Always speedy, friendly and honest!! I have been coming here for 3 years, never had a bad experience!

i called to see if they carried replacement screen for my iphone, they got it all done in 30-40 minute. The guy answered all my questions and helped explain why the old screen failed. Will be coming back and recommending this location read more

My cat keeps throwing my electronics on the ground I think in a jealous rage. This phone repair shop keeps fixing. My cat has lots problems. He likes to bite humans and throw their prized electronics on the ground. The more expensive the more he enjoys the destruction of that particular consumer good. I think he is jealous of this outdoor homeless cat family - The Meows - that I am slowly coming to love. My Apple Laptop and numerous phones all ruined. Filled with precious photos and videos all not backed up. My favorite Pig Pig video, my special friend dancing with Dr Dana in her living room cheek to cheek - not those cheeks - hot and steamy - bumping and grinding - all the best memories a person could have locked up in a phone with its guts spilling out. I love my little guy. I learned not to compare my new feline companion to Ms. Pig. She was perfect. No problems - just a companion that sat there and snoozed away and one had the feeling all was well in the world with her there. I tried to replace her with Rinks and Sweets - but that was a no go. Rinks - Ms Independent and Sweets - well, that was like no company at all. Enter Mr Moose - I invited pure chaos into my home. I'm so glad I have this business so near to my home. I don't think they can fix my cats biting or jealousy problems but they do know electronics. Watch out Mr Moose. Mr and Mrs Meow and all their Mini Meows might just take your place one day.... read more

I had slight water damage to my iPad Pro. I went to another shop first that wouldn't even try to work on my iPad because the screen was so large (12.9 in). I went to Phone Repair Pro and they were willing to look at it and even attempt to repair it. They let me know that it was a 50:50 chance that the iPad could be repaired but would give me a complete refund if it didn't work. I figured it was worth the chance and a few days later (they had to order the parts and it was the weekend) I have it back working. I really appreciated their honesty and their willingness to refund me if they couldn't get it to work. I highly recommend them and will return if I need anything else repaired. read more

Khalid was very professional, honest, and helpful. I was originally told that I'd need a more expensive repair for my Apple Watch than I had expected. He said he'd try other alternatives so that I may avoid more costs. Thankfully, he managed to fix my watch within 20 minutes and charged me for only the cost of $40 for labor. I was very appreciative, and would definitely return for any other mobile phone/smart watch repairs! Thank you, Khalid! read more

My friend had left her phone sitting on the hood of her car as she drove off she heard it slide off the hood, and of course the screen was shattered! Luckily, the phone still worked so while she was at work, I decided to find a place that could fix it. Luckily, I found Phone Repair Pros. These guys are so nice. They fixed my friend's phone same day for half the price of other people and even stayed late to finish it! I highly recommend this shop! read more

Super nice people work here! I come in to drop off my SpeedX packages and everyone is always very friendly and helpful They have me coming back! read more

It's the best spot to come to. He always fixes all of my phones nicest guy ever. Always helps me out with all of my phone needs.

It's been 2 years since I been here at Phone Repair Pros the first time I was here. Back then it was my iPhone 8 Plus battery replacement and to this day the battery still have 98% battery life. Just recently I purchased a refurbished iPhone 14 Promax and an Apple Watch Series 8. I wanted to replace both batteries with New Apple Authentic Battery. So once again I visit Phone Repair Pros. The only Hustle I had this time was the out of stock batteries I waited few weeks for the batteries. Also the repair took a bit longer 2.5 Hours. But overall I'm very satisfied with the service. When I got the refurbished Apple Watch Series 8 it's a bit laggy and the screen size is a bit out of place. But then after the battery replacement with Phone Repair Pros it's Surprisingly better than I first had it. So it's is true that when you bring it to Phone Repair Pros you will get it back better than new. It's not a sales pitch I am a witness to this I vouch for it It's really true you will get it back better than new. read more

Phone Repair Pros - Receipt - Electronics Repair Near Me - Castro Valley, California

This place is so shady! Do not come here! My phone would not turn on so I brought it here and he claimed he fixed it in less than a day. I went and it was on, but I got to my car and it turned off. This was after I paid and he put in a 5 star Google review for himself telling me that he would get a bonus from his boss. I'm pretty sure he is the boss! Anyway, he took the phone for more time and said he had to order parts but ended up screwing it up worse and disconnecting it from the network. I took it to Metro and they said they see that often with inexperienced techs and that it was a permanent problem that could not be reversed. He would not give me all of my money back, saying he spent too much time on it. He also took out the battery so I cannot recover some of my data I needed in order to give me some money back. read more

Excellent and fast service. I cracked my phone screen protector this morning. Found this shop close to where I wanted to go. Dropped it off one minute and boom, it was fixed like new! Price was very reasonable and chatted with the guy for recommendations on new phones! Offer other repair services! Highly recommended! read more

Isaias was hella responsive and courteous. He was able to message me with rates and stock of what he needed to replace. I message and asked how long it would take to replace an apple watch battery, he was pretty quick and it works like new. I will come here again for all my needs. read more

Saved me $50 I was to spend on replacing speakers by doing an excellent cleaning job, for free!

Hours not as advertised. Says open at 10am and waited a long time just to end up having to leave. Hope someone can learn to make it on time for business. read more

Two workers that work here are nice and helpful Nice store and the service is great. I would come here again!

Took my Iphone in for a screen issue. Phone Repair Pros knew exactly what the issue was and explained clearly to me why I was having a problem. Was repaired on the spot. Highly recommend. read more

Helpful and honest service for the best price you can find in the Bay Area. I worked with Tony who was so kind and patient with helping me. I came in with a iPhone 12 that wouldn't turn on after dropping, he opened and diagnosed my phone then noticed water damage which he was absolutely right about (phone dropped in water just a few days ago). He was upfront that the cost to fix it was not worth it, gave an estimate, and I agreed. Luckily he had a new iPhone 12 for sale I was able to purchase and he helped me transfer my line and data to my new phone for free. A new phone12 with protector + phone case + help data transferring, all for $150..... you cant beat it. Plus he gave me tips on keeping my battery in good shape and offers great phone service options too (AT&T , etc) this is a one stop shop for all you electronic needs! I will definitely be back for future services. Highly recommend this spot! read more

Today I took my Moto g Power 2024 phone to PRP as my charging port was giving me troubles lately. Isaias took my phone, examined the charging port and returned it to me shortly saying that he just cleaned it and all was okay. It was super kind of him that he did not charge any money for his services. From now on he has gained a new repeat customer and I will highly recommend his services to everybody. Thanks very much. read more

Did an excellent job repairing my husband's iPhone we had it back in a couple of hours I highly recommend great price

Phone Repair Pros replaced the lightning port on my iPhone a couple of months ago. The repair was super fast and pricing was very fair. This week the port started acting up again. I took it back in totally expecting to have to pay for another replacement; but after a quick cleaning it's back to working perfect again. They wouldn't even take payment for the fix. This kind of honesty and customer service is to be commended. Thank you! read more

Very great place to come.! Wonderful customer service. They cleaned our phone charger port.! Appreciate you guys.!

Isaias was amazing in every aspect, from friendly Customer Service to being well versed with products. I definitely would recommend this business to all my friends and family! Thank you Isaias! read more

Fast and reasonably priced. Hoping I don't need phone repairs again, but if I do, I'll head straight here.

I recently broke the entire back part of my cell phone and found Phone Repair Pro's in Castro Valley. My phone was fixed very quickly and they even gave me a free screen protector! I highly recommend Phone Repair Pro's in Castro Valley for any Iphone repair needs. read more

Phone Repair Pros - Isaias fixed my phone so quickly! - Electronics Repair Near Me - Castro Valley, California

If I could give Isaias a MILLION-star review, I would do so. We had heard from others who used Phone Repair Pros and were left VERY pleased with their services. Isaias is great! I had an old, broken cell phone that wouldn't power up, and I wanted to get the contacts, pictures and other stuff from the phone because the iCloud backup didn't work. The phone itself had been migrated to a new phone. My friend with me said Isaias put a new battery into her iPhone 8. He also cleaned the battery port. I can't say enough good things about this shop! Another customer in the shop needed their iPhone screen fixed and had it done the same day. read more

Great service and fixed the phone. Highly recommend this place. Good pricing as well.

Highly recommand. My iPhone screen is dim at all time. I got the screen and proximity sensor replaced on the iPhone. He looked at the phone and know right away there was water damage and the sensors are done. He KNOWs the face ID is not working either! proximity replacement would solve the problem. However, he found the screen will be at risk of water damage if not replaced and showed me where. Very experienced guy. read more

Very helpful and gave me a discount on my services of replacing the back of the phone and the battery. Would highly recommend if you need your phone repaired read more

My phone wasn't charging. Got quotes from multiple businesses for $280 to $300. This business said $80 for a new charging port but bring in the phone because the port might just need to be cleaned out. I brought the phone in and sure enough that is all it was. Cost $20. Really friendly and honest tech. read more

Fast and professional, these guys did a good job and fixed some other issues the last screen repair place I went to caused! 10/10 would recommend to anyone looking to get their screen fixed! read more

My iPhone 13 Pro screen was dying and Apple support was unavailable. I reached out to several shops and phone repair pros was the only one that actually gave me a call. Isaiah(I think that's what his name was) was quick, responsive and informative. Walked me through each step of the troubleshooting process and kept me updated. Although the total cost was more than I was prepared for, that's more of apples fault not the shop, my screen was fixed and my phone was restored. So far so good, if anything changes I'll updated this review. read more

Great fast honest service. Responsive Called and ask for a quote, dropped phone off and was ready the next day after finding out the charging port on the phone was broken. read more

Pixel 4a 5g screen repaired to spec in one day. This is a great place to get quality service and value! If you have a need for repairs, start here. read more

Terrible service attitude, this is just a place to scam money, they charged me $120, my battery still doesn't work, since I live far away, he doesn't want Zelle to refund me, if I go back, the refund is not enough for travel and wasting my day read more

Phone Repair Pros - Electronics Repair Near Me - Castro Valley, California

They don't repair MP3 players, but they do all things cell phone, and are genuinely nice people.

My phone case (Otter) Defender had started coming apart they the all eventually do. Once this happens you had better replace it or your screen will crack! At least that's what happens to me. I yelped IPhone screen replacement and up popped Phone Repair Pros! I called and talked to Ali. He told me he could do it in 1-1 1/2 hours. I brought it in and his technician, a guy in a room in the back with special light, magnifying glasses, and he looked at my phone. The was a bit of damage on the side he was examining then shock his head yes. Ali brought my phone back out, said it could be done, so I left it. Exactly 1-1/12 later I was picking up my phone, good as new! I could have gone with a warranty replacement but that is a hassle. This place is not! Thank you Ali and thank you to that guy I didn't meet! Great job! read more

Best phone repair shop in the area. I had a battery replaced in an iPhone and he did great work and the price was great. If you need phone repair, call him... he's very easy to talk to. read more

they are very efficient and reasonably priced on thier repairs been using them for about two years. They have repaired about 10 phones for me and my family. read more

Super great and friendly service. Great prices and fast turnaround around time. This is a small business and is one of my local favorites. Love this place. read more

Truly couldn't have been better. They replaced my Samsung S10e battery, and it was ready in about an hour by the time I walked back from an appointment nearby. This will be my "go-to" cell repair store from now on. read more