They were so efficient and careful, so quick in and out with piano, it was actually mind blowing

WOW! QP's quote was the most reasonable of any I got, and they were worth every penny! They were true to their word on time, price, and quality. The move was seamless and it was evident that this is their specialty. The piano they moved is over 100 years old, so, it was extra heavy and an antique to boot. They made it look easy! The crew was so nice and professional both before the move (phone and texts) and on the day of the move. I can't recommend this company enough. read more

Quality Piano - Piano Services Near Me - Bensenville, Illinois

I was amazed at how quickly they moved my piano with ease! Thanks again for your kindness as well.

The guys who moved my piano did a great job. Dealing with the owner, Jaime, was awful. It's unethical to double the charge of a move on-site when a customer's piano is sitting on a city sidewalk and it's about to rain. Claiming you didn't know about stairs when you charged me $100 to to a site visit in advance is simply a reflection that your team did not properly scope out the site. I also got a time commitment in writing from Jaime at time of booking that he didn't honor. As a result, the bill for my other movers also cost me more while we waited for his team to show. Conveniently, Jaime goes quiet when pointing this stuff out to him and forwarding what he puts in writing to customers. read more

Please review comments on Yelp by Serenity, and Jennifer as this is similar to how my home, my wife and I were negatively regarded. Quality Piano Moving damaged our hardwood floor. Gouge was documented by both parties at time of piano move. Lead man on site (Joe) informed me Quality Piano Moving has a repairman that could repair Gouge. Many emails quickly exchanged with third party Jaime Ortiz stated upon separate interview with lead mover (Joe) Quality Piano Moving would not accept responsibility, nor would they repair damage, denying to accept responsibility for damage. read more

Quality Piano - Piano Services Near Me - Bensenville, Illinois

We recently bought a piano and my husband's aunt highly recommended them. I called them and at first gave me a quote of $300+, i requested if they can lower it to $200. I forgot the name of the guy who helped me but he advised that on the eve of the move they will confirm the schedule and I should ask to speak to the office manager to see if they can lower my price. On the day of the move, they were very courteous and made sure the piano was not scratched or damaged. Lastly my final price was $230! What a great price and services! read more

Super great crew!!! Eddie and his crew made it easy and stress free! I am talking about from start to finish. I would recommend this company, I also had other options but the way Eddie handled me, he was taking extra steps to make sure we had everything we needed to safely pack and move our piano. YOU WON'T REGRET IT :) read more

Very prompt quote response and flexible. We downsized and thought we had enough room for our 90+ year old baby grand. Sadly she has to go since we're having the floors re-done. Arrived on time, very carefully removed her legs and rolled her out to the garage. Guys handled her with care and there she sits waiting for a new family to adopt her. Will highly recommend QPM to anyone! read more

Knowledgeable and courteous. Moved our little old upright piano without much effort. Extremely affordable and great value for the money.

I had a good feeling about Quality Piano Moving after Jaime responded to my quote request within 30 minutes. She explained that its a flat rate, no hourly hidden fees etc (I was charged what I was quoted). Pickup was scheduled between 8:00 and 10:00, I got a phone call at 8:00 letting me know they'd be over in 20 minutes, and they were. In terms of the move, WOW! Joe and his crew are amazing. Super friendly and quite possibly super human strength. The moved a Steinway 6' Grand down a Sprial Staricase, no nicks, no dings no nothing. They also moved an Upright Piano up two flights of stairs. They made moving my Organ look like cake. When I have to move into my new studio, I know exactly who I'm calling! read more

Moved a Yamaha upright piano down a flight of stairs into our basement. Crew of three guys showed up and did a great job. You could tell they have been moving pianos for decades, with one of them moving pianos for over 30 years. Their quote was $290 but we settled on $250. We called around and their quote was right down the middle. Will use them again if we ever need piano moved again. read more

My piano was swiftly moved from my old house to my new house by three gentleman. They were punctual, and quick. Their price was very reasonable, and the estimate process was simple. Some other company made me go count all the stair steps from both old and new place before even giving me a quote. So, in the future if I need to move my piano again, I will just go with the guys again. read more

Quality responded to my inquiry in a timely manner, give me a quick quote for my spinet piano move across the Chicago suburbs, and was excellent in communication. On the day of the move, the moving team arrived in the time window expected, was safe, courteous, and quick. read more

They are professional and efficient. I had them move a medium size, upright piano from our main floor to a lower level (6 stairs). Quality piano sent three men. They made it look so easy rounding the corners to get to the stairs. They protected the carpet on the stairs. Most important, they were careful to protect the piano during the move. I was pleasantly surprised at their efficiency and speed. It was apparent they are experts at piano moving. The cost was comparable to other piano moving companies. They were recommended to me by my piano tuner. I would highly recommend Quality piano movers. read more

These guys were amazing - punctual, friendly, efficient and reasonably priced. They made piano moving look easy and took great care of our piano. read more

Quality Piano did an amazing job with moving my upright piano. They put blankets on carpet to avoid making scuff marks with their shoes which I appreciated. The guys were really nice and professional and the whole process was finished before I knew it. I called 3 piano moving companies and they were by far the most responsive with the best price. I highly recommend for your piano moving needs! read more

These guys are AWESOME!!! If you need a piano moved.... call these guys first and then throw your phone away. You will want for nothing using these guys! Just perfect job, fast and totally professional. They are priced well and the team is fantastic! read more

Quality Piano was outstanding!! They arrived on time, setup quickly, moved the piano efficiently, and were extremely careful. What more can you ask for. I wish I could hire these guys for a whole house move. read more

Al and the team were great. They were prepared, looked over the situation first, pointed out small marks on the piano before they moved it, and were very careful/conscientious. Three strong guys at $100 under the nearest competition and $200 under our local moving company. The office personnel and scheduling were great too. They confirmed pickup time range the day before and called 30 minutes before they they showed up. Couldn't have been better. Nice guys too. read more

I called Quality Piano Moving to move an upright piano from 23rd floor of high rise condo in downtown Chicago to single family home to Oak Park, IL with 6 stairs from street level. They were punctual, courteous and best of all, AFFORDABLE! since my old piano wasn't worth much but we still wanted to keep it. I would definitely recommend them. read more

These guys were fantastic!!! Jamie and Jessica were great on the phone and email to get this set up. The movers were friendly, professional and just great! I will use this company for ANYTHING I need moved! They are wonderful!! read more

Fantastic company to work with for your Piano moving needs! Excellent communication, excellent service, prompt and on time, friendly and professional staff, respectful of my home, and the list goes on. These guys and this company were Quality all the way. Would definitely recommend them for your piano moving needs! BTW no clue why it says CA.. This was in Illinois! read more

They moved our baby grand piano and dented the side of it with our piano bench. Instead for owning up to it and apologizing, Enrique's team member quickly stated that they hit another area on the piano, and that the dent was originally there. Very unprofessional. Would NOT recommend if you cherish your piano! In addition, Enrique was quick to ask for the signing of the contract when the job was not even completed. Very shady for a "professional" moving company. read more

Great team of intake people and coordinators. And most of all a great moving crew that moved two pianos for us. They picked up the pianos from a warehouse on the north side and delivered to two locations in the Chicago suburbs. They were on time, very professional and took great care handling our upright and baby grand. Top Notch! Will use again. read more

I can't say enough good things about how outstanding my experience was with Quality Piano Movers. Not only were they the cheapest option, they were able to make special arrangements THE SAME DAY. Everyone I spoke with was very courteous and obviously knows what it means to have great customer service. The movers themselves were just as courteous and handled my piano with supreme care. I was running a little late getting to the delivery address and they were super understanding, no even a hint of frustration. I'm sure this piano is going to be moved again and I'll 100% use Quality Piano. Thank you!! read more

We were delighted with the level of service that Quality Piano Moving provided. We had a baby grand piano moved in December. The movers were on time, professional, kind and friendly. They made moving this into our home seem like a breeze. I'm not planning to move my piano again for a very long time, but I wouldn't hesitate to refer Quality Piano Moving to anyone considering a move! Thank you! read more

I had bought a baby grand piano and had it moved. I was disappointed by being charged extra when it was delivered even though they were able to use the Elevator avoiding the stairs. After it was delivered I noticed that two key had been damaged when they shifted the keys back in place (they transported it on its side). While the repair was only $295 they refused to pay the damage they caused. I was very disappointed in the quality of the delivery. read more

These guys are the best. I've used them twice now and recommend them to everyone! After a horrific experience with a U-Ship mover (he tried for 2.5 hours to move my upright piano up three flights of back deck stairs before giving up), I called these guys and they saved the day -- in less than 20 minutes. Three years later, I am moving again so I called them up to ensure my piano was moved properly (even though I'm using other movers for the rest of the condo). Yet again, they were immediately responsive, showed up on time, even sent a guy who helped move the piano in, and had no trouble getting the piano out. What a relief! They are true professionals -- they handle the piano with ease and get the job done in no time. I wouldn't waste my time with anyone else! read more

Would not even give this company one star. Scheduled a piano move. 1st time frame we were given was 12pm-4pm. Both parties at pick-up location and drop-off location took the day off of work. 2nd time frame 3-5pm. Driver was supposed to call 30 min before arrival. No call received. Called company. Said they'd be there in 20 min, AFTER window. Supposedly came to the door and said no one answered the doorbell, even though waiting for movers for hours. Tried calling driver 10 times- never picked up once. Bottom line- move didn't happen, and owner was completely unapologetic. Poor communication. Do not book this company ever! read more

I had used Quality Piano Moving several years back and had a terrific experience. We recently moved, and wanted to make sure our piano would be moved properly and without any risk of damage. Once again, the movers provided excellent service and ensured the instrument was well taken care of. It was in the same condition when it arrived and was put in place as it had been at our previous home. read more

I used QPM to move two pianos. One was a 52in upright from the top floor of a 3-flat in Chicago to a home in the NW suburbs. They did such an amazing job I had them move a 9ft Steinway grand piano from a home in the NW suburbs to a home on the North Shore. I was impressed again. I had previously used a regular moving company who convinced me that they had a special license for moving pianos as well. Apparently there is no such thing. Anyway, my upright was damaged from the move with the regular moving company. From then on I vowed to only use QPM because they only move pianos and they definitely know what they are doing. I will have them move the 52in upright into their storage facility and I completely trust it will be taken care of there. The moving and storage prices are very reasonable. read more

I found them online and was a little hesitated to make an appointment at the beginning. The lady answered all my questions through email and told me they had availability on the date I wanted. They showed up according to the time they had told me and were very polite, friendly and professional throughout the process. I high recommend them!!! read more

These guys are great. I first used them 3 years ago, to move a treasured family heirloom from my parents' home in Wheaton to Evanston. They moved a 56" 100+ year old upright, with a casing in amazingly good condition. It had been around the world with my military family and was always meant to come to me. That happened suddenly when my parents relocated to the west coast, driven by a need for additional support with my mother's advancing Alzheimer's. I mention this because the movers were extremely kind to my mother, who had great difficulty parting with the piano. Fast forward to my move this weekend to a new apartment. I'd learned in the time that I'd had the piano that it couldn't be tuned anymore, that it was beyond its last leg on the inside. I also didn't play it more than a few times in the 3 years I had it. I needed to move it with me or dispose of it. I knew I wanted to upcycle it somehow, so it needed to come with me. But I had mixed feelings about continuing to move it. Joe took my call, and remembered me and my piano from the first move. With lots of stairs on both sides of this move, it was going to be more expensive than I expected. They gave me a good price, but I was conflicted about whether it made sense to keep it. The guys saw there was a back way to move it and avoid the stairs, and tried to do that (easier, and would have saved me more than half the cost). The piano didn't clear. If that had worked, I probably would have kept it. But in the process of that attempt, they confirmed that the sound board was cracked. And as they pulled foot board off, I'd started to see that the pieces were very beautiful, could even be simply mounted on a wall. This was what I was looking for. I opted to salvage as much as wood I could from the beautiful piano casing and move ahead with disposing of the piano. (They adjusted the quote accordingly). It was a difficult decision for me and I vacillated, but no one rushed me. (I think they've seen this before too). I joked with them that they must see a lot crying women, and they said they see a lot of crying men too. Not everyone will have the needs I did, but am including all of this because their flexibility and responsiveness to the situation helped me tremendously and I appreciate it. And it sounds like the circumstances of my moves are not unique in their world. Kindness aside though, these guys know what they're doing. With the first move, the piano wasn't clearing the stairwell, and they took apart what they could and got it through. They took great care of my piano. They clearly know what they're doing. They told me they are the ones called in when other movers can't make the move, and I believe it. I don't think I would have anyone else move a piano for me, particularly one of any monetary or sentimental value. They are expert in what they do. read more

Quality Piano Moving transported our piano in late March 2016, and did a wonderful job. It was an all-around good experience. We had done diligent research in advance, and had contacted perhaps five different piano moving services. Quality Piano was quick in the communications with us and accurate with their estimate. We made it clear that we had a small window to move the piano and needed it to be be done within a few days. They had no problem, and apparently did not charge any extra. The movers arrived promptly, were dressed professionally, and took care of the piano. I highly recommend them company. read more

I recently purchased a piano on craigslist and needed a local piano mover. No matter who i called (local music stores, friends with pianos), they all recommended Quality Piano Moving. With this type of quality recommendations, i expected them to be expensive, but they ended up being the least expensive of the moving companies i called, by far. The movers were prompt and quick, but very careful in the delivery. Even though it was a smaller piano, there were 3 guys, and they worked great together. No hesitancy in giving them 5 stars! read more

I needed to move an antique, heirloom, upright piano from the suburbs to Madison, WI. I shopped around and Quality had the best price by far and uncluded insurance. They told me they would pick up the piano between 10 and noon which would put them in Madison no earlier than noon. They were here at 12:15! They had planned on taking in through my walkout basement but with 4 inches of snow, that was a no. But the 2 guys said no problem and down the stairs it went. No bang or bonks, I was impressed! Thanks! read more

These guys were great. Very professional, quick, and clearly knowledgable about pianos - not just about moving heavy stuff. Communication was prompt, friendly, and they were very accommodating of our schedule requests. I will definitely use them again. read more

These guys are amazing. I inherited a piano that I could not keep and was giving it to a friend who was paying for the moving. When they arrived to move the piano, they pointed out a cracked leg and all kinds of problems with the piano and suggested that it might not be worth moving or safe to set up. This was a pretty surprising suggestion considering they would make their money from moving it. I thanked them and asked how much I would have to pay if I were to cancel. They had already shown up with 3 guys, after all. They told me if they don't move it, I don't pay. They said they would rather lose the job than make money on a bad situation. That is integrity! I tipped them anyway, and was happy that I chose such a great company. I will definitely use them from now on! read more

Amazing piano movers... we've used them twice in the past 10 years and they are truly experts. I wouldn't trust my baby grand to just anyone! read more

So responsive over the phone--even on the weekends. The best deal around too! Quick, respectful of our home, and friendly. Treated us and our 100+-year-old piano very well. read more