Collins Family Movers recently helped my family with a long-distance move from Chicago to Michigan. I recommend them extremely highly. CFM provided full packing services on a Wednesday, and on Thursday they loaded everything onto two trucks, drove to my new home, then unloaded and set everything up (in one day!). It was a complex move. We were coming from a very full townhouse - lots of breakables, a couple pieces of furniture that required significant disassembly, a piano that had to go around a tight corner and down a flight of stairs. Everything was packed and loaded with extreme care. When we arrived at the new house, the team went to great lengths to place everything just where we wanted it, assembling all items and cleaning up nicely. Through it all, every member of the team showed a very high level of professionalism, compassion, kindness, and respect, both for my belongings and for my family members. Working with owner Richard before and during the move was also excellent. He walked me carefully through my moving options, and provided detailed quotes based on a couple different scenarios I'd asked him about. The price he quoted was in line with quotes I received from other local movers, but I went with CFM specifically because of the confidence I got speaking directly with Richard. When moving day arrived, there were no surprises: everyone was on time, the team was the size I expected, and the price was exactly what I was quoted. There was even a flub-up on my end, where I accidentally overpaid by a few hundred dollars, and Richard nearly immediately refunded the balance after the move was complete. A long-distance move with a house full of stuff is one of the most stressful experiences of a person's life. There's nothing more valuable than having a moving company that provides door-to-door service, with professionalism and transparency. Collins Family Movers went above and beyond for me in all these respects. I'm very grateful I chose to work with them, and will 100% work with them the next time I have to do a long-distance move (hopefully not too soon!). read more

I would not recommend this company. They are overpriced and have a very poor quality of work and even worse customer service. They protect themselves with their lengthy contract to ensure they have zero liability with your future and belongings. After sending numerous emails with no response, I called to speak to them about the damages. Richard was quick to tell me that I was lucky he took my call since he just returned from a long trip to Italy. This made me feel like my concerns were not important and he was doing me a favor by taking my call. Before hiring Collins Family Movers, pay very close attention to the damage/liability exclusions in their agreement. In my experience, those exclusions were like a green light to be careless with anything they can later say they aren't responsible for. When they damage your property, don't bother talking to Richard as he will make you feel like it's your fault for trusting them and not moving certain things yourself. I paid $1,600 to move a one-bedroom apartment with no appliances, yet apparently the best option would have been for me to move certain belongings myself. If I'm hiring and paying professional movers, I expect my belongings to be handled carefully whether or not a contract says the company will reimburse me if something gets damaged, but this is not what I got with Collins. Boxes clearly labeled for specific rooms were put in the wrong rooms. It was as if they couldn't read. I had to carry heavy boxes to the basement myself. Again a concern dismissed by Richard, but a service I paid for. A large, extremely heavy armoire was placed without anyone asking where I wanted it, and now I have to find someone to move it because it is sitting where my bed needs to go. It is unrealistic to expect a 60 year old woman to move this heavy furniture, yet all Richard could say was "where were you" as if I was unavailable. There was no sense of urgency from the moving team. It literally took three hours to load my one bedroom apartment. Mind you when I moved a year ago with Alamo and the same belongings, it took half the time. When I expressed this concern to Richard it was dismissed and excuses were made. I had to unwrap all of the furniture myself just to get them out of here because it was taking them so long. In addition the movers took an over one hour to make a drive that took me 20 minutes, while I was paying by the hour, equating to over $110 overpayment. Also, know that your trash cans will be filled with their shrink wrap because they do not haul away their own packing material, also in the contract but in my opinion a dis-service to the customer. The shrink wrap was used in place of moving blankets, which would have been a more sustainable and safer option. I've now used two different companies. Alamo Movers Inc. took roughly half the time with essentially the same belongings and provided a far better moving experience, with no damage to my property. The cost was about half as much as. Furniture was carefully moved with no damage and placed where I wanted it. When they were done I was satisfied unlike this situation. read more

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Started off the move several years ago by saying that they wouldn't be able to finish the whole job today and if we start, we have to be OK with them doing a half job despite them having quoted us for the full job . We decided to go ahead with the move anyway since the place needed to be empty for the next occupants. I had to hire another moving company to finish the other half the next day Going back to the move, after we got to my new place, one of the movers was angry about the move because I mentioned they had broken some furniture. That mover threw some furniture across my front yard in a fit of rage (he was a big dude). I genuinely feared for my family's safety in that moment and tried to diffuse the situation as best as I could. I contemplated calling the cops but decided to just get them out of my house as quickly as possible. I still tipped mostly because I was afraid they were going to come back and attack my family if I didn't. The company refused to take any responsibility for the damaged furniture which totaled about $500 in damages. Every time I see one of their moving trucks around the city, my palms start sweating as I remember that terrifying day. read more

I decided to hire Collins Family Movers since they did a great job with my last move. They did not disappoint! They were very friendly yet professional, very efficient, and was able to do this move within my budget. Would not hesitate to use them again. read more

The Collins Family Movers crew was fast, efficient, considerate of our belongings, and thorough. Highly recommend and planning to hire them again to help my brother move. 10/10 5 read more

Great job! The guys arrived on time, worked promptly and efficiently, and all of our furniture was delivered safely on time at our new home. Friendly and excellent communication every step of the process. Would definitely use again if the need should arise. read more

I had an excellent experience with Collins Family Movers! Néstor, José, and Danny were outstanding from start to finish. They were friendly, professional, punctual, and highly efficient, while taking the time to understand and accommodate all of my needs. They handled every item with care, protected my belongings, and placed everything exactly where I wanted it. Their clear communication, attention to detail, positive attitudes, and willingness to go the extra mile made the entire move smooth, organized, and completely stress-free. I truly appreciate their exceptional service and would enthusiastically recommend Collins Family Movers to anyone seeking a dependable, careful, and professional moving company! read more

I've moved with Collins twice and each time the process has been very professional and straightforward regarding pricing. My movers, Arnulfo and Austin, were timely, very kind and took good care of my furniture by disassembling and wrapping them so that they weren't damaged during the move. Overall, this company is very efficient and great at what they do. read more

I found Collins Family Movers from their Yelp reviews and I feel very lucky that we did - we could not be more pleased with their services on our move in early August a few weeks ago. My relative was moving from Chicago to Seattle on short notice and we needed some extra hand holding through the process. Richard Collins understood and gave us as much personal attention as we needed. Yes, the price was a little bit more than some corporate moving companies we talked to, but having a person hearing what we needed and making it happen at all stages of the move and the peace of mind we gained from that was more than worth the small price difference, so the value was excellent. Every part of the move, from communication, scheduling, packing and unpacking at both ends of the 2000-mile drive was clear, accurate, punctual and handled with as much care as we would have given in doing it ourselves. Highly recommended and grateful we found them! read more

I hope that I never have to move again, but if I do, I will definitely be using Collins Family Movers! Richard was incredibly helpful, communicative, and fair. The guys hustled for nearly 12 hours, staying positive, and working hard the whole time. I was blown away by how much they could carry! I added a picture below of my man Jeremy carrying eight boxes (and then using his spare hands to pick up other things!). Special shout out to Austin for helping me twice! read more

Collins Family Movers - Movers Near Me - Chicago, Illinois

We needed help unloading a truck and Chicago and we saw these guys had great reviews on a few different platforms, and we decided to go with them. I work for a DC based moving company called Mic's Moving and we set a high standard for our employees. So when we need to partner with another company I make sure to do my homework. From the first conversation about possible hiring some help, to the actually booking process was a breeze. The sent a clean estimate with no hidden fees. Made to answer all of our questions. They called the day before to let me know when to expect the crew there the next day. The day of the unload Johnathan called me to let me know when he would be there. Since he arrived before me he took it upon himself to see where was the best place to preform the unload at. I get there and these 2 guys are quick to do a walk through of the access points and apartment with me. Then the magic started! I am a good mover and not easily impressed even with good movers sometimes but the level of care and ease these guys moved had me thanking the stars I hired Collins Family Movers. They even had a small tool I needed to finish tightening a loose screw on a chair. So take it from another moving professional this company is one to consider. We will be partnering with them on all future moves to Chicago. Huge thank you to Johnathan and Berto read more

Collins Family Movers - Johnathan Rob , Berto. - Movers Near Me - Chicago, Illinois

They helped me with a local move. The three person crew worked hard, was friendly, and made move day as stress free as possible. I did have one small issue and really appreciated how efficiently and thoroughly they resolve customer concerns. I recommend using them. I will keep using them for any future Chicago moves. read more

The guys did a great job, efficient, careful, wrapped everything up to avoid any damaged, no hidden charge, .. This company earns your piece of mind! read more

Arnulfo, Celevonio, and Axel were exceptional! Hands down the best moving team I've ever worked with. Timely, efficient, cautious, detail-oriented, and personable. They made two stops and worked a miracle with packing our storage unit. I also appreciated the consistent and courteous communication from the administrative team throughout the process. Definitely my most seamless moving experience. read more

All around good experience, workers were polite and never stopped moving for the entirety of the day. Pricing was aligned with quote, the only reason I'm not giving 5 stars is because there was one large ding/scratch that happened during the move in which the worker immediately took responsibility for which is good. However I asked if they could clean it with a eraser pad or something and they couldn't. They suggested I use dawn soap, that However did not work. So I had to go and get some paint and paint over that mistake, which also happend to create a small nick in the top of the French doors which will forever be there. Also two 6 inch long black scrapes on the floor that weren't previously there. I know it sounds petty, but this was a new build home and there was zero damage or scuffs prior to the move. Again, still happy with the service and accidents happen. read more

Such an incredible experience again with Collins Family Movers! This was my third move using their services, and they are always so kind and professional from start to finish. Jonathan, Arturo and Carlos were amazing. It was a cold and snowy day so conditions for a move were crappy, but they got it done with no problem. Thank you to the team for making our move much less stressful! read more

I researched many movers and decided on Collins based on reviews on Yelp and Google with keywords like "professional", "courteous", "careful", etc. From my first inquiry with the office staff to the owner reassuring me when I called to confirm my move to interacting with the movers on moving day; everyone was knowledgeable/skilled and kind. My move was quoted at 4.5 hours and they finished in 3.5 and could have finished in 3 if we didn't have to wait 40 minutes to get access to the elevator at the new place. So careful, courteous and under budget? Uh yes please! I will absolutely use them again. read more

From the very beginning these guys were awesome. I sent in a request for estimate late Saturday night, I got a call on Sunday to go through everything, discussed pricing and what typical moves of my size typically take from there I felt we had a fairly accurate estimate and was able to pull the trigger they were able to get me in that Friday. The guys showed up very punctual (5 minutes into the arrival window) got my two full storage units loaded up from the 5th floor in what I can only assume was record time and got everything unloaded even faster. I can not say enough good things about the crew: Miguel, Juan, German, Denis, Jose, and Henry. They were fast efficient and best of all careful. They protected everything and made the move easy. I would have no problem recommending these guys to anyone making a move in the Chicagoland area. Best of all pricing was very competitive, and final bill came in at the estimated cost. read more

Collins Family Movers - Collins Family Moving - Movers Near Me - Chicago, Illinois

A little too pushy for me I ended up with a hospital emergency and I am going to know that but they still kept calling

Very professional, super fast responses, good communication, awesome in every way. Thank you!

My son had his friends back out on him the day before he was supposed to move. We live far away, so I could not get there to help him. Decided to look around to see what companies were available, and Collins was able to help us out. They kept us informed as to when they would arrive and arrived right when they said they would. They moved him out of his garden-level apartment and into a storage unit. Although they quoted me 3.5 hours, they were able to do it in 2 hours. I was charged for only 2hours, so I was happy. My son said that they were great at moving everything out and packing it into his storage unit. He had a really heavy and big couch, and he said that they handled it with no problem. Really satisfied with Collins Family Movers, and will probably schedule them again to help my son move into his new unit. read more

I have used Collins Family Movers for two long-distance moves and one local move. There were never any damages, nothing missing or lost. Including the moving of cars twice. Lots of communication before and during the move. All the guys who moved me were great at packing and wrapping furniture. Extremely nice, friendly, and polite. I hope not to move again, but I know I would use Collins Family Movers, if I did. Thank You All!! read more

Nice guys on time communicated every step of the way. They explained every step and I felt like everything was handled swiftly with a smile! Highly recommend! read more

The men were super nice and attentive. Great communication and efforts to moving my items in a timely manner. There were slight dirt markings on my sofa from the move but Richard made sure to reach out with a solution and took care of the situation. Great service! read more

Moved from a one bedroom apartment locally. The movers arrived on time and worked efficiently. Final cost was very close to the original estimate, which I appreciated. Overall, professional and stress-free. I will be using them for my future moves! Tyler and Andreas were my movers and they were phenomenal!! read more

We've used Collins Family Movers twice and would definitely recommend their team. Richard (in the office) is efficient, patient, and super customer oriented. And the guys that actually handled the move were great - even kept their sense of humor when they learned they were going to the attic! They were more reasonably priced than other estimates I received. So worth it! read more

Thank you so much to Nestor and Jose for making my move so incredibly seamless. They are extremely professional and fast! I would and have recommended this company, and especially these two movers, to anyone I know moving. Thank you again! read more

The best movers I've worked with! They were efficient, helpful, professional and very nice. Thank you William and the rest of the team!

I'm finally settled and sleeping normally again after completing a two-stop move with the expert help of Collins Family Movers. Rick followed up with a phone call within hours of me submitting my "Get quote" form and was helpful, kind, and clear in communicating what to expect on the big day. I got reminder texts the day before and the morning of my move, and the lead mover (Jeff, I believe) called me with ETA updates when they ran into traffic on the way to my place near downtown Chicago. The 3-man crew assigned to my move worked efficiently and carefully, to ensure that nothing was damaged and dinged. The layout of the high-rise I lived in isn't easy for movers to navigate with rolling carts, but they made the best of it with smiles on their faces. After a stop to drop off 15% (or so) of my belongings at my boyfriend's apartment (my new home!), we traveled on to my storage unit, where the crew gamely Jenga-ed the rest of my stuff into a storage unit that was just barely big enough to contain everything. Again, no complaints and all smiles. My only nitpick (and it's a super minor one) is that some of the things I'd color-coded to be put at the front of my storage unit (for easy removal when needed) ended up stacked high on top of items at the back of the unit. So retrieving them won't be quite as easy as hoped when the time comes. But given my complicated color-coding system--and the fact that the entire move of one apartment took nearly 7 hours because of traffic and the 2 stops--I'd say these guys NAILED IT. :) Thank you, Collins Family Movers, for making a day I'd been anxious about all summer so much easier than I feared it would be. I will recommend you wholeheartedly and hire you again when I return to the city in a couple years. read more

Had a wonderful moving experience with Collins Family Movers! Austin and Eddie were timely, helpful, and very efficient with getting all of my things loaded up into my truck for an out of state move. Prices were competitive and well worth the service! Richard was also very helpful with scheduling and was extremely accommodating. Can't recommend them enough! read more

12.5.25 - Just wanted to add that I hired them for two additional moves and they were fantastic! I had to re-schedule the last move twice and they were very accommodating. These were very heavy items and not all that easy to deal with. I highly recommend them! read more

First time for us to deal with Collin's Family Movers. Crew showed up on time, all our items were wrapped in blue blankets, they worked non stop! No time for breaks, and they were super friendly. Their quote was also competitive compared to others. I would use them again and recommend to contact them for your next move! read more

Collins Family Movers came through with a last minute move. I wanted to clearcut a storage before I had to pay another month in a few days. I called Collins and they were able to move our stuff out the next day. Of course we were moving it to a home that was already furnished, the movers did a good job of stacking stuff up in a back room perfectly. read more

Best move experience ever... I have moved over 20 times and experienced every possible way in which a move can be crappy. Collins Family Movers was fantastic. They were better than on time, they were early (a first in my experience). Carlos and his team were courteous, thoughtful, and thorough. No damage to any walls (another first). Fragile items packed and treated well. When we found last minute items we nearly forgot the team was not annoyed...they were actually nice and rolled with it. This is a family owned business and you can tell they care about every detail in this process. Do yourself a favor, take the stress and hassle out of your move...hey, if you get Carlos and his team it might actually be fun...Call Collins. read more

This is my third move with Collins they are professional respectful and so hard working! Berto and Ernestino were amazing to work with. I had to get reschedule several times and John in the office was super understanding. I will be using them again from my next move. read more

This was my first time hiring movers and I had a great experience. Their estimate process was easy and the price was fair, not inflated like some other companies I spoke to. Carlos and Jesus did a great job with the move itself. My new place was a third floor walk-up and they were amazing with unloading everything and somehow making it fit through the stairwell! They handled my things with care and I would definitely recommend them. read more

Very quick and efficient. 2 movers were able to move my stuff out and transfer it to my destination (about 45 minutes away) in less than 3 hours. Pricing was affordable compared to other moving companies as well. read more

First time using Collins, but they had come well recommended by friends and family. Very responsive from the get go with the estimate process, outreach, etc. for our local move in the Chicago suburbs including retrieval of some items from a nearby storage facility. Fair explanation of pricing, options, materials. Very competitive to the others, and with a more personal explanation, guidance, etc. They were also responsive with questions that arose in the lead-up to the move and preparations/inventorying. On the day of the move, the crew worked quickly, taking good care of items. Miguel, Julian, Andrez, Jesus, and Collin handled the packing, furniture disassembly, and safe transport of all the items. They made the moving process a lot less stressful and definitely would use them again should anything need to be moved. read more

Collins Family movers did my daughter's recent move from Chicago to Philadelphia, and I highly recommend their services. Richard, the owner, was extremely helpful, resourceful, and always immediately available to answer any questions. We were looking for a smaller local moving company that provided personalized services rather than any larger Van Lines that do multiple moves along the way. We had their full attention on the day of the move for loading in Chicago, and unloading in Philadelphia. The crew was amazing, super helpful, and maintain great communication throughout the process. Moving is always so stressful, but not having to deal with additional stress from delays, poor customer service, and lack of care is invaluable in my opinion. This is how a move should always be! Highly recommend Collins Family Movers for a smooth experience, and your peace of mind! Thank you Richard Supran and the entire team for being the best at what you do! Andrea H read more

Recently used Collins Family movers and was very happy with the experience. The guys were on time, professional and worked very efficiently. Will definitely use them again! read more