*Please note this review is based on the guest experience I received. I haven't actually put…read moreanything into storage at this facility* I called SecureSpace to inquire about a storage unit. I spoke with Jimmy D. on the phone and was extremely impressed by his intentionality and how thorough and informative he was. He made sure I had a clear idea of what size unit I would need based on a few questions he asked. I scheduled a tour of the facility. Jimmy D. made sure I understood the pros and cons of indoor and outdoor units, etc. Based on those initial interactions, I feel confident that SecureSpace is a great option for me!

Came to check on some unit sizes and pricing. Jimmy D the property manager is so amazing on…read moreexplaining everything you us. I'm coming to rent here in August. Very clean facility and the manager Angela is so sweet!! Her follow up call and the 1st day access was great she made sure that I had all the info and my gate code to work she also showed me how to use the lock.

Extremely Professional Business. Highly secure spaces. Clean, orderly, and very kind and helpful…read morestaff. These people rock!

In addition to my previous review I wanted to add my disappointment in the management when I…read moreinformed them of our break in and move out. They just don't care. They said "crime happens". They didn't even notice our break in with the RV next door having a wide open door. Ours had the locks drilled out. My point in writing another review is to emphasize that in the years that they have been open they have done nothing additional to secure the property. Our last storage facility had the rolled barbed wire on top of their fence and we never had a problem there. The only reason we left was because the property sold and it was no longer going to be a storage facility. Bergstrom Storage doesn't care. They will just rent to the next rv owner that walks in the revolving door. That is why it is month to month I suppose.

Ive been renting from Austin Self Storage for a while now the customer service is wonderful, and…read moreI've never had any problems. Great storage.

I rented a unit online in July and because I didn't rent in person they would not honor 1 month…read morefree. I rented a 7x10 unit in July for $74 per month however when I went online to pay Nov 2025 rent they had gone up 100% to $154 with no notification in advance. I would never have rented this unit at that rate. Be forwarned very deceptive company Cube Smart Spicewood TX

I ended up going with a storage facility that was closer to my house, but just wanted to make a…read morepoint of highlighting James and his excellent customer service. Thank you, James!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Great experience with Airport Self Storage! Douglas is always professional, friendly, and very…read morehelpful! The property is secure and I feel completely comfortable leaving my vehicle there while I'm away. I commute out of Austin Airport for work, so being able to lease a unit to park my vehicle has been incredibly convenient. It makes traveling back and forth so much easier knowing my vehicle is close by and secure. As an added bonus, it costs me so much less than paying for airport parking every time I travel! Highly recommend Airport Self Storage and Douglas for his excellent customer service!

I stored my vehicle at this facility for a month and the experience was flawless. The space is…read moresecure, clean, and perfectly organized. Communication was prompt and clear from day one, and I always had access when I needed it. I loved that the location is in a quiet area with constant surveillance, which gave me complete peace of mind. My car remained in the exact condition I left it in. It was a professional, reliable service--highly recommended for anyone needing worry-free vehicle storage

I chose Einstein Movers because of all the amazing reviews, and they definitely lived up to the…read morehype. From the moment they arrived, Jordan D, Jeremy E, Jake P, Leo C, Corey H, and Antonio V were friendly, professional, and incredibly polite. I was honestly amazed by how careful they were with everything. They handled our furniture and boxes with more care than even we did, which gave us so much peace of mind. You could tell they really cared about doing the job right and making sure nothing got damaged. They worked hard, stayed positive the whole time, and made what could have been a really stressful day feel easy. It's not often you find a team that's this efficient while still taking the time to be so careful. If you're looking for movers you can trust, I can't recommend Einstein Movers enough. Their reviews are what convinced me to book them, and now I'm happy to add another five-star review. Huge thanks to Jordan D, Jeremy E, Jake P, Leo C, Corey H, and Antonio V for taking such great care of us and our belongings!

Recently moved from a 2b 2ba apartment in south Austin to a 1b 1ba apartment in west Austin…read more Einstein did great! The quote was accurate and their estimated time of move was too. The guys were super friendly and quick. They take all the precautions with walls/doors, and wrap everything before moving it. We've had some less than ideal movers before from other companies and Einstein doesn't even compare. We will be using them again in the future!

I had a really awesome experience at Public Storage! Everything about the experience was so much…read moreless stressful than I anticipated. I would 100% recommend storing your stuff here. I loved the convenience of the location, the dollies available to help with the moving process, and the access hours (6 AM - 9 PM) were super convenient for me. Philessia was sooooo helpful. She walked me through the different storage options and helped me determine the best size storage unit for my stuff. She was also super awesome to talk to and so, so friendly. I was having a really stressful day and she put a huge smile on my face. Thank you, Philessia! You're the best.

I have rented from here for over ten years and now the space I am renting is is going up to $400 a…read moremonth while on the website it is a new move in for $260! The longer you stay the more they charge screwing their longtime customers. I tried to get a smaller space so they transferred me to a new room, but our Piano did not fit . So, we put it back in our old space, but they charged me for the new one anyway, constantly telling me I owed them $200 ?! How when the original space I paid rent on was $335? Today I went and looked a t a different space the Property manager picked out for me, it was too small so we looked around and found one that will fit, but couldn't get it because they still say I owe them money! This place is a trap! I know I have been renting from here for over TEN YEARS and this is how rhey treat me rip me off and give the run around! AVOID THIS PLACE!!

The units are amazing. We were looking for a storage place close to where lived. ATX appeared the…read morebest for the buck. There are elevators on site and carts to move your items in and out of the units with ease. I recommend purchasing a lock on site. It is easier with this lock than a normal padlock. There are four sizes of the rooms. The largest is a large 10x15. I find getting the largest unit was better and few dollars more for the unit value. The next is 10x10. They have two smaller units. When you select a unit, be to remember your access code. You are going to need it to where the units are and to ride the elevators. Be sure to return any cats you use, it's a good sign of proper use in a storage facility. The two top mangers Paula and Howard are super nice along with the rest of the staff. You have a three day grace period to pay your dues before a late charge is applied. To prevent late charges, they accept auto pay. The units are open 9:00am to 9:00 pm Monday -Sunday. The staff is on duty from 9am-6pm. Be sure to be out by 9:00 or you will get locked in. They also have boxes and pack stuff in the office.

The facility is easy to access and the on-site staff are courteous, but I strongly advise against…read morestoring your belongings here due to an ongoing rodent infestation and poor handling from management. There has been a known rodent problem since September that management has failed to properly address or communicate to tenants. Several of my belongings were damaged, and others exposed to mice excrement as pictured. The only response from management has been to place glue traps, which do nothing to resolve the larger issue. When I requested to move units because of the infestation, I was initially offered a new one at a higher rate, which I found shocking and poor customer service, and then moved to another unit on the same floor--only to find that one quickly infested as well. Despite acknowledging the rodent issue, management offered no meaningful assistance or compensation beyond insurance that didn't cover the extent of the damage. This experience was extremely disappointing. Avoid storing your items here, and if you are currently stored on the 3rd floor, I would strongly suggest checking your items for signs of rodents.

Steven was awesome! He opened the door for us as we walked up. The store is super clean and…read moredisplays are nice. Steven is very chill and professional. Made our experience renting a truck easy peasy and pleasant as can be. Thank you, Steven!

I was trying to update my last review to show proof of the rat infestation. Here it is…read more Not only they ruined a lot of my things, but it is a bio hazard.

On-site resident manager Mark I old Austin. Very helpful and no random monthly increases. DRIVE UP…read moreACCESS to all units was what sold me.

The best storage company this side of the Mississippi! Extremely convenient and the most affordable…read moreprices in the Austin Area. I wish I had more stuff to store 5/5, highly recommend to friends!!!!!