Quiero compartir Que mi experiencia anterior mejoró a una positiva con Northgate Storage. Tuve un…read moreinconveniente que me preocupaba bastante, pero gracias a la ayuda de Sandra Rodríguez, todo se resolvió de manera rápida y eficiente en cuanto fui en persona. Sandra me atendió en español, lo cual hizo toda la diferencia. Fue muy amable, paciente y profesional en todo momento. Se tomó el tiempo de escuchar mi situación, explicarme las opciones claramente y asegurarse de que todo quedara solucionado. Su actitud y disposición realmente reflejan un excelente servicio al cliente.

The couple that manages is so kind and helpful. They helped me get set up with a unit at the very…read moreend of their night, which meant the world to me as I was moving. The size unit is great for the price, has temperature control, and security. So far loving having my belongings at Northgate.

I have been a customer for nearly three years, and Dolores has been invaluable throughout my…read moreexperience. When I received a postcard about a rate increase, I called her for clarification, and we negotiated a lower price. Don't hesitate to reach out to Dolores; she will assist you in any way possible. Thank you, Dolores!!! Great customer service! Thank you, Leticia Villarreal

ExtraSpace on Burnet Road in Austin has a secret weapon which is Dolores. She is fantastic! Takes…read moregreat pride in her job, is friendly and helped us find a great space. So thrilled we found her. Kudos to the ExtraSpace team!

The only good thing you can say about Burnet storage is that it is conveniently located. I have…read morestored my boat here for the last 3 plus years. I had stuff taken off the boat, leaning post, yeti 120 qt cooler​ (cabled and locked), trolling motor (locked) and seats. I understand Burnet storage is not responsible for theft but today I picked up my boat and found the hitch bent, jack broken off, and wiring harness cut to pieces like it was mowed. Unfortunately the small boat next to mine had the same fate. Even if the prices for a spot were reasonable the cost for theft and damages is not. I do know they did increase security and the thefts were prior to the new gate...

Locally owned business. Everyone is really nice and they have great prices. Recommended!read more

The facility is easy to access and the on-site staff are courteous, but I strongly advise against…read morestoring your belongings here due to an ongoing rodent infestation and poor handling from management. There has been a known rodent problem since September that management has failed to properly address or communicate to tenants. Several of my belongings were damaged, and others exposed to mice excrement as pictured. The only response from management has been to place glue traps, which do nothing to resolve the larger issue. When I requested to move units because of the infestation, I was initially offered a new one at a higher rate, which I found shocking and poor customer service, and then moved to another unit on the same floor--only to find that one quickly infested as well. Despite acknowledging the rodent issue, management offered no meaningful assistance or compensation beyond insurance that didn't cover the extent of the damage. This experience was extremely disappointing. Avoid storing your items here, and if you are currently stored on the 3rd floor, I would strongly suggest checking your items for signs of rodents.

This storage facility appears to be fairly well-kept. It's very clean, has cameras everywhere, and…read moreaccess codes are required to get into the storage area, to access upper storage levels. Construction of the facility makes perfect sense. The main office is located on the first floor, next to three large garage doors. You can back vehicles into the garage bay to unload, out of any inclement weather. Each bay door can be individually opened via keypad access code. There are also two sliding doors--one inside the garage bay, and the other on the opposite side of the building. Both require an access code. Near each entrance is an elevator. Individual floors, other than the first, are restricted by access code. There are also a few carts available for customer use. There appear to be at least 4 storage floors. Customer access is from 6am to 9pm. The managing staff are onsite. The storage units and each floor appear to be quite pristine. Climate control is set to keep the storage facility between roughly 65F and 78F. For newer rented units, they are transitioning to cylinder lock and key; no more lock combinations to remember or pad locks. The facility requires you to insure the belongings that you wish to store. They will automatically enroll you in an insurance policy at $12 a month for $2000 coverage. However, if you have your own insurance (e.g. renters) that covers property in storage, you can provide them a declarations page, and they will accept that. Other than that, there are one time fees for a lock (if you don't have a cylinder lock of your own) and an administrative setup fee. Rent is prorated for the move-in month, and then turns into month-to-month. So that means if you have to move out, move out by the last day of the month, otherwise you'll be charged for another month if you still occupy the unit on the 1st of the next month. Finally, there appears to be at least 4 pricing tiers for identical units, based on location in the storage facility. So you may wish to check out multiple units and their locations within the facility that strikes a balance between desired size, location, and price. Overall: well-designed, secure, and well-maintained.

Excellence place, friendly help, and easy access in Round Rock…read more Easy to find between Harley Davidson and Ikea on the frontage rd N-I35.

My boyfriend and I just moved to Round Rock from out of state and were in need of a storage unit…read more We needed one that was outdoors and on ground level for easy drop-off and pick-up access and luckily this was the first place we called to inquire. The gentleman that assisted us were very welcoming and friendly and they had a great promotion for a 5x10 storage for $49 a month so we took it! Also, we had our u-haul trailer that needed to get dropped off at another location, but we were able to drop it off at Storage Max which saved us time and made it so much easier! I highly recommend to come here, great service and great staff :)

Sherri, the manager, is reason #1 to rent a storage unit at Anderson Mill !!!…read moreWhile attempting to find a 10x10 space and not pay a fortune, I had the pleasure of speaking with her. Although there were no vacancies, she requested my phone number. Much to my surprise, I received a call shortly before the moving date. The property is clean, well lit and convenient. Paperwork is minimal. One month, I accidentally sent a check that was greater than the amount due. Sherri rang to advise me of the error ;) If I ever need to store personal belongings in the future, Anderson Mill will be the only acceptable place.

Sherri is super awesome. She was upfront and extremely personable. I shopped around and Anderson…read morewas the Least Expensive and most convenient. I was going to rent a 5x10 but decided it was too small. Sherri set me up in a 10x10 at a reduced rate for the first few months. This is the type of local service we need. I felt important and understood. Thanks for the great experience thus far.

I used this facility for five years and the staff has always been courteous and kind. I was behind…read moreon a payment and they stayed in communication and my stuff didn't wind up in some auction show. Today was my last day and the woman who helped me was so sweet and did her best to make the process as easy as possible.

Tomas is so attentive and is always ready to greet you with a smile. The space is clean and always…read morea comfortable temperature. So much better than other storage facilities.

Found the Bee Cave Rd location to have everything I need. Clean, safe, easily accessible,…read morewell-built storage spaces, reasonably priced supplies in stock, AND knowledgeable, professional staff. I went in only curious to compare to other storage options. Kristy not only listened but discerned what I needed. She took me straight to the unit I rented. Was so easy as she nailed it on the first one. Not pushy. Friendly, informative answers to all my questions gave me confidence not to go anywhere else. Continue to be happy with my decision! Prompt, friendly replies from Nathan as well.

I have had single and multiple units at this facility almost since they opened. The facility…read morecontinues to be clean, safe and very accessible. The staff has always been personable and professional and was especially so last week. We were removing a rug from one unit and it had definitely seen better days. Nathan, the manager, provided me with garbage bags and offered to dispose of the rug. He also inspected the unit for evidence of creatures....there was none. Amazing customer service! Very appreciated.

Let me start by saying that if I could give Harder's 10 stars, I abosolutely would! Jonathan and…read morehis team were amazing from the start. I requested quotes via Yelp and this company was not one of the orginals that came through. The owner took the time to reach out to me and everything was smooth sailing from then on. Communication was clear, they were on time (if not early which I love!), efficient, effective, fast, took care of items and so pleasant to work with! I was combining households with another family member so we were working with having to fit my furniture into her existing home and they were able to make it work which I thought was going to be impossible! We also had some items that needed to be hauled away and when I asked if they had a referral for me, Jonathan (the owner) offered to give us a quote on those items so we could have them removed that day as well. In addition to all of the amazing service that we received, they were by far the best value without all of the crazy tacked on fees that so many movers put on a move. I cannot begin to recommend Harder's Movers enough and will continue to do so and will defintely use them in the future for moves or when we need larger items to be hauled away. Thank you so much Jonathan and Gabriel! We appreciate you!

Super easy reaching out to them. I was recommended to them via Facebook and was able to message…read morethem there. They moved my couch to my grams and her couch to Goodwill the same day I reached out. Efficient and very kind service. Would recommend and use them again

From the owner: If you're searching for a reliable, convenient place to store your belongings, Storage Star is here…read moreto help. Whether you need extra space for personal items, seasonal gear, or even business inventory, our facilities are designed to make your life easier. At Storage Star, we combine convenience, security, and great service to give you more than just a storage unit -- we provide you with peace of mind. We believe storage should feel like an extension of your home or business: simple, organized, and stress-free. Our goal is to help you reclaim your space and simplify your life with a smooth and straightforward process from start to finish.