Lost $THOUSANDS$ to a wrong email and expired credit card on file. Proceed with caution! I Have…read moreused this location a few times over the years. This most recent stay was a disaster. I signed up over the phone as the person on location was walking the property and later found out was filling in because of some firings. Got the text messages that payment wasn't working. Called and asked to give to them over the phone. They kept saying they would send me an email link. The call center or the person at the desk moved things around where they had two emails and the system that was for payment had the wrong email. Super unfortunate!!

Horrible choice! Their rate hikes are ridiculously high and constantly rising! Just went from $150…read moreto $209 per month for 7x15. I just left after 7-8 years of fighting with them over rate hikes. Found a local mom & pop owned climate controlled storage that is half the cost with no more than 4% increase in the last 2 years.

I really enjoy the staff who works here at East Central mini storage. It isn't the most convenient…read morewhen you have to make an appointment just to speak with someone. When you perhaps need a lock cut or need anything of the storage unit nature, it's not as easy as walking into their office. But when you have the appointment, they are so helpful and nice. I suppose that's really not so bad considering the decent price in this small storage unit operation. The units are just fine and what makes this place special is the unique, local vibe to it. No corporate gimmicks or pricing.

East Central Mini Storage has exactly what you want in a storage complex…read more + It's entirely made of drive-up units (aka, no lugging couches up elevators) + It's a locally owned business + Competetive prices + Gated Access, where everyone has a unique code + Lights in all the units + Centrally located I haven't been here long, but so it's rained 3 times since I signed my contract and there's been no flooding in my unit. There are large gaps between the doors and the ground, but that can be fixed with some plastic wrap if you're super concerned about it. Overall, I'd recommend this facility to anyone who's looking in the area.

Unfortunately, I have a unit at this location. The property manager/district manager is impossible…read moreto get a hold of, and they are completely unresponsive. A few months ago, they asked if they could have my key for a fire inspection. I happily dropped it off the next day into their drop box (as requested). For two months, I've tried to get a hold of them to get my key back (and it was my only key!!!). Finally, I was informed that they replaced my lock 2 months ago and put on a combination. So two months of no access, but they happily took my money. I've called and called asking to speak to a person, and no one has had the decency to call me back. I have a large unit, so now I have to hire. A moving company to relocate, but suggest you find a different storage company.

ITS HELPFUL TO SORT REVIEWS BY MOST RECENT NOT YELP SORT. Today the gate is broken, stuck in the…read more'closed' position (the key pad recognizes 'who' but it's been knocked off the track, and bent.) The customer service person (not local) tried to reset, it didn't work, then promised to 'call maintenance.' The last time the gate was broken (in the open position) it took at least a year to fix; it was finally fixed right after the flood. (This guy and his huge truck are likely the culprits; he's inside and now the gate's inoperable). My unit has tripled in price since I've started renting. There are local, less expensive, better managed storage facilities, so as convenient as it is (when things are working) I'll be leaving.

*Please note this review is based on the guest experience I received. I haven't actually put…read moreanything into storage at this facility* I called SecureSpace to inquire about a storage unit. I spoke with Jimmy D. on the phone and was extremely impressed by his intentionality and how thorough and informative he was. He made sure I had a clear idea of what size unit I would need based on a few questions he asked. I scheduled a tour of the facility. Jimmy D. made sure I understood the pros and cons of indoor and outdoor units, etc. Based on those initial interactions, I feel confident that SecureSpace is a great option for me!

Came to check on some unit sizes and pricing. Jimmy D the property manager is so amazing on…read moreexplaining everything you us. I'm coming to rent here in August. Very clean facility and the manager Angela is so sweet!! Her follow up call and the 1st day access was great she made sure that I had all the info and my gate code to work she also showed me how to use the lock.

I highly recommend this storage above all others. Clean, secure, they only need to unlock the…read morebathrooms. I had to use the great outdoors besides the bathroom lock. Both Chris and Ralph are on it, taking care of every issue or question that needs to help you with your moving process. Easy to get in and out of your storage, save money and time when you rent at this location. Free moving truck to use during your move in what could be better?

Clean. Well marked. Roomy for manuverablitly. Well lit. Helfpul staff - I spoke with Ralph on…read moreseveral occassions and he was always patient and helpful. Easy in and out (at a light). Good location. Dolly's and carts available, as well as a moving truck. Highly recommened.

I rented a unit online in July and because I didn't rent in person they would not honor 1 month…read morefree. I rented a 7x10 unit in July for $74 per month however when I went online to pay Nov 2025 rent they had gone up 100% to $154 with no notification in advance. I would never have rented this unit at that rate. Be forwarned very deceptive company Cube Smart Spicewood TX

This place is overrun with rats. They left droppings and urine on EVERYTHING. On the phone, the…read morestaff pointed to the lease that protected them from liability, saying it was "out of the question" that they would help replace the things that were ruined, and told me I should have visited my unit more often. Bottom line, don't store anything here that you don't want to be eaten and defecated on by a swarm of rats.