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    Extra Space Storage

    3.3 (18 reviews)
    Closed 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Self storage

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    1 year ago

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    3 months ago

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    Emily S.

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    1 year ago

    Elizabeth always with great costumer service thank you! The place is always clean and I never have an issue come in and out!

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    7 years ago

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    Emily S.

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    3 years ago

    Needed access to a storage unit quickly and Jorge was just so friendly and helpful with the entire process.

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    6 years ago

    Elizabeth is a freaking angel, she was so helpful and easy to work with! Also this facility is sparkling clean. Overall great experience!!

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    Emily S.

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    4 years ago

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    Emily S.

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    5 years ago

    Always helpful and since the beginning always there for any situation jorge was helpful and Elizabeth was help just as helpful

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    Emily S.

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    8 years ago

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    6 years ago

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    6 years ago

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    Emily S.

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    9 years ago

    Always concerned with the customer needs. Clean/accomodating/affordable. Reccommend to anyone needing a good safe place for storage.

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    10 years ago

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    10 years ago

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    Review Highlights - Extra Space Storage

    Elizabeth is a freaking angel, she was so helpful and easy to work with!

    Mentioned in 5 reviews

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    IN A VAN DOWN BY THE RIVER…read more You can find great rates at this vehicle rental service, just bring plenty of patience with you. For my 7/15/18 move, I knew I'd need a cargo van to transport all of my sh*t to my new place with Nichole C. I considered Enterprise, though their rental rates were cuh-razy expensive in comparison to U-Haul's $19.99/day. Saving money made sense to me. The biggest struggle I faced was the first one: how to enter their lot. This U-Haul is ONLY accessible via Harrison St, and the turn-in is right next to a traffic light off of Harlem Ave, so you could get hung up for quite a while. That's bad enough, but..... ......their property is a dead end. That means everyone who enters has to exit the same way. When you get a half dozen inbound civilian cars mixed up with half a dozen outbound giant moving trucks, you wind up with a congested vehicular nightmare. Yikes. Once inside, the employees tried to work through the long line of customers as quickly as possible. They didn't have time for pleasantries, though, as their attitudes were a bit gruff. I didn't mind, I got all my paperwork processed fast. Making a rez online was painless and even though I returned the van a couple hours later than anticipated, I didn't get charged for the extra time, so that was nice. Dropping off the keys was a cinch. * TL;DR * How can you go wrong with a $20 cargo van (plus mileage)? If you keep a cool head on moving day, you can benefit from a great deal at this U-Haul. Should you decide to rent here, be careful when coming in and leaving.

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    Safeguard Self Storage

    Safeguard Self Storage

    (7 reviews)

    IF you're looking for a storage place to store stuff. DO YOUR RESEARCH and know what you're going…read moreto get. I have been a customer at Safeguard Self Storage in Lyons, IL for around 7 years so I have seen it all. I've seen managers come and go. I've seen doors get hit and take a month to get repaired. I've seen doors just break and take months to get repaired. I've seen managers park their car in the drive in bay. I've also heard from an old manager that the employees at the locations have no control over temperatures in the facility as a company in Florida took it over. I've pretty much seen it all, but there is more to it. When covid, rents were frozen in residential places since working was hard for most people. At Safeguard they continued to increase rent throughout covid. My units alone saw 2 increases during it of at least 10%. This past year they renovated some areas of their building including the main office and changing out the fire extinguisher. When it came to installing the new fire extinguisher boxes there was no notification from them about cutting into customers units. In one go, I had two units cut into with boxes and paper on the other side of the metal. Sparks from the grinder could've started my stuff on fire. For a month after, I could not close one of my units properly. It took them multiple complaints to fix the issue. Shortly after this happened I got a letter of increase on two of my units. I spoke to the manager, at the time, about this and due to my units getting cut. Over the phone, she told me one of my units would see the increase and the other would not. This was back in June and we are now almost in October. Even after multiple inquiries about this they have not corrected the issue nor have they acknowledged this. One of the biggest issues I've had besides this was the temperatures. Their units are supposed to be climate controlled and is publicly stated on their website to be "Heated and air conditioned units." The temperatures this past summer have been the absolute worst they have ever been in 7 years. Even on days that it was 64 degrees out, in the morning, the units were 75 degrees with a humidity of 50%. This means that they have their units programmed to stay around 75 degree and it rarely goes below that, especially during the day. I have even spoke to the Regional Vice President about this. In one email (attached as photo), He claims that this has how it's always been throughout my stay at their facility, but in prior years the temperature next went above 70-72 degrees during the summer and in the winter never went below 58 (which in reality is super cold). In his email he also states "These spaces do not provide consistent internal temperature or humidity control." If they do not provide consistent temperatures then how come they are moreso consistently at 75 degrees with the off chance that it changes +/- 2 degrees? This is caused by the temperature being set at a certain temperature. With the temperatures being set to not really go below 75 degrees shows that they are not really climate controlled or even heated/cooled. I have even been told via a phone call with Kevin that their units are "heated/cooled" for the items being stored and not for the people coming into their facility whether it's a potentially new client or one thats been here for years. While also being told "Also, we have had no other customers that have complained about the temperature settings." How are customers supposed to know the exact temperature of the units since the company doesn't publicly display it on each floor? They won't unless they buy a device like I did. Being in there for 2 minutes would cause you to sweat instantly. They literally do not care about their customers or the items you have stored in your units. All they care about is increasing your rent and earning more money, even during the covid pandemic. Even their employees hate going up to units as they know how humid it is in there and they stay in the offices 99% of the time where it's actually air conditioned. They even agree that it's ridiculous how the temps are up there, but they aren't able to do anything about it. So they just sit there without saying anything and taking home checks.

    was a great experience & very smooth, Kelly at safeguard was super helpful & made the whole…read moresituation a smooth one, highly recommended if you need storage in the area

    New City Moving

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    I have a wonderful experience with dulls and Logan they handled my things with care they are very…read morehard working and I will request for them again if I had to they are good anybody that new help moving request for dulls and Logan they are good

    I was initially so impressed with All My Sons dba "New City Moving". They quoted me $190/hr for…read morelabor plus a $290 flat fee, and I paid a $100 deposit. The team confirmed all the details ahead of time, including my request to move over 10 pieces of artwork. They estimated a 5-hour move with three men, and on the day of the move, they arrived promptly at 8 AM, worked efficiently, and completed the move-out by 1 PM. The move-in process at my new home started at 1 PM and wrapped up around 3 PM. Throughout the day, the team was respectful, careful with my belongings, and truly seemed to go the extra mile. I was so appreciative of their hard work that when the team lead, Sergio, requested a cash tip, I went to the ATM and withdrew $500 -- $200 of which I gave directly to the crew as they finished up. Unfortunately, this is where my experience took a sharp turn. I placed the remaining $300 in my purse, consisting of one $100 bill and $200 in $20 bills. After noticing the sky open up around 2:30 PM with heavy rain, I felt even more sympathetic to their efforts and decided to give them an additional $100. When I went to retrieve the money, I was shocked to find my purse had been disturbed and only $100 (in 20's) remained. To make matters worse, when I returned to my old apartment to finish cleaning, I found a pile of belongings left behind. Despite paying for a full-service move, it seems the crew simply decided some of my things weren't worth taking. The lack of communication and care was beyond frustrating. And if all of that wasn't enough, after providing my email address multiple times, I still have not received an itemized receipt, invoice, or a clear breakdown of charges. The final bill came to $2,145 -- almost twice the original estimate -- leaving me furious. After deducting the $100 deposit, I owed $2,045. I understand that moving is tough and unexpected factors can arise, but the dramatic increase in cost combined with the apparent theft, lack of accountability, and poor service left a lasting impression. I cannot in good conscience recommend All My Sons dba "New City Moving." While the physical labor of the move was well done, the lack of integrity and professionalism by at least one member of the crew completely ruined the experience. If you decide to use this company, I strongly advise keeping your valuables secured, double-checking that all your belongings are loaded, documenting all interactions, and following up on the communication regarding your charges.

    Extra Space Storage - selfstorage - Updated May 2026

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