Never have I ever officially stayed here as a hotel guest either on vacation or staycation yet. But…read morerecently came here on a recent special occasion for a friend's milestone birthday celebration. It was held in the Waialae Ballroom on a Saturday afternoon with lunch being served for all the guests. What a beautiful location where you can see the lush garden just outside, the pacific ocean was a few yards away when you're done eating, you're free to roam the area and see the beautiful architecture and structure of this fabulous hotel. I was not able to play tourist as this party had to end by 2pm and I had commitments thereafter. But for future hotel guests information, they also have dolphins for you to see. The food here was incredible and of good quality. Good for any type of gatherings of any size breakfast, lunch or dinner. Bartenders and service at the bar was even better! The amount of attention every table was receiving was amazing, glasses were never empty and always started with a full pour. Self parking was completely full, although valet parking service was a better idea. Keep in mind this is a full service 5 star property located in Kahala/Waialae. Would love to be a hotel guest one of these days just to say I've stayed at The Kahala Resort.

The Kahala Hotel & Resort in Honolulu, known historically as "Kahally-wood," has hosted numerous…read morecelebrities, including Frank Sinatra, John Wayne, and Michael Jackson. Other notable guests include Queen Elizabeth II, U.S. Presidents from Lyndon B. Johnson to George W. Bush, Emperor Akihito and Empress Michiko of Japan, King Charles, Adam Sandlers, Angelina Jolie, Bob Hope, Burt Reynolds, Dean Martin, Diana Ross, Drew Barrymore, Duke Kahanamoku, Elizabeth Taylor, Elton John, George Clooney, Janet Jackson, Julie Andrews, Justin Timberlake, Lucille Ball, Nicolas Cage, Rihanna, Rod Stewart, Snoop Dogg, Stevie Wonder, Whitney Houston, ... you get the drill. The hotel features a "Wall of Fame" near the lobby that showcases photos of many of these famous visitors. We strolled the gorgeous grounds of this hotel and resort as we were early for our dinner reservations and wow. Truly a lovely hotel and resort. Lots of photo spots (we saw someone setting up for a proposal on their beach), you can see dolphins here, there was an adorable cat named Natto, and the staff are really friendly and kind. What a gorgeous hotel. It's no wonder why celebrities vacation here at this hotel and resort while on Oahu.

The buffet is over price for a $52 if they have more choice of food and I will be more entertaining…read moreto eat .

I came here for a week and stayed in a large renovated tower room. My mom was in another room in…read morethe diamond wing, which was small but perfect for a solo traveler. Because we made this our base, I feel that we had a good representation of what the property and staff had to offer. The service was top notch from the valet to the spa. The location was great for walking, and the valet was fast and convenient. The food at the beach house was excellent. I absolutely loved my massage at the spa. My little one loved going straight to the beach from the room. The beachfront in front of the moana is fantastic. Not too many rocks and calm. You can also borrow equipment from the hotel like inner cubes. We did rent a cabana for a day, which was great. Will be back sometime

I visit Oahu about twice a year and have always chosen to stay at the Hyatt Centric because of its…read moremodern feel. However, on my most recent trip, I decided to try the Hyatt Regency, thinking the lounge access and more resort-style atmosphere might be a better fit for my elderly parents. We booked three rooms for our family, and I can confidently say that this stay completely changed my perspective and that is largely thanks to Grace at the front desk. From the moment we arrived, Grace went above and beyond to make sure our check-in experience was seamless and welcoming. Traveling with elderly parents can sometimes be challenging, but she handled everything with such patience, warmth, and genuine care. She was incredibly attentive to our needs, thoughtfully ensuring that our rooms were convenient and comfortable for everyone in our group. What truly stood out was her ability to make us feel valued not just as guests, but as people. Her professionalism was matched by her kindness, and it was clear she takes great pride in creating a positive experience for those she helps. She anticipated needs we hadn't even expressed and handled every detail with ease and grace. Because of her exceptional service, what was meant to be a one time stay at the Hyatt Regency has completely changed my preference moving forward. Grace's hospitality exceeded all expectations and made our trip that much more memorable. It's rare to encounter someone who leaves such a lasting impression, but Grace absolutely did. She is a true asset to the Hyatt Regency, and I sincerely hope she receives the recognition she deserves. I will definitely be returning and recommending this property to others because of her.

We recently stayed at the Hyatt and overall had a memorable experience. Unfortunately, the first…read moretwo days of our trip were heavily impacted by severe weather--it was raining cats and dogs and apparently the worst storm in decades. During that time, the property experienced a loss of power and water, and the elevators were not working, which made things quite challenging. That said, once the weather cleared, we were able to appreciate what the hotel had to offer. We had booked two adjoining oceanfront rooms, and the view was beautiful when the skies opened up. Waking up to the ocean right outside our window made it all worthwhile. The hotel itself is a bit dated, but the front desk, maintenance team, and all the staff members we interacted with were all very friendly and really helpful despite the difficult circumstances. Their positive attitude made a big difference in our stay. The location is def a huge plus, lots of shops and restaurants within walking distance, making it super convenient. The pool is a bit small and tends to get crowded, but it was heated, which was nice, and we really enjoyed the SWIM bar and restaurant. The food and drinks there were surprisingly good but they have a new menu so I was disappointed I didn't get to try some of the items I saw on the Yelp reviews . Overall, the service, location, and beautiful oceanfront views made our stay very enjoyable.

I will never forget the way the Hawaiian breezes felt in my hair. And I will also never forget the…read moreoutstanding hospitality, accommodations and luxury of this gorgeous hotel. I love that it is in the heart of Waikiki, very walkable to shopping and nightlife should you want to leave the grounds of the resort. The nightly local music with hula under the sky is magical. Reservations for dinner, or grab a first come first serve cocktail table at 5 to watch the sunset! There is also nightly jazz in the bar. La Mer is a one of a kind French experience and Orchids is fantastic for any meal of the day. Just outside the hotel is a delightful oceanfront park where the hotel hosted yoga each day. A highlight for me. Great poolside service. The beach is small, so if you are looking to lounge on the beach, that's not really much of an option. This hotel is a member of the Leading Hotels of the World. So you know it has the highest standards. That brand has never steered me wrong. And the fact that it is not under a massive hotel chain umbrella means it can maintain its authentic individuality. Pro tip: if you have a late flight, there is a lounge where you can relax and prepare for your departure, as check out is 11am.

Extremely rude and unprofessional service coming from one of the male bartenders…read more I was accosted while coming out of the restroom , with him frantically asking if I paid the tab, treating me like some sort of criminal. The restroom is in the restaurant area. I never once left the restaurant throughout the entire evening. I was simply on my way to pick up my drink from the seating area and then head to the bar to pay. He told me I was "going the wrong way" when the way I was going would have led to me to the bar... The way this team handles tabs in this bar is abysmal. Right when I sat down, I was attempting to give my bartender my credit card to start a tab. They refused to accept my card and said don't worry about it, and that they'll take it after I'm done. I explicitly told the bartender that I was going over to the lawn right next to the bar (still in the restaurant area) to get a better view of the musical performance, drink in hand. They said go ahead. Nobody should be treated like this

It's a nice hotel! Automatic 5 stars because Duke's and Blue Note give amazing service. They are…read moreboth found inside this hotel, respectively. With Blue Note being on the first level and Duke's on the second. Blue Note has a great jazz club, chill, intimate vibe that is great for a night out if you have a favorite artist you want to see perform. Duke's has a great view of the ocean and it's always packed yet the service stays consistent and attentive. Overall a great place to stay, but just as great of a place to visit as well!

This is my 2nd time staying in Waikiki. We wanted a beach front hotel so we decided on Outrigger…read moreReef for a full week. To start off, I'd give the resort a solid 4/5, no more, no less. The location? It's great because it is literally beach front; however, it is on the southern most edge part of that beach area. This means that the beach right outside is jam packed with tourists coming and going and you would have to walk a decent ways up the beach to find a spot. Regardless, a beach front is a beach front so it's nice to get down there quick and enjoy the beach. The hotel is in a great spot in Waikiki because there are tons and tons of shopping stores and food areas within a 15 minute walk so you never really have to drive out. Monkey Pod restaurant down below has great reviews and is delicious, but I personally think their menu is quite small. They also have a pool side bar/cafe that serves drinks, snacks, and meals and is a secondary pool-side restaurant. They play music down there every night. It's very calm, quaint, and peaceful to enjoy a night in the hotel. Unfortunately, the prices of their drinks are ridiculously overpriced. $17 for a Mai Thai not including tip. Insane. The room? I would say pretty average for any decent hotel. It was clean, the bed was good, the pillows were nice and big. The balcony is small, but can sit two people to enjoy the outside. The down side is the rooms of the two towers of the hotel face each other. So you don't get a beach front view unless you pay the big extra for those rooms. My biggest gripe about the room was the shower. The whole 7 days the water would change from warm, hot, very hot, rinse and repeat every few seconds. The price? Very expensive, but that's the price you pay for a beach front hotel PLUS it being on Waikiki beach. There's probably not big deals/sales unless you buy it through Costco Travel which is what I did which saves you probably a couple hundred at the very least. Valet is automatically included which is another 60 per night (not including whatever few bucks you tip them whenever you go out) so this would easily rack up your bill. I'd say the closest free parking is at least a 20 minute walk one way. Despite my rating the hotel a 4/5, would I recommend this spot? It depends. If you are a newcomer to Oahu and want to experience the casual, tourist experience of Oahu, want that beach front hotel, and have the cash, I would recommend this. If you are not a newcomer, there are many other hotels that will suit many other tastes. And honestly, staying at any other hotel outside of Waikiki is probably best if you want to really save on money and see better beaches.

Dean and Deluca's valet parking is here, turn right into the Ritz Carlton Structure. The person at…read morethe podium will tell you to drive forward. You can get your ticket validated at Dean and Deluca.

Mixed experience overall. The biggest positive by far was the staff. Every single person we…read moreinteracted with was warm, attentive, professional, and genuinely helpful. They really carried the experience and handled issues quickly and gracefully. After a disappointing first room, they immediately helped move us to a much nicer upgraded room that felt far more in line with what you'd expect from a Ritz-Carlton property. That said, the original room was surprisingly dated, worn down, stained furniture, and not especially clean. Definitely not the luxury standard I was expecting for the price point. The second room was significantly better and saved the stay. The spa was another standout. Excellent treatments, knowledgeable staff, and one of the better spa experiences we had in Waikiki. You can tell the spa team takes pride in what they do. Unfortunately, the food across the property was consistently underwhelming. Honestly some of the weakest meals we had during our time in Waikiki, especially considering how many great dining options are nearby. The pool area was also pretty average, nice enough, but nothing memorable or particularly luxurious compared to other resorts in Hawaii. Overall, this place has incredible service but the actual property and food don't fully live up to the Ritz-Carlton name as one would think.

Still our favorite hotel for our family staycation! We've been coming to Hilton Hawaiian Village…read morefor years and have stayed in just about every tower except one, and we've enjoyed each experience. We're not high-maintenance travelers--we simply appreciate the opportunity to spend quality time together, and every stay here creates lasting memories. One of our favorite conveniences is the ABC Stores on the property. They're reasonably priced and have surprisingly good sushi and poke bowls for a quick meal. This summer visit was noticeably busier than our fall stays. The pools were definitely crowded, and the village was packed with tourists. While people say tourism is down, that certainly wasn't our experience--it felt very lively throughout our stay. Instead of driving, we used Lyft to visit the Waikīkī International Market Place, which ended up being much cheaper than paying for parking and was well worth it. During this trip, we stayed in the Kalia Tower and loved our room's view overlooking the ocean, lagoon, harbor, and even the marketplace below. My husband also enjoyed using the fitness center. He mentioned it was busiest in the mornings and mid-afternoons, so evenings seemed like the best time to work out. One of the highlights of our stay was our daily feathered visitor--a pigeon that stopped by to greet us every day, which became a fun little tradition. Overall, we had another wonderful stay and made more great family memories. We're already looking forward to coming back again next year!

Nice rooms and views. Front desk service could use some help. Food on site but not very exciting…read more.. breakfast buffet was okay. They only have valet for parking. Didn't really experience any tbh ing there but to sleep and eat at the breakfast buffet.

Mahalo for the great and understanding customer service…read more Just a couple of sleep deprived parents trying to plan a break when my husband booked the wrong dates, for the wrong length of time. It was outside the 24 hour cancellation window but their concierge was so understanding Thank you

Embassy suites Waikiki 2123…read more Bed - nice and comfy. Little movement from partner. Mattress was a Serta Perfect Sleeper Plush mattress. Hotel offers different types of pillows in the room and spare blanket in armoire. Also in the armoire is hangers, an ironing board and steaming iron, which came in handy for those wrinkled linen shirts mashed in my suitcase. The Bathroom. - one sink with a little counter top space but sufficient. The toilet was also bidet in the master bath. The shower pressure on 21st is ok but low, but it did the job. The Ac in room was awesome! It gets super cold, if you need it, quickly. It was nice for those hot humid days of walking in Waikiki. It had an In-room mini fridge and bar sink with 4 real drinking glasses, which I like. Hated there was no freezer in the mini fridge But the bell hop station offers to freeze ice packs, or whatever you need, for you. We had 3 sliding doors with west views and moderate views of Waikiki beach. The Second bedroom has own bath with also a single sink, toilet and shower- No bidet. The room/bedding/bathrooms were clean with no mold in the showers. The furniture showed a little wear but nothing excessive. The Elevators were fast! The pool, mangers reception and breakfast are all on the 4th Floor (terrace level). Breakfast was typical of Embassy Suites, I like the made to order omelette which makes it much better. Lots of fresh fruit and even some miso soup and other Japanese/Hawaiian offerings. The Staff was awesome and super friendly. I Used valet every day. Great service, fast and practical IMO but hard to swallow the daily fee. The hotel was attacked to the Waikiki beach walk. Island vintage coffee was a regular stop for coffee and sometimes breakfast. Order coffee or food to go online after 8am to save a ton of time standing in line. Hotel was Very close to all ththe shops. Awesome location. Much better location than Hilton Hawaiian village location!!! Our fav restaurant close by the hotel was Kana Pilla and Monkey Pod, which were across the street. Make sure to make Open Table reservations for both way ahead of time. I did mine 2 months out. Housekeeping willing to clean and supply new towels daily however linens are not cleaned but every 5 day, unless you request it, which they are happy to do! Views from 21st floor were awesome and all 21st floor rooms had extensive balconies. 3 sliding doors. Keep in mind Ac doesn't work, yes the fan blows, when the doors are open!! It's too humid at night to sleep with them open so we had them open for select times, mostly am. There's a Washer/dryer laundry room on site, 3rd floor only. It was Very convenient especially packing 4 days of clothes for a 10 day trip so our suitcases weren't stuffed . Use laundry room on sundays/mon or late evenings when people are too busy arriving and leaving. $5.25 to each wash load and I think $4.75 to dry. Washers only wash with cold which I like. Perm press on dryer seemed to dry all our shirts and socks well. We hung our nice Aloha shirts on the hangers in the room and they dried within a day. Washer and dryers take credit cards. Yes they're is a soap machine that also takes credit cards. I didn't use and just bought soap from ABC. ABC stores are EVERYWHERE so don't lug around suntan lotion or waters in your suitcase. Just buY at ABC which is only 20 steps away. FYI ABC doesn't no GIVE out bags for items unless you spend over a certain amount. ANC bags cost like .50 cents. ABC has Awesome poke and alcohol (spirit and beer) choices. Yes single purchase tall beers too. Don't forget the free brief fireworks show in front of the Hilton Hawaii Village on Friday nights only. We saw them set off at 7:45p by the lagoon. It's amazing how many people attend so be prepared for the crowds to and from. Big tip: make open table reservations for all your restaurants months ahead! All places are super busy until about 8:45 pm on most nights. Hope I helped.

A new favorite hotel in Waikiki. The view is gorgeous, the amenities are top notch, and everything…read moreabout our experience made us feel as though we were expected to return some day, which we will. One of the important standards I look for in a hotel stay, is a focus on supporting locals. For me, if there's a Starbucks in the lobby, then I'm already disappointed. This hotel has one of my favorite local chain cafes, Honolulu Coffee Company. The only local café that has consistently made perfect crema foe decades. Starbucks baristas are not trained for this. The hotel also has restaurants with lots of local flavor. The sushi buffet is amazing but difficult to get a reservation on the weekends. 100 Sails also has a buffet though ordering ala cart seemed like the best choice for us. Best place to view the Friday fireworks. Our only disappointment was how much street noise we could hear throughout the night, even though we were on the 28th floor.

Overall, we had a nice stay at Prince Waikiki for our family vacation. The views are amazing, and…read morethe amenities are top-notch. We booked the Club Premier package, and we felt it was worth it because breakfast at 100 Sails Restaurant on the 3rd floor was excellent every morning. One thing to keep in mind is that parking is not included with your stay and must be paid for separately, which is something to factor into the overall cost. One big concern was the snacks on the 5th floor. We came across moldy bread, which was definitely concerning. I would think the staff would check the food before putting it out, especially considering this is not a cheap hotel. I loved that we could grab coffee every morning from Honolulu Coffee without having to leave the hotel. The lines can get long, but the service is fairly quick. The staff, overall, were not very welcoming and often seemed serious. However, on Monday, June 29, there was an older woman who was incredibly friendly and welcoming. She really stood out and made us feel appreciated. One other issue was that the body wash in our room was never refilled, so we ended up not having any during our stay. We also requested a later check out and our key cards aren't working. The front desk never mentioned anything about need to change keys cards if we had a later check out and now we're outside our rooms having to go back downstairs and change our key cards. And they were making it complicated because they wanted my drivers license even though it's in the room. Overall, we enjoyed our stay, and the beautiful views, great amenities, and delicious breakfast made it a memorable family vacation.

We stayed to celebrate my wife's birthday at the "heavenly star", Hokulani…read more Always excellent customer service from the front desk, bell, valet, housekeeping, and maintenance teams, providing us a wonderful guest experience. We love staying this time of year because the Hokulani Christmas decorations are always beautiful. The Hokulani staff are the reason we look forward to our staycations here. Thank you to Zachary, Brian, Trey, Yoko, James, Marin, Keith, Arnold, Ken, Brandus, Allen, Paul, Demie, and Bazel, for always welcoming us with genuine Aloha when we stay. We look forward to our next visit!

The property is very nice. The service is also very accommodating and professional. The comments…read moreabout check in, check out are substantiated, but it's worth it. The location is convenient and the kitchen really came in handy. Let the kids know not to get too excited about the lap pool though! All other positives outweigh the pool. They have nice happy hours and free ice cream days too.