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    New City Moving

    4.4 (1.4k reviews)
    Closed Closed
    Updated over 3 months ago

    Get pricing & availability

    Response quality

    Excellent

    Response time

    10 minutes

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    Reviews With Photos

    Broken headboard
    Stephen L.

    They came up with innovative pricing to get us moved to AZ. Problem is the execution was bad and follow through even worse. Many of our items arrived damaged or destroyed. Moving crew took pictures as did I. I emailed company my pictures and I called. I was told a claim would be opened. I filed my claim day after because the moving crew said they would start it but I never heard from them again. I have yet to hear from anyone about my claim after 4 business days. We paid the insurance fee to this mover and I don't know if they will honor their insurance commitment ever.

    Gouged floor from dragging a heavy dresser.
    Peggy T.

    Recently moved a small apartment into another two blocks away. First dispatcher said two movers were enough, was later told we needed three. Initially quoted $650. The movers arrived late, worked slowly, took cigarette breaks. The main guy was wearing untied boots, only one of the three really seemed to be working. They wrapped things unnecessarily and took their sweet time. Once the truck was at the new place, they changed the quote to $950. The manager Jeremie on the phone blamed the price change on the call center, then held our belongings hostage until we paid 50% more. When unloading, one of the workers broke the glass on an antique cabinet and gouged a wood floor. Was told we'd get "a small percentage of insurance," which never happened. Subsequent communications about the broken glass and floor were ignored. I'd avoid these guys like the plague, it's a classic bait and switch.

    Thats how it was left because of missing pieces.

    Do not use New City Moving company. They are the absolute worst movers i have ever worked with, and my wife and I have moved several times. (The actual movers were great there and back, I'm referring to the programming/dispatch.) They dismissed our concerns when we told them we had a lot of stuff. (Understaffed, poor movers took from 9a to 11pm) The were 1 day late to the new house because of office issues. (We had to get air mattresses because we had no beds.) They LIED to my wife telling her that we were the next stop. The following day they showed up and they could not build my dining table, my son's bed, and at least one more piece of furniture from missing equipment. I haven't even checked yet for whatever was broken. It's 11pm local and they JUST left. We were told the team that took our stuff apart would be the team that put it together. Nope. The absolute worst. I feel bad for the movers, they should find better management.

    Had a very disappointing experience with a New City Moving crew in Lincoln Park. They parked directly in front of my driveway despite a clearly posted No Parking sign, and I could not park my vehicle. When I asked the crew to move so I could access my own home told me they "don't have to move" and that I should keep asking, which was completely unprofessional and disrespectful.

    Moved to  storage facility

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    23 days ago

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    Marie S.

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    1 month ago

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    Marie S.

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    2 months ago

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    Marie S.

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    18 days ago

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    Marie S.

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    11 days ago

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    Marie S.

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    2 days ago

    This crew was awesome! The lead and the team were absolutely amazing. They went above and beyond to help us move.

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    2 days ago

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    Macy E.

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    3 days ago

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    Macy E.

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    2 months ago

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    Marie S.

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    10 days ago

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    Macy E.

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    8 days ago

    Joe and his team are wonderful. Super professional and efficient. Our reserved time even got cut short because they finish early!

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    Macy E.

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    1 month ago

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    Marie S.

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    25 days ago

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    4 days ago

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    Macy E.

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    2 months ago

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    3 months ago

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    23 days ago

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    Marie S.

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    8 days ago

    Joe and his crews are amazing. I just had a move with them. Flawless and efficient. Recommend to everyone

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    Macy E.

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    27 days ago

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    Marie S.

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    1 month ago

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    Marie S.

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    1 month ago

    Terez and Fernando were great, prompt and diligent. Great communication and seamless process, thank you!

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    Marie S.

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    1 month ago

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    Marie S.

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    2 months ago

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    Robert O.

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    8 days ago

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    1 month ago

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    Marie S.

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    2 months ago

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    Marie S.

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    14 days ago

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    Marie S.

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    11 months ago

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    Jason P.

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    2 months ago

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    17 days ago

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    Marie S.

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    18 days ago

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    Marie S.

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    2 years ago

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    2 months ago

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    2 months ago

    They were great. They got the job done quick and the cost wasn't a lot . Would recommend them.

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    2 months ago

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    17 days ago

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    21 days ago

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    Marie S.

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    1 month ago

    Joe and his crew were timely, professional, and did an amazing job with my move!! Would definitely hire again! Thank you!

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    Marie S.

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    30 days ago

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    21 days ago

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    Page 1 of 34

    New City Moving Reviews in Other Languages

    Ask the Community - New City Moving

    Do they break down furniture as well? I have a desk I would love to move along with my furniture but it's very complex to assemble/disassemble

    I'm not 100% sure, but I think they will. I moved with a new headboard in a box, and they offered to put it together without my asking. BUT keep in mind that the extra time will be added to your moving cost.

    Will they make multiple drop off stops? One will be in Logan Square, 2 in wisconsin

    Yes. During one of our moves we asked if they could make multiple stops and they were more than accommodating. Just be sure to let them know ahead of time so they can schedule ample time into their estimate for the stops.

    View All 6 Questions

    The Professionals Moving Specialists

    The Professionals Moving Specialists

    4.6
    (1.1k reviews)

    We cannot say enough about what a fantastic job our movers did! From start to finish, they were…read moreprofessional, courteous, hardworking, and incredibly diligent. They worked nonstop and efficiently to complete our entire move in one day, which was truly impressive. They took exceptional care with our furniture. Nothing was moved without being carefully protected--everything was wrapped in plastic wrap, and furniture was also padded when needed. Their attention to detail gave us tremendous peace of mind, and everything arrived safely. Every member of the crew was friendly, respectful, and willing to go the extra mile. They made sure everything was placed in the correct room exactly where we wanted it, which made the unpacking process so much easier. Moving can be stressful, but this team made the experience as smooth and worry-free as possible. They did a superb job from beginning to end, and we would highly recommend them to anyone looking for professional movers. They truly exceeded our expectations!

    This is the second time we have hired The Professional Movers, and once again, Moises and his crew…read moredid a great job with our move. We were moving into a duplex-up with no elevator, so there were a lot of stairs and some pretty heavy furniture, but they handled it without any issues. It was also a very hot day, and the stairs were outside, which made the job even more challenging. They showed up on time, worked hard all day, and were very careful in wrapping all the furniture to protect the edges. They were also easy to work with and kept a positive attitude, even with all the stairs and the heat. Moving is never fun, but they made it a lot less stressful. I'd definitely hire them again and would recommend them to anyone, especially if you have a move with lots of stairs.

    Move4U

    Move4U

    4.8
    (307 reviews)

    The movers I originally set up, fell thru. I called Move4U on a Friday and was able to schedule…read moremovers the following Wednesday. Roman + 3 did an amazing job. The job was much bigger than I originally thought. Their attitude was outstanding. Each time I asked the to do something was met with "sure, no problem". I can't say enough nice things about this company. This photo was taken after 9 hrs of hard work.

    Adil and his team of movers were superb and incredible. They have surpassed all of my expectations…read morewhen it comes to hiring movers. They were timely and showed up exactly when they were supposed to, were very communicative throughout the whole process, and were incredibly fast and super efficient!. When I first talked to them for a quote, they made it very easy as they walk you through the whole moving process. The person giving the quote makes you go room by room and list all the furniture that you are planning on moving to your new place. They then explain what's included in the price and email you a copy for your records. A $50 deposit is required to lock in your date and is credited towards your total at the end. Adil and his team works super fast and waste no time at all. They are very knowledgeable and work great together as a team. They finished our move 2 hours earlier than what was quoted! Amazing! All our furniture and belongings were packed wonderfully in their truck and all made it to our new place in their respective rooms without any issues. I highly recommend using Move4U the next time you need movers. Their pricing is very affordable and hiring them was one of the best decisions I have ever made. My back would never have survived this move and am very grateful for these guys!

    Roy's Moving 1

    Roy's Moving 1

    4.8
    (114 reviews)

    17/10. i wanted to support a small business rather than use a chain company, and i'm so glad i…read morefound Roy! The process was SMOOTH, everything he said he would do (email by X time, call by X time etc) he did, and they were Crazy Efficient. Plus, everything got from point A to B without a scratch. The entire time was friendly/casual/courteous and willing to help with anything i asked. Would recommend in a HEARTBEAT.

    I used Roy's company this past weekend to move from Chicago to MA. I had previously used them for…read morean in building move. From my first chat with Roy to saying bye to him in MA this move was a breeze. Roy took the time to explain all my options, including not using his service. After talking I decided to use his team because of his reasonable price and my confidence in him. He made himself available to me by text prior to the move and assured me all my anxieties were unfounded. On move day he and his team loaded my things quickly and carefully. He even confirmed which boxes were fragile. After he left I flew to MA and the next day around noon they arrived to unload my things. Everything, including my white (!!!) couch, was in perfect condition. A one day turn around for a long distance move is unheard of. Their service was above and beyond. I am appreciative of their kindness and courtesy. Roy and his team weren't just professional they were personal. They truly care about their clients. I am grateful for them making a stressful and emotional relocation as easy as possible. Using Roy and his team for this move was the best choice. I would highly recommend them to anyone looking for movers short/long distance.

    H2H Movers

    H2H Movers

    4.2
    (431 reviews)

    Chris and his crew were great! Moved me extremely quickly and the total bill came in less than the…read moreestimate. They protected and transported my belongings safely. Would definitely recommend them.

    From the very beginning, I worked with Valerie to set up a quote. After a terrible moving…read moreexperience from another company, Valerie reassured me that not only are they insured but they take the utmost care from start to finish. For my actual move day, I went from a house to a storage unit to our new home. Mykola and his team showed up just on time, provided proper communication ahead of time where we walked through the space - he took note of what needed to be taken, wrapped up carefully, including the moving of a piano, and asked great questions. They disassembled a variety of furniture such as a standing desk, couch, beds, and more. The entire team was incredibly efficient, polite and respectful of my property. When we were in the storage unit, they worked so effectively and cleared the unit in only 30 minutes! Once in the space, they were fantastic - they moved boxes into the correct room, double checked with questions, assembled furniture and at the end of the day, they finished in less time that I was quoted. Just to note - they do ask for a $50 deposit, and then, as part of my price, they request the first $500 of the full price to be in cash. Mykola was a wonderful foreman and leader - I would gladly trust H2H Movers again. Thank you for making such a stressful time of moving a seamless and respectful one.

    Collins Family Movers

    Collins Family Movers

    4.6
    (702 reviews)

    We used Collins Family Movers for our move in Chicago. The office team was very helpful throughout…read morethe entire process even when our moving plans changed. Richard (the owner) called right after I signed the estimate to go through the process. He is very helpful and friendly. The day of our move we had a window of 1-3pm, the movers showed up closer to 3 which was fine. Miguel, Juan, and German were super efficient while moving our stuff. The estimate we received was for 4 hours and they were able to finish in 5. Highly recommend supporting this small business! Thank you Collins Family + team for making our move so stress-free!

    From the very beginning these guys were awesome. I sent in a request for estimate late Saturday…read morenight, I got a call on Sunday to go through everything, discussed pricing and what typical moves of my size typically take from there I felt we had a fairly accurate estimate and was able to pull the trigger they were able to get me in that Friday. The guys showed up very punctual (5 minutes into the arrival window) got my two full storage units loaded up from the 5th floor in what I can only assume was record time and got everything unloaded even faster. I can not say enough good things about the crew: Miguel, Juan, German, Denis, Jose, and Henry. They were fast efficient and best of all careful. They protected everything and made the move easy. I would have no problem recommending these guys to anyone making a move in the Chicagoland area. Best of all pricing was very competitive, and final bill came in at the estimated cost.

    New City Moving - movers - Updated August 2026

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