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    Recommended Reviews - Royal Realty

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    Photo of Summer D.
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    26 days ago

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    Jacqueline L.

    Thanks for leaving a review. I will let Michelle know.

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    1 month ago

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    2 years ago

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    Thank you for the review!

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    1 year ago

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    Jennifer P.

    Thank you for the positive review. I will let Frances know.

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    1 year ago

    Jackie little is a very kind, helpful and nice property manager. Professional and well spoken individual!

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    Jacqueline L.

    Thank you for taking the time to leave a review. :)

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    11 months ago

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    3 months ago

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    Jacqueline L.

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    1 year ago

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    Jennifer P.

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    1 year ago

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    Jacqueline L.

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    8 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    Jacqueline L.

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    3 years ago

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    Jacqueline L.

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    3 years ago

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    Jacqueline L.

    I am happy Arleen was able to help you. :)

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    5 years ago

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    Jacqueline L.

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    3 years ago

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    Jacqueline L.

    Thanks for the review. I will let Preston know.

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    5 years ago

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    Jacqueline L.

    We appreciate you working with Royal Realty.

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    2 years ago

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    4 years ago

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    Jacqueline L.

    It was all my pleasure.

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    2 years ago

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    4 years ago

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    Jacqueline L.

    Thanks for the review. :)

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    3 years ago

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    6 years ago

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    Jacqueline L.

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    2 years ago

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    Jacqueline L.

    Thanks again for your review.

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    3 years ago

    Thank you Royal Realty for helping me find a great place to live that met my expectations!

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    Jacqueline L.

    Thanks for taking the time to leave a review. Have a great week.

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    3 years ago

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    5 years ago

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    4 years ago

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    Jacqueline L.

    Thanks for leaving a review. I will let Frances know. :)

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    5 years ago

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    Page 1 of 4

    Ask the Community - Royal Realty

    How do they perform on Property Management for owners who are out of state?

    We provide all the functions of renting out an Owners property from taking pictures, making ads, showing property, running rental applications, signing leases, checking Tenants in, etc. We do all of this while keep the Owner updated on showing… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Royal Realty

    Jacqueline was able to help mitigate any issues that I had because she is a very good listener and communicator.

    Mentioned in 14 reviews

    Read more highlights

    Redfin - Hawaii - Ali Ban

    Redfin - Hawaii

    (69 reviews)

    Downtown

    Had a great upfront experience and conversation with Gill Mara about a few of the rental property…read morelistings posted by RedFin. Overall he was courteous and incredibly responsive via email and online inquiry. A few of the rental properties weren't available for immediate showing, which I understand, but Gill did a great job at scheduling me for the earliest dates and times. Unfortunately, things quickly turned when Gill began asking for a (maybe refundable) deposit prior to the official showing date. A rather large deposit amount may I add. I just didn't like feeling pressured into putting money into a rental property that I hadn't seen or experienced yet. Ended up withdrawing my interest due to the pressure.

    Ms. Veronica Munez is the best real estate agent of my experience in 5 different home buying and…read moreselling experiences! Unlike another real estate agents, she is the most professional, honest, trustworthy, patient and sincere person that I ever met. Although she must deal with many clients, she makes you feel that you are the most important person, listening to my preferences, and gave me many great guidance, lead me to successful purchase of beautiful property and selling for more than what I was expected even with high interest and major HOA special assessment! She really knows how to deal with other parties, even when I was undecisive and became weak minded, she always gave me the perfect solutions and guidance, and she was right every time! Redfin has the best organized system for signing documents, Q&A, schedule and process of the timeline, coordination with other agent and title company etc. This time Ms. Pooja Luitel did the great job informing me all these via email, made whole process so much clearer and easier!

    Locations

    Locations

    (119 reviews)

    Ala Moana

    Ms. Shiho Wang is a great asset for Locations LLC, I feel so fortunate to have Shiho as my realtor…read more Shiho provided excellent service from the first contact and continues to provide help when I need anything. Shiho truly goes above and beyond, she is knowledgeable, always quick to respond, is proactive, kind, helpful and personable. Shiho Wang gets the job done with skilled efficiency. I am very happy having received Top Notch service from Realtor Shiho Wang with Locations LLC and I will be recommending her to friends and family.

    Working with Jason Anthenien was hands-down one of the best decisions we made in our home-buying…read morejourney. From day one, Jason showed up--fully present, responsive, and ready to help however he could. He truly listened to our vision for what we wanted in a home and never made us feel like we were just another client on his list. Jason always picked up the phone, no matter the time, and worked around our schedule with complete flexibility. He doesn't just do the basics--he goes above and beyond to make sure every detail is covered. Whether it was lining up contractors, coordinating inspections, or connecting us with trusted local experts, Jason leveraged his deep network across the island to support us every step of the way. If you're looking for a real estate agent who's dependable, hard-working, and deeply committed to your success, Jason is it. He's the kind of agent who treats your home search like it's his own--and in today's market, that's rare.

    Pacific Realty Ventures - Locally run and owned since 1994

    Pacific Realty Ventures

    (9 reviews)

    Waikiki

    Russ Trinidad is excellent, trustworthy, dependable, and honest. He is the perfect type of real…read moreestate professional you want handling one of the most important and expensive decisions in your life -- where you will live. I am very picky with my housing needs, as a military officer experienced with multiple moves, homes owned, and homes rented (as renter and landlord). Last summer when I had to sell my Waikele house that I rented out for over 20 years, I chose Russ to represent me, instead of the outstanding real estate company that managed this rental house (this company represented me when I initially purchased this house over 20 years ago). I needed an extra special real estate professional, as I was expecting a difficult sale in late 2022. The tenant unexpectedly passed away, the Hawaii housing market crashed, mortgage rates hit historic highs, and the house was in need of major renovations. After interviewing several highly recommended real estate professionals, including those that UpNest arranged for me, I discovered Russ. It was only after extensive interviews that I discovered what a hidden gem Russ was. The low number of customer reviews on the various real estate websites do not do Russ justice. The result? As I live on the mainland and had not returned to Hawaii for 15 years, I had to rely on Russ to handle 100% of my house renovation and house sale in Hawaii. Russ handled $100K of upgrades to the entire house -- from new roof to new everything inside. He even offered his own personal muscle power to deal with an unexpected plumbing issue that was easy enough for him to handle, instead of paying the contractors additional money to modify the work order that I already paid for. Despite the challenging market, Russ successfully sold the house shortly after opening for almost 7 figures -- much more than I expected. Critical to the sale was all of the sales strategy development, planning, and execution needed to achieve a sales win in a challenging real estate market. Though I am extremely picky, Russ continually earned my trust with his constant updates, immediate solutions to arising issues, and sound judgment, that I deferred most of the decisions to Russ the deeper we got into the renovations. I would have posted this much much sooner after the sale, if it had not been for other personal issues I had to deal with first. Hopefully this depth of this review can get across what an incredible real estate professional that Russ is. And what a good man he is -- somebody that I would absolutely vouch for and recommend to friends and family to handle your real estate needs.

    I rented a apartment/condo through Russ T. at Pacific Realty Ventures and have nothing but…read morepositives to say. From day 1, I knew that I was in good hands and Russ always made me feel comfortable throughout the rental process. Like another reviewer said, you can tell he is a family man and genuinely cares for his clients. I would recommend PRV to anyone looking for Real estate services in Hawaii, and would be happy to be a repeat customer.

    Taniguchi & Associates - JUST LISTED! 92-1163 Palahia St #E103. First Open House, Sunday, Aug 28th, 2-5pm

    Taniguchi & Associates

    (29 reviews)

    Ala Moana

    Working with Daniel and Cari Anne was an excellent experience. I was referred to them from one of…read moremy realtor friends who doesn't operate on Oahu, which was a shame in one sense because I love working with my friend, but I gained a team with these two and Taniguchi & Associates that was more than exemplary.  The wife and I toured a bunch of places the day we spent on island with Daniel and Cari Anne, they set up our showings in an order that made sense to flow with our schedules and traffic and while we did put bids on some of the places we saw in-person, ultimately, we ended up buying a unit that they did a video tour with us while we were back home in Kona. We were 100% confident after having seen places in-person with them that they knew exactly what we were looking for and when the perfect place went up for sale, I didn't feel the need to grab a flight as it would only delay the process. Also, while some realtors prefer if you use "their lender" Daniel never even brought this up as I've been using the same guy for over a decade and even he mentioned that Daniel was super easy to work with, very responsive and would love to do business with him in the future, which mirrors my experience. Daniel also has solid relationships with other realtors on island, but when it came to negotiating (the initial offer, the counter, the post inspection, everything), he was a true professional and did not let any personal friendships interfere with getting us some big wins, this guy knows what he is doing. No doubt, when the time comes, I know who I am going with, Daniel, Cari Anne, Taniguchi & Associates.

    We needed to sell a very attractive and updated condo in Waikiki. After interviewing several realty…read morecompanies we chose Erik Taniguchi of Keller Williams. He was very easy to work with, respected our opinions, and understood the current market exceptionally well. And the company had good access to the higher end Japanese buyers market. Erik's staff worked with us to stage the unit very well and used an exceptional photographer. The listing looked great. We sold the unit within a week for full price. Erik resolved the various negotiation issues completely in our favor and closed the sale quickly with a full cash offer. We were completely satisfied with everyone in his office. We highly recommend Erik Taniguchi and his staff.

    Associa Hawaii

    Associa Hawaii

    (267 reviews)

    Downtown

    Friendly staff, great customer service, and wonderful location. I'd recommend this company for…read morecommunity association management assistance.

    II have never experienced such rude and unprofessional service from a company. When I called the…read morefront desk to ask where I could submit a formal complaint, the receptionist told me she needed the property address and the name of the person the complaint was regarding. I provided the information, and she gave me the name of someone who had already been copied on previous emails but had never responded. I then asked who I could contact above that person. The receptionist told me there was no one above her. I replied that this could not be the case, as she is clearly not the president of the company and must report to someone. At that point, the receptionist told me, "I am not here to listen to your grievances." When I attempted to clarify that I simply needed the name of the appropriate person to contact, she interrupted me, said she had another call to answer, and placed me on hold. I told her that I was not trying to share my grievance with her--I only needed the correct name. She then hung up on me. When I called back and waited on hold again, she answered. I asked for her name, and she responded only with, "How may I direct your call?" When I repeated my request for her name, she hung up on me a second time. I find it unbelievable that a company of this size provides such poor customer service and continues to operate this way. Homeowners pay substantial management fees and should not be treated with this level of disrespect.

    Royal Realty - realestateagents - Updated May 2026

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