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    Store Self Storage

    4.4 (11 reviews)
    Closed 9:00 am - 6:00 pm

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    Review Highlights - Store Self Storage

    The facility is in a beautiful part of town, very easy access and I felt completely safe.

    Mentioned in 5 reviews

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    Public Storage

    Public Storage

    (36 reviews)

    Lauren and Public Storage on Bee Caves have given me the best offsite storage experience I've ever…read morehad. I was renting a large 10x25 unit but wanted to downsize significantly to a 10x5. Lauren made the entire transaction easy by handling the transfer paperwork mostly over the phone. She made available to me both units for a couple of days to give me plenty of time to transfer everything. She also made available to me temporarily an extra lock, dollies, and furniture movers so that I didn't have to buy these things myself. Lauren even arranged to give away a table and chairs that I no longer wanted! The units are very clean, the climate control is stable, lighting is good and safe, and you can even unload and load your vehicle under shelter from rain and other bad weather without ever getting your belongings wet. If you are looking for high quality and service-oriented storage in West Austin, this place is definitely worth it!

    Unfortunately, I have a unit at this location. The property manager/district manager is impossible…read moreto get a hold of, and they are completely unresponsive. A few months ago, they asked if they could have my key for a fire inspection. I happily dropped it off the next day into their drop box (as requested). For two months, I've tried to get a hold of them to get my key back (and it was my only key!!!). Finally, I was informed that they replaced my lock 2 months ago and put on a combination. So two months of no access, but they happily took my money. I've called and called asking to speak to a person, and no one has had the decency to call me back. I have a large unit, so now I have to hire. A moving company to relocate, but suggest you find a different storage company.

    Extra Space Storage

    Extra Space Storage

    (10 reviews)

    This storage is in a great location, very clean, and well taken care of. On multiple occasions I…read morewould see the lady come through clean & keep the place under great care. Now where this storage facility lost me was the weird lady that they had living in the living quarters. I'm pretty sure that she was employed by the facility as well probably even the manager BUT what I didn't appreciate was how she literally would be so passive aggressive & totally intruding. One night she walked past us while we were minding our business honestly forcing a conversation with me & my husband that we honestly didn't want to engage in. Then we would always find her coming in and out at the times that we would come to our storage almost as if she would be watching and stalking us. She's just very weird... everyone doesn't want to be your friend. Do your job and stay out of the way. This is a storage facility not a strip mall. She has followed my husband around on several occasions. We even attempted to enter the facility on a different end of the building just to avoid her and her living space and when we came out she was using the same exit that was completely on the OPPOSITE end of where she lives which this was after business hours. She also would let her untrained dog(s) PATRICK run around UNLEASHED! LIKE what is it with the weird psycho stalker behavior. I bet no else felt this way but us she definitely treated us this way because we are a young black couple. Lady learn how to mind your business & get a life outside of work. It's very creepy & makes people uncomfortable.

    The new management, Abby and Andrew have made a remarkable impact in that place. Their…read morecommunication in person, by phone, and text is mint! The place is constantly sparkling and both Andrew and Abby are constantly working, cleaning, sweeping, wiping down glass doors and windows, while balancing customers. And the best part is that they do it with a smile.

    Store Self Storage - selfstorage - Updated May 2026

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