Waikiki Marina (via Tropical Escapes Realty) Elevator was…read moreout for 3 days at Waikiki Marina--a 30+ story building. We were on the 23rd floor and had to carry luggage up and down the stairs. I ended up breaking my right thumb doing this. Even worse--there was an 80-year-old woman on the 30th floor and a pregnant woman on the 28th, both forced to use the stairs. This is a serious safety hazard with no proper support or contingency plan. Completely unacceptable and dangerous. Would not stay here again.

Stayed here booking through Vrbo for almost two weeks. We needed something and needed it quick for…read morean unexpected family thing. Parking is 2 blocks away and you have to roll your luggage through two different hotels. $28+ per day. When you get off a flight all you do not want to do is maze your way though a hotel. My dude did all the check in in the back office by the sundries shop. We had a low level floor right over the pool. It was a bit noisy but we were right over the pool... duh. There are two pools. One is accessible though the second floor more of a lounge in the water type shallow pool, the other a small deeper pool with kids able to bounce around. The hotel is nice, our room was modern and recently renovated. Kitchen (no dishwasher), huge flat screen, cali king bed, and couch pull out. Room is comfortable for 2 and I would never sleep 4! Minutes (maybe 5) to the beach walking. You can easily access all of Waikiki beach paste the Hale Koa in about 10 minutes. I would probably stay here again. We had a car and did most everything off site.

The location of this hotel is great. It is within proximity to a lot of amenities, the beach, the…read moremall, and many pickup points for activities. The staff are very nice and welcoming. Always ready to assist. However, if you can afford better, do better. Save your money for a Hilton or something. There were roaches in our room and our floors weren't cleaned to my satisfaction. I could tell they didn't sweep/mop the uncarpeted areas. Housekeeping is every 3 days and I feel like it should be every 2 like most places. It didn't help either that there was a power outage on our last night there which affected the entire area ( traffic lights and neighboring hotels, etc). We were without power the entire night which means no a/c or charging capabilities. That was the nail in the coffin for me because the Hilton across the street had power restored. It's almost like the city of Honolulu didn't wast time making the Aqua Palms a priority in restoring power.

Aqua Palms has a great location--super close to the beach and Hilton Village, which made it really…read moreconvenient for getting around. My room overlooked the pool, which was a nice touch, and I appreciated the free coffee, DVDs, and water available in the lobby. The only downside was that the elevators were extremely slow and often crowded, which made getting to and from the room a bit frustrating. Overall, a solid stay if location matters most.

We found this hotel through Costco. This was great because the unit was good size. It was a two…read morebedroom,two bathroom, full kitchen with living room with pullout queen bed. The lanai was beautiful and had the most gorgeous view of the beach and ocean. The staff was exceptional and very accommodating. Valet service was excellent. They parked our vehicle and had it ready on a moments notice when we wanted to go out somewhere. They brought our bags to our room and were so happy and helpful. Jessica at the front desk helped check us in and escorted us to our room. We were greeted with leis, juice and moist towels. We were given a complimentary beach bag with our own water bottles, and sunscreens. We had chocolates as a gift on the table at arrival as well. The hotel upgraded us to an unobstructed view of the beach on the 7th floor. We were awestruck by the beauty. We were welcomed to a beautiful unit with hawaiian music playing from the stereo in the background. The welcome was so wonderful. We had a beautiful pool and spa to use and a very nice weight room as well. Water refill stations were available all around the hotel which was also a nice bonus. The walk to the beach was just outside the hotel doors. We loved every minute of our stay and didnt want to leave. Thank you to all the staff of this hotel. We would love to come back. You set the bar with your attention to detail and exceptional customer service. Thank you for all you did to make our stay unbelievable!

While staying at the Aston Waikīkī Beach Tower in an 11th-floor suite (specifically Unit 1102)--one…read moreof the two center oceanfront units on the floor, which we booked via Airbnb--we enjoyed a beautiful, spectacular oceanfront view and a prime location close to restaurants, shops, and the beach. However, my stay fell well short of expectations, particularly given the high nightly rate and total cost on Airbnb. The property manager, Midori, was responsive and tried to communicate on our behalf through the platform, but the owner's response and the overall condition of the unit were very disappointing. A vacation should be about rest and relaxation, but my stay in this unit was overshadowed by several clear inconveniences and safety hazards: 1. Plumbing & Maintenance Issues: The main bathroom sink ran hot on both handles. Having to wait a minute to flush out hot water to reach a usable temperature is unacceptable, especially with a young child who complained about the hot water while using the sink. Management dismissed this after our departure by stating the water merely "runs warm," ignoring the fundamental expectation that one handle should run cold and the other hot. Additionally, the tub spout in the small bathroom drips water while the shower is running--while not an immediate emergency, replacing the diverter/spout would prevent unnecessary water waste. 2. Odor, Filter & Lighting: We experienced a lingering odor related to the water tray/refrigerator area as well as flickering lights in the small room. I even had to notify Midori and Elaine during our stay that the refrigerator's "replace filter" light had come on, highlighting a general lack of proactive maintenance. Management brushed off our concerns by noting there were "no past complaints," treating the issues as if they were fabricated rather than addressing the actual problems present during our stay. 3. Disturbances: I stayed in the small room to the right of the front door and was subjected to loud early morning construction and street noise starting as early as 4:00 AM. When this disturbance was raised, owners/management offered no solutions or basic noise mitigation, such as providing earplugs or noise-canceling headsets, leaving guests to suffer through sleep disruptions during a time meant for relaxation. Hoping to resolve things amicably, I raised these reasonable concerns and reached out to ask if the owner would offer a partial refund as a gesture of goodwill for the disruptions and safety issues. Unfortunately, no compensation or goodwill gesture was granted. Instead, the owners chose to focus on self-defense rather than guest comfort or committing to actual repairs. A prime location and spectacular view cannot make up for unaddressed safety hazards, persistent noise, basic maintenance failures, and a complete refusal to offer customer recovery. Future guests considering booking this center oceanfront suite on Airbnb on the 11th floor (specifically Unit 1102) should be aware that ownership tends to dismiss valid feedback rather than taking accountability. Note to Future Guests: As shown in the resort's response below, Aston Waikīkī Beach Tower management does not oversee Unit 1102. When booking this unit as a private vacation rental, you are entirely reliant on the private owner/property manager, who declined to address these maintenance and safety concerns.

Even though we only stayed one night at this beautiful, quiet hotel, it was amazing. We needed a…read morequick booking because our Airbnb was completely filthy, and the coconut hotel took us in with no problem and customer service was amazing. We will definitely be coming back one day.

Dated hotel with fairly basic facilities. Pool closed for repairs when we stayed…read more Room a reasonable size with king bed and small kitchenette. Bed comfortable and clean. Overall good value for a quick stop over before an early flight.

They finally reopened their remodeled pool. Love the location and easy access to beaches,…read morerestaurants and stores.

Stayed in a 2 BR penthouse on the 14th floor (#1421). It is a 2 story unit and the view was…read morespectacular. Place was very clean and in working order. It also comes with shampoo, conditioner, body wash, hand soap etc. Problems: This unit is across from the elevator! Master bathroom is spacious with a large jet tub, one sink vanity, and small shower. Also the dining table fits 6 but is slightly too large for the room as you can't move around ppl if you're trying to get by. The staff we met were very nice and not overly pushy and they offered us guava juice when we arrived. On our last day we received a fresh lei which I left at the front desk as I didn't know if it was allowed on the plane.

Have you seen the movie "The Beach" with Leonardo DiCaprio? Remember that nasty, dirty motel he was…read moreat where he met the guy Mr. Duck? This place felt like how that place looked in the movie. Smells of cat urine smack you in the face the moment you open that room door. The floors feel dirty and nasty. The air is thick and smells like mildew and cat piss. You instantly regret believing those online profile pics. You realize you've been catfished. The valet person is unfriendly and you first think, "hmm. Maybe just a bad day." You go to check-in and that's a breeze. You walk towards the elevator and look back and see the receptionist who checked you in is looking at you. Later, you realize he's wondering how long you'll last. You go into the dated and dirty-floored elevator that took too long to get to you. It takes you up to the fourth floor where you enter into the lair of doom. A flimsy lock opens at your keycard and in you go. Peeling wallpaper, dirty doors, lifting floor tiles, stained windows. You feel like this is a mistake. Your family is too afraid to get into bed. They keep their outside clothes on to protect them from bedbugs. You go downstairs to ask to be moved to another room. The night worked, Yuta or Yura greets you with kindness. He apologizes and says that they're all booked up and no rooms are available. You ask him to check if someone might be leaving tomorrow so you can get an idea if there's somewhere to move to tomorrow. He apologizes and says that he can't share that info. You're confused. Why can't he check the computer and see who is leaving tomorrow that might open up some availability for you? You ask to clarify. "So, can you give me some kind of guess or estimate to see who might be leaving tomorrow? Or some kind of idea if the answer will be yes or no if we can change rooms?" He then begins to repeat himself three or four times while blinking profusely. "I'm so sorry I can't help you. I'm so sorry I can't, I'm so sorry I can't help you." Panic hits you as you've seen 20/20 and First 48 and this type of outburst looks familiar. You apologize and slowly back away. Now you have to find a new hotel because what the heck was that? You try to get some rest after a long flight and strange encounters. But you can't. There's yelling, hooting, hollering, and a loud and obnoxious bass thumping in the distance. All. Night. Long. Finally at 3 a.m. you look outside and see, there's a club outside and the patrons have now gathered in the street just below your balcony across the street. It doesn't matter that the windows and doors are all closed, these sliding doors are from the 80s and they're paper thin. Finally, morning arrives and you get up to watch the sunrise. That's nice. After you head back, you go to check out their "continental breakfast". It's just an awful joke that won't stop giving. After everyone in your family is awake and your bags are packed, you go to leave. Before leaving, you stop and talk with the receptionist, Yama, Yana, or Yara. She says she'll refund the resort fee since there is no true resort. She's heard these same complaints before and did not seem shocked at my reporting at all. This place is ideal for someone on a budget, traveling without kids, and who doesn't mind a little dirt under their fingernails. I get home a week later and find that the resort fee was not refunded, and I have to call them back again. After all fees and taxes, a one-night stay in Leonardo DiCaprio's nightmare motel was about $548 USD. Wow. What a tale.

Thé continental breakfast and pool are certainly lacking. But the proximity to the beach and all…read morethe things happening for the price was pretty good. Our room was clean and we had a partial view of the ocean from our balcony. Our bathtub could fit three people and front desk service was very attentive, especially after check out. They held our bags, let us take beach towels and gave us a shower to get ready for our flight. Fantastic!

Just wanted to say, shoutout to the the following: - Carl,…read moreRichard, Emily, Hisashi, Kanoa From the past times of coming, they have always been so welcoming and kind. Thank you for the hospitality, and for taking care of us. Thank you for the smooth check- in as well, Hinako!

We truly enjoyed our stay at this Marriott Vacations club location. First, the property is set…read morebetween the 2 major streets in Waikiki: Kalakaua and Kuhio. Easy travel to anywhere within Waikiki. Second, the rooms are well curated for a relaxing environment: large tv's in every room, comfy couch, large dining table, fully stocked/tech forward kitchen, large freezer/fridge, excellent bed, huge bathroom with double sinks and a walk-in shower with separate tub. Ooh! They also had a nicer bidet/washlet than other places. Plus, the layout of the room was perfect. Circular. Meaning, we could walk in one direction and would be in every single room without stopping. We just really enjoyed the conveniences within our room. One of the coolest things is that on each floor, right beside the elevator is a bar faucet. A faucet that could fill a water bottle or pitcher of a few options: filtered cold water, hot water, carbonated water, and maybe one more. We are very excited to visit this location again next year.

Polynesian Residences Hotel - Waikiki…read more This was, without question, the worst hotel stay I've ever experienced. I stayed at the Polynesian Residences Hotel in Waikiki from July 22-27, 2026. On my first night in Room 505, I woke up to find bugs--specifically roaches. The refrigerator was also dirty and unsanitary. After reporting the issues, I was moved to Room 305 the following day. Unfortunately, Room 305 was noticeably smaller than the room I had originally paid for. After returning from a wonderful day exploring Hawaii, I took a shower and discovered water covering the entire bathroom floor because the shower door would not close properly and the bottom seal was damaged. That same evening, around 8:40 p.m., I was moved again, this time to Room 513. Since it was late, I didn't have an opportunity to thoroughly inspect the room until the next morning. What I found was unacceptable. The room had not been vacuumed, there were dead moths on the floor, the bed skirt was stained and dirty, the shower was deteriorating, and there was mold around the bathroom sink. On Sunday afternoon, around 1:00 p.m., while I was taking a nap, housekeeping entered my room unexpectedly. I had been unable to place the "Do Not Disturb" sign on the outside of the door because it was stuck in the metal door fixture. What concerned me even more was that I could not lock the door from the inside, which made me feel unsafe. I expected someone to come and repair the lock after I reported it, but no one ever did. Throughout my stay, I took photographs and videos documenting the roaches, the dirty conditions, the maintenance issues, and the safety concerns. I showed everything to both the front desk staff and the hotel manager. Despite having clear evidence of the problems, nothing was done to resolve the issues other than repeatedly moving me from one room to another. None of the rooms met the standard I expected for what I paid. My visit to Hawaii was absolutely amazing, and I truly enjoyed the islands. However, my experience at this hotel was extremely disappointing. Between the cleanliness issues, multiple room changes, maintenance problems, and the lack of security, I cannot recommend staying here. If you're planning a trip to Waikiki, I strongly suggest choosing a different hotel. My vacation was memorable for all the right reasons--except for my stay at the Polynesian Residences Hotel.

Very nice little hidden, yet in plain sight, place. I like how it's on the main strip and the…read morelittle shops in front. We had a hard time finding it due to how small the sign was. Yet I like the sign. The room was very modern. And the bathroom seemed to be renovated. We had a microwave and fridge in our room as part of our amenities. -They have washer and dryer in the hotel. Wash was $1.75 in quarters. They have Tide detergent for $2 at the front desk. Dryer was free. -Ice machine all over the place -they have drinks by the front desk, no vending machine -pool deck -one elevator (need card key) -room deposit $100 with credit card, but $200 for a debit card. -you must bring your credit card that you used to book and I All in all, I would stay here again. It was reasonably priced. The staff here were great and friendly.