Absolutely amazing team! So looking forward to go back to…read moreHawaii. Go directly to their homepage to rent, they have the best selection of really nice places and you will avoid Airbnb like fees.

This was my third time staying at the condos at the Pacific Monarch and I will stay there again in…read morethe future. I also recommend it to friends and family. It is homey and comfortable with incredible direct ocean views and Waikiki from a larger than normal, roomy lanai where I spent every morning with my coffee and fruit, and every evening at cocktail hour, just admiring the view. The staff of the Pacific Monarch are also very warm, friendly, & helpful. Deborah, the agent is a gem and makes the entire renting process easy and stress free and is a lovely person in general. She goes out of her way to make sure your stay is a pleasant one, and as enjoyable and relaxing as possible. Mahalo & Aloha Deborah!"

Not trustworthy! My husband booked a place for us as we look for longer term housing. A while after…read morebooking and getting confirmation, they sent an email. It's a holiday weekend and they demanded a response the same day. We replied the following morning but were told they already cancelled our reservation. Wouldn't we just book again at their new price that's $1,500 more? Talking to them to try and resolve, it was clear they just wanted more money. There was no urgent issue, they never called, they just decided they could get more money than our reservation. So be warned if you reserve with them... they may leave you hanging. EDIT: The owner left a response citing verification processes. We completed everything asked for on booking and NEVER received any communications on August 28 or 29. I have the message receipts and can gladly share. Our only message was Aug. 30 and we responded within a day, despite the holiday weekend! The property was still available. They just wanted to jack the price over $1k.

Earlier this year, we decided, on a whim, to have a beach day and called up last minute to rent…read moresome chairs, umbrellas, and a cooler. The staff could not have been kinder or more accommodating. They immediately set us up with everything we needed for a relaxing day by the water and even offered us a discount, which was such a thoughtful touch. They delivered everything right to our resort and later came back to pick it all up, making the experience effortless from beginning to end. The owner was especially wonderful--warm, genuine, and full of great recommendations for local spots to eat and explore. It was such a beautiful reminder of the true aloha spirit we love so much. As someone who grew up on the island of Guam--another beautiful but farther-to-reach Pacific gem--returning to Hawaii always fills my spirit with that same island way of life: generous, easygoing, deeply rooted in community and kindness. I'm so grateful for places and people like this who make you feel right at home, wherever you are in the world.

Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

This company was very helpful to our family when we needed to cancel a reservation due to illness…read more We did not have travel insurance but they were able to re-rent the unit and refund a significant portion to us. I am very pleased with them and would not hesitate to use them again or recommend them.

Very Professional and responsive! Shout out to the property manager Paul for finding my Air Pods…read moreand getting them back to me as I use them as a hearing aid. Vacation was perfect.

Never have I ever officially stayed here as a hotel guest either on vacation or staycation yet. But…read morerecently came here on a recent special occasion for a friend's milestone birthday celebration. It was held in the Waialae Ballroom on a Saturday afternoon with lunch being served for all the guests. What a beautiful location where you can see the lush garden just outside, the pacific ocean was a few yards away when you're done eating, you're free to roam the area and see the beautiful architecture and structure of this fabulous hotel. I was not able to play tourist as this party had to end by 2pm and I had commitments thereafter. But for future hotel guests information, they also have dolphins for you to see. The food here was incredible and of good quality. Good for any type of gatherings of any size breakfast, lunch or dinner. Bartenders and service at the bar was even better! The amount of attention every table was receiving was amazing, glasses were never empty and always started with a full pour. Self parking was completely full, although valet parking service was a better idea. Keep in mind this is a full service 5 star property located in Kahala/Waialae. Would love to be a hotel guest one of these days just to say I've stayed at The Kahala Resort.

The Kahala Hotel & Resort in Honolulu, known historically as "Kahally-wood," has hosted numerous…read morecelebrities, including Frank Sinatra, John Wayne, and Michael Jackson. Other notable guests include Queen Elizabeth II, U.S. Presidents from Lyndon B. Johnson to George W. Bush, Emperor Akihito and Empress Michiko of Japan, King Charles, Adam Sandlers, Angelina Jolie, Bob Hope, Burt Reynolds, Dean Martin, Diana Ross, Drew Barrymore, Duke Kahanamoku, Elizabeth Taylor, Elton John, George Clooney, Janet Jackson, Julie Andrews, Justin Timberlake, Lucille Ball, Nicolas Cage, Rihanna, Rod Stewart, Snoop Dogg, Stevie Wonder, Whitney Houston, ... you get the drill. The hotel features a "Wall of Fame" near the lobby that showcases photos of many of these famous visitors. We strolled the gorgeous grounds of this hotel and resort as we were early for our dinner reservations and wow. Truly a lovely hotel and resort. Lots of photo spots (we saw someone setting up for a proposal on their beach), you can see dolphins here, there was an adorable cat named Natto, and the staff are really friendly and kind. What a gorgeous hotel. It's no wonder why celebrities vacation here at this hotel and resort while on Oahu.

Made numerous attempts via telephone, online contact forms for assistance on their available rental…read moreproperties & simply no luck! Website is very eye catching with all the promises they uphold as a property management company to both property owners and tenants. Unfortunately no urgency to reply or make you feel taken care of as a potential customer.

Thomas had such great reviews that he was the first person I called to list my rental. I am in the…read morecountry on the Windward side in Kaaawa and he basically told me he was not interested in my property because it did not fit into his "portfolio." Never bothered to even come and look at my beautiful rental. He would give me no further explanation. Also, he did state that he did not like to lease properties where the owner was on site. Thomas replied to my review. Apparently, he did not listen to understand what it is that I was renting. I said that it was on the ground floor and that we live on the second floor. It is a 500 square-foot one bedroom apartment. Not a room in our home.