owner and offered me a partial refund. I told them I would simply contact my credit card company and make sure I reported it as fraud/scam and I assured him (Alex) on the phone I'd write a review about my experience with the company which he replied "Bro I'm just a worker you think I care if this company gets a bad review?" And I assured him I'd make sure to add that to the review as well. He then got a little threatening asking where I work which I replied and hung up. Do not go to this kiosk. read more

I broke my phone screen on Valentine's Day and was pretty bummed bc as we all know it's a headache to get fixed. But I searched yelp & found a place with great reviews! I Had such a great & easy experience with Safi! i Called in and he texted me with proper instructions to find the kiosk. ( park at main entrance near Tommy Hilfiger & make a right at chipotle) The wait was less than 40 min and I got a bundle deal with a screen protector & new cellphone case! I am very pleased, he was very friendly & answered All of my questions. Thank you Safi & phone repair plus you made this an effortless experience! read more

Very affordable and time awareness. I got out within 25 mins and they used certified parts on my phone, no bs just honest work. Highly recommend this kiosk. read more

Have a Samsung 9 with a dying battery. Alex ordered the battery and we went in on a Saturday to have the phone case opened, new battery installed, and case re-sealed. Did a great job! read more

I needed my iphone 12 back glass to be replaced and got it done by them. Good: They repaired my phone in a couple of hours. Bad: The phone was repaired but the job did not look very neat. The back glass definitely looks cheap as compared to apple oem and has gaps at the edges. read more

These guys are just amazing! Got my phones fixed fast and was impressed by their quality work!! Only recommend phone repair plus !!! Update: screen is broken again, I'm disappointed. read more

Phone Repair Plus - Mobile Phone Repair Near Me - Livermore, California

DO NOT COME HERE. They replaced my screen but broke the charging port so my phone ended up worse than when I came in. I came back to see if they can fix it and the owner proceeded to yell at me on the call. And made excuses that it wasn't them. Avoid this business at all costs there are many other repair shops that are better than this one Update: I went to another repair shop and they found a screw used to hold the screen together loose inside the phone. It probably shorted out my charging port. And I was lucky It didn't damage more. Just don't bring your phone here read more

Phone Repair Plus did an amazing job fixing my iphone. They had the parts in stock, were quick, and gave me a discount! Keep in mind, they were also the cheapest repair shop in my area. Will definitely use them again in the future! Thank you, Jose for all of your help! - Ronald Gallardo read more

My daughter dropped her IPhone X and cracked the screen. I received a quote from 3 different repair shops and selected this shop. His price is reasonable. Replaced the screen in 20 minutes while we shop at the Outlet. The phone worked perfectly and as good as new. I recommend him and will be using his service in the future. read more

DUDE SERIOUSLY IM so happy I went here instead of the other side! Adrien - best customer service! Really helped me understand the process and took his time with my cherished cracked screen! My phone looks great!! Thank you! read more

I went to the outlets and dropped my phone while I was shopping. I broke my iPhone XR back glass and back camera was also damaged due to the bad impact. Thankfully, I came across phone Repair Plus and they helped me immediately!! Not only did they fix the back glass, the tech repaired my camera too! He brought my phone back to life! I'm going to bring all of my repairs to these guys! read more

Very fast service and kind technican! When we called they picked up immediately and there was no wait time for getting service done. Will definetely come back if needed. read more

Super fast screen replacement and it works great! They give a lifetime warranty on any defects for free.

Went to get an antenna fixed. Told the people there a diagnostic had already been done and what was wrong. The tech proceeded to open the phone and broke the phone screen. Then on top of all that, they don't even have the parts to fix the phone in the first place. We aren't even from the area and have a busted phone until the parts can come in. Tell me the point of opening a phone knowing damn well you don't even have the parts available and won't have them available because they need to be ordered? Why? Why would you even attempt something like that? Then blame us for saying we wanted the phone open? Why would we say that when we told you already what the problem was?! Yes, they are willing to pay for the screen to get fixed but, did I mention, they don't have the parts for an iPhone 13? Then! They have the audacity to tell us to get Apple care and tell them the phone fell and then Apple would fix the phone...shady! read more

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My wife cracked her iPhone 8+ screen. The service tech was very nice and completed the screen replacement efficiently. We are happy to have my wife's iPhone 8+ fixed; however, after taking the phone home, we noticed that the response time for the pressing keys on the keyboard is way slower. They do offer a lifetime warranty but we are worried that if we bring the phone back the response issue will get worse or another issue will pop up. That happened to us in the past with a cracked iPad mini with a different screen repair place. Every time we brought the iPad in, more issues came up. If the response time was the same as it was before, I would have given 5 stars hands down. read more

Awesome and quick service! I had my iPhone 6 screen replaced within 15 minutes. Definitely the lowest price compared to other places. Also comes with a one warranty. Highly recommended! read more

Trust me when I say that you should avoid any other repair shop in the outlets. One place told me I needed a new charging port and that it would cost me $65. I came to this kiosk to get a price comparison and she cleaned my existing port for free in under 30 seconds. That is honesty read more

I just had my iPhone 8 Plus screen repaired here and it's just like brand new. It took 20 minutes to complete and I couldn't be happier.

I shattered my iPhone 6 screen and they repaired it within 30 minutes. Also comes with a warranty that will replace any further cracks. Tip: They give you a discount if you pay in cash. :) It's located by Chipotle. Thanks guys! Definitely recommend! read more

Phone Repair Plus - Sad :( - Mobile Phone Repair Near Me - Livermore, California

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I cannot recommend this place enough to people. They saved me so much stress and money, came in here for a quick screen fix and ended up paying a pretty reasonable price, was finished in 10-15 minutes (granted, I came during a time of day that tends to be less crowded) I've come here once before and had to wait a little longer but it wasn't a problem cuz at the time I worked in the outlets and I just picked it up after work. Very convenient, terrific service. This business deserves the good rep it gets. I'm just very thankful I was able to fix my phone and then get back to work without having to worry so much. I was going to schedule an appt at the genius bar to fix my phone and saw the next available appointment was five days from now!!! Lmao yeah right! Came here instead and will def come again if needed! read more

Quick and friendly service! Badly cracked screen with no hope for cheap repair, but they fixed it!! Highly recommend for anyone looking for a quick fix in the area read more

This business has saved me so much trouble. I broke the screen on my work phone and needed it to help assist my clients . They were able to repair it in a couple of hours with no problems . Thank you guys !! read more

Great service! Mohammed was very kind! Noori was also awesome! He repaired our phones.

Great service . I just repaired my phone. Wait 20 minutes than I can get my phone done. Very convenient!

Excellent service, knowledgeable, and reasonable price! Had my Iphone screen replaced at Phone Repair Plus. The young man replaced the screen in a few minutes read more

Excellent customer service!!!! :). This place is located close to Starbucks. The staff is very helpful and friendly. They have lots of phone cases to choose from. The adjacent kiosk has really beautiful Turkish lamps and decor...nice to check out while getting phone repaired! Highly recommend!!! read more

Awesome service! My phone battery suddenly died on me and I had to get it fixed ASAP. Jose was able to replace the battery quickly at an affordable price. I will definitely be returning! Thanks Jose! read more

Jose fixes my iphone while I was in line at nike. It took less than 5 mins and he was helpful. So was the owner. Thank you for an efficient service. Faster than Starbucks. :) read more

Excellent shop and very easy to find. These guys makes fast repair. Highly recommended!

Good price, fast, great service. Would recommend! Jose is professional and kind. Convenient, can shop at the same time.

I dropped my phone earlier and a friend of mine told me to come to phone repair plus. They fixed my phone in less than thirty minutes. A1 service. read more

Came in to replace iphone 6s plus screen. Adrian was very helpful and gave me a very competitive price on it. Not only that, but also he offered a tempered glass and a candy. Recommend him for everyone! read more

I came in to replace iPhone SE broken screen and put on a tempered glass in addition. The guy was very competent and did the great job. The phone is now as good as new. Good price. I highly recommend Phone Repair Plus (kiosk in front of New Balance). read more

Phone repair plus was a tremendous help during my visit. They have the best technicians who are really professional and helpful when helping their customers. I've gone to them many times and each time it's been a pleasure. I had recommended them to family and friends and they all were very pleased with their service. read more

Service was great. Sam is friendly and attentive. Would def come back. Nice selection of cases and screen protectors too. Easy to find. Outside new balance. read more

I'm glad that a good friend of mine referred me to come here and get my iPhone 7 screen replaced. These guys did an amazing job and were very kind as well. Lowest price in town, definitely recommend phone repair plus! read more