I've been with Darrens Team since the original owner interviewed him! Liz is a rock star addition…read more Together, they're gifts that keep on giving! & trust, we've been through it - they're straight forward & help you take care of the house you've made a home. My keiki that grew up in this house now live next door & I'll simply say this ... I'm at peace moving on. Consistent, considerate, helpful & sincerely appreciated & that's an understatement!

Darren Holbrook at One Team Reality, LLC, was the Property Manager of the 4 bdrm, 3 bath, 2092…read moresqft, 3 car garage single family home I rented for the past 3 years 3 months located in Ewa Beach Hawaii. The active communication and professionalism displayed by this business is unmatched. The company made the move-in/move-out process extremely painless, every routine inspection simplistic, and they operated a web portal that was extremely easy to navigate for bill pay, document review, work request and more. I appreciate the effort they put into ensuring customer/renter satisfaction. I wish this LLC the best and strongly recommend this team of highly knowledgeable professionals. Darren, Liz and Alex are uniquely poised for continued success. Thank you for putting my family first!

Devin just help me purchased my first condo in Oahu and I cannot say enough things on how great…read moreand professional he was. Besides being very knowledgeable regarding Oahu' real estate market I can honestly say he has his clients' best interest. The transaction went super smooth, easy to communicate with him and available at any time to answer my questions and guide me thru. I would definitely recommend him as a realtor and intent to use him again on my next purchase.

As a first time homebuyer I was very nervous about the entire process. I reached out to Devin just…read morelooking for some information and he helped me through every single step. He answered questions I had (no matter how silly) and even those I didn't know I had. He was incredibly patient and willing to respond at any time of day leading me to feel comfortable and confident in my decision to purchase a house. Devin is not only very communicative and knowledgeable but so willing to work with hectic schedules and budgets. I'm so beyond appreciative and amazed of Devin's ability and drive for helping me find the perfect house and fighting for his clients during the closing process as well. I'd definitely recommend Devin to anyone looking to buy or even just get some questions answered regarding the home buying or VA loan process. If ever I'm in the market again I'll absolutely be using Devin again!

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

Update: Just a couple fact checks.... I provided a picture…read moreof Raeni's text. This shows she scheduled a time for us to pick up the keys early. She said at your office "that's what we do here at remax to help our tenants out" I even asked her if I owed her more rent for moving in early. So do not blame that on us. When we moved in the place was a mess. I also contacted Jay the previous tenant and she also stated when she moved in the place was a mess and the owners father would come by and just band-aid everything (also, if anyone wonders, Jay was the tenant just before us. You can see her review on Facebook for Aloha Remax) Second fact... The 7k check I got was an agreed on contract. You and the owner wanted my family of 5 to pick up and move again after we lived in the property for only a week. That was not a gift, it was an agreement. I get 4800 and my deposit back and you get a empty house to sell. The owner and I both had a huge compromise in that matter. Don't pat yourself on the back. Also we told you guys on June 3rd about mold in the kitchen and the bathroom. Not one single company came to remove said mold in the whole month we were there. We moved out on July 5th. You had two companies provide quotes, but the owners father who does not specialize in mold decided he was going to do one of his band aid fixes. We said no, we would like a professional to fix the mold issue and moved out of that mold infested place. Also your Gift ( cheap wine and box of chocolates) was nice. But when you rent out a $2300 home at least have the place clean when someone moves in. I have a few hundred pictures I can gladly upload on that. Then when you follow that up with never cleaning the air conditioner and never removing the mold and fixing the water damaged wall that was dripping from when you flush the toilet (Gross). It's hard to be thankful for cheap wine and chocolate. But thanks for the health hazard. Much love We rented a house through Remax at 95-1034 Ainamakua Dr. Apt 17A. We only lived there for a month as the owner wanted to sell. In that month, we dealt with Mold and numerous other issues. (We had 3 mold inspectors confirm it was mold) this house is up for sale right now. So please have the downstairs bathroom ceiling carefully inspected along with the kitchen. There is also water damage from the upstairs toilet leaking. I say all this because they love to put Band-Aids over big problems instead of actually fixing things. Before you sign anything with them, make sure you have this house carefully inspected. I would also have an air quality test done. Also, be aware, we showed up while the cleaners for the rental property were there and it was Ray's wife an son. Very strange. But just a side note.

Buying and/or selling a property can be an intense and stressful time, however with Margie Jose by…read moreour side, we had a smooth and assuring buying and selling experience. Margie has represented my family and I on multiple occasions and with each real estate transaction, we had the same awesome and consistent service. Margie went above and beyond our expectations, as she even checks in on us even after everything is said and done. If you are looking for a trustworthy agent who will guide you appropriately throughout your housing journey, I can wholeheartedly say that you will not regret your decision in having Margie as your real estate agent. Much mahalo Margie for the awesome service! ~Orden 'Ohana

I sent in an application to rent a home about 10 days ago. At first, I was in contact with Tracy…read morevia text and email. After submitting all necessary documents with our application, I was GHOSTED. No communication whatsoever. I sent multiple emails, texts, and voice mails to follow up, still no response or call back. Even if we were not gonna be chosen as tenants, I feel we should have received a courtesy call/email/text saying that we didn't get the place. I wouldn't recommend this realty group to anyone as they have very poor communication skills.

We moved to Oahu during the pandemic and were stressed about finding a rental. Tracy was wonderful…read morefrom the beginning and helped us get into a great place quickly! It's now been almost two years, and we have been really happy with IRG as a property management company! Thank you to Tracy, Derek, Susie, and the rest of the IRG team for helping with any inquiries we have had during our time here!

I cannot say enough wonderful things about Shayna Flores at Kapilina Beach Homes! From the moment…read morewe first connected, Shayna's kindness, compassion, and incredible dedication shone through. She is truly non-judgmental and made us feel completely understood and supported throughout the entire process. Shayna went above and beyond to work with us, ensuring that we found a home that was perfect for our needs. She listened, showed incredible patience, and treated us with so much respect. It felt like she was genuinely invested in helping us--not just as a leasing agent, but as someone who cares deeply about people. Her superhero power? Making housing work when it feels impossible! Shayna turned what could have been a stressful experience into something manageable and even hopeful. Thanks to her, we are now settled in a home that fits our family perfectly. If you're looking for a leasing agent who is not only amazing at her job but also a genuinely kind and compassionate human being, look no further than Shayna Flores. She's the absolute best!

Kapilina Beach Homes is a beautiful place to live and the community itself has a lot of potential…read more However, my experience with the management office after becoming a tenant has been very disappointing. Communication has been extremely difficult. Phone calls are not returned, follow-up emails often go unanswered, and it has been challenging to schedule meetings to discuss tenant-landlord concerns. There appears to be very little transparency regarding ongoing housing issues, and residents are frequently redirected to speak only with a resident manager rather than receiving clear answers from the management office. Unfortunately, this creates uncertainty and frustration when trying to resolve important matters. Professional, consistent communication would greatly improve the tenant experience. I hope management works toward better responsiveness and accountability for current residents.

We just recently moved out of a property we were renting from them about a week ago. We only moved…read morebecause we were looking for a bigger place. We were hoping Royalty Realty had something available for what we were looking for (sadly they didn't at the time) since we've had the best experience over the past 4 years with them. Our amazing property manager Michelle Lum made living in one of their units such a joy. Any little issue that came up she was right there and always so helpful every step of the way. We appreciate everything they've done for us, especially her, and making our living experience so comfortable. We will definitely always check back in with Michelle for our future property needs. Thank you for the last 4 amazing years. Aloha!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

Fawn is friendly, knowledgeable, fun, and has a very stylish eye for details that make all the…read moredifference. I highly recommend working with Fawn. She really loves what she does and it shows. Buying and selling can be quite stressful but with a gem like Fawn on your team, it really helps. Thank you Fawn for everything!!

Fawn is very knowledgeable in real estate and has been immensely helpful in answering all of our…read morequestions. She is a full service realtor and worth every dollar she will earn in helping us with the sale of our home.