1. Boerman Moving and Storage

0

Woodridge, IL

Boerman Moving and Storage

4.1 (81 reviews)
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1 day

Response rate

100%

Services - Boerman Moving and Storage

In-state moving

International moving

Out-of-state moving

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Nancy M.

Absolute worst experience ever! 2 guys showed up and ONE of the two were so rude all he worried about was getting to his next delivery! Left my 125 pound new couch in my lobby of my building and said here you go! I asked him, I would please like to inspect it , he said OH we have NO time for that? WHAT?? He also said my office has already called and we need to move on to our next delivery? Umm okay so your not going to attempt to get my NEW couch up to my unit? His response! Um No we need to leave now we have other deliveries! I've never experienced such unprofessionalism in my 69 years of life! Rude Rude and Rude! Don't waste your money or time by using this unprofessional company! I will post this companies name on every single website I can to let the public know about this company that they don't know what customer service is at all!!!

They we are efficient and on time again this morning!

Boerman Moving Company was the very best one could ever have moving furniture out of state. This past January they moved our furniture from Illinois to Arizona and today the moved the rest of our furniture from Illinois to New Jersey. They are extremely efficient--a well oiled machine. I will recommend them to all the people in my circle of influence. I worked mostly with Trevor and Tanisha! What a privilege as both were very professional, honest, and sincere! If I could I would rate them higher than a 10!

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3 months ago

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11 months ago

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4 years ago

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4 years ago

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Mike B.

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3 years ago

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5 years ago

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Mike B.

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2 years ago

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3 years ago

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4 years ago

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Mike B.

Thank you for the feedback! Enjoy your new home!

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3 years ago

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9 years ago

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4 years ago

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8 years ago

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3 years ago

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9 years ago

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4 years ago

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Mike B.

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6 years ago

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6 years ago

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4 years ago

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5 years ago

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4 years ago

Very nice people to work with. I used them for both packing and storage. Reasonable fees.

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9 years ago

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6 years ago

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11 years ago

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11 years ago

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7 years ago

The staff made the transition a lot easier. They were friendly, careful and listened well. I would use them again.

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5 years ago

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Review Highlights - Boerman Moving and Storage

“However, we did work with the owner, Mike Boerman, and with his assistance everything was corrected.”

Mentioned in 17 reviews

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Public Storage

Public Storage

(17 reviews)

I want to thank Shannon, manager at Public Storage in Bolingbrook. I was going thru a terrible move…read moreexperience with a mover that tried shaking me down for $3k additional cash money out of nowhere, after hours on a Saturday. After an experience that would remind you of an episode of Cops, I realized I'd need some quick storage solution to close on my house. Enter Shannon and Public Storage. She helped me determine my space needs, got me a special code to help get my storage unit filled after hours with a local new mover, and was there every step of the way. Additionally we were moving out of town and needed to get a big move 1000 miles away. Shannon came up with a solution that ensured access by my new movers 21 days later, while I "supervised" from a 1000 miles away. Its so cool, when you're between a rock and a hard place, and someone took the time to be part of the solution and make one thing less stressful to their customer. Not sure I'll ever need Public Storage's assistance again, but they have my recommendation for hiring a pro like Shannon. THANK YOU!

I have been with Simply storage for many many years. Never had a problem. Now being with public…read morestorage has been good since recently. I went to the facility because I had to update my card. She updated my card for the other facility and I asked her if my account is there was ok . Was told yes. I asked to make sure they were on auto pay. Was told yes. I even got an email for this month payment was received. I didn't think about it. Then I get a phone call that my bill is passed due. Well it was not on auto pay. I call the next day and spoke with the manager and explained everything to her and was I didn't ask for auto pay and that sometimes the system will take the auto pay off. I should check the app. I have an older phone and sometimes the app doesn't work. I then asked for corp phone number. I called corporate and spoke to a woman and told her everything. She unstood and put through my payment. She did not put the late charge through because I was not going to pay for it. I did everything I could to take care of everything by going into the facility. She also told me it would take 48 to 72 hours for someone to get back to me. Well guess what they put the late charge through without even talking to me and see what could be done. I did not approve for them to go to my bank account and put through the charge. I can see this is going to be a issue.

Chicago Northside Storage - FREE 16 foot moving truck to use when you rent a unit!  Oh, and grab a lock, some boxes, and tape, on us!

Chicago Northside Storage

(49 reviews)

Avondale

Picked this location and business based on all the positive reviews. After going in vetting to…read moredifferent places ultimately I picked this business. My 1st visit was really good as Maria showed me around and explained how the units worked. Upon hearing that I would need my storage unit for a couple more weeks Maria extended my reservation to keep my rate and that really helped. On move in day I was given a phone call the day before, to check to make sure what time I was going to arrive. I was able to reschedule my time when I realised that the time slot didn't work any longer. The office staff were very flexible with helping me out. I was able to complete the whole moving process in less than 30 minutes. Overall I am happy with my unit I end up getting a 10 by 7 and a 1/2. I do like the ease of unloading my S UV into their docking station. I appreciate the climate control as it can get really hot during the summer and I was worried about my electronics. This was the true reason I picked this location even though about $50 more per month than the location about 2 miles away. All in all super excited about the fringe benefits of this location, To include utilization of a moving truck. The nice thing is that they allow you to use the moving truck up to 2 weeks from your moving date. This alone is going to save me a $150.

I was a customer since 2023. The family that owned this place originally were phenomenal. They must…read morehave sold bc it is now COMPLETELY different. I was paying $80 a month and now it's up to $246 for an 8x8 unit! New customers pay $95 but those that have been loyal pay WAY more. And they increase it every couple months so just know you might have that nice cheap rate now but they will Increase it ALOT over time. Omar had a very condescending tone with me on the phone. They offered me to have the unit for $198 a month. HA WHAT A JOKE!!!

Safeguard Self Storage - Safeguard's clean, modern offices are well managed by our friendly and professional storage experts.

Safeguard Self Storage

(19 reviews)

1 Star -- Loyalty Apparently Comes With a Penalty…read more I am absolutely disgusted by the way Safeguard Self Storage treats long-term customers. I started renting my unit in September 2020 for $110 per month. Nearly six years later, after NEVER missing or being late on a payment, I received a letter casually informing me that my monthly charge is increasing to $657. Let that sink in. $657 a month for the SAME unit, on the SAME floor, with ZERO improvements, ZERO upgrades, and absolutely nothing different to justify this outrageous increase. Then comes the real slap in the face. This letter talks about how rent increases are only made "when absolutely necessary" and after "serious consideration" of customers facing economic hardship. Yet when I went online to price the EXACT SAME UNIT, I was quoted an introductory rate of $150 and a standard rate of only $319 after the promotion. So new customers pay $319... while loyal customers with perfect payment history are expected to pay $657? That's a $388 difference for literally the same space. This isn't "customer appreciation." It isn't "serious consideration." It feels like exploiting loyal renters because you assume moving out is too inconvenient. And the cherry on top? The letter warns about late fees and thanks me for my "continued patronage" -- as if I should feel grateful for being charged more than DOUBLE the advertised standard rate after years of on-time payments. Businesses love to talk about loyalty until it affects their profits. If you rent here, watch your rates closely. Apparently staying loyal just makes you a target for endless increases.

They are renting units online, but no one is here to grant you access. My car is loaded and I can't…read moreget access. sign says temporarily closed. What is going on here?

CubeSmart Self Storage

CubeSmart Self Storage

(11 reviews)

Please note that employees here pressure you to write a review upon your first visit or the day you…read moresign up. Therefore the many positive reviews are likely before the client experienced full service. Unfortunately, my experience was not a positive one. From April to May, the main security gate remained open and broken. Repeatedly driving by and seeing the gate open for anyone to access became increasingly frustrating. I understand we're paying for storage but the purpose of a secured facility is completely undermined if the gate is not maintained or repaired in a timely manner. What finalized my decision to move out of my unit was the extreme disappointment I felt from the lack of urgency in addressing the issue. After doing a bit of research, I can assume why there was no rush. Based on the company policies/terms it seems the condition of the gate does not create a significant liability for CubeSmart. Therefore, if an event does occur, the customers lose, not the company. From this experience, I discovered this company does not prioritize customer concerns when serious issues arise. After moving out due to the circumstances mentioned, I overpaid for three weeks and requested a $75 refund. They denied without hesitation. The only compensation offered during this whole month-long debacle was a $10 credit that could not be applied to my final payment. I called to discuss this and never received a return call. I lost even more money moving units to StorageMart, but I would do it again to avoid this Cubesmart and all others. They clearly do not believe in making an unfortunate situation better for their customers. Fun fact: According to public figures, Cubesmart made $333.8 million dollars in profit last year. They can surely afford to refund their customers when wrongdoing has occured.

Marie was fantastic to work with! I had initially set up a time for 10 am to come in and do my…read morepaperwork but unfortunately I got held back by a meeting. Marie called and was able to reschedule for later in the afternoon. When I arrived, she was busy cleaning the leaves from the driveway and in front of the garage. She was patient with all of my questions and showed me how to use the gate and the app. She even walked me over to the unit so that I will be familiar during move-in day. She is super accommodating and helpful. I would recommend this location!

Boerman Moving and Storage - selfstorage - Updated October 2026

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