Best staffing and owner business. Quick response and extremely helpful in setting up a storage locker for out-of-town customer. Great communication. read more

Picked this location and business based on all the positive reviews. After going in vetting to different places ultimately I picked this business. My 1st visit was really good as Maria showed me around and explained how the units worked. Upon hearing that I would need my storage unit for a couple more weeks Maria extended my reservation to keep my rate and that really helped. On move in day I was given a phone call the day before, to check to make sure what time I was going to arrive. I was able to reschedule my time when I realised that the time slot didn't work any longer. The office staff were very flexible with helping me out. I was able to complete the whole moving process in less than 30 minutes. Overall I am happy with my unit I end up getting a 10 by 7 and a 1/2. I do like the ease of unloading my S UV into their docking station. I appreciate the climate control as it can get really hot during the summer and I was worried about my electronics. This was the true reason I picked this location even though about $50 more per month than the location about 2 miles away. All in all super excited about the fringe benefits of this location, To include utilization of a moving truck. The nice thing is that they allow you to use the moving truck up to 2 weeks from your moving date. This alone is going to save me a $150. read more

Chicago Northside Storage - Great place to store - Self Storage Near Me - Chicago, Illinois

Found this place online and I am so glad I did. Joanne and Humberto went so far out of their way to help me, I was looking for wine storage unit and found the perfect one. Priced right and set up exactly as I needed it. Never thought I would give 5 stars to a storage facility but here we are!!!! Thanks to Joanne and Humberto You guys are great Will read more

Chicago Northside Storage - Self Storage Near Me - Chicago, Illinois

Great people who are willing to help solve your challenge! Clean and safe storage. Highly recommend them!

I see people have been reading these reviews (yelp sent me an email telling me so). If u use these guys (and u should) please say Sharon Rose Unit #N26 referred u so i get a discount on my next months payment. Be advised they have been sold and new owners require the driver of their (free) truck have insurance. -TYVM read more

Old school service with a smile, super clean, conveniently located with competitive pricing, what more could you ask for? We moved from a large single family home to a two bedroom apartment last week and I found out what more I could get. Joanne and Humberto went beyond the call to make my very difficult move a lot more tolerable, free locks, free truck and dolly use, extra effort every step of the way. I can highly recommend Northside Storage. read more

This storage unit offers a fantastic service. I was able to bring my stuff in the same day as when I looked the place up. One of the employees called me straight away to plan a time for me to come in, and the set up was extremely simple. The employees were very kind, and even helped me bring my things to my unit! Highly recommend this place, especially if you need a last minute space to store your things. Also, the unit is completely affordable for city prices and they have different sized/different environment units available for whatever your items may require! read more

Excellent, friendly and caring staff are what make Chicago Northside Storage so wonderful. I've had great experiences here over the years and really appreciate how clean the facility is and how easy it is to come and go into my storage space. Diane is best. She is so nice and helpful! read more

So far, so good. It seems dry, clean and the staff seems efficient (especially if you are even a day late on paying your bill). The cost is comparable to others in the area, which my husband and I find crazy high, but we do want a reliable, quality place to store our belongings. read more

Read the contract very carefully. A leaking pipe showered water all over my son's stored furniture. CNS response- not their problem. $3000 worth of furniture ruined and 100% their fault. read more

The staff is so friendly and accommodating, you'd think it was a scam and they're just trying to steal your stuff. This place was actually recommended by ANOTHER storage company in Chicago, so you know that there's something legit about it. It's not much to look at when you drive by. In fact, if you're not looking for it, you'll miss it. The facility is huge and environmentally controlled. To get to my room I walk through aisles of giant crate-like structures, like I'm walking through Area 51 looking for the Ark of the Covenant. It's a little pricier than usual, but it's clean and secure and the 10x7 space I rented easily fits an entire one bedroom apartment. The dock is pretty big, and easily fits two trucks. They also give you a key code you can use when staff isn't available. Props for the ownership. They are very friendly and walk you though the rental process in a non-pushy non-judgmental way. A month after I rented my storage room, I lost my lock keys. Usually it costs $25 to cut your lock and they give you another one to replace it. When I came in to have mine cut, they didn't charge me. The guy said to forget about it. Despite the weird location, I would recommend Chicago Northside Storage, because I feel secure that my belongings are safe, and they genuinely care enough to not let some thieving bastard wander in with a pair of bolt cutters. read more

The staff, especially Diane, were extremely helpful and worked with me. My son originally rented this space, and I had to take it over due to his illness. I recently had to empty the contents and have them shipped to another location. CNS helped me in every way they could including providing me with extra boxes, packaging tape, and the use of a truck to transport them to a shipper. They did not have to do do this for us, it was very humanitarian of them to do. I highly recommend them for your storage needs. Thank you Chicago Northside Storage. read more

Good prices, very friendly and helpful staff, good location and good enough facilities. FREE move in truck (which was a lot more useful than we first thought it would be). We've been very happy with this storage facility for about 9 months now. The most remarkable part (and the reason why I took the time to write a review) is that twice now I've had to call and change my credit card number for our account. I hate calling anywhere on the phone because it takes forever to get anything accomplished. BUT both times that I called to change my CC number it took literally less than 50 seconds for the entire call. Seriously, both times after the call ended I looked at the call timer in disbelief. How does that even happen?! Anyway if you want a good storage facility with friendly staff, or you simply enjoy changing your credit card info in record time, we highly recommend Chicago Northside Storage! read more

Great experience with these folks overall. Friendly, helpful. Good rates. Highly recommend.

This is the best storage facility, and the and the best staff that I have ever had the pleasure of working with. The positive experience started with my first inquiry on Yelp, and the excellent service never stopped. They explained the process in great detail and backed up their talk with even helping us organize our packing technique. The box truck usage, which is included as part of your rental, is a huge plus. We even used the truck for staged moves over a months time. Very clean facility and safety is #1! I highly recommend this company!! read more

Fantastic storage place. The manager Marty is extremely helpful and friendly. It was easy to get in and the extended indoor storage hours were great! If I ever need storage in Chicago again I know where I'll be coming! read more

Really really nice folks. Very helpful. Facility is clean and easily accessible. Transparent on their pricing policies, so that is nice. Other places weren't willing to give details and that was worrisome. Happy to have a place close to home that was reasonably priced. read more

I am ashamed it has taken me so long to write a review. I thought it couldn't be real. You sign up and you get 5 FREE boxes, FREE tape, and a FREE lock. Unbelievable. Oh, and a truck to move you in. Seriously? How is this possible. The people are friendly to top it off. It was unfortunate that the truck had broken down on the day I was going to move in. BUT they let me use it to move out because of it. That was actually way more convenient for me! When I was satisfied with everything they offered and the price, Marty asked "oh, are you a student?" Yeah. 10% discount on what was already the cheapest option WITHOUT the freebies. Marty also happened by when my friend and I were moving my stuff out. I was figuring out what to do with my scooter in the vastness of the truck. "Oh, hey, would you like some rope?" Again... free. I'd honestly be shocked to know that they made any money off of me at all. There is no downside. I don't even care if you have to travel a bit. After all, you have the truck. This place is climate controlled. This is your storage unit. No question. Gosh, I feel like leaving this review isn't enough. Maybe I'll bake them a cake. read more

Northside Storage was unbelievably helpful while I rented a unit for about 6 months. When I dropped off my belongings the facility was very clean, secure and easy to access. When it came time to move out I was not in Chicago to arrange things and Diane was an excellent communicator and went above and beyond to make my move easy and flawless! read more

I reserved a unit online through the uHaul website a day before my move. Marty immediately called me to make sure everything was in order---he was very friendly and helpful! Then, the next day I came in and Pamela was very attentive and walked me through the whole process. I would highly recommend them to anyone I know who is looking to make the moving process as uncomplicated as possible! Thanks again Marty and Pamela!!! read more

Wow. Quick, efficient service, great pricing, free boxes. Fits all the needs of a young guy leaving town for a couple months. Thank you Chicago Northside! read more

Northside Storage is awesome. They had a great move-in deal and let me use their truck for free! They supplied a pad lock and packing tape as well. The lockers were clean and I highly recommend them. read more

This is the best self storage place I have ever used. First off Marty is the nicest and most helpful guy. He kept checking on us as we packed our unit to make sure everything was going smoothly. He answered all of our questions and made the whole process for us so easy!! Plus they give you the moving truck for free!!! And the facilities are extremely clean and reasonably priced. Could not recommend more!! read more

I had some furniture delivered to the storage facility thinking I would be in town to unload it and put in my storage area only to find out it was coming in on the weekend I was going to be out of town. I called up the facility and talked to Marty and he said no problem that he would unload it for me and hold it until I got back in to town. How nice was that, so accommodating he was. So when i finally got back into town I went over to pick up furniture that was delivered and Pamela was there and knew all about it. She showed us where it was stored. It took us about one hour to move it. Realizing it took Marty that much time I went to tip him and Pamela and they wouldn't take anything for their time! On top of that you get free boxes, tape and truck. I would highly recommend them. read more

So far, the reviews are no exaggeration. John and Jen were very helpful in setting up my account, and answering any questions I had about the storage unit and use of the (free) truck. Best of all, they acted like real, actual human beings. The entrance to the building is on Western, so reversing the truck into the loading bay isn't the easiest, but they even helped with that. Kudos to these folks. So far we're very happy. read more

This place is great. Their units are competitively priced and well taken care of. The people are accommodating, helpful, and above very nice people. I would definitely recommend storing your things here. read more

They just opened a new location at 1516 North Orleans recently. I stopped in today panicking because I accidentally put my desktop in with my move items that I dropped off last week. The boxes were all jumbled up and most unmarked, it was looking futile and then Umberto who works there offered to help me. He found the box and even helped me to the car with it. He couldn't have been nicer and so helpful. Thank you Umberto! Amazing service. Highly recommend Northside Storage on Orleans. read more

In this era of out sourced customer service, this location is a breath of fresh air, great customer service (actual human beings). The location is convenient, plenty of parking, easy to access my unit with a large elevator. Thanks Marty read more

Moving and storing are stressful and this place made it as stress-free as possible. Very helpful, kind owner, Marty, and you can't beat free truck for move-in, free lock, and free boxes. Would definitely recommend to others. read more

Clean facility, helpful and kind staff. Great space inside, easy in and out access. And I've never had any trouble finding parking. LOVE IT!!! Special thanks to Marty for all your help! read more

So incredibly thankful for Northside Storage! The first of the month was not necessarily the best time to start looking for storage, but Marty made things work! He was very understanding of my situation and provided me with an excellent and affordable rate. The space that I was given was air conditioned, clean, and I was able to move my stuff in and out swiftly. I would highly recommend this storage facility to ANYONE! read more

Northside storage is definitely the way to go! I had a last minute issue where I needed some storage for only a few days while I was between apartments. All of the big box storage places wanted to charge me for a whole month, by Northside was able to simply prorate me until the end of the month. It saved me a ton of money and hassle. Thanks Eric and everyone else at Northside! read more

this place is a definite 5 stars. I've had the pleasure working with Marty for the past 2 years two and a half years. I have always had a great clean safe and most importantly very inexpensive experience. Those others who have posted bad reviews they all seem to stem from U Haul which is not my experience I've never used u Haul in Northside. I would absolutely recommend north side storage. read more

Where do I begin??? By far the BEST storage experience I've had. I used to rent at Public Storage(never again)and recently and Extra Space Storage(which I cannot complain about their service) but when I started contact with Marty and Eric of Chicago Northside Storage, it was the best! 1st -Free Boxes, Free Tape, Free Lock and FREE TRUCK??????? Really? who does that??? No one and that by far is a small incentive to rent here. 2nd -The service!!! this is the GREAT Incentive... very understandable, I normally get out of work late during the week and would make it home close to 6pm not giving me enough time but Marty was able to let me use the truck a little pass closing time and on top of that gave me access to my storage box after the closing time due to my work time restraint. 3rd- My box in located in the new section of the storage facility so for me is easier access for me. I highly recommend to check them out if you want to have an experience rather then having a place store your belongings. read more

This is as simple and easy as storage gets. Month to month lease. Clean, well lit space, personal code access, and they even let you use their truck! I just recently moved out but could not get my stuff out until May 5th and they did not charge me for the extra days. Can't recommend enough. read more

Horrible experience all the way around. First, uhaul sent me there telling me my first month was free, which it wasn't. Second, I had the unit for three and a half months with no access code. I was told during the first 30 days that I was given the code an did not revive it until I moved out. Lastly, although I was paid up until October 31st, Marty cut my lock on October 24th. I wouldn't recommend this place to anyone that's how horrible they are. read more

I have an estate clean out company and have used pretty much every storage facility in Chicago. Chicago Northside Storage is by far my number one choice! They have Excellent customer service, no hidden fees, free truck & boxes with rental, and offer super convenient 24 hr drive-up units! Puts every other storage to shame read more

I'm here to back up the 5 star reviews, which led me here in the first place - these folks are awesome! We have used 3 different storage facilities in recent years, and Chicago Northside is by far the best. Clean, easy access, trouble-fee rental process, free boxes and tape (woot!). The BEST part, though, is the staff and the customer service. Everyone who has helped us with our rentals has been super friendly, quick to answer our questions, considerate, and just plain nice. What a breath of fresh air. Any business that rocks customer service like these guys will always have me as a return customer. I would refer them to anyone I know in a heartbeat. read more

I highly recommend this facility! After U-Haul completely screwed me over and made my moving day incredibly stressful, Marty and P were incredible! They have tons of units and sizes to choose from and were happy to help me out at extremely last minute notice. They even offer free moving truck to move your stuff in and free boxes and tape. Amazing. read more

Most of the time when you need storage, there is some kind of hassle going on in your life (good or bad), and the last thing you need is an unreliable or unpleasant storage situation. Fortunately we chose the right place with Chicago Northside Storage. The facility is clean and very easy to access. The prices are reasonable. The people running the place are so nice and accommodating -- they make the whole experience very easy. If we need storage again, we'll definitely be back. read more