I am so pleased with the great service I received at Global Storage. I came in yesterday and spoke…read moreto Roman, who explained to me how storage rental works. Then I came in today to get a unit and worked with Jim. I have never used self storage before, but it's really easy to rent and easy to access the space. I am so excited to have this space to make room in my overstuffed house! The unit is super clean and convenient. Both Roman and Jim were great to work with. I love this place!

[Edit: The regional mgr issued a refund of the last month's rent, which is appreciated, and for…read morethat action I'll move the 1 star to a 2 star, even though we suffered far more financial loss than that one month due to staff errors.] We'd never rent here again! We have been on the road for several years and couldn't move out of this location, otherwise we would have. The staff cost us a LOT of money! We moved from a small unit to two larger units, then had relatives come by and take things out while we traveled. When they got us down to one large unit, we asked staff to make sure that we had the same gate access code. The person we talked to (Leo?) assured us that would be the case. A family member rented a truck and brought a friend out from Chicago to pick up some things. They couldn't get in, and since it was the weekend, nobody was in the office. So they wasted the cost of the truck rental and their time. Then after we got that straightened out, we were able to downsize to one smaller unit. I called Leo again, and he assured me that the gate code would be the same. Again, the relative rented another truck and got a helper - guess what, the gate code had been changed again, even though Leo promised us it wouldn't be. Asked point blank, Leo said he had no idea that gate codes changed automatically when renters moved into different units. It wasn't until AFTER this that we were told about the kiosk in the office entryway, but that might not have helped because when our relative arrived, we were out of cell range and couldn't have provided login info. Then when we finally left the facility completely, they wouldn't pro-rate the month's rent (we left on the 3rd). "Company policy!" I guess company policy overrides the money and time we wasted believing your staff when they said we could use the same gate code. And again, they had raised the rate on us. The new place we rented with a competitor cost us less than half what we were paying at Global Storage, and it has far superior carts for moving items into/out of storage. We often had to go hunting for carts because there aren't enough spread around. Also, the exterior doors have door stops on them, to prop open the doors - and most of those door stops are broken! The last day, when we moved out, a man was cleaning fishing equipment and other stuff right in the main entrance near our unit. He blocked access for about 45 minutes, so we had to go the long way around to our stuff. Staff should have noticed this on their video system and asked him to move. Currently, there are a lot of empty units at this storage facility, and now I know why.

I've been with Cubesmart over 10 years . I have always like the office staff . They are always…read morehelpful , and consider. A staff member that has always stood out is Jacel . Whenever I've had a concern or needed a question answered - Jacel has always been very accommodating and helpful . Another reason , I've been with Cube Smart for so many years. Thank You , Jacel for all that you do .

This was a great experience. I have rented here several times over the past 10 years, and they have…read morealways been professional and helpful. Their pricing is excellent for the various types of storage they offer.

Best storage in the area!! Great prices! Indoors, climate controlled and very clean. The owner,…read morePaul and his staff are very nice and helpful. I would definitely recommend for all your storage needs. Debbie B

I am new to renting a storage space. Went to Hobson and Ricki was amazing. She is very…read moreknowledgeable and answered all my questions. Made renting a storage space a breeze. She's the best. Thx Ricki

Picked this location and business based on all the positive reviews. After going in vetting to…read moredifferent places ultimately I picked this business. My 1st visit was really good as Maria showed me around and explained how the units worked. Upon hearing that I would need my storage unit for a couple more weeks Maria extended my reservation to keep my rate and that really helped. On move in day I was given a phone call the day before, to check to make sure what time I was going to arrive. I was able to reschedule my time when I realised that the time slot didn't work any longer. The office staff were very flexible with helping me out. I was able to complete the whole moving process in less than 30 minutes. Overall I am happy with my unit I end up getting a 10 by 7 and a 1/2. I do like the ease of unloading my S UV into their docking station. I appreciate the climate control as it can get really hot during the summer and I was worried about my electronics. This was the true reason I picked this location even though about $50 more per month than the location about 2 miles away. All in all super excited about the fringe benefits of this location, To include utilization of a moving truck. The nice thing is that they allow you to use the moving truck up to 2 weeks from your moving date. This alone is going to save me a $150.

I was a customer since 2023. The family that owned this place originally were phenomenal. They must…read morehave sold bc it is now COMPLETELY different. I was paying $80 a month and now it's up to $246 for an 8x8 unit! New customers pay $95 but those that have been loyal pay WAY more. And they increase it every couple months so just know you might have that nice cheap rate now but they will Increase it ALOT over time. Omar had a very condescending tone with me on the phone. They offered me to have the unit for $198 a month. HA WHAT A JOKE!!!

From the beginning, Cynara at Safeguard was friendly, informative, and patient while I asked…read morequestions about renting a storage unit here. I didn't visit other facilities, I only did research online, but from the exterior Safeguard looks a lot more clean and safe. On the inside, Safeguard is spotless and secure. The access hours are flexible enough, as I don't need access after 10:00 p.m. anyway, and I like the security features. You get one key fob to access the elevators (or building after hours), and then your key is separate to your storage unit. I wish the unit had been less expensive ($198/month for a 10x15), but the unit we rented had a promotion which included the first three months for half off. We expected to rent for approximately six months, so it really made the price comparable to $150/month. I was able to reserve the unit 7 days ahead of time. Cyanara worked with me to make sure I didn't miss the promotion and followed up with e-mails and phone calls - but she didn't overdo it. She was also very helpful when I arrived to rent the unit. I would strongly recommend this facility.

1 Star -- Loyalty Apparently Comes With a Penalty…read more I am absolutely disgusted by the way Safeguard Self Storage treats long-term customers. I started renting my unit in September 2020 for $110 per month. Nearly six years later, after NEVER missing or being late on a payment, I received a letter casually informing me that my monthly charge is increasing to $657. Let that sink in. $657 a month for the SAME unit, on the SAME floor, with ZERO improvements, ZERO upgrades, and absolutely nothing different to justify this outrageous increase. Then comes the real slap in the face. This letter talks about how rent increases are only made "when absolutely necessary" and after "serious consideration" of customers facing economic hardship. Yet when I went online to price the EXACT SAME UNIT, I was quoted an introductory rate of $150 and a standard rate of only $319 after the promotion. So new customers pay $319... while loyal customers with perfect payment history are expected to pay $657? That's a $388 difference for literally the same space. This isn't "customer appreciation." It isn't "serious consideration." It feels like exploiting loyal renters because you assume moving out is too inconvenient. And the cherry on top? The letter warns about late fees and thanks me for my "continued patronage" -- as if I should feel grateful for being charged more than DOUBLE the advertised standard rate after years of on-time payments. Businesses love to talk about loyalty until it affects their profits. If you rent here, watch your rates closely. Apparently staying loyal just makes you a target for endless increases.

I want to thank Shannon, manager at Public Storage in Bolingbrook. I was going thru a terrible move…read moreexperience with a mover that tried shaking me down for $3k additional cash money out of nowhere, after hours on a Saturday. After an experience that would remind you of an episode of Cops, I realized I'd need some quick storage solution to close on my house. Enter Shannon and Public Storage. She helped me determine my space needs, got me a special code to help get my storage unit filled after hours with a local new mover, and was there every step of the way. Additionally we were moving out of town and needed to get a big move 1000 miles away. Shannon came up with a solution that ensured access by my new movers 21 days later, while I "supervised" from a 1000 miles away. Its so cool, when you're between a rock and a hard place, and someone took the time to be part of the solution and make one thing less stressful to their customer. Not sure I'll ever need Public Storage's assistance again, but they have my recommendation for hiring a pro like Shannon. THANK YOU!

Eric did a great job!!j He's the best! I've been there for over 10 years. I'll keep my items there…read morebe of him.

After it was decided that I would need extra storage I went back to Public Storage. I used them in…read moreOrlando Fl without issues. I met Heather. She is very knowledgeable, approachable and friendly. I had already decided on the size unit I needed. Heather was very professional, yet warm. It was great meeting good people so far from home. So thank you Miss Heather and Public Storage for keeping my personal effects safe and sound.

Public Storage raises the rent frequently and without any rationale offered. Some upward…read moreadjustment should be expected over time given their costs may be incrementing up. However, the rent increases seem quite arbitrary and significant. Know this going into the arrangement. The (brilliant) business model factors in people not wanting to move the contents of a full unit to another unit in the same facility (yes, same size) to get the rent adjusted to something closer to what was being paid prior to the rate hike. Other than exorbitant rent hikes randomly and regularly, the facility is quite satisfactory.

Everything is inside so nothing gets stuck in the elements when loading or unloading Very clean…read moreand staffed by some really nice and knowledgeable people.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 1255 S Naper Blvd is no exception. Our Naperville storage facility offers a large selection of unit sizes with convenient options like climate control and drive-up access. Located near 75th St and Naper Blvd, we're trusted by neighbors in Downtown Naperville, Woodbridge, Bolingbrook, Darien, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

After a long day of moving, it was such a pleasure to deal with the staff of Simply Storage…read more Blanca, one of the most professional individuals that our company has ever run across, greeted us with a warm smile and had our unit prepared for a quick and easy unload. The facility was clean and Blanca proclaimed to love to keep everything tidy. She gave us the feeling like we made a safe decision with our valuable storage. I can't say enough about our positive experience. Jim ( the site manager) and Blanca ran the operation like a smoothly oiled machine and gave my partners and I the confidence that Simply Storage was right for us.

Buyer beware! This place is a dump. There is no security. One camer for whole lot. Gate stays open…read moreall day so anyone can come in. After hours there is a pedestrian side gate that is chained open 24/7. I wouldn't trust my belongings here so I moved out. The manager Jim is a creep. Gives off a bad vibe. He likes to walk around and look in your unit. Also, you will have your neighbors looking in there too because of the crowd that rents there. Save your money. You will be disappointed. Hidden fees...especially when you go to vacate.

Alliance Moving & Storage exceeded every expectation. We hired them specifically for packing and…read moreloading, and the three-person crew was outstanding from start to finish. They arrived on time, worked efficiently, and showed incredible attention to detail with our artwork, glass, paintings, and other fragile items. They truly went above and beyond to make sure everything was packed and secured properly. Once we reached the other side of the move, not a single item had been damaged in transport, which speaks volumes about the quality and care of their work. Jaggy was also excellent throughout the entire process. His communication, timing, coordination, and follow-up were all first-class. We could not have been happier with the experience and would absolutely use Alliance Moving & Storage again. Highly recommend!

These guys are incredible! The moving company I hired had me less than 1/2 packed and backed out…read moreon me due to local storms and not able to supply workers. We contacted Alliance on Wednesday and asked for a quick pack and load of our 5 bedroom home the next day. They supplied 7 guys came at 8am on Thursday and had the house emptied by 5:30pm. They delivered it on Sunday at the new house. They were INCREDIBLE! Kind, hardworking, competent, and prompt. Additionally reasonably priced especially for a short notice move! You won't be sorry.