I've rented here twice in the past few months helping my girlfriend move, and the rental process…read morewas easy. I was in and out in a few minutes. Return was just as easy, you can just drop the keys in a box drop and get going. I would and plan on renting here again.

Ok so here's my experience renting a truck from Longhorn...when I wanted to rent here I was kinda…read moreworried after reading the bad reviews since I was going to drive from Austin to Las Vegas and pickup my stuff in storage and then drive back. Its a freaking LONG drive!! But I called Longhorn and told them about my concerns and their pricing was much better than U-Haul or Penske or even one way trips from Vegas to Austin. I have to say they did great with customer service in every way...I told them I had one hell of a trip coming up with 20hrs there and back and over 40hrs driving and here's what I rented and what they did to the truck before I rented it to make sure by trip was safe and without problems. - 15 ft, 2019 Box Truck with only 40,000 miles - New front tires - New brakes - Oil change - Diesel fuel and diesel exhaust fuels both full And they gave me their repair tech's cell number to call anytime on the road in case of problems or concerns. Seriously I got treated very well and I just finished my grueling three day drive and dropped the truck off. Also went through a snow storm in AZ around Flagstaff and this truck handled just fine thanks to the new front tires they put on for me. The miles I paid were 15 cents a miles compared to way over 70-90 cents a mile charged by U-Haul or Penske and the rental was very affordable and also my Geico Insurance covered the truck no problem at no extra charge. This is my 5 STAR review for Longhorn Rentals since I have read so many bad reviews on here and I had a really quality experience renting from them! My advice, make sure you know that the truck you are renting has good tires, oil change, good care and give Longhorn a try since they are priced way better than other truck rentals and their customer service rocked!

I went in today to reserve the truck I'll need for an upcoming move. Business was brisk and was…read morebeing handled well. The young man who helped me was in training and learning the ropes. I'm not sure, possibly a family owned and operated business. Courteous, respectful, and efficient!

DO NOT hire movers through U-Haul, any U-Haul!!!!! Worst experience ever and U-haul takes zero…read moreresponsibility leaving you screwed. Booked City Move LLC through U-haul and this is what happened. The movers left in the middle of the job! Not only did they decide they were done and had to leave before unloading the truck, they only took 4 items out and left them on the street!!!!! I was shocked they left them on the street to be stolen! How could they not take the time to at least put those 4 items into my apartment or back into the truck? My coffee table and plant were stolen because of this. The other items I had to drag in myself. Meanwhile the movers PROMISED they would come back. They never came back! Not only that but they said they would call me to let me know what time they would come over to finish the job, but they ghosted me! Never called me and are not returning my calls or replying to my texts or emails! Because of all of this I have to sleep on the floor of an empty apartment tonight since everything is still in the Uhaul! I have to rent the U-Haul for a second day, take off MORE time from work to deal with and find and pay for new movers tomorrow?! This is outrageous. I am so completely furious at this horrendous service. I need to be refunded the total amount to make up for the stolen items, the extra time and aggravation and the fact that now I have to hire new movers to do the job they did not do! However U-Haul says not their fault and the company just ignores all emails and phone calls! Horrible.

This review for propane refill, had a great experience because Kenny is very helpful and efficient…read moreand will go back there from now on to get our propane refills.

I get my propane here everytime I need to fill it. Highly recommend it than changing out your…read morepropane at a store since it's way cheaper Definitely takes some time getting help, but when I do get help, I get what I need. Have not personally rented a uhaul from this location

I wish I could give them negative stars. The trucks are junk. The management is driver hating…read moreliars. Especially Mr. Army Lt on the logistics side. The region director is a pathological liar, as well as many other nasty things. The shop is incompetent and could not fix a paper bag with a roll of tape. Ryder is very strong on how bad they treat their drivers. They hire you to fire you. Unless you kiss a serious ...

First time using Ryder. Colton was able to set up our business account within hours and we were…read moreable to make a reservation for next day pickup. Bella, at the Austin Lamar location, was very pleasant to interact with, quick, and efficient, as well as her trainee, who did a great job as well. Ryder even offered their complimentary UBER service for business pickups! The equipment was in perfect condition. I was in & out within 20 minutes. GREAT SERVICE, definitely recommend this Ryder location.

Not just trailer rental, the owner is a real pro and picked up my vintage bike quickly and…read moreprofessionally, delivering it to a mechanic the same day. Would definitely rely on him for all future bike hauling needs. Knows what he is doing. Also not crazy money for local service area in Austin.

Owners are very organized and have great customer service!! The trailer was in great condition and…read moreperfectly suited for our needs.

The building with our UHaul storage unit was infested with rats and we were never notified --…read moredisgusting damage to our property and they have been very unhelpful in fixing it.

Use a different location. I've had multiple issues at this one in the last week. First, they didn't…read morehave a van although I had reserved one. They sent me to another location and it took a long time. No refund for inconvenience even though that's apparently company policy. Next time I used them, they had the van but I returned it at 6:50 and they weren't willing to let me drop it off normally bc they were trying to close early. I had to download the app and it was just a huge hassle. The manager acted like I was inconveniencing HIM. I'll avoid this U-Haul in the future.

Excellent service! Took a chainsaw in that needed some…read morework and not only was everyone there so friendly and helpful, they got the job done and it runs like new! Thanks, Too Gunn!

Website shows STIHL SR200 for price of $479.99 and I called and they said they confirmed 2 in…read morestock. I also asked for the price and they confirmed $479.99 and they also provided the price of the model up for SR200. I drove 30 min to purchase it and they asked if i would like them to test out the unit to ensure everting worked? I said yes and this is one of the reasons I like punching from them is they register for warranty, test and i support local business. Unit fired up, during checked he said total was $600ish? I immediately said the price was $479.99 and their website shows that price and that was the price given when i called. He asked if was still on sale and I said I have no idea but that why a called to confirm inventory and price. He asked who I spoke to and I did not get a name but he would find out who i spoke to. He found the person I spoke to and he said they can't honor the price he gave me for 479.99 because there was a miscommunication? I asked what the miscommunication was when he said what the price was 479.99? He stated they can't sell it at that price and walked away. What piss poor customer service not to honor the price they have on webpage and after confirming that was the correct price. This is bait and switch and I can understand not always updating your website but that's why I called and asked for the price and inventory. Very disappointing after driving 30 min to support local Austin business and then 30 min to return home.

This location is now a Budget/Avis and the staff here is really great. They know i work in federal…read moredisaster response, and having a low bodied car while driving out in the country in flooded roads can be dangerous. So i'm very appreciative that they have usually upgraded me to SUV and even a full F150 truck on one occasion (that was actually a fun few weeks to have there huge truck for work). I'll always go to either this location or the Avis a little further up Burnet in the shopping center at Research Blvd.

I'm surprised by the negative reviews here, that's not been my experience at all. I'll disclose…read morewhen I travel I'll use the usual airport suspects, because it's all about convenience. But when I'm in town & need a rental, I'll use Priceless, because it's all about cost. The fact I'm even screwing around with a local rental means I'll be in a less than amicable mood, and Priceless has always come through. And it's always been some 2017 varietal of a Chevy Cruze. I know they have bigger cars & even Jeeps, but I'm okay with Cruze, because I'm paying exactly $38.72 a day for it. And when I've rented it by the week, it's been exactly $203.73. Discount? Cool. You can use either credit or debit cards, they're not there Sundays, and if you need extra rental time, call them. One quirky thing - the first time I used Priceless, I reserved & paid with my debit card, and they put a $150 hold on my credit card. They said on their website they would do this, and the hold was reversed after I returned the car. But since that first time, I still make resos & payments with my debit card, and they've done nothing with my credit card. I don't know what that means. Maybe they like me now. I do know when I need a car rental in Austin, I already like them.