The staff are friendly and helpful - they've helped me so much! Nice facility and most importantly,…read morevery secure.

They offer good customer service, clean units at a fair price. Place is also very secure.read more

ALL UNITS ARE ON THE GROUND FLOOR…read more Sign up was a breeze and really pleasant as we ended up talking about the role this enormous property has had over the years (Drive-In being one of them!). Administrator Glenda Shaw is downright charming. Prices are very competitive. Place is immaculate. The property is under surveillance 24/7. My storage unit is dry, clean and just the right size.

The only good thing you can say about Burnet storage is that it is conveniently located. I have…read morestored my boat here for the last 3 plus years. I had stuff taken off the boat, leaning post, yeti 120 qt cooler​ (cabled and locked), trolling motor (locked) and seats. I understand Burnet storage is not responsible for theft but today I picked up my boat and found the hitch bent, jack broken off, and wiring harness cut to pieces like it was mowed. Unfortunately the small boat next to mine had the same fate. Even if the prices for a spot were reasonable the cost for theft and damages is not. I do know they did increase security and the thefts were prior to the new gate...

Found the Bee Cave Rd location to have everything I need. Clean, safe, easily accessible,…read morewell-built storage spaces, reasonably priced supplies in stock, AND knowledgeable, professional staff. I went in only curious to compare to other storage options. Kristy not only listened but discerned what I needed. She took me straight to the unit I rented. Was so easy as she nailed it on the first one. Not pushy. Friendly, informative answers to all my questions gave me confidence not to go anywhere else. Continue to be happy with my decision! Prompt, friendly replies from Nathan as well.

I have had single and multiple units at this facility almost since they opened. The facility…read morecontinues to be clean, safe and very accessible. The staff has always been personable and professional and was especially so last week. We were removing a rug from one unit and it had definitely seen better days. Nathan, the manager, provided me with garbage bags and offered to dispose of the rug. He also inspected the unit for evidence of creatures....there was none. Amazing customer service! Very appreciated.

The couple that manages is so kind and helpful. They helped me get set up with a unit at the very…read moreend of their night, which meant the world to me as I was moving. The size unit is great for the price, has temperature control, and security. So far loving having my belongings at Northgate.

Sandra and John are so professional and helpful, here. They have all the moving accessories you…read moremight need, there in the front office. The place is kept clean and cool. And I think the rates are extremely reasonable for this time of year. We feel safe keeping our stuff here while our new place is readied for our move-in.

4.5 stars. The only reason not 5 stars is the unit doors are a little run down…read more Otherwise, these units are all drive up. They have 3 foot wide steel doors - not roll-up. The units look to be at least 8 ft tall with concrete walls. I got a 5x5 that looks more like 4x5 but the price is good and there are no hidden fees or taxes. Unlike public storage, you don't have to buy their lock. The units are not climate controlled. Access is 7am to 8pm daily through a secured gate system that shuts after every vehicle, so tailgating is not likely. Great location on Ben white near congress. The folks are friendly.

AUSTIN HIDDEN GEM. Its secure and very affordable rates. Not much more I can ask for a storage…read moreunit. Have been using Lone Star for a while and have always been impressed with their great customer service. Love how its so conveniently located and they have such great customer service.

I really enjoy the staff who works here at East Central mini storage. It isn't the most convenient…read morewhen you have to make an appointment just to speak with someone. When you perhaps need a lock cut or need anything of the storage unit nature, it's not as easy as walking into their office. But when you have the appointment, they are so helpful and nice. I suppose that's really not so bad considering the decent price in this small storage unit operation. The units are just fine and what makes this place special is the unique, local vibe to it. No corporate gimmicks or pricing.

East Central Mini Storage has exactly what you want in a storage complex…read more + It's entirely made of drive-up units (aka, no lugging couches up elevators) + It's a locally owned business + Competetive prices + Gated Access, where everyone has a unique code + Lights in all the units + Centrally located I haven't been here long, but so it's rained 3 times since I signed my contract and there's been no flooding in my unit. There are large gaps between the doors and the ground, but that can be fixed with some plastic wrap if you're super concerned about it. Overall, I'd recommend this facility to anyone who's looking in the area.

Thousands of dollars worth of my belongings stolen. The insurance sold has the exact same clause as…read morein the video posted below. The thieves picked the lock so the insurance won't pay. They only pay out if there's visible damage, even if the theif cuts the lock off and takes it the insurance will not pay. Nice people but please don't be lulled into a false sense of security. Not only is this place not safe and secure their scam insurance is worthless. If things change and I end up being treated fairly I'll be the first to post it on here....otherwise all I can say is be very careful, you are probably better off keeping your stuff at a friend's or something Watch this video: https://youtu.be/vocMfBq2WDg

I've used this storage facility for several years without issue. The prices are a little steep,…read morebut what would you expect in that location? The facility is clean, customer service is great, and you have easy access to your units. If you're looking for a storage facility, this is your place for sure.

This company is cheap for a reason. They rushed through the move with zero care for my belongings,…read moreover-stacking boxes recklessly. My items arrived crushed and damaged, and they refused to take any responsibility or cover the loss. Save yourself the headache and avoid them at all costs.

The absolute best service for the price... Andres Q. and his team were professional, efficient and…read moreproficient. Customer friendly and respectful... if you have the money and would like the move done right please use.