1. Extra Space Storage

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Austin, TX

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Extra Space Storage

3.5 (19 reviews)
Closed • 6:00 am - 10:00 pm
Updated a few days ago

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4 years ago

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Emily S.

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3 months ago

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3 years ago

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3 years ago

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8 years ago

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3 years ago

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4 years ago

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Emily S.

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4 years ago

Kurry is a very responsive and great store manager! We are so glad we moved our storage unit to Extra Space!

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5 years ago

The staff was very informative and very helpful, just opened a new unit there today the monthly rates are very low!

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4 years ago

Great customer service! Great location! Great access times! Gentleman at the desk was very helpful and attentive.

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6 years ago

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4 years ago

Got to lock good rates. Great service from the team. Facility is also good - airconditioned units and felt secure.

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6 years ago

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6 years ago

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6 years ago

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5 years ago

Extra Space Storage just increased my monthly rate from $150 to $230. F*@# this place!!!

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8 years ago

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8 years ago

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8 years ago

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Review Highlights - Extra Space Storage

“I had my friend Keke move out for me & he didn't even need instructions on finding the unit after hours.”

Mentioned in 8 reviews

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I had a really awesome experience at Public Storage! Everything about the experience was so much…read moreless stressful than I anticipated. I would 100% recommend storing your stuff here. I loved the convenience of the location, the dollies available to help with the moving process, and the access hours (6 AM - 9 PM) were super convenient for me. Philessia was sooooo helpful. She walked me through the different storage options and helped me determine the best size storage unit for my stuff. She was also super awesome to talk to and so, so friendly. I was having a really stressful day and she put a huge smile on my face. Thank you, Philessia! You're the best.

I have rented from here for over ten years and now the space I am renting is is going up to $400 a…read moremonth while on the website it is a new move in for $260! The longer you stay the more they charge screwing their longtime customers. I tried to get a smaller space so they transferred me to a new room, but our Piano did not fit . So, we put it back in our old space, but they charged me for the new one anyway, constantly telling me I owed them $200 ?! How when the original space I paid rent on was $335? Today I went and looked a t a different space the Property manager picked out for me, it was too small so we looked around and found one that will fit, but couldn't get it because they still say I owe them money! This place is a trap! I know I have been renting from here for over TEN YEARS and this is how rhey treat me rip me off and give the run around! AVOID THIS PLACE!!

Penske

Penske

(1 review)

The process was much more easier and stress-free than UHaul. I am happy to say that I trust Penske…read morenow with my future moves. The positives: -Unlimited Mileage and you just pay for one small fee (unless you don't want any additional add-ons. -The truck had a full tank of gas and I returned it with a full tank as a courtesy for the next person. -They had the option to keep the truck for three days and not just two which Uhaul had a big issue with. It's just not possible to return the truck within two days if I am moving from city to city since the city I moved to was 3 hours away from Austin. On the other hand, Penske provided the option to return the truck in the new city and not Austin. However, Uhaul had a problem with this and wanted me to return the truck in Austin by the second day. That sounds very stressful!! -The truck was very clean and spacious. I ended up getting the 12'Truck which allowed me to move out of a 698 sqft apartment. Negative: -There was only one worker at this location and he appeared to be burned out with his work. He was tired and did not speak much. He was a shell of a human. I say that Home Depot needs to make sure that there are more than one worker in the area so that he has someone else helping him out. However, when I returned it to the location in the newer city, the workers were much more lively and provided conversation. However, the truck was ready and he even drove the truck closer to the store so that it would be easy to access. I highly recommend Penske with your moving needs!

From the owner: Save Up To 20% When You Reserve Online Today!read more

Public Storage

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I needed a storage unit ASAP due to quickly having to break my apartment lease and move out of my…read moreplace within a week. I went to the Public Storage website (very user friendly, in my opinion) and reserved a unit for a start date of that same day. Within 2 minutes, Sean called me to confirm my *same-day contract* (awesome customer service) and set an appointment for me to come by and check out the storage unit, go over the details and get the contract processed. The contract process was user friendly and Sean walked me through every detail so I knew what I was signing. You need to have storage insurance, which they offer thru a 3rd party company. Not bad - $3,000 coverage for $11/month, and I didn't have to take the time to get other quotes, etc. This experience was the quickest, most painless process I've seen in a long time. Great booking systems and awesome customer service. Thank you Sean! Super impressed with being able to sign contract and start moving things into the unit on the same day.

Rats and DROPPINGS in my inside unit, went from a $92/mo 7x10 to them almost doubling that in a…read morespan of less than a year. They changed the lock on the door to get to my unit inside at one point and no one notified me, customer service line couldn't help, manager didn't answer so couldn't access my stuff until I finally saw someone at the office for like an hour. To top it all off they have crazy lately fees for like $80 and try to auction your stuff if youre less than 30 days late. Moving out in a week don't go here!!!

Extra Space Storage - selfstorage - Updated November 2026

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