I've been with Cubesmart over 10 years . I have always like the office staff . They are always…read morehelpful , and consider. A staff member that has always stood out is Jacel . Whenever I've had a concern or needed a question answered - Jacel has always been very accommodating and helpful . Another reason , I've been with Cube Smart for so many years. Thank You , Jacel for all that you do .

This was a great experience. I have rented here several times over the past 10 years, and they have…read morealways been professional and helpful. Their pricing is excellent for the various types of storage they offer.

I am new to renting a storage space. Went to Hobson and Ricki was amazing. She is very…read moreknowledgeable and answered all my questions. Made renting a storage space a breeze. She's the best. Thx Ricki

I was really excited to use this place, Rikki was amazing and answered all of my questions. When I…read morearrived however, it was a nightmare. They are so unorganized, the employee took 20 mins to enter my info and then had to call his manager 6 times to ask how to do things on the computer. It is very dingy and everything is made of wood. Also the lift for the uper units was broken when I arrived with no estimated repair time. They told me I could use it indefinitely on the phone. Great prices but you get what you pay for.

Best staffing and owner business. Quick response and extremely helpful in setting up a storage…read morelocker for out-of-town customer. Great communication.

Picked this location and business based on all the positive reviews. After going in vetting to…read moredifferent places ultimately I picked this business. My 1st visit was really good as Maria showed me around and explained how the units worked. Upon hearing that I would need my storage unit for a couple more weeks Maria extended my reservation to keep my rate and that really helped. On move in day I was given a phone call the day before, to check to make sure what time I was going to arrive. I was able to reschedule my time when I realised that the time slot didn't work any longer. The office staff were very flexible with helping me out. I was able to complete the whole moving process in less than 30 minutes. Overall I am happy with my unit I end up getting a 10 by 7 and a 1/2. I do like the ease of unloading my S UV into their docking station. I appreciate the climate control as it can get really hot during the summer and I was worried about my electronics. This was the true reason I picked this location even though about $50 more per month than the location about 2 miles away. All in all super excited about the fringe benefits of this location, To include utilization of a moving truck. The nice thing is that they allow you to use the moving truck up to 2 weeks from your moving date. This alone is going to save me a $150.

1 Star -- Loyalty Apparently Comes With a Penalty…read more I am absolutely disgusted by the way Safeguard Self Storage treats long-term customers. I started renting my unit in September 2020 for $110 per month. Nearly six years later, after NEVER missing or being late on a payment, I received a letter casually informing me that my monthly charge is increasing to $657. Let that sink in. $657 a month for the SAME unit, on the SAME floor, with ZERO improvements, ZERO upgrades, and absolutely nothing different to justify this outrageous increase. Then comes the real slap in the face. This letter talks about how rent increases are only made "when absolutely necessary" and after "serious consideration" of customers facing economic hardship. Yet when I went online to price the EXACT SAME UNIT, I was quoted an introductory rate of $150 and a standard rate of only $319 after the promotion. So new customers pay $319... while loyal customers with perfect payment history are expected to pay $657? That's a $388 difference for literally the same space. This isn't "customer appreciation." It isn't "serious consideration." It feels like exploiting loyal renters because you assume moving out is too inconvenient. And the cherry on top? The letter warns about late fees and thanks me for my "continued patronage" -- as if I should feel grateful for being charged more than DOUBLE the advertised standard rate after years of on-time payments. Businesses love to talk about loyalty until it affects their profits. If you rent here, watch your rates closely. Apparently staying loyal just makes you a target for endless increases.

They are renting units online, but no one is here to grant you access. My car is loaded and I can't…read moreget access. sign says temporarily closed. What is going on here?

Eric did a great job!!j He's the best! I've been there for over 10 years. I'll keep my items there…read morebe of him.

I dealt with Deb at your location and she was very helpful, patient and knowledgeable. She was a…read morepleasure to work with. This is the kind of customer service that all companies should strive for in their employees.

After it was decided that I would need extra storage I went back to Public Storage. I used them in…read moreOrlando Fl without issues. I met Heather. She is very knowledgeable, approachable and friendly. I had already decided on the size unit I needed. Heather was very professional, yet warm. It was great meeting good people so far from home. So thank you Miss Heather and Public Storage for keeping my personal effects safe and sound.

Public Storage raises the rent frequently and without any rationale offered. Some upward…read moreadjustment should be expected over time given their costs may be incrementing up. However, the rent increases seem quite arbitrary and significant. Know this going into the arrangement. The (brilliant) business model factors in people not wanting to move the contents of a full unit to another unit in the same facility (yes, same size) to get the rent adjusted to something closer to what was being paid prior to the rate hike. Other than exorbitant rent hikes randomly and regularly, the facility is quite satisfactory.

Everything is inside so nothing gets stuck in the elements when loading or unloading Very clean…read moreand staffed by some really nice and knowledgeable people.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 1255 S Naper Blvd is no exception. Our Naperville storage facility offers a large selection of unit sizes with convenient options like climate control and drive-up access. Located near 75th St and Naper Blvd, we're trusted by neighbors in Downtown Naperville, Woodbridge, Bolingbrook, Darien, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Buyer beware! This place is a dump. There is no security. One camer for whole lot. Gate stays open…read moreall day so anyone can come in. After hours there is a pedestrian side gate that is chained open 24/7. I wouldn't trust my belongings here so I moved out. The manager Jim is a creep. Gives off a bad vibe. He likes to walk around and look in your unit. Also, you will have your neighbors looking in there too because of the crowd that rents there. Save your money. You will be disappointed. Hidden fees...especially when you go to vacate.

After a long day of moving, it was such a pleasure to deal with the staff of Simply Storage…read more Blanca, one of the most professional individuals that our company has ever run across, greeted us with a warm smile and had our unit prepared for a quick and easy unload. The facility was clean and Blanca proclaimed to love to keep everything tidy. She gave us the feeling like we made a safe decision with our valuable storage. I can't say enough about our positive experience. Jim ( the site manager) and Blanca ran the operation like a smoothly oiled machine and gave my partners and I the confidence that Simply Storage was right for us.