We recently used Move and Care for our relocation from the Austin area to Dallas, moving our entire 3,100 sq. ft. home, and I couldn't be happier with the experience. From start to finish, the team was professional, efficient, and very careful with our belongings. Mike and Oleg were especially great--hardworking, friendly, and attentive to details. The whole crew of four worked seamlessly together, handling both the packing and heavy lifting with care and making what could have been a stressful process feel smooth and organized. Moving such a large home is no small task, but Move and Care made it look easy. Everything arrived on time and in perfect condition. I highly recommend them to anyone looking for reliable movers and will definitely use them again in the future. read more

Move and Care - Movers Near Me - Austin, Texas

Move and Care LLC sent Yevhenii and Oleg to help us move our apartment into a storage unit for our upcoming house remodel. The team arrived on time (they even offered to come early since they had completed a job) and followed all my instructions to the last detail. Communication with LLC was clear, and the job and pricing were well outlined and fair. The team was meticulous and conscientious with our items and went above and beyond to stack everything neatly into our storage space. I plan to rehire Move and Care to help us return to our apartment in the fall. read more

Move and Care - Movers Near Me - Austin, Texas

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They were incredibly responsive very responsible and all of my things arrived safe and quickly.

The team made my move go seamlessly, and helped set up my furniture in my new apartment (including wall mounting my mirror)! All furniture was well protected, and no damage found after unpacking. Worth the price, from my experience. Keep in mind they have 1 size truck, and it's fairly large, so make sure there is enough room in your locations. read more

We have used Move and Care for several years at our corporate office. They have excellent customer service and Vlad and Dmytro are always quick to respond. We had some concerns with a couple large, antique furniture pieces and they were handled with such care. They also offered to assemble 100 desks for us and hauled off the trash afterwards. WONDERFUL! read more

I want to clarify my initial five-star review. I felt somewhat pressured to leave a review on the spot--one of the movers hovered around me, repeatedly asking me to submit a review so we could take a picture. That didn't give me time to properly reflect on the service. The crew was originally scheduled to arrive at 6:00 PM, but they didn't show up until a little after 7:00 PM. I was told three movers would be present, but only two arrived. I had clearly communicated in advance that the move involved three flights of stairs and the removal of three TVs from the wall, and I was told that was fine. The initial quote I received was $555 for three hours (with a $100 deposit already paid). However, I was charged $706. The mover claimed this was due to the move involving an extra flight of stairs, even though I had already informed the company of that detail. I was also promised a 20% discount due to a misquote from a new staff member, and an additional 5% discount for paying in cash. I received neither of these discounts. Due to the missing crew member, I had to assist in carrying many of my belongings down three flights of stairs myself. Despite this, I still tipped both movers $100 each because I didn't want to be unfair to them individually--but the service overall was disappointing. Only two TVs were moved, and one was left mounted on the wall. When we arrived at the new location (which had an elevator), items were not placed where they were supposed to be. One mover kept asking, "Is there anything else to do?"--which felt dismissive given that it was clear the job wasn't complete. Overall, this experience felt unprofessional, disorganized, and overpriced. I have not yet spoken with a manager, but I plan to, as I believe the situation needs to be addressed. I hope this feedback helps improve future service for other customers read more

Showed up 9 hours after the window. Destroyed my floors and scuffed walls. In the 9 hour window I had zero contact with the company. He ignored my calls and never gave me a valid timeline. The movers couldn't read the labeled boxes. Ignored instructions. I ended up moving in at 9:30pm and finished after 12 midnight. And he had the nerve to charge me more than the quoted price cause he added additional helpers to finish. Not to mention they spoke a foreign language the entire time and didn't understand English. I would call someone else. read more

Move and Care is certainly the most value for your money. They're flexible, communicative, professional and pretty efficient. This is my second time using them and I don't imagine I'd switch to any other movers because of the great experience. I even got a discount being a returning customer. The only two critiques I have is one of the corners of a piece of furniture did get a little damaged. It is a bit oddly shaped. And the 2nd is more of a note to future self - don't book moving during rush hour. The transport time can easily double in Austin traffic. read more

I DO NOT recommend this moving company. I booked them for a move thinking we would have three large pieces of furniture moved. They quoted us nearly $400, so we decided to move two of these ourselves and just have them move one piece of furniture, figuring it would only take about an hour and they quoted us at $135 an hour. They took a $100 deposit- which was neither applied to my job or refunded, and then charged me the full 3 hours rate for one hour!! I paid the worker because I know he doesn't set the prices and then called to request a cost breakdown and was told they charge a 3 hour minimum. Nowhere in this process was I told this, and when I said I would pay for the time taken and the tip for the guys that moved our hutch but not for three hours, I was met with an "...okay??" And told that it would be elevated to customer service. I never received a call back. I tried to email three times and called to follow up and have been IGNORED. They took nearly $500 dollars of my money to move ONE PIECE OF FURNITURE and have never contacted me back. I would say if you have a small move in mind GO ELSEWHERE and do not give them your business. I am an hourly wage worker and made it clear this was out of my budget and I never would have agreed if I had been quoted nearly $500 and still I've received no effort to make it right. Now I'm facing an unexpected surgery for my cat and this money has put me under. read more

These guys were great. Vlad was very responsive when booking and coordinating. Two gentlemen showed up on time and got right to work. They were quick, efficient, and careful. Knocked out everything as quickly as could've been expected. Would use them again. read more

I highly recommend Move and Care! They were proactive & communicative before and during the move. They arrived on time and even sent me a text in the morning with their eta when they were 30 min out. Yara & Alex were very efficient and got my move done faster than the estimated time on my quote. I appreciate their kindness & care with my items. I have a lot of antique furniture so I get nervous when moving but all of my items arrived in perfect condition. Really great value & great service! Thank y'all so much! read more

Fast, efficient and professional would use again. They guys were really nice and careful with all my stuff.

Three lovely Ukrainian men showed up on time and ready to go. They were fast and careful and very friendly. I would use them again. Awesome service! read more

Move and Care - The care they took to wrap my furniture. - Movers Near Me - Austin, Texas

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The team was great! 5stars! Etibar is top tier with communication and creativity and goes for his cohort. Would work with these guys again, no doubt. Good value. My feedback was made to the team directly on estimates and I do hope they implement it moving forward. read more

Eddie, Nahid, and Ali arrived on time and did a great job with my move. They were very upfront about pricing and it was well worth the cost. I will use them again in the future! read more

Move and Care were total pros. I had narrowed my moving companies down to two moving companies. Due to unforeseen my move out date changed a few times. The other moving company stopped returning my calls but Move and Care understood my circumstances and when I found out on a Friday that I had to move out by Monday, Move and Care were ready with a large truck and two amazing movers. They packed all my glass table tops with thick moving blankets taped professionally. The movers took special care of all my belongings: most of which were moved to my new apartment and the rest to a storage space. Even though I had measured and predetermined how furniture and belongings would be arranged, there were some spacial limitations which required some items to be put back in the truck. The movers never complained about anything. They set up my glass tables perfectly, moved all my furniture and boxes as if they were their own, and even moved and arranged my multilevel glass TV stand and unboxed my loudspeakers which I had brought to my garage myself out of fear they would be broken. Those fears turned out to be unwarranted. Nothing was broken during my move. I can't thank Move and Care enough for their dealing with my changing move dates up until just days before my move, moving all my personal property with utmost care and safety, their friendliness, and total professionalism. read more

This is my 2nd time using Move and Care! Always friendly, on time and professional! I highly recommend and will use again in the future if needed! Can't say enough great things about the moving teams! read more

Yaroslavl and Ruslan were our movers, and they both did a terrific job. They were professional and thorough, even though we underestimated the amount of stuff we had to move. Would definitely hire move and care again next time we move read more

Professional, reliable, and good quality/price. I'd recommend Move and Care and would use them again.

We had an amazing experience with move and care! They worked so hard during our move and everything went smooth!

This is the only Mover you will ever need!! The gentleman are conscientious, smart, quick on their feet, knowledgeable of how to move efficiently, effectively and carefully. I have moved all over the US and out of the country and have never experienced Movers like this. From my first call to them and working out the contract and logistics, etc. I was treated with utmost professionalism and courtesy. The Movers themselves were a delight to work with. They used intelligent, common sense, professionalism & and extreme care. I honestly cannot say enough good things about this company and these gentlemen! I will recommend them every opportunity that I get so that everyone else can have a great experience moving, which is normally not a good experience. These gentlemen even make it fun with excellent communication and a little bit of humor thrown in. Moves don't have to be bad after all! read more

Move and Care came highly recommended on Google reviews and had a super reasonable rate ($119) and hour which is why I chose them. They get 5 stars overall as they were able to make an urgent move happen over the weekend just a couple days after calling, and the two guys who showed up really hustled to make it happen- even though I was the last move of the day. They both handled things well and kindly, taking care of my items, wrapping them well and even running back and forth to get the job done quickly. The only hang ups were this- the arrival window was 3-5 but they didn't get there until 6:30- which made for a late load out- I understand the move before took longer and elevator was out but it was def frustrating having to unload at 9pm... also the quote/price/deposit component was a little confusing- I asked about hidden costs and fees at booking, to which they said there were none, but the small print on the quote talks about travel time and mileage, but is really confusing and doesn't directly state "you will be charged for the travel time to your location and back to our base" which considering I was moving from RR to S Austin added a significant amount of time. I spoke with Vitaly the owner and we came to a middle ground agreement we were both happy with and he noted he would review the verbiage to ensure this was more clearly stated and didn't look like it was included in the cost estimate. Apparently this is industry standard but many movers in the past and places I researched this time said front first box load in to last load out- however those charged a little more per hour so I'm sure that evens out. All in all they handled business without a gripe- did a great job and were very easy to work with. read more

Stan and his partner (don't remember his name but he was from Turkey) were great. They wrapped my couch and mattress and other furniture so it wouldn't get ruined . They figured a way to get my couch out of the apartment because it wouldn't fit through the door. And didn't leave a mark on it ! I would highly recommend them! read more

I love this moving service. I have searched for several services for moving. this team very professional and responsive. my new apartment has no elevator but they carried my boxes and furnitures quickly and the cost is affordable. I will use it again when I need move!!!! Highly recommend!!!!!!! read more

fast, reasonably priced, and effective. asked for a small room move and they got it done in less than 2 hours.

Smooth reservation process with text message verification and reminders. The movers were very professional. My biggest pet peeve is when movers dilly dally to maximize the hours spent. These movers didn't do that and were very efficient even finishing a little earlier than expected. read more

Don't trust their "price"! there are several surcharge and other hidden fees! not honest! the final cost would be double than the initial price they give you! make sure they send you an email with all the costs details and read all those terms! definitely I don't recommend! read more

When I first booked with Move and Care LLC, I was quoted an estimate (and yes I understand that it was just an estimate) of about $500-$600 dollars. I Was told In confidence that my move would only take maybe 3-3.5 hours with 3 movers for a 2 bedroom 900sqft apartment. Well my movers were not only an hour late, but there were only 2 movers, and it took them a total of 7 hours. They were helpful and took care of all my furniture, which I deeply appreciated, but I would have appreciated a more accurate quote, actually showing up on time, and more movers to handle the job (since I was quoted 3 movers from the start). Can't say I would recommend these movers. read more

Amazing job! Very efficient and reliable. We had a difficult move with heavy furniture and tight turns, but they handled it like the pros they are. Will absolutely recommend to others. read more

Move and Care helped us with interstate moving from Austin to San Francisco. Great management,crew and company! They wrapped all the furniture,packed all the boxes! Delivery was on time and everything arrived in great shape! We recommend this company for interstate move! they did a great job read more

We were so pleased with the professionalism and the personal care and service of Move and Care during our move yesterday. Our first contact via phone with Dmytro was thorough and comfortable. Dmytro understood our unique needs - working with a deaf client using text messages instead of voice, picking up goods in two places - a home and a storage unit, and also the need to carry household goods up three flights of stairs without an elevator. Dmytro arranged everything on the phone without a problem. Yesterday, the day of the move, everything turned out as well as could ever be hoped for. Eddie and Ollie came a bit after the time arranged with Dmytro, but they contacted us and let us know they would be a bit late. They then gave us an exact time of their estimated arrival. Eddie and Ollie took everything from the home in their truck, drove to the storage unit, picked up everything there, and then drove to the new apartment and hauled everything up three flights of stairs. There is no way we could have done this without these strong men. Eddie and Ollie were courteous and helpful, doing all the tasks we needed for the day. We are thankful for this company - for their excellent service at a very fair price. Totally happy with this experience. Thank you. read more

On November 28h I hired this company to move me from one city to another. I'm the type of customer who really never write when I should. The experience I had with this company was the worst from the start. During the initial conversation the time was clear and set for 8am. The day of the move I was told that wasn't the time I set, even though I call three times after setting the appointment for the move to reconfirm that the following was set in place such as: time, three guys, toll cost which was told I wouldn't be charged for, and informing them that their maybe stairs if items are to heavy. Well, let me just say my conversation to start the day off was nothing but unprofessional, but I was stuck in the continued service due to trying to find another company last minute was going to be tough, believe me I tried. Secondly, I had requested that all big furniture were to come up first due to how small the place was that I was moving into. I was reassured that it wouldn't be a problem, well let's just say none of what I requested was done and came with a lot of unprofessional response of why not and what I needed as a customer was never taken into account. I am oxygen which is not easy already. Since they didn't listen to my request of bringing up the bigger pieces first, I was stuck rearranging in a small space of picking up all the boxes and moving heavy furniture around by self, which causes me being put into the hospital that evening the next day. I know that each experience maybe different which I read the reviews, which also made it easy to choose this company. The worst experience and would never use this company again. To add to injury, I was quoted $1700 something after the $103.00 was being deducted from the total price of &1800 something. This was done in person, after I looked at my invoice tell me why I was charged $1900 something minus the $103.00 which brought it to $1800 something. I called and spoke with someone and like the rest of my experience it didn't go anywhere but lead to frustration. I hug up in the man's face and told him I will be writing a review on how my experience was and will never use them again. Hope this helps someone and like I will tell anyone who reads this, reviews are personal experiences, this is mine. Stay safe and be blessed. read more