This is my fourth move with Breda. I've had great experiences with them, but never wrote a review. They've outperformed my expectations on each move. This last move was "out of state" and an extremely positive experience for me, though unless I move back to Illinois, I may never have the opportunity, and honor, to use them again - though I would definitely utilize Wheaton Van Lines.
After reaching out to Breda and setting a date for an estimate, Steve, the Breda estimator, conducted a thorough audit of my belongings. He arrived on-time and was instructive, kind, and personable - you couldn't ask for a better experience. Later, I spoke directly with Joe Breda, who worked with me on the packing, pick-up, shipping, and delivery/off loading details. He is a man of his word and, as a lifelong cynic, I found his candor and helpfulness refreshing Breda's move price was very reasonable and in-line with their competitors. They weren't the lowest bid I received, but ultimately, you get what you pay for, right? All items at my condo was expertly packed-up and loaded onto the Wheaton Van Lines (Breda is the local representative) truck, including my 2016 Tesla Model S, and delivered on time and undamaged. Their Driver Zack (and his son Ethan) kept in constant contact with me and supervised the off-loading of my household items, furniture, and the vehicle. Loading and unloading a 4000+ pound electric vehicle from a moving truck requires a flatbed towing truck on both ends. Zack arranged for them, and seamlessly, executed the activities. Impressive!!
Though there were minor issues with a Keurig Coffee Machine and a ceramic eagle statue during the packing and loading, (both fully covered by the insurance, Steve the Estimator encouraged me to get), ALL my items arrived undamaged, securely packaged and wrapped, and gently unloaded. Zack and crew assembled my baby grand piano and placed it where I wanted, setup my electric-powered beds, dining room tables, and the glass tables and office desk. No scratches and everything works perfectly.
Of as much importance to myself, the "movee", as the actual packing, pickup, transport, and delivery of my belongings; I would be remiss to not highlight the amazing patience, support work, and genuine kindness provided to me by the Breda office staff, including, Maddie, Chella, and Michelle. The entire office staff was great and "hand-held" a worrier like me throughout the whole process. As my move dates were fluid, there were several evenings when they stayed late to see that everything was done correctly. They went far above and beyond what my expectations were for a moving company's office staff, in terms of generating true customer satisfaction - they care about their customers. It's a skill and a feeling for others that cannot be faked. They are the real deal.
So, if the safe transport and arrival of your valuable belongings are of great importance to you; if you want to work with business people and staff who keep their word; and if you want a "no-fuss" and caring moving experience - regardless of distance - use these folks. You'll be ecstatic you did. Believe it! read more