My new preferred moving company! Daniel and Devonte were exceptionally efficient, strong and careful movers. They arrived on time, finished on time, and were friendly, helpful and communicative. I didn't think they could possibly work within the minimum time estimate given, but they did! My estimate was exactly accurate. I also received a texted, itemized invoice on my phone from the corporate office, to review, a few minutes before making final payment arrangements with Daniel and Devonte. Management was very friendly and communicative, by phone and text, before and during the move, checking in with me, and ensuring I had their direct contact information, at all times. It seemed everyone I spoke with, texted with, and met with were experienced service and moving professionals, who take pride in their work, and their customers' experience. I received estimates from many companies, having had difficulty reaching my usual movers, and seeing that their pricing was no longer competitive. All My Sons was by far the best value, the most transparent, efficient, experienced, equipped, organized and most communicative... both prior to and during the move. I usually don't leave reviews, as many satisfied customers in many service industries fail to do, but I wanted to ensure that they all receive the acknowledgement and accolades they deserve for going above and beyond. I would specifically recommend you inquire regarding Daniel & Devonte's availability for a future move. They're an excellent team, and said they've worked together for some time. It shows! read more

I just had a very disappointing experience with All My Sons Moving & Storage. I called simply to get a quote and ask about scheduling. The representative told me they had availability on Friday but said they couldn't confirm a time. I politely explained that I would need the move to be at least in the morning and asked if that was possible. Instead of helping or clarifying, the representative responded rudely and repeated that they "don't have a time." I calmly said that if it couldn't be early in the morning, then no worries. At that point, she abruptly hung up on me. Hanging up on a potential customer who is being polite is extremely unprofessional. Based on this interaction alone, I would not recommend this company. read more

1-Star Review I had a deeply disappointing and physically distressing experience with All My Sons Moving. Before booking, I clearly explained to the person who answered the phone (who I believe is the owner) that I am an elderly, handicapped woman with significant mobility limitations. I specifically stated that I would need the boxes placed in the rooms where they belonged because I am physically unable to move them afterward. I was assured this would be done. It was not. Instead, boxes were left scattered throughout my apartment with little regard to labeling or accessibility. Items marked "bathroom" were left in the kitchen or living room. Large five-foot-tall boxes were used to pack items that did not require that size. I am 5'3", and these boxes are extremely difficult for me to access, especially with arthritis in my hands, back, and multiple joint replacements -- including one recent surgery. To make matters worse, some essential items -- including my shower head and rubber safety mats -- are buried in these oversized boxes. Until I can locate them, I am unable to shower safely. I had to physically push boxes aside just to reach my bathroom and kitchen. Additionally, instructions for accessing the apartment complex were clearly provided in advance. The movers ignored those instructions, attempted to use the wrong gate, and then insisted there was no way to enter, despite being told exactly how to do so. From the beginning, they were dismissive and unwilling to listen. The cost was also far higher than expected for a short-distance move between nearby apartments -- more than three times what I have paid in similar moves in Houston. This was not simply an inconvenience; it created serious physical hardship and unnecessary pain. Given my medical condition, proper placement of boxes was not a luxury -- it was essential. I cannot recommend this company, particularly for elderly or disabled clients who require careful placement of belongings and respectful communication. read more

Loaded in a large storage unit and put all of my perishables in the very back behind all the heavy stuff I have or somebody for $200 an hour to come in and shift. Everything company took no responsibility and Wood Assist. read more

Wish I could give 0 stars!! Sleazy sales tactics and bait and switch pricing! Upon booking was quoted around $500 for my move, and now I know that could go up a little with obstacles and things you cant predict, but when they called to confirm just over a day before the move they said that they mis quoted me and it would be 3x that amount. They didn't like being called out for their unprofessional behavior and cancelled my move. I have never had such a dishonest interaction with a moving company before. After looking into them more on BBB there are 1200 complaints against them!!! Please do your research and DO NOT USE THESE PEOPLE!!!! read more

Don't trust them. The guys who did the actual moving were great. The office is terrible. Javier is garbage, quoted me $480.00 then charges me $765.00. When I called to discuss it Javier yelled that he would tell his people to stop working and hung up the phone on me. read more

All my son's moving and storage company was all in all very disappointing and frustrating experience. I paid a $100 deposit upon initially booking my move out and was given no confirmation email, call, or text message validating my move out appointment, leaving me to wonder if I was being scammed. I had to call myself a few days later to confirm whether my appointment was scheduled or not. When I called, they briefly went over details and gave me a quote that was around $389. They went over how they charged by the hour and I was fine by that. The day of my move comes and they give me an 11 AM to 3 PM timeframe. No attempt was made to keep in contact with me and keep me updated on when exactly they would arrive. I again had to call myself and ask where they were at. they told me around 1 PM they would arrive. The driver didn't contact me until around 1:30 saying he was about 30 minutes away. 2 PM came around and he said he was right down the road and I waited another 20 minutes. They didn't arrive and start until 2:30. The movers themselves were fine and great and very respectful, but ultimately careless because during the move out, they left a hole in my wall from moving the furniture. Finally four hours later we are all at my final destination, and I am on the phone with the manager to pay out. He tells me everything altogether is going to be over $1000, but "luckily my $100 deposit is going towards this," at this point I am fed up and furious. This is $400 over what I expected to pay. He tells me it's because of a 15% fuel surcharge (that comes from the hourly total) and an additional labor cost on top of the hourly labor that was not gone over with me at the very beginning and if it was, it was speedily glossed over. Lastly, I'm on the phone with the claims department to report the hole in my wall and the person's attitude and tone of voice was very dismissive and uncaring and made the stress of everything even worse. This company sucks and is a total scam. Don't go there. I wish I would've read the reviews before booking. read more

All My Sons Moving & Storage - Hole in wall behind door from knocking the door into the wall w couch or love seat - Movers Near Me - Austin, Texas

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Quoted under $500 & it was slow moving but ........then again $149 hourly means these sound guys can carry 1 box at a time........ they made me pay $1132 before they would unload & the way they conveniently had me sign the contract before really starting & then pay before unlocking truck......sneaky hidden fees & extra time standing around. Felt taken advantage of & im in wrong business. My first movers FLEX MOVING......Did a NO SHOW @8am so I was happy to have help today & get it done. Not happy on the price & teamwork. One guy would stack things on the furniture that needed loaded......so we were literally unstacking them again!!! Genuinely brilliant........ read more

I can't give them anything close to satisfactory I helped them move my furniture out of my penthose which I shouldn't have done but it would've took longer than a full eight hour. It was 7 tvs two beds a couch kitchen supplies and two poker tables i feel like I was milked For my money and my time read more

Movers wasted time and tape as the move was 1 floor down! Won't be using them again! Best to get bids before committing.

I have a studio sized apartment, but it somehow took them 4 hours. also, they left stuff behind so I had to move stuff on my own. $600 paid to also have to move things myself is insane! also the 2 guys pressured me into giving them a tip through CashApp and not my credit card so that they wouldn't be taxed on it. I would recommend you choose another company read more

I had an extremely disappointing and frustrating experience with this moving company, and I want others to be aware before booking with them. I called the day before my move due to time constraints and was told they had professional movers available. They arrived on time at 10 AM, but things went downhill quickly. Despite claiming to be professionals, the way they packed was careless and disorganized. They threw all my clothes together in piles, placed my bathroom trashcan next to my clean clothes and closet items, and used excessive amounts of tape and materials--without asking me first--and later charged me for it. I was also never informed ahead of time that I would be charged for things like gas and packing materials. I only found out about these hidden fees when they showed up and halfway through the move presented me with an iPad showing a total that was nearly double the amount I had been quoted. When I pushed back, they threatened to take my belongings to a storage unit instead--basically holding my items hostage unless I agreed to pay. While three of the four movers were kind, respectful, and understanding, the fourth mover took over 30 minutes just to reassemble my bed--even though the rest of the crew had finished their work. It felt like he was intentionally delaying the process so they could charge me for more time. He could have easily started earlier and finished with the others. I was told I'd be refunded for unused time, but that refund never came. The real issue here isn't the movers themselves (except for the one who dragged his feet)--it's the company's management and call center. I was never clearly told about additional fees, and their handling of the billing felt manipulative. After a heated discussion with the general manager, I later found out he had looked up my LinkedIn profile, which felt like a total violation of privacy and was extremely unprofessional. This company misled me, overcharged me, and treated me with complete disregard. I would never recommend them. If you do decide to book, make sure you get every detail in writing--including all possible charges--because you will not get transparency from their team. read more

All My Sons Moving & Storage - Movers Near Me - Austin, Texas

Sexual Assault, No Apology, No Accountability - Austin South One of All My Sons' movers sexually assaulted my wife during our move -- non-consensual physical contact while she was alone in a room. We filed a police report the same day. Austin Police investigated, and the case is now filed in Austin Municipal Court as a Class C misdemeanor. The company acknowledged this in writing but never once called, emailed, or reached out to apologize. Zero contact. They also damaged our property. When I filed a claim, they sent a settlement agreement with a gag clause that would have prevented us from speaking publicly. I refused to sign unless they removed it. They refused. I've attached emails showing their written acknowledgment of the sexual assault report, my request to narrow the gag clause, their refusal, and their complete lack of follow-up after a police investigator visited their office. No apology. No accountability. No resolution. Just a company that protects itself, employs movers with dangerous behavior, and still expects the victims to pay thousands for the privilege. read more

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I had a unique move that required a site visit. They insisted on a virtual visit. I turned them down, but they continued to call me. The third person to call told me they could do a site visit. Then last minute was stood up. Very poor communication between team members here. read more

Do not use All My Sons. They wasted so much space in my storage unit I had to rent a second unit. They left items unwrapped. Stacked items up in some places, while leaving fragile items unwrapped. At one point I saw a lightbulb just left out that they had on their truck. I am horrified by the damage and lack of respect for my things. They "packed" up boxes by stuffing items they had broken yet did not inform me of, but then leaving said boxes open and just thrown into the storage unit. I am so disappointed. They damaged the house by scratching the floor, walls, and doors. I can't even imagine the damage I will find as I unpack this storage unit. read more

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Purchased the insurance for my move. They broke China my grandmother brought back from Japan after WWII. They broke glass on an antique cabinet. They also scratched my new wood floors. The claim that was filed was over 2k$ i was covered for over 5k$. They returned with a settlement offer of $360.00 Extremely unprofessional. They refused to wear shoe coverings they didn't lay down floor protection for their furniture dollys. Do not do business with All My Sons​ read more

One of the worst moving experiences I've ever had. The guys were nice, but that's about all that went right. While they didn't seem to be obviously stoned/high, a vape fell out of one of the guys pockets when he went to grab his keys. They must've been high because the rest of the move was rough. I watched them spend 30 minutes pretending to carefully wrap a couch just to try to force it through a hallway it obviously did not fit into. My new couch is damaged, my new wall is damaged and it was all entirely avoidable. These guys were NOT professional movers. I've moved plenty of times and it was obvious. I was nickled and dimed - but I'm sure that I agreed to that in the lengthy contract I had to sign. . Their employees were potentially high and damaged my property. NOT A GOOD WAY OF DOING BUSINESS But don't take my word for it, you should look them up on the BBB! UPDATE - 4/11/2025 It's now been 11 days since my move and my claim was submitted for damages. I haven't heard from ANYONE regarding damages. A "Reputation Management Specialist" emailed me after my initial review asking for a good time to call to get more information. I told her, but still have not heard from ANYONE via phone. I'll continue to update my journey - hopefully it doesn't go on much longer. read more

All My Sons Moving & Storage - Movers Near Me - Austin, Texas

I regret not reading the reviews before booking with this company. I was given a moving window from 11 AM to 3 PM and stayed in contact with the coordinator throughout the day. While I appreciated the communication at first, things quickly went downhill. At 3 PM, I was told the movers would arrive in 30 minutes. Then, at 3:20 PM, they called to say they'd be another hour. In reality, the move didn't start until 4:30 PM--1.5 hours late, after we had already wasted the entire day waiting. To make matters worse, as soon as they arrived, the movers immediately demanded tips, citing the fact that it was a weekend. Nowhere on the company's website did it state that weekend moves required mandatory tips, making this completely unprofessional. Once at the new place, one of the movers dropped a dolly on the tile floor, breaking two tiles. I heard the impact, yet neither mover acknowledged the damage. Instead, they tried to hide it and, when confronted, blamed it on a rock. Only after I insisted did one of them reluctantly take a photo, brushing it off as "weird." It wasn't weird--they dropped a dolly. After the move, I immediately called the company to report the experience. I was on hold for an hour, despite their listed business hours. I tried calling multiple times and was repeatedly brushed off. Additionally, despite updating my email with them twice, they still got it wrong. I had to call just to receive an invoice and never received a signed contract despite requesting it. I looked at Yelp reviews after the fact and emailed the woman Marie who has been posting on each of these reviews. That email was wecare@allmysons.com. The response to my email was automated and impersonal. There was no point in communicating with Marie or any other All My Sons employee. Emails to multiple other employees, including Lucas Harvey and Amber Bach, went ignored. They dodged my specific questions and ultimately everyone pushed me to file a claim. I went through the claims process just to put this disaster behind me, but the entire experience was a nightmare. If you value professionalism, integrity, and accountability, do not move with this company. read more

I had a very odd experience with them. Just canceled my reservation for moving, and Randy was not happy that I found a better rate elsewhere. The call ended with him hanging up without saying much after trying to talk me out of it. Prior to this, the customer service was atrocious. I had asked for details on prices and specifics, to which I got snarky responses as if they had something better to do. "All of that information is in the email," I was told. After the call, I went to check the email from back in October; none of the questions I asked were answered in that email. I also paid a fee upfront and never got an email confirmation or any invoice, so now I wait to see if they will refund it or act like that was never paid, since there is no proof. Service was never provided as it was canceled, but still, that's definitely not how you earn a customer. read more

Left my stuff on second floor of apartment even though I live on the 4th. Customer service was worse, extremely rude and condescending. Avoid. read more

otal Bait and Switch. They quote $600 for a 5 mile 2 bedroom apt move for my college age daughter, plus a 15% gas fee. Once the furniture was on the truck and upon arrival at the new apt, they refused to unload the truck until we paid $1700, including extra truck fees, $250 in plastic wrap. Don't trust them with quotes or your furniture. DON'T EVER SIGN ANYTHING WITH THEM! as their paperwork says they can hold your furniture hostage until you pay whatever they want you to pay. I'm suing in small claims and I have contacted the TX Attorney generals office, the TX DMV and lodged a complaint with the Southwest Movers Association. read more

A very late move time and $956 charge later to move 25 miles away is insane. The unauthorized charge of moving supplies of $95.00 in which they left their trash in my place. I cant recommend this moving company. Convincing me other moving companies get over on people is the exact thing that was done to me. I moved from 280 miles away to Dallas in January and didn't pay nothing close to this. When I reached out still no one contacted me. Teach those who give calls to customers training in customer service skills. Telling a customer "we will get to you when we get to you" is very unprofessional. My move was scheduled at 1pm, no one arrived until 4:50pm. Ask if supplies can be used or tell me you cant move it, dont assume. I have my own tape and shrink wrap for a reason. read more

Was forced to pay double the quoted price. The move was scheduled in the morning and they double booked so I got bumped to the afternoon. They sent a lazy stoner kid, who didn't even pack all my stuff. I had to go back to my old place and pack what he missed. He made his partner (who didn't speak a lick of English) do all the heavy lifting. And I saw the stoner kid literally moving my chair with his leg two inches at a time off the truck to milk as much time off the clock as possible. Even got on the phone with the movers supervisor who couldn't care less about my complaints during the move. Avoid this scam of a company like the plague. As a matter of fact, don't do business with anybody who doesn't have an incentive to complete a job in a timely manner. read more

I would give them a negative five stars if I could. Avoid at ALL COST! They took 6 hours to move my 2 bed apartment and everything was packed and ready. Managed to break my $500+ TV console only to told be told that they would only cover $140. Paid over $1000+ for this move and regret every bit of it. Worst customer service and even worse care for your items when moving. They'll add on $100 for "packing fees" -- all they did was wrap my mirror in a blanket. They may over a lower rate, but they'll only send two guys and they will take their time to run the clock up. Beware! read more

All My Sons Moving & Storage - Movers Near Me - Austin, Texas

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Heed the warnings in other reviews! We moved from a 650 sq. ft. apartment near downtown to a house 9 miles away in North Austin. The move was scheduled to begin in an 8 am to 9:30 am time window, and the two guys sent to us called at 8am sharp to let us know they were on their way. The caller sounded very polite, and I anticipated with their timely start, we'd have the whole task wrapped up by noon. At a rate of $159 an hour, that seemed like a good deal. Upon entering our apartment complex, the driver of the moving truck (which was a standard Penske, not branded with "All My Sons" logo design, so maybe they're renting their trucks?) proceeded to hit and drag another resident's parked car. This wasn't calculated into our moving time, and we weren't charged, but it did mean the movers were on the phone with various entities trying to sort out their next steps for about 30 minutes. Plus, watching a guy about to handle our belongings wedge a moving truck into the front of a Nissan Rogue kind of diminished our confidence in their abilities in general. As other reviews mentioned, these dudes were young but SLOW. We had nothing for them to pack in boxes, only furniture and a few blue IKEA moving bags we needed them to pick up and load. My husband (who is 33 and in decent shape but not an athlete) was absoluely lapping these guys. He easily made more trips back and forth to their truck than they did. Like he would pick up a bag, take it to the truck, load it, and come back to the aprtment before one of the guys could even pick up an identical bag. They were on their phones constantly, but that could have been to continue mitigating the parking lot accident. Ultimately, even with my husband actively helping them the entire time, the truck wasn't loaded and headed to the new house until 11:45 am. Once at the house, we were prompted to sign off on the process, at which point we learned (as other reviews have also stated) that the cost is exorbitantly higher than what they quote you. We were charged $1,056 in total. That total is nowhere near what we expected after planning over the phone with representatives and having everything initially loaded, so it felt pretty shady for them to tell us the real cost once they had all of our stuff held hostage in the truck. At that point, we just wanted the truck unloaded so we didn't haggle, but the costs do not align with what they advertise. For example, I was told moving material would be included but $60 worth of our total bill was tape and mattress bags alone. Looking at the invoice, we were charged $675 for labor, which was never mentioned as a billable factor...so what was the discussed $159 hourly rate for? Around 1 pm everything was off the truck, and despite explaining where pieces of furniture should go inside the house, several items were just left in the garage. In the process of unloading, several of our items were minorly busted and damaged. Nothing was completely destroyed, and little dings happen, we get that, but they were actively attempting to hide the evidence. Since the move, we've found small pieces of broken off furniture swept under other things or tucked in random nooks. Again, small things happen, but it sure feels shady to not communicate that at the time. We were also hassled pretty hard for a tip, which we didn't even want to give after seeing the final cost, but they insisted the tip went directly to them, not a corporate entity, and we didn't want to seem like assholes. Of course, if we'd been aware of some of the item damage, we might have felt more empowered to decline. All in all, everything was moved, and nothing was irreparably damaged (sans our former neighbor's car) but given the amount that my husband had to physically participate, the length of time taken, and the crazy inaccurate pricing quotes, I absolutely would not recommend this moving service to anyone. read more

We booked them quite a ways out and spoke at length with their salesperson. I also spoke with their manager to work out some details since our complex was paying. I was told we were all set, we received multiple emails telling us how to pack and were told around two days before the move, they'd reach out and let us know arrival time. Today, one day ahead of our move, a person I've never talked to before wants to speak to me to 1) tell us how to pack, 2) ask where to park and 3) get payment information. I've already gone through 1 & 2 with sales, a manager and they've been prepaid. She says, "unfortunately, my system doesn't show that so I need to speak with you or cancel" I told her if the move was cancelled they could expect a lawsuit. The manager then called and cancelled us. For being threatening. But I guess threatening to cancel is not a threat? This organization is way over the top and clearly not a "local" moving company. And we will be in court. read more

late to appointment. took there sweet time moving. charged me over 1k . terrible experience. would never recommend and i wish I would have read the reviews before booking. read more

Don't hire them. In 2024, two of their employees stole about $13,000 worth of our belongings during a local move. The company did nothing to help, forcing us into court. We won back our losses, but only after a lengthy, costly battle. One of those employees is now indicted in Travis County, TX for the theft. read more

Make an informed decision and read reviews before hiring. Professional movers is a stretch. Drunks and drug users with trucks is more accurate. Read the fine print Before signing as the price will change After your belongings are on the truck. read more

Manny and David were amazing unloading a trailer. Friendly, careful with our stuff, strong, easy to work with. Hope you get them as your movers! read more

Appallingly unprofessional, so incompetent the move got canceled before the movers even showed up. The manager shows open contempt for his customers. Move yourself before considering these people. In response to Marie's reply, I want to make it clear that her comment contained outright lies. First, the company canceled my move so it certainly isn't working to prevent cancellations. Second, it canceled because it did not want to address my complaint about gross unprofessionalism with its staff. Do not use these people. read more

Liam, Jesse and Mike were extreamly accomplished as efficient movers. I will ask for them again for my next move.

Nice guys, but a bit of a magic show. Boxes disappear and you don't get a call back. I wish I would have read more reviews for the company before I confirmed moving date. read more

I appreciate the help from the movers to my new apartment. However, they damaged 5 of my furniture pieces(not going to pay for it), over charged with their fees because they took a long time to get to the new place and didn't know the address. I would recommend to not use this company. read more

Do not go here. They quoted me a price then charged an extra $400 in fees. Then the guys kicked one of my tvs and it shattered, and damaged my brand new couch that was still in shipment wrapping. Customer service is a scam. This place will rob you and destroy your stuff read more

Realtors, Sellers, Buyer, Stagers, absolutely Avoid All My Sons Moving & Storage in Austin! Shady Practices and Awful Customer Service! As a local realtor, I pride myself on recommending trustworthy local vendors especially to all my clients. Unfortunately, All My Sons Moving & Storage in Austin will never be on that list. My experience today (4/25/25) with them was extremely disappointing - unexpected charges not previously disclosed to me and poor customer service skills from their representatives (i.e. - Tony-he likes to argue with customers) I booked a simple un-staging move with them last night 4/24/25 and when I booked, I specifically asked about all potential charges and requested an estimate. Conveniently, no one could provide me with even a rough idea of the total cost and the fees they did disclose was a $159 per hour charge, fuel charges, packing material charges if any and taxes of course. What I discovered after the move was complete is that they charge you for the drivers' travel time from their warehouse to your location and then back to their warehouse. You would think that is a pretty important fee to disclose at the time of the booking, especially since that isn't a very common fee (like with the movers I have worked with in the past - highly recommend them below) but unfortunately that wasn't the case with me. They had plenty of opportunities to disclose that at the time of the booking and during the call I received this morning to confirm the service but they didn't. I even asked again this morning for an estimate of the charges and still no one could even give me a rough estimate even though they had all the information they needed (addresses and amount of furniture to pick up). So of course I was shocked when I got the bill to pay. I spoke with a rep, Tony, to bring this lack of transparency to their attention. As previously mentioned, Tony lacks some customer service skills and I was met with defensiveness and an argumentative attitude. Apparently, since they "don't record their calls," my honest recollection of the booking conversation was deemed invalid. I promise you, you are 100% better off going with a company like Titan Moving 512-652-8616 or RWR Moving 737-235-0500 (they weren't available today, unfortunately, but had I known how unprofessional All My Sons operates their business and treat customers I would have gladly waited). I have worked with both Titan and RWR on numerous staging jobs and local moves for clients, and I can't recommend them enough. They are so respectful, provide exceptional service, and are upfront about their fees without any of these ridiculous hidden charges. All My Sons Moving & Storage charged me $50 for taping up one area rug and a small clear bin and to shrink wrap a medium sized sectional. Ridiculous! Seriously, there are far better and more fair local moving companies out there to give your business too. If you need a reliable mover in Austin with good customer service, clear communication, and no argumentative representatives, please reach out. I have plenty of other excellent recommendations! read more

I will start with the positives, the guys were nice. I waited a considerable time before posting a review as I needed to separate myself from the experience. I moved in late February 2025. I am unsure if it is the person responsible for the bookings or the movers or a combination. I was quoted ONE PRICE yet it INCREASED DRAMATICALLY at the end of the move. Almost double the quoted price. Please note, I moved MORE THAN 30 of the 40 boxes/plastic containers (left the heavy ones) we had into the hallway to make it easier and less time consuming. Like all they had to do was roll the dolly underneath them and take them to the elevator. There were three men; however, they moved at the pace of ONE. They took restroom breaks every hour on the hour for at least ten minutes. One talked incessantly and did very little work, one we referred to as "Smokey" not only took hourly rr breaks but was taking a smoke break EVERY TIME I went downstairs to check on their progress. The other one, we referred to as the "Tall One" moved at a snail's pace and seemed as if he never moved anyone or anything EVER. I was promised "professional movers" was guaranteed professional movers. Please check the clause, the insurance is laughable. They managed to break or scratch almost everything they touched. The balked when I pointed out the time and my budget. Speaking to "management" is problematic to say the least. They "claimed it was the long walk" less than "50 yards to the elevator". They didn't seem to make good use of time or man power it was as if they were purposely running up the HOURLY PRICE (and were). So for the following: 40 boxes 2 outdoor patio columns (3 feet tall) 1 sectional sofa 1 dining room table with 4 chairs 1 sofa table 1 buffet 1 tv table 1 Antique Victrola 1 Antique bench 2 tvs less than 55 inches 6 large wall art 6 HOURS, a drive which was less than a mile and over 1000.00 later broken and chipped furniture scratched tables 1 less sofa (and a huge dent/chunk of wall in the door of my former home) Smokey complained about taking it down the stairs or rolling in through the parking lot which maintenance did before they placed my $1400 sofa in the dumpster Broken glass on the largest pictures (had to replace 2 frames) An Attitude from Smokey who was STILL SMOKING and requests for a tip! They did not have to take anything apart, move a bed/mattresses/washer or dryer/box springs/nada. They did not have to walk down stairs. STAY AWAY AT ALL COSTS. read more

Worst moving experience ever and that's saying a lot. Changed double the quoted priced, broke several items and didn't finish the job. Don't even use this company if it's last resort read more

Value- when scheduled on phone 3 weeks ahead I was told approximately $650, 2 men@$182.75. Two days before my move I was told if I got 3 men it would be cheaper. When I got the email it said, $219, 3 men, additional for packing material & estimated cost $2000. It was too late to cancel. For a company to be 15 minutes from me & moving me 10 minutes away to a 2 bedroom apt. It cost $2135.85. read more

Absolutely HORRIBLE company, they will rob you blind, damage your stuff, move slowly to milk the time clock, and then when you go to their south Austin branch manager Lucas (Luke), you will be given the most atrocious, condescending, ugly behavior and Luke will tell you he's not going to give you your money that is due back because you left them a negative review FOR THEIR BEHAVIOR AND POOR WORKMANSHIP. Their employee took over a 15 minute bathroom break ON MY DIME and would have stayed longer in there had I not called to complain. I was supposed to get reimbursed for this 15 minute increment and was not. Then they overestimate the time they might take to finish the job of moving you INTO your new place and promise you a refund if they don't use all the guesstimated time. I was due back $92.46 and Luke decided "he wasn't going to be nice anymore, he originally was going to give it to me, but since I left a bad review, he's going to take it back"... telling me this as I'm screaming this can't be legal. Horrible, horrible, horrible. Best believe I have cameras mounted because these are the type of people that will come to your residence and try to vandalize. read more