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U-Pack Moving

4.3 (11 reviews)
Open 7:00 am - 8:00 pm

Services - U-Pack Moving

Out-of-state moving

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6 months ago

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4 years ago

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5 years ago

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7 years ago

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7 years ago

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10 years ago

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11 years ago

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8 years ago

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11 years ago

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9 years ago

Several damaged pieces of furniture with this company denying responsibility. Horrible experience, would not recommend to anyone.

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10 years ago

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Review Highlights - U-Pack Moving

U-Pack had competitive prices and I was also given a healthcare and student discount for any members in my household.

Mentioned in 3 reviews

Read more highlights

Borz Movers - commercial moves, office movers near me, office moving companies near me, commercial moving companies near me

Borz Movers

(9 reviews)

Very professional, polite, and friendly. He was able to accommodate my request on short notice and…read morearrived fully prepared for the job. He worked carefully and thoughtfully throughout the task. He was also very friendly with kids and family. After finishing, he cleaned up everything and left no mess behind. Highly recommend!

I don't usually leave reviews, but this experience with Borz was bad enough that I felt obligated…read moreto. I scheduled a small studio move that should have taken two hours, which is their minimum. The day before my move, Jae sent a text and email alerting me that my move had been rescheduled. There was no call or conversation asking if this change was okay. This should have been the first red flag. The movers arrived on time and I initially thought this was a good sign because of the whole rescheduling situation they were trying to pull. I quickly realized they showed up completely unprepared. They did not bring any of the materials I paid extra for or the moving materials Borz included at no extra cost. They were not upfront about this and only admitted it after I confronted them. Because of this, packing was delayed and took much longer than necessary. After packing, my new apartment was less than ten minutes away and literally impossible to get lost. You drive out of my building and go straight down the same street. Despite this, the movers took an hour to arrive. I have photo proof that Mark sent me showing he was parked at an address that was not the designated location for over 30 minutes, which was clearly a stalling tactic. Despite having clear instructions from my building, the driver chose not to follow them and wasted another 30 minutes circling the building. He eventually parked and told me he had been to this address before. If that were true, there is no explanation for why it took an hour to travel a five-minute distance. From about 1:50pm to 2:45, Borz wasted an hour on travel time alone, adding an unnecessary hour to my move. Once unloading was nearly finished, they paused to discuss payment before completing the job. I had to repeatedly ask Mark to bring in my mattress. How are you calling operations when the job isn't finished? This felt like another attempt to stall and push the time more, especially after already running up the clock unnecessarily. Jae later tried to frame my paying a lower amount than the estimate as a big "discount" and implied I should be grateful. Not charging me for materials that were never provided is not a discount. I should have actually received a discount for the movers arriving unprepared with the expected materials and for taking an hour to drive between two locations that does not even take an hour to walk between. The issues here was the lack of honesty, poor communication, and disorganization that caused the move to take much longer than it should have. When I asked to speak with a manager, Jae refused and hung up on me but not before arguing with me about my experience that she was not present for. Overall, this company shows a lack of accountability and professionalism. I will not be using Borz again and would not recommend them to anyone even if they were they only moving company on earth.

U-Pack Moving - movers - Updated May 2026

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