We always stay here when in Waikiki and always room 912, great view from the balcony with chairs n table, beautiful artwork adorn the walls, very, very comfy bed and a large inviting chair to curl up in with plenty of pillows. Bathroom comes with fluffy towels and toiletries/hairdryer so you don't need to bring anything but your toothbrush ;) Plus there is always piping hot water available. A coffee maker and coffee sachets are provided and a microwave for warming anything up, along with a small fridge to keep your drinks cool. What more do you need? You have a beautiful beach across the road with warm water, there is a swimming pool in the hotel too, plus Waikiki at your doorstep to explore with numerous cafes, HH cocktails and restaurants, shopping at the International Marketplace and Ala Moana Mall is less than a 5 minute stroll from the hotel. We found a fantastic little breakfast place this visit, Aloha Kitchen serving the best Bennies with lobster and smoked salmon and HUGE fluffy souffle pancakes, and less than 5 mins walk! Gangnam Style restaurant in the opposite direction is less than 1 min walk and they serve a delicious brekkie too, along with Goofy across the road. We had a lovely date night meal at Herringbone in the International Market Place, delish food and great service. 100% recommend. The staff at the Aqua are always helpful and friendly and welcoming. Need a loaner umbrella, they have it, want help with anything in the room they are onto it, need validation they have you sorted, checking in is fast, and checkout is at noon which makes such a difference, no rushing for early checkout here! It really is the best place to stay in Waikiki ,you definitely get bang for your buck! read more

amazing room right next to the pool friendly service great price cant wait to see how the room service is stay tuned pros room was next to the pool you have your own private entrance from the room to the pool great view cons the room needs a little more attention to detai. phone in the room wasn't working the sliding door to the pool from the room was loose and it pinched my sons hand there was a patch job done in tge ceiling the cover meant to be olaced where the cut out in the ceiling was and it didn't cover. rubbish was falling out of the ceiling had smh read more

Aqua Palms Waikiki - Room to the pool deck - Hotels Near Me - Honolulu, Hawaii

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Hotel is not bad definitely not a 4 or 5 star resort. But does the job. All the staff is very friendly. Front desk was great. These are reasons i didn't give 5 stars.. They need security on property hallways smell like weed. Kids run up and down the hallways. Elevators are a joke they are so slow and not enough to accommodate to the size of the property. When knocking on the door housekeeping needs to learn to knock and announce who they are. I know this is a resort brand standard but should be for any hotel. Had a cleaning service housekeeping didn't even knock they just came strait in the room. Scared us. read more

For the price it's pretty solid. Good location you can walk to Waikīkī beach and all the shops, room size was good, clean room, and view on balcony. Staff was very nice and helpful. Only downside is the parking super super narrow parking lot (if you rent a average size car like we did (go very very slow your your will scratch your car in the lot and they charge daily additional parking. read more

Aqua Palms Waikiki - Diamond Head View from Room - Hotels Near Me - Honolulu, Hawaii

I thoroughly enjoyed this hotel and for the price it can't be beat. Now it does have a mixture of AirBnB and regular hotel rooms but they are all the same, just managed differently. The location was near everything but I docked a star off because of the loud noise. Also because of the parking situation. It is a nightmare getting in and out. With that said, parking was included with my room at no additional fee. If you are on a budget but you still want quality I can't recommend this hotel enough. It is the best price that you're going to get in this area and quality. Search for MrBucketlist Aqua Palms Waikiki on youtube for my full video review. read more

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Posting for my friend staying at the hotel, doesn't have a phone because it's dead and the power is out. And she can't charge it. This is the worst hotel do not stay here been out of power for 2 days, roaches in my room, no hot water will not do anything except resort fees. No answer of when power will be back on. No elevator or lights at all. All customers have to walk up stairs with no lights. Very unsafe. Do not stay here spend the extra money for a different hotel. Booked through Expedia and they are not helping either. read more

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Upon arrival you need to buzz in for parking. If you have a VRBO reservation you probably have a reserved parking spot, if not it is first come first serve on spots above the reserved parking areas. Be extremely care making the turns as it can be extremely tight and not all vehicles are made the same, turn as tight, or are parked and tucked in as the should be. There are signs of people's vehicles scraping both pillars on each turn. Don't add to it! Parking (if not reserved is $35 a day plus tax. There is a pool on the second floor open 9am to 9pm. With an exercise room also on the floor open 7am to 9pm. There is a tiny utility closet on each floor with a trash can to drop your trash in, but obviously it can fill fast as it's not a chute or large bin and it's for the entire floor. Self-service laundry on level P3A for $2 a wash/dry with credit card only. Soap/dry sheets are $2 quarters only. The sheet I got on check-in says open 24/7, but the sign in the area says 7am-10pm. ‍ Hakuyosha dry cleaning service is available M-F 8am to 5pm. Same day service is available, dropoff form (available at front desk) at the front desk before 8am and pick-up after 6pm. Note: if you reserved through VRBO or something similar you probably do not get cleaning service, so keep that in mind as you prepare for your trip as you may need to bring some supplies or buy at the ABC Store. read more

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This spot is right in the middle of all the bustle of the city. Walking distance from the beach, restaurants and gift shops. Large shopping mall not too far away either. Prices are good but no amenities are offered other than parking and complimentary coffee in the morning which is more than fine for the price. Your parking spot is designated before you even arrive, please be aware that the garage is narrow and very steep please be careful driving and parking ALWAYS. Ice is offered about every other floor and a small pool is on one of those levels too. Staff was extremely kind and helpful. Smoking spot right outside the hotel to the left, right past the IHOP. This place was very enjoyable I hope to come again if I ever come back to Oahu read more

Aqua Palms Waikiki - View - Hotels Near Me - Honolulu, Hawaii

I only had to stay here one night amidst international travel-- the staff were so eternally helpful. Allowed for early check-in and late check-out. Rooms were very clean and well stocked. Had no issues getting uber eats to my hotel room directly. They also let me check out a towel for the beach even AFTER my stay was done (as my plane leaves late at night) Super sweet staff and close to the ocean. 10/10 in my books! Will definitely be staying here again! read more

Staff was always pleasant and helpful. They gave me an extra blanket and serviced a downturn only when I requested it . read more

This hotel has mold in the sink and bathtub, the toilet plug twice in a 4 hour period. This was on the first day of our trip, customer service was not to friendly or helpful. I had my 1 year old granddaughter with me had to go to Walmart for cleaning supplies before we could use the bathroom. read more

Aqua Palms was a nice surprise.Its centrally located to all Waikiki has to offer! The rooms were clean and spacious.The front desk was slow filled with Aloha every time we spoke with them.Also there is a market and take out available next door,perfect for that morning coffee.The hotel is renovating the rooms but our room was not renovated,still really nice. read more

This was the worst hotel I've ever stayed at, we stayed on the 5th floor & when we exited the elevator there was cardboard on the ground all the way to our room, it smelt like stink trash in the hall way, the a/c was making weird sounds at night, even the room smelt dirty, not like normal hotels smell, can't even sit outside on the balcony cus it smells like trash also, I wouldn't recommend going to this hotel! read more

Just stayed one night at this hotel but would have gladly spent my entire vacation here. It may not have been directly on the water but it was within walking distance and well centralized to everything. As soon as we checked it it was smooth city. The lobby was festively decorated for Christmas and the reception was very cheerful and warm. Lobby was clean. Room was clean, spacious and perfect for two. Room was equipped with a fridge, coffee maker and hair dryer. Loved that the shower offered full sized body wash, conditioner and shampoo that smelled yummy and made my hair feel soft. Hotel was pretty quiet at night. There's an IHop next door and a Korean restaurant a hop and a skip away. Various other stores including a McDonalds and ABC store within walking distance. Rented a car through Hui and it was parked in a garage 2 blocks away which was totally convenient! Would stay here again and will recommend to all my friends and family. Mahalo! read more

Amazing Staff. Central location near many attractions and businesses on Ala Moana. Nicely Remodeled Rooms. Would stay again.

I don't recommend, Reported to the lobby people I had a roach in my room and they did nothing about it. read more

Fun birthday weekend/ staycation at the Aqua Palms Waikiki. Reserved online and was pleased a room was available during the busy holidays, we were so lucky! Visitors & Kama'aina's to get to the Aqua Palms make sure to pass the IHOP Restaurant then take a short right up to the steep ramp entrance. Since it was our first time staying at this hotel we couldn't find the parking entrance. Yikes!! Next, from the speaker box Inform the front desk that you have a reservation, then the gate will rise and let you in. There's a kinda steep hill to drive up to but it's okay. Parking is $25 a day & available on a first come, first served basis. Per front desk okay to park anywhere except in the reserved stalls. Rooms are clean and comfortable and there's also a self service laundromat. IHOP Restaurant located on the ground floor and Waikiki is there to explore! Will definitely visit again, we had a nice weekend. A Hu'i Hou Aqua Palms Waikiki! read more

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The hotel was overall decent. It's close to the Hilton Hawaiian Village and room was clean. The only down side is that the hotel needs a minimum 2-3 night stay for you to get benefits like housekeeping. Overall, the hotel is close to a small supermarket and IHop which is nice. read more

I enjoyed my stay at this hotel. The staff were incredibly kind and helpful. The room service was impeccable and precise. There are two beds in a room, plenty of space, and a television as well. There were special discounts for government workers when we bought the rooms. Would definitely recommend it! read more

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Great location. Water & coffee in the lobby & the Island Country market is next door. You'll find inexpensive yummy food & coffee counter with the best breakfast sandwiches there. read more

The place is decent. Close to almost everything. You have MacDonalds around the corner about 100m walk away along with subway if you don't feel like paying tips that you constantly get from the other food outlets. But there are decent restaurants near by as well as the beach roughly 300m walk away. The only let down is they hold your deposit for over a month sometimes more. I've chased them multiple times to release my deposit but to no reply. But when having to ask for anything relating to services which we will have to pay more on top, they are so quick to respond. I would think carefully about staying here. read more

Great location, very friendly staff. The rooms are clean. Parking is good. We have stayed here multiple times especially as locals.

If your looking for a good CHEAP stay this place is not bad! iHOP right down stairs w/ 15% off (must show key card). The beach is litterally right across da road, convenient store, restaurants. I enjoyed my stay with no problem at all read more

After years off the Island, have to say our stay was full of Aloha Spirit, Check in to Check out was extremely easy, we had a room on the 11th floor which and a Awesome view of Diamond Head and surrounding areas.. Room was nice and had a mini Fridge, Microwave and coffee pot,,,, not sure if all the rooms are the same...... The only issue and somewhat a challenge is with the bathroom door which is against shower/bath and parking extremely steep and very Tight, if you need a rental MAKE SURE ITs midsize or Compact size.. Food options are countless, IHOP on bottom floor, Mc Ds 3 min walk, Food trucks 5 min walk awesome Grinds/ Ala Moana 10 min walk Food Court is amazing ... Beach 5 min walk... TY Staff for another Awesome Visit... See ya in mts to come.... Mahalo read more

Aqua Palms Waikiki - 11th floor view Diamond Head - Hotels Near Me - Honolulu, Hawaii

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This hotel is not clean at all! They have roaches everywhere and I was extremely upset. I got booked with an Airbnb and wasn't aware of the hotel until before I boarded my plan, prior to check in. Never again!!!! read more

Aqua Palms Waikiki - Roach - Hotels Near Me - Honolulu, Hawaii

I booked this hotel through Expedia. Before my arrival, I had asked some questions through the concierge who is specialized for Expedia user and I was very comfortable and pleased with their quick kind reply. Even I used the cheapest room, what I got was very large and looked just renovated one. I was so happy when I entered the room. But I noticed something different from my experience. The bathroom was very very big. 6 hand rails around bath tub and sliding door between bedroom and bathroom. No closet. Then I thought this would be for wheelchair accessible room. So neat! However I changed my mind...if so, why this room is located the farest from the elevator? It doesn't make a sense, right? For me, it was totally fine but when I think about those disability people, I would be upset. The toilet water was running constantly and it was hot water. So when I closed the toilet cover to shut down the sound, the steam stay inside and I got wet when I sat next time. Unfortunately I needed to open the cover always. So strange experience again. Check in and check out was smooth. I booked the shuttle to the airport in advance. $14/person. Cheap! But the bellboy misunderstood 7am and 7pm. My original booking was 7pm. I didn't miss it but if it was opposite, yes I would miss my flight. Please double check the time and come back to the hotel at least 10 min before the shuttle comes. read more

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My husband and I stayed here for our first wedding anniversary. We stayed four nights and had an amazing time. This place is in a great location, just a six-minute walk to the Hilton Lagoon and about a ten-minute walk to a park next to more of Waikiki Beach. It is also a two-minute walk to the local market, with amazing food and souvenirs. The service was very professional and welcoming. The rooms are very clean, and the balconies are a huge plus. Room service every other day is perfect for all the sand you're going to track back from the beach. We will definitely stay here again! My husband and I plan on visiting Honolulu again and will be staying here! Also, it's a five-minute walk to the Enterprise Rent-A-Car, perfect if you decide to go for a drive around the island. read more

Aqua Palms Waikiki - Mirror photo in hotel room of aqua palms. - Hotels Near Me - Honolulu, Hawaii

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I stayed there twice the first time was in May of 2022 and everything went good. So I went back there during my honeymoon trip; however, this time I started to get bites everyday after I wake up. I stayed there for a week and only found out it was bed bugs bite into our 4th night. We went to the front desk at 2 am when we found out. The front desk people were helpful and nice about it and let us change the room. BUT NOW I HAVE BED BUGS IN MY HOUSE! Avoid this place at all cost. Not to mention you have pay $35 a night for a parking that is to tiny and difficult to go up and down the garage. read more

no, nope, never again Photos are really deceiving. This property is dated , dirty and loud. I booked through Priceline, so when I checked in I was surprised to hand over my credit card and be charged $30 a day plus taxes for amenities ? I never used the pool, I could see it out my window, always full of small children with big blow up toys. Carpets were filthy, AC made the bed damp, dirty walls, someone smashed something on the wall, and it's still there , scuff marks on the wall near the bed, someone's brown hair stuck on the bathroom door, shower floor omg. But there's something happening in 405 , the noise that comes from the left side of the window, curtains, starts with a snap then continues on as if there's something in the walls, scratching, cracking , it's often and it's loud. Manager needs to stay here one night. I had four. Shame on you. read more

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I was pumped to get to hawaii but when I got to the Palms, ya boy was shook. I was greeted by some homeless peeps trying to beat me up but was able to quickly get inside. I gave it a second chance and made my way to my room. The room stank, and looked like the last paint job was during Pearl Harbor. All our rooms felt like humid saunas. But hey you get free dvd rentals! (For $35 a day). read more

Things I need to mention size, cleaning, parking, and location. These rooms are small and not as spacious as the pictures on their website depict. We had three women sharing one room, it was a tight fit. If you are a bigger person it might be hard to close the bathroom door. You cannot choose the room you would like when you make reservations. I called them after I booked online and they told me that they give you the room that is available when you check in. I think that's weird because I need to know what I'm paying for. There is a $30 daily resort fee that you pay after the stay. When we checked in they informed us that they only clean every 7 days-wtf. They said that we could request it if needed. We were only staying 6 nights so we never request a cleaning. We did need to request a roll of toilet paper everyday. We had to request towels the very first day because the water pressure in this building is really hard. When we took showers, the water sprayed all over the bathroom. We came with a group of twenty people, their rooms were had the same water pressure. The hotel website said that these rooms were recently renovated. I do not think this is true, I felt like our room needed a deep cleaning. So parking is $37 a night. The entrance is very steep and the parking spots and turns to go to each level is really tight, like really tight. The hotel is in a really good location, close to shopping and the beach. It's is right across from the Hilton ( super nice). Fort DeRussy park is a short walk and the best part, they have pickle ball courts. The front of this hotel does not have a driveway. You have to load and unload in the middle of street. read more

The location of this hotel is in the heart of Waikiki- the city. It's super close to the H1 highway and nearby malls and restaurants. That being said, if you're looking for WFH views, this is not it. The area looks like Miami. The rooms are spacious and the bed is super comfortable. We found bugs in our room 3 out of 8 days we stayed. They looked like mini cockroaches? They also charge an amenity fee but then would get stingy when you asked for supplies. For example, I asked for 6 beach towels and they questioned why 6 when it's only 2 of us. There's no limit written anywhere. I needed extra towels to sit on at the beach and use in our rental car. read more

Gross So the hotel has no hot water. I called them at 6am and let them know. They don't have a solution. So I got to take a nice ice cold shower. The headboard has some greasy handprints all over it. Which gives you a glimpse of the things that have recently taken place here. Also found what I'm guessing is blood on the blanket. Eww I'm leaving this hotel feeling very unclean. Never again. I'll pay an extra 100 a night to never have this experience again. read more

Aqua Palms Waikiki - Blood?? On the blanket... I wish I saw this before I slept in the bed... - Hotels Near Me - Honolulu, Hawaii

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Let me start off by saying they had done renovations over covid in the past 3 yrs & I'm very impressed after coming back too see big improvements. Check in was a breeze in & out within 5 mins. Went up to the room to clean & comfortable beds (slept like a baby the 2 nights we stayed) Love that they have ice machines on certain floors, water at the lobby too.. Housekeeping & front dest was always on it when asked for extra bath towels etc. Thank you guys for working so hard. My family & I will be back. read more

A bit disappointed though I have to admit, the price was good. When we got there the hallway AC on our floor was broken and there was a dank smell that lingered the hallways. It was scary to breathe the air because, it smelled like mold from the AC. In the room, the floors were dirty and had hair all over the floor as if someone tried to mop and left the dirt on the side of the bathroom. The entrance and the bathroom was dark and the vent was loud when you turned on the light. I gave 3stars because the bed was clean, and the front desk people were nice. There was also parking always available. It was walking distance to Waikiki Beach and cool restaurants. But I'd hope to avoid this place next time if I can afford it. read more

Now as soon as you book a room with Airbnb there right there to help you every step of the way. They ask you to keep a line of communication open. Well you don't have to tell me twice. We weren't happy with our accommodations and we politely voiced our opinion. I was a little upset that there wasn't parking in the add clearly said that there would be. She gladly switched our rooms and upgraded me for no cost to a room that had parking. I keep calling this a Christmas miracle. She upgraded us to a room that is $229 a night. We were beyond happy! From Wednesday till the day we left let's just say our whole vacation felt different after this point ! I'm so grateful to you violet. I definitely think it's a way better option to go with Airbnb's. Now this is a hotel but some of the rooms are owned by Airbnb. Actually the room that we stayed in was for sale. So in case you're wondering what properties like in Hawaii here you go. Once again thank you Violet & Kelly for taking such good care of us in Waikiki Honolulu. God bless you. Happy holidays Melé Kalikimaka read more

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Good thing? They have a military discount and are affiliated (sort of) with the Hale Koa, so they will take off the daily Resort Fee. Bad Thing? It's the Aqua Palms Waikiki. :( - Located next to one of the busiest and loudest intersection in Waikiki. If you love loud noises, honking, loud music from cars, and yelling, then this is the place for you. - Pool. Really can't call this small pond of water located on the rooftop out over one of the loudest and busiest intersection in Waikiki. - Old, very old hotel. They're are layers upon layers of paint on every wall. Everything in the facility seemed to be out of the 60's and not updated. - The garage access is not marked well and easily missed as you must turn in the ramp off of one of the busiest streets in Waikiki. The parking is tight and the ramp is VERY steep. Be careful as you walk past the steep exit, too, if you're out and about. - The lobby is very small and tight. Every time we went through it to get in or out, it was like old school bumper cars with all the folks. - The room was kind of on the realm of almost disgusting. After getting all situated, we realized almost half of the room carpeting was damp,....wet. EWE! Too late to move rooms too. We got an overall creepy feeling of the inside of the room and really didn't want to touch anything. It was like being at an old school Motel6. Will we be back? Most likely not, unless it is the last, and I mean last, option for a quick one night stay. I thought the Hale Koa waitlist would come through, but it didn't. I'd say that this place is one of those "WINS" you get on a game show and they show you really great pictures and say how close you are to Waikiki, etc. and then you show up and go "Huh?" Oh, the staff was very nice. read more

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Unfortunately we are here for a week. 2nd damn morning we had a ROACH! They offered to come spray the room. 1 night of reimbursement of resort fee which is like $28! Nothing else no accommodation for a nights stay or maybe a food voucher for Ihop. I should've read the reviews. Check in clerk was a awesome. 3 elevators that take forever. The inside of this hotel looks like the old Motel 6's from before 2010 worth about $50 a night. The location is why the price here is higher then it's worth. Hallways smell terrible they should get those WALL AIR FRESHENERS! Beds are okay. Ac works fine. Slippery hardwood floor. The partial view is nice but not worth the up charge. Plumbing issues 2 days in a row. (Got fixed but still) Really small bathrooms. Never again. My husband & family members will also be writing reviews. Hopefully they read these reviews so I can give a POSITIVE UPDATE! read more

Aqua Palms Waikiki - ROACH FOUND UNDER MY SHEET!!! - Hotels Near Me - Honolulu, Hawaii

If I could give this hotel a 0/5 stars, I would. Check in was fine but it was all downhill from there. Next, you are greeted by the chaos that is the elevators.. one is broken and the other two move so unbelievably slow, waiting for 10-15 minutes is standard.. suggestion #1 if you stay here, ask for a lower level floor and just take the stairs. If you have a city view room, it's not a great view anyway.. The hallway to our room smells and has many stains in the carpet. Also, don't be shocked if you walk by rooms that have notices for pest control services for the upcoming day.. that's a promising sign, especially based on other reviews. Walk into the room and it is very small and poorly laid out. The curtains have holes in them which contradict their black out purpose. The ceiling is tiles, some of which are broken and discolored, one is even being held in place by a Macy's gift card. The air conditioning is horrendous and barely works. Then you walk into the bathroom.. there are brown spots/stains all over the mirror, walls and ceiling. A very poorly patched hole in the door and the tissue box has been sitting on the counter for so long that when I tried to move it I would have had to rip the box that was basically attached to the counter at this point.. not very promising with the COVID situation going on.. a used for who knows how long tissue box, perfect. Yet there is no room service because of COVID. Hmmm... I spilled some sunscreen on the tile flooring. I went to clean it up and the floor is so disgustingly dirty that who knows when it was last moped. Part of me wants to ask for cleaning supplies at this point to clean this room myself. I feel dirty being here at this point. We are on day 3 of 10 and have seriously considered going elsewhere for the remainder of our trip.. to be honest would probably be worth it. Comparing this hotel to others around, I guess you get what you pay for but honestly, I don't believe you even get that. I expect a clean and well maintained room for the price and the additional "resort" fee that is charged and did not get even close to that. Do yourself a favor and just book somewhere else. You won't regret avoiding this place. Disclaimer, I did not pick this hotel. Lol read more

Lovely time clean and comfortable. Great customer service. Staff was very attentive and kind. Mahalo read more