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    Captain Cook Resorts

    4.1 (21 reviews)
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    Updated 1 month ago

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    View from our room and the person who gave us a hard time on the 13th floor room 1308
    Khalil W.

    We rented out unit 1408, which is on the 14th floor. We paid over 2k for 4 nights for a get away. We are 3 nights in to our vacation and it has been the worst experience of our lives. Directly below us "apparently there is a board member for the building." Not sure what his name is. He has reported us to security like 5 times. First for playing normal music on the balcony on a Friday night at 9pm. He then accused us of vaping and continued to harass us for the last 3 nights. Every night we smell marijuana and other scents from our balcony and apparently he loved to blame us. The man would literally go to his balcony when he would hear us, stick his head out and try and look at our suite. He even tried taking pictures and would look up and try to find an excuse to call security. We were and are getting harassed, we wasted a small fortune getting this place thinking we will enjoy paradise. It's 12:23am right now and I just caught him looking up at our balcony. I will report his behavior to the BBB, get in touch with the board. We called security to report this creepy behavior along with telling them to come check our room for marijuana, smoke or anything else that makes them feel comfortable to prove that we didn't do anything wrong. His entire agenda is to get us kicked out! Stay Away!

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    Ask the Community - Captain Cook Resorts

    Review Highlights - Captain Cook Resorts

    in our past visit to the island, it's a long awaited vacation after COVID.

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    The Kahala Hotel & Resort - Poolside Dining

    The Kahala Hotel & Resort

    4.3(751 reviews)
    2.8 miAina Haina
    $$$$

    Never have I ever officially stayed here as a hotel guest either on vacation or staycation yet. But…read morerecently came here on a recent special occasion for a friend's milestone birthday celebration. It was held in the Waialae Ballroom on a Saturday afternoon with lunch being served for all the guests. What a beautiful location where you can see the lush garden just outside, the pacific ocean was a few yards away when you're done eating, you're free to roam the area and see the beautiful architecture and structure of this fabulous hotel. I was not able to play tourist as this party had to end by 2pm and I had commitments thereafter. But for future hotel guests information, they also have dolphins for you to see. The food here was incredible and of good quality. Good for any type of gatherings of any size breakfast, lunch or dinner. Bartenders and service at the bar was even better! The amount of attention every table was receiving was amazing, glasses were never empty and always started with a full pour. Self parking was completely full, although valet parking service was a better idea. Keep in mind this is a full service 5 star property located in Kahala/Waialae. Would love to be a hotel guest one of these days just to say I've stayed at The Kahala Resort.

    The Kahala Hotel & Resort in Honolulu, known historically as "Kahally-wood," has hosted numerous…read morecelebrities, including Frank Sinatra, John Wayne, and Michael Jackson. Other notable guests include Queen Elizabeth II, U.S. Presidents from Lyndon B. Johnson to George W. Bush, Emperor Akihito and Empress Michiko of Japan, King Charles, Adam Sandlers, Angelina Jolie, Bob Hope, Burt Reynolds, Dean Martin, Diana Ross, Drew Barrymore, Duke Kahanamoku, Elizabeth Taylor, Elton John, George Clooney, Janet Jackson, Julie Andrews, Justin Timberlake, Lucille Ball, Nicolas Cage, Rihanna, Rod Stewart, Snoop Dogg, Stevie Wonder, Whitney Houston, ... you get the drill. The hotel features a "Wall of Fame" near the lobby that showcases photos of many of these famous visitors. We strolled the gorgeous grounds of this hotel and resort as we were early for our dinner reservations and wow. Truly a lovely hotel and resort. Lots of photo spots (we saw someone setting up for a proposal on their beach), you can see dolphins here, there was an adorable cat named Natto, and the staff are really friendly and kind. What a gorgeous hotel. It's no wonder why celebrities vacation here at this hotel and resort while on Oahu.

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    Beach Front Lanai Bedroom

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    Hyatt Regency Waikiki Beach Resort And Spa - Club at the Regency

    Hyatt Regency Waikiki Beach Resort And Spa

    3.7(1.1k reviews)
    1.0 miWaikiki
    $$$

    I visit Oahu about twice a year and have always chosen to stay at the Hyatt Centric because of its…read moremodern feel. However, on my most recent trip, I decided to try the Hyatt Regency, thinking the lounge access and more resort-style atmosphere might be a better fit for my elderly parents. We booked three rooms for our family, and I can confidently say that this stay completely changed my perspective and that is largely thanks to Grace at the front desk. From the moment we arrived, Grace went above and beyond to make sure our check-in experience was seamless and welcoming. Traveling with elderly parents can sometimes be challenging, but she handled everything with such patience, warmth, and genuine care. She was incredibly attentive to our needs, thoughtfully ensuring that our rooms were convenient and comfortable for everyone in our group. What truly stood out was her ability to make us feel valued not just as guests, but as people. Her professionalism was matched by her kindness, and it was clear she takes great pride in creating a positive experience for those she helps. She anticipated needs we hadn't even expressed and handled every detail with ease and grace. Because of her exceptional service, what was meant to be a one time stay at the Hyatt Regency has completely changed my preference moving forward. Grace's hospitality exceeded all expectations and made our trip that much more memorable. It's rare to encounter someone who leaves such a lasting impression, but Grace absolutely did. She is a true asset to the Hyatt Regency, and I sincerely hope she receives the recognition she deserves. I will definitely be returning and recommending this property to others because of her.

    We recently stayed at the Hyatt and overall had a memorable experience. Unfortunately, the first…read moretwo days of our trip were heavily impacted by severe weather--it was raining cats and dogs and apparently the worst storm in decades. During that time, the property experienced a loss of power and water, and the elevators were not working, which made things quite challenging. That said, once the weather cleared, we were able to appreciate what the hotel had to offer. We had booked two adjoining oceanfront rooms, and the view was beautiful when the skies opened up. Waking up to the ocean right outside our window made it all worthwhile. The hotel itself is a bit dated, but the front desk, maintenance team, and all the staff members we interacted with were all very friendly and really helpful despite the difficult circumstances. Their positive attitude made a big difference in our stay. The location is def a huge plus, lots of shops and restaurants within walking distance, making it super convenient. The pool is a bit small and tends to get crowded, but it was heated, which was nice, and we really enjoyed the SWIM bar and restaurant. The food and drinks there were surprisingly good but they have a new menu so I was disappointed I didn't get to try some of the items I saw on the Yelp reviews . Overall, the service, location, and beautiful oceanfront views made our stay very enjoyable.

    Photos
    Hyatt Regency Waikiki Beach Resort And Spa - Two queen beds, balcony city view

    Two queen beds, balcony city view

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    Halekulani Hotel - Upgraded room - Diamond Head Ocean View

    Halekulani Hotel

    4.5(500 reviews)
    1.3 miWaikiki
    $$$

    I will never forget the way the Hawaiian breezes felt in my hair. And I will also never forget the…read moreoutstanding hospitality, accommodations and luxury of this gorgeous hotel. I love that it is in the heart of Waikiki, very walkable to shopping and nightlife should you want to leave the grounds of the resort. The nightly local music with hula under the sky is magical. Reservations for dinner, or grab a first come first serve cocktail table at 5 to watch the sunset! There is also nightly jazz in the bar. La Mer is a one of a kind French experience and Orchids is fantastic for any meal of the day. Just outside the hotel is a delightful oceanfront park where the hotel hosted yoga each day. A highlight for me. Great poolside service. The beach is small, so if you are looking to lounge on the beach, that's not really much of an option. This hotel is a member of the Leading Hotels of the World. So you know it has the highest standards. That brand has never steered me wrong. And the fact that it is not under a massive hotel chain umbrella means it can maintain its authentic individuality. Pro tip: if you have a late flight, there is a lounge where you can relax and prepare for your departure, as check out is 11am.

    Beautiful ocean view from both restaurants including Orchids. The bar area is off of the pool area…read moreopen to the elements. Good selection of noon nosh. They also have buffet at the outdoor bar/restaurant with "made to order" omelets.

    Photos
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    Valet station

    Halekulani Hotel - Main room

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    OUTRIGGER Reef Waikiki Beach Resort - Sunrise and diamond head

    OUTRIGGER Reef Waikiki Beach Resort

    4.0(712 reviews)
    1.4 miWaikiki
    $$

    We stayed here for the week and I have to say the service there was wonderful! All of the…read moreemployees were nice and accommodating. Tough to get a spot by the pool unless you set up shop at 9am. The do have cabanas you can rent for 1/2 the day for $50 so you can be in the sun. The pool has shade until about noon. Not a heated pool. The breakfast for the Voyager 47 was club nice and the views on the ocean were great. The host made it easy to give your room number and take the hot breakfast on the patio or eat indoors. The also have snacks and happy hour in the afternoon from 4-6pm. Again staff is great! The one complaint, this is not the best ocean view property. The beach is super Small and being able to walk on the beach was very misleading. Also they were doing work in the lobby so it was not super Relaxing and quiet by the pool. Overall a great place but plan to have a vacation filled with kids a small pool and a very small beach.

    We stayed here for one night specifically due to their offering of free wedding vow renewals for…read moreguests. It made it so easy for us to plan our ten year when they did all the planning! We just show up (yes reserve ahead of time). It was such a special ceremony and they included our child as our flower girl. They had a ukelele player, hula dancer, and a beautiful officiant with a beautiful ceremony along with beautiful leis. Did I mention it was on the beach and barefoot!? Swooon. It was the best experience. The hotel itself was nice. A bit cramped but lovely amenities. We enjoyed their hula classes, lei making classes, and especially loved the salt water pool. Would def stay again!

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    The Ritz-Carlton Residences, Waikiki Beach

    The Ritz-Carlton Residences, Waikiki Beach

    4.5(276 reviews)
    1.1 miWaikiki
    $$$$

    Dean and Deluca's valet parking is here, turn right into the Ritz Carlton Structure. The person at…read morethe podium will tell you to drive forward. You can get your ticket validated at Dean and Deluca.

    Mixed experience overall. The biggest positive by far was the staff. Every single person we…read moreinteracted with was warm, attentive, professional, and genuinely helpful. They really carried the experience and handled issues quickly and gracefully. After a disappointing first room, they immediately helped move us to a much nicer upgraded room that felt far more in line with what you'd expect from a Ritz-Carlton property. That said, the original room was surprisingly dated, worn down, stained furniture, and not especially clean. Definitely not the luxury standard I was expecting for the price point. The second room was significantly better and saved the stay. The spa was another standout. Excellent treatments, knowledgeable staff, and one of the better spa experiences we had in Waikiki. You can tell the spa team takes pride in what they do. Unfortunately, the food across the property was consistently underwhelming. Honestly some of the weakest meals we had during our time in Waikiki, especially considering how many great dining options are nearby. The pool area was also pretty average, nice enough, but nothing memorable or particularly luxurious compared to other resorts in Hawaii. Overall, this place has incredible service but the actual property and food don't fully live up to the Ritz-Carlton name as one would think.

    Photos
    The Ritz-Carlton Residences, Waikiki Beach
    The Ritz-Carlton Residences, Waikiki Beach
    The Ritz-Carlton Residences, Waikiki Beach

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    Hilton Hawaiian Village Waikiki Beach Resort - Hilton Hawaiian Village

    Hilton Hawaiian Village Waikiki Beach Resort

    3.1(3.1k reviews)
    1.6 miWaikiki
    $$$

    My family and I arrived around 1 PM. Our suite was not ready. There are numerous stores and…read morerestaurants in proximity to the resort. We dined in at a nearby restaurant, then walked around seeking Kona coffee. Our suite was ready around 3 PM. The suite was very spacious and I am mostly impressed with the cleanliness. The bathtub did have a ring of discoloration surrounding the drain. I gave my kids showers instead of baths to be on the safer side. I love that there are multiple pools on the resort. Although, I am disappointed that the adult pool closes at 6 PM, which all the other pools close at 9 PM. There is a private beach area, which my kids enjoyed. Beach chairs are $26 each, which are quite expensive. I appreciate the $65 per night dinning credit, which we utilized at the on site market for snacks and water. We enjoyed the brief firework show from our balcony suite. We attended the on site Huli Huli event, which was quite disappointing. I did not enjoy the food and it was pricey. $75 for skewers, corn, and shrimp. Overall, we enjoyed our stay and will contemplate on a return visit in the future.

    We picked the Hilton to stay as we're contemplating joining the membership. But after this…read moreexperience, we'll likely be going Marriott. Check in wasn't bad - busy, but it's a resort so expected. The shops are nice to have near. The real issues was within the Rainbow Tower. The elevators are atrocious to deal with. Enter your floor level and it tells you what elevator to get on - you and the 8 other families with 4+ people trying to get in an elevator at the same time doesn't work. So you're stuck on your floor or the lobby for 10+ minutes waiting. Next - the smell of marijuana and cigarettes coming from nearby balconies. We notified front desk but nothing could be done. And finally? The cockroaches that scurried out from under the ice machine on the floor. The picture obviously isn't inside - but it's a cockroach nonetheless the less.

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    Prince Waikiki - Christmas ornaments

    Prince Waikiki

    4.3(458 reviews)
    1.7 miWaikiki
    $$$

    A new favorite hotel in Waikiki. The view is gorgeous, the amenities are top notch, and everything…read moreabout our experience made us feel as though we were expected to return some day, which we will. One of the important standards I look for in a hotel stay, is a focus on supporting locals. For me, if there's a Starbucks in the lobby, then I'm already disappointed. This hotel has one of my favorite local chain cafes, Honolulu Coffee Company. The only local café that has consistently made perfect crema foe decades. Starbucks baristas are not trained for this. The hotel also has restaurants with lots of local flavor. The sushi buffet is amazing but difficult to get a reservation on the weekends. 100 Sails also has a buffet though ordering ala cart seemed like the best choice for us. Best place to view the Friday fireworks. Our only disappointment was how much street noise we could hear throughout the night, even though we were on the 28th floor.

    My group stayed here for one night during our friend's bachelorette party and wow, Prince Waikiki…read moresets a high bar. The room we had was spacious with a great view of the marina. The room was clean, the bathroom was nice, and we had a great time staying here. I also appreciate them having water refill stations throughout the lobby. The staff was friendly from bringing our luggage to our room, to taking and bringing our car to us, and exchanging friendly conversations. We're grateful for the wonderful experience and would recommend Prince Waikiki for anyone considering the area.

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    Prince Waikiki - Marina at sunset!!

    Marina at sunset!!

    Prince Waikiki - Sunset Oceanview Room

    Sunset Oceanview Room

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    Area of fitness center

    Hilton Grand Vacations Club Hokulani Waikiki Honolulu

    Hilton Grand Vacations Club Hokulani Waikiki Honolulu

    4.4(100 reviews)
    1.2 miWaikiki
    $$

    We stayed to celebrate my wife's birthday at the "heavenly star", Hokulani…read more Always excellent customer service from the front desk, bell, valet, housekeeping, and maintenance teams, providing us a wonderful guest experience. We love staying this time of year because the Hokulani Christmas decorations are always beautiful. The Hokulani staff are the reason we look forward to our staycations here. Thank you to Zachary, Brian, Trey, Yoko, James, Marin, Keith, Arnold, Ken, Brandus, Allen, Paul, Demie, and Bazel, for always welcoming us with genuine Aloha when we stay. We look forward to our next visit!

    Booked a night here for my BFF Christmas party. Check in was friendly and fast but it's late at…read more4pm. And check out is early at 10am....ehhh. Parking is valet only at $50. Great location! Royal Hawaiian shopping center is right across the street, and so many shops and restaurants are right downstairs from this hotel. You can't beat this location. The room was amazing. I booked the 2 doubles suite. The room has a great galley kitchen with all utensils, glasses, plates, full fridge with ice maker, microwave, etc. The bathroom is so huge and luxurious, separate tub and shower and bidet. My room had NO view, basically looking at another building. I was On the 7th floor. The rooftop pool is spacious and I liked the plunge pool and spa. The bar was closed which was disappointing. For the price and the room details I would definitely stay again.

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    Hilton Grand Vacations Club Hokulani Waikiki Honolulu - Suite bathroom

    Suite bathroom

    Hilton Grand Vacations Club Hokulani Waikiki Honolulu - Guest room bath

    Guest room bath

    Hilton Grand Vacations Club Hokulani Waikiki Honolulu - Guest room bath

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    Guest room bath

    Captain Cook Resorts - vacation_rentals - Updated May 2026

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