I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

Michelle Lum is the most helpful and thoughtful realtor / property manager we have ever had! She…read morehandles things immediately and respectfully. She works very hard to get things done and is very understanding and supportive through all kinds of situations. She's also just a really good person who you can tell is looking out for your best interests. Thank you so much !

I spent the last 9 months working with Derek and Aiden getting my home ready to sell. I came in…read morelike a lot of sellers - full of anxiety, high price expectations, and a bunch of rehab projects that needed completed on the house. Derek and Aiden were professional but still fun to work with. They were able to connect me with the necessary contractors and help manage multiple projects to completion (interior paint, flooring, bathroom upgrades, exterior paint.) They also helped me price the home realistically. Multiple offers were received the week after the open house. End result is the home sold over the listing price with an early close. Derek and his team are great - I couldn't be happier!

Over the past few months I had the privilege of working with the Core Team Hawaii to look for a…read morehome to purchase here on Oahu and I could not be more happy with my experience. I worked with Kenny Baisley in particular, and I would recommend him to anyone without a doubt. My landlord in Hawaii actually referred me to the Core Team after I had a few not so good experiences with previous realtors in Hawaii (even though they had great reviews). Considering I primarily worked with Kenny during the home hunt, this review is mostly about my experience working with him. From our first interaction during our first showing, I knew it was going to be a good fit. I would go as far to say that Kenny is the type of guy that can make anything a good fit because he actually cares, and it shows. Over the course of a couple months, we dialed in what I was looking for in a property considering there was both a residence and investment consideration, and as we would walk through properties he would see things from my perspective (as any agent representing a client should), and mention ways the property could make sense as well as being extremely thorough with identifying things that may come up as red flags during inspection and homeownership thereafter. Even when the search wasn't going so well because I was very picky about what I was looking for (and inventory wasn't great in the areas I liked), Kenny was proactive with sending me possibilities and asking for feedback on them. Throughout the home hunt, Kenny always returned my calls and was super helpful with any questions I had, which frankly was not something I experienced with other agents that had 5 star ratings. Honestly, I think it's a problem that there are so many agents that have only 5 star reviews, so if I could give a 6 star review here I would. Ultimately, if you're looking to do real estate on Oahu, the Core Team is your best bet. I would confidently recommend them to anyone and I look forward to the next opportunity I get to work with Kenny and the team on a real estate deal.

Made numerous attempts via telephone, online contact forms for assistance on their available rental…read moreproperties & simply no luck! Website is very eye catching with all the promises they uphold as a property management company to both property owners and tenants. Unfortunately no urgency to reply or make you feel taken care of as a potential customer.

Thomas had such great reviews that he was the first person I called to list my rental. I am in the…read morecountry on the Windward side in Kaaawa and he basically told me he was not interested in my property because it did not fit into his "portfolio." Never bothered to even come and look at my beautiful rental. He would give me no further explanation. Also, he did state that he did not like to lease properties where the owner was on site. Thomas replied to my review. Apparently, he did not listen to understand what it is that I was renting. I said that it was on the ground floor and that we live on the second floor. It is a 500 square-foot one bedroom apartment. Not a room in our home.

I have worked with Gino for many years. Experienced in FHA, VA and conventional appraisals, he…read moredoes excellent work and is always professional. If you need someone who will work with you and does an incredibly thorough job on his appraisals, he is the best and very knowledgable at what he does.

From the owner: Experience since 1983.read more

If you've ever worked with a property manager, clear and proactive communication can be a struggle…read more With Thomas, we have not only experienced fantastic and proactive communication, but also that he is knowledgeable, friendly and cheerful is an added bonus. As a veteran, he is also very considerate of that and offers great service for members of the forces.

Worst property manager that I have ever dealt with in my life. Poor people skills. I don't…read moreunderstand how someone like this can hold a real estate license and be in the people business.

One star is going too far. These people are HORRIBLE. DO NOT ENTER YOUR CC NUMBER for a "free…read moretrial!" It's NOT. Free trial and even when they reverse the bad charges and you get a new card that you don't even own yet they will somehow get that number and charge you again and again. I'm so sick of internet companies that screw people i wish i could do more damage than just this review. Please DO NOT USE THIS SERVICE-YOUVE BEEN WARNED!!

My wife and I began working with Sandwich Isles Realty six (6) years ago to uncover opportunities…read morefor ourselves regarding extended vacation leases. Our contact at Sandwich Isles Realty is Kimo Smigielski. We have continued, over the years, to utilize Kimo's expertise for leases and have also worked with him in evaluating property on Oahu for purchase. Kimo consistently demonstrates an extensive knowledge of all available properties for our consideration. He has been flawless in ensuring each of our inquiries is handled with perfection...from our very first inquiry to our most recent one. When considering real estate purchases, Kimo's ability to research, schedule and communicate with us has repeatedly shown us his skills in the real estate marketplace. We have been and continue to be delighted with Kimo and the ease we experience in dealing with him. During our personal careers we have relocated and purchased homes 18 different times, thereby gaining a broad knowledge of the skills needed in a real estate professional when purchasing a property. We find that Kimo possesses exemplary skills in communication and in follow-up. He definitely meets all our real estate needs. We would never consider another real estate professional on Oahu because of the terrific service and personal attention we consistently receive from Kimo....when looking for a professional you can trust, you should call Kimo Smigielski. He won't let you down!

From the owner: Serving all Hawaii since 1991read more

We worked with Walt and Arla Harvey. They were excellent, we…read morehad a very difficult short sale transaction and they helped us every step of the way. They communicate frequently and know what they are doing. We were very happy with their service. They explained everything in detail, and were always available when we had questions. We tried to sell our home ourselves at first, and are soooooo glad we found them to be our agents!

Puanani Hardwick of this office is amazing! She was our buyer's agent, and helped us through…read morebuying our first condo with clear explanations of the process and patience with our very long and ever-changing home search (we want a condo in town... or maybe a house in Kailua... or maybe a townhouse in Hawaii Kai... or maybe a condo in town). She was very knowledgeable about the Hawaii housing market and was always available to talk to during the stressful escrow process. It's hard to find someone you trust with such a big purchase; I feel really lucky to have had her help us. I would recommend her whole-heartedly to anyone who is looking to buy or sell a home.

My property manager, Anna went above and beyond to help me fix my problem on my rental. Because of…read moreher help I was able to recover my losses and made things right so that it doesn't happen to anyone else renting their property. She will make sure to fix problems honestly and does a great job!

I've had HiPacific for more than 4 years, and they have been outstanding every step of the way. I'm…read moreinvolved in service issues because I requested to be, and this allows me to screen or assist. One example: recently the electric stove was not working. HiPacific sent a tech to diagnose with my permission, the repair was $600+. I decided to replace the stove rather than repair. I've always had trouble getting appliances on Oahu from Home Depot or similar (from remote) - so Yana helped find a vendor with real on-island inventory, and we got it installed within a week. Last year, we had damaged cabinets. I had to be more involved because it was a specialty HOA supplier, but I found new cabinet doors, shipped them from the mainland, and Yana oversaw installation with a local handyman. I consider this a partnership, and HiPacfic is the best property mgmt service I've had (multiple rentals, 6+ prop mgrs). Yana is outstanding and worth every penny.