Cancel

    Open app

    Search

    Halekulani Hotel

    4.5 (500 reviews)
    Open Open 24 hours

    Services - Halekulani Hotel

    Hotels

    Venue rental

    Halekulani Hotel Photos

    You might also consider

    Recommended Reviews - Halekulani Hotel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Janess B.

    I love this place but it was too busy and crowded this weekend with that tech conference. My husband and I got stuck with one of the older rooms for people with disabilities 431. The shower area overflooded because the shower head was facing away from the drain. Ugh. I dislike that setup so much. Not the best room we stayed at but we still enjoyed our time. Staff were friendly from front desk, housekeeping, buffet staff, to the bellboys. House with a key staff will be discussed on their page. How disappointing their dinner service was. It's always clean here and I love their bidets. It's worth every penny to stay especially how close we are to beach but I'd love to have a better room next time. My husband loved staying here because of the location. That's all folks. See you all next year. Give me a better roooooommmm

    Frozen pineapple by the pool
    Eric B.

    A sanctuary of serenity in the hubbub of Waikiki, Halekulani provided Kelly and me with a restorative escapade on our inaugural Hawaii trip. We cannot wait to return. Flawless service and a gorgeous open air lobby with multiple sites for lounging await you upon checkin. The rooms are large and the bedding comfortable. Most rooms have at least a partial ocean view, but layout, geography, and neighbors mean not all views are equal. I assure you that it is worth paying the premium to get a room with a view of Diamond Head - we did not regret it. Early November, the vibe was very chill and seductively silent, while still sunny and warm (80s in the day). The air is fragrant with flowers and you walk around in a daze. There are luaus every night and tiki drinks abound. For dining, Orchids and La Mer are both flawless fine dining experiences. Lewer's is a seductive cocktail lounge with live jazz. Daily brunch is expansive with superb omelets and freshly squeezed juice. The pool is salt water, and if you go early enough, you can float off on your back in the largest sensory dep tank in the archipelago. I spent multiple mornings floating off into space to start my day, doing my best nihilist interpretation. The pool is also equipped for a chair lift, to ensure that those with disabilities can enjoy the restorative waters. Not much of a beach, but that's par for the course in Waikiki. Walk a bit to the West and you can access a larger beach and boardwalk via a public walkway to the ocean next to the beautiful Hawaii Army Museum.

    Upgraded room - Diamond Head Ocean View
    Todd E.

    I have to imagine this is one of the nicest if not the nicest hotel in Waikiki. Ocean front, near shopping, but also quiet which is hard to get in the area. The staff are incredibly friendly and helpful. The few things I personally enjoyed was the thoughtfulness of the room amenities and layout with little gifts each day. They shut down the pool at night which keeps the kid noise from going until 10 like most places. The security guards keeping people from randomly entering the grounds. They have a surfboard/SUP rental onsite and the grounds are immaculately kept. Lastly, they have 3 amazing restaurants onsite too. Just make sure to bring pants for the fancy French restaurant (I only brought shorts and missed out trying that one). Only downside is it's really expensive, but our rates might have been higher than normal due to a Japanese holiday.

    Lanai view
    Jeremiah U.

    Halekulani Hotel is a relaxing beach front establishment. Conveniently located in the beginning of Waikiki, there are so many shops, marts, restaurants, and entertainment to choice from while everything being in walking distance. Whether you choose to sunbathe, shop, dine, or relax, Halekulani would be a great stay to fulfill your needs. Their fitness center is small, but there are machines for cardio and weight training. Thank you, Lynn, for your help in reservating my stay!

    AV services in action
    Karen S.

    Just adding more photos to yesterday's review. Forgot to mention that some of the valets have been there forever! And all are gracious to serve, share in the gratuities, and offer you chilled cartons of Aloha Water for your drive;)

    Pool
    Stephen J.

    Everything! First class hotel that caters to your every need. Very expensive but worth it. I spent 8 days there & loved every minute of it!

    Beautiful Flowers at Check-In Desk
    Linda K.

    Beautiful hotel offering gracious bilingual (English/Japanese) service, convenient location and spacious modern rooms. Enjoyed the iconic Diamond Head views from our room, excellent breakfast buffet and spacious immaculate salt water pool with plenty of loungers for everyone. The amazing ikebana flower arrangements placed around the grounds were a beautiful sight to behold every day. Highly recommend the sunset hula show and/or dinner at House Without a Key, along with their fresh fish dishes and light as air coconut cake. Note that Halekulani has great views but no real beach access due to shore erosion (save a sliver of sand accessed through a locked gate with key card access), so beach lovers may not prefer this hotel. Although I did see a few weddings and corporate events while I was there, Halekulani's overall mood is quiet and refined. No loud music, pool games or raucous groups. In short, a tranquil haven from the bustling streets of Waikiki.

    View from patio
    Rhondi S.

    Awesome hotel, services, rooms and restaurants! First rate hospitality and attention to details from welcoming lobby with fresh flowers, welcoming valet to front desk. Breathtaking views and beachfront walks on property. Great restaurants too (House without a key was excellent). Will be back soon!

    Hannah H.

    The Halekulani Hotel is a beautiful luxurious hotel on the beach - they have a Five Diamond restaurant, other various dining options and eateries, and shopping experiences. The staff here are friendly friendly and attentive, and they really keep the grounds in great condition. Great scenic view in the heart of Waikiki! +friendly service +great dining options +beautiful scenic view

    Adam B.

    A lovely experience start to finish. Only got to spend two nights here, but I did experience nearly all parts of the resort, and none of them disappointed. On check-in, my Leading Hotels of the World membership got me complimentary breakfast at either the House Without a Key (HWAK) buffet or the Orchids set menu. The perk included tax and gratuity, and the spread at the buffet was really impressive. Also got coupons for two complimentary cocktails at HWAK (also including tax and gratuity). The check-in attendant was superb and gave me a nice overview of how things worked, then led me to the room and showed me the features. The room itself is very comfortable. It's a great size and maybe not as flashy as some others (calming and neutral was the goal), but it looks sleek and sophisticated, and I enjoyed the love seat for lounging. The mattress was firmer than the average, but I slept very well on it. Plenty of closet and drawer space, and the bathroom was large as well. You can access the closet from the entryway or the bathroom. The toilet is high-tech and opens automatically on a motion sensor. It has all kinds of bidet functions and flush settings. It reminded me of the one in The Simpsons when they go to Japan; it did everything but say, "I am pleased to accept your waste." My only minor complaint about the bath facilities was that the water in the shower didn't get quite as hot as one might like. The balcony felt like a good size to me, and even though the furniture wasn't quite as high-end as you might expect, I'm guessing that was a result of the realities of outdoor wear and tear on the ocean. The legs of the tables and chairs had little socks on them, and I realized that was to keep them from scraping on the concrete and making a lot of noise, so that was a nice touch. I had a room categorized as partial ocean view, but it seemed like more than partial to me. It wasn't a direct ocean view, but it was quite sufficient. The pool with its iconic orchid mosaic is a stunner; the lawn with loungers both in sun and shade is expansive and the pool service is terrific. It received plenty of use, but it never felt overcrowded. The hula and music at HWAK in the evenings provide an unbeatable way to savor the sunset. The menu at Orchids restaurant offers a wide array of selections in a less formal (but still very upscale) setting. Dinner at La Mer is a lifetime memory, where you can experience the highest level of service and cuisine and still have control. There are various multi-course tasting menus, but everything is also available by the cart. The expert staff will guide you flawlessly in your selections. Don't miss a nightcap at the L'Aperitif bar on the way out, where the professional bartender will help you wind down after the beautiful meal experience. A final stop at the Lewers Lounge for a final cocktail (or two, who's counting?) and some jazz piano or combo music will end your night elegantly and romantically. Service throughout is impeccable; friendly and very efficient with just a touch of deference, but never losing the aloha vibe. The public areas are exquisite, with giant, stunning flower arrangements all around and manicured lawns sitting off terraces with comfortable but well-appointed decor. Of course, the action of central Waikiki is literally just across the street, but once I'd stepped into the gracious enclave of the Halekulani, there was nothing appealing enough to make me want to leave.

    Lobby

    such an amazing property with thoughtful details to make every experience elevated. We got upgraded to a room with a partial view of the ocean. They were roses waiting for me in my room. They gave us a 4 PM late checkout because we had a redeye. Complementary buffet breakfast, Toto toilets, anything you could possibly want was at my fingertips.

    Cheryl K.

    This review is based solely on the exterior of the property which we saw when we went to dine at the poolside restaurant. It is beautiful with impeccable gardens, and the attention to detail is incredible. Even the pool area looked nice with lots of seating. It looked to be an older crowd, which makes it even better. The only downside is that they do not have beach access and it doesn't really look like there is a beach in front of the hotel.

    Small beach area connects to the hotel next to the pool
    Michelle J.

    Stayed here for a special event with my family and had a wonderful time. Rooms are updated, clean and spacious. Location is SO CONVENIENT! Just walk outside of the hotel and you have access to all of the restaurants, designer shops n Honolulu. We loved the spam musubi shop across the street. Our teenagers were able to explore outside of the hotel on their own and it felt very safe. Hotel buffet is pretty amazing with both western and Asian food choices. My only complaint is limited beach access. If you want to go to the beach, you will have to trek to another beach nearby. The beaches that are accessible from this hotel are limited and the sand section is tiny. Stay here for convenient access to shopping, restaurants, nightlife.

    Waikiki Beach Walk ...Near Orchid Restaurant

    See all

    20 days ago

    Helpful 0
    Thanks 1
    Love this 2
    Oh no 0

    23 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 19
    Thanks 7
    Love this 16
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 0
    Photo of Aron N.
    106
    699
    2068

    3 months ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 1

    6 months ago

    Helpful 3
    Thanks 1
    Love this 3
    Oh no 0

    8 months ago

    Helpful 8
    Thanks 3
    Love this 8
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 23
    Thanks 6
    Love this 23
    Oh no 2

    7 months ago

    Helpful 2
    Thanks 2
    Love this 3
    Oh no 0
    Photo of Randy P.
    26
    161
    8

    4 months ago

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 1

    2 years ago

    Helpful 4
    Thanks 2
    Love this 4
    Oh no 1
    Photo of Adam B.
    319
    550
    2419

    11 months ago

    Helpful 3
    Thanks 2
    Love this 2
    Oh no 0
    Photo of Ali
    0
    1
    20

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    1 year ago

    Helpful 4
    Thanks 2
    Love this 2
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 2
    Love this 1
    Oh no 1

    2 years ago

    Helpful 18
    Thanks 5
    Love this 17
    Oh no 0
    Photo of Tammy H.
    1192
    317
    1760

    1 year ago

    Helpful 5
    Thanks 4
    Love this 5
    Oh no 1

    2 years ago

    Helpful 5
    Thanks 2
    Love this 4
    Oh no 2

    3 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0
    Photo of Gary W.
    144
    669
    1823

    2 years ago

    Business owner information

    Photo of Bonnie B.

    Bonnie B.

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Tara M.
    1
    160
    5

    8 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    5 months ago

    The service is great! Friendly and very clean. The food is on the high prices but the quality is there.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steven F.
    10
    119
    25

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 1
    Love this 3
    Oh no 0

    2 years ago

    Helpful 6
    Thanks 3
    Love this 3
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    8 months ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    9 months ago

    Wonderful experience. Favorite hotel in Waikiki. Will definitely be back with the family soon.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Bonnie B.

    Bonnie B.

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 6
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Jerry E.
    56
    1105
    15131

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    10 months ago

    Good place to celebrate birthdays . Good food - calm environment. Near beach and ocean.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Bonnie B.

    Bonnie B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 13

    Halekulani Hotel Reviews in Other Languages

    Ask the Community - Halekulani Hotel

    Is there an airport shuttle?

    Are there lounge chairs available on the beach?

    Thank you very much for your question - unfortunately, there are no Halekulani lounge chairs available on the beach.

    I've heard there is a jazz night monthly, is this true and when is it? I'd needing my jazz fix since Jazz Minds closed. Thanks in advance!

    A prominent oasis for sophisticated cocktails, Lewers Lounge features contemporary live jazz Wednesdays through Saturday evenings from 8:00 pm to 12:00 am by world renowned… Read more

    What dining is offered?

    Dear Elva: Thank you for your inquiry. Please visit https://www.halekulani.com/dining/ for the… Read more

    Is day pass offered?

    Thank you for your interest in Halekulani. Unfortunately we do not swell day passes. Please let… Read more

    View All 6 Questions

    Review Highlights - Halekulani Hotel

    We had our wedding ceremony and reception at the Hau Terrace with 36 of our closest friends and family.

    Mentioned in 32 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hotels 15,717 times last month within 15 miles of this business.

    Verify this business

    Halepuna Waikiki by Halekulani - Pool at Halepuna Waikiki

    Halepuna Waikiki by Halekulani

    (106 reviews)

    $$$

    Waikiki

    Halepuna Hotel This…read moreis a review of my experience staying at the Halepuna Hotel, located in Waikiki. I booked my stay via Costco Travel recommendations. WORDS TO DESCRIBE Halepuna Hotel: Modern, clean, safe, economically and environmentally friendly (bamboo room cards, water dispensers for your reusable water bottles), bright, airy, quality service in hospitality and room service LOCATION I loved staying at the Halepuna Hotel. It was centrally located at the beach walk, so ABC Store, shops, restaurants, and the beach were all within walking distance. *It was difficult finding the location of the hotel, when we first arrived. There was no big sign that you can spot, while you're driving, so my landmarks I always looked for were the ABC Store and Denny's. STAFF/SERVICE: Everyone that we came across during our stay was very friendly, generous, kind, and attentive. A shoutout to the Valet Service crew, especially RJ. He gave us recommendations for where to go. He always made us smile and laugh with his jokes. Thank you Uncle! AMENITIES: ROOMS Our room was equipped with charge stations-usb and usb c compatible plugs, ironing board/iron, mini fridge, ice bucket, tea kettle, and coffee maker. BATHROOM Well stocked with towels, a drying cord, blow dryer, shampoo, conditioner, and body wash. I appreciated that instead of your standard toilet, the hotel had bidets! *Great water pressure for showering. The tub was also spacious, if you wanted to take a bubble bath. 8TH FLOOR GYM-Equipped with a lot of machines Water dispenser Additional restrooms/shower room LAUNDRY ROOM is open 24/7 There are 3 washers and 4 dryers You can pay using your credit card or download the WASH CONNECT app *Friendly suggestions: -As a guest, bring your own laundry soap/dryer sheets--or go to the ABC Store if you forget your laundry supplies -Make sure to clean the lint trap before you put your clothes in -Put a timer on your phone to check on your clothes GARDEN -Serene, tranquil, peaceful, spacious -------- Friendly Suggestions for Halepuna Hotel -Have a big sign stationed outside the hotel, perhaps elevate the height of the sign and add lights to it, so it's easy to spot for first time visitors ------- All in all I enjoyed staying at the Halepuna Hotel. The services and amenities provided were excellent. I can't wait to visit again soon! Mahalo Halepuna Hotel!

    I really enjoyed my stay here. I found the valet and reception to be outstanding! I had a nice…read morepartial ocean view - basically overlooking Halekulani. The elevators were reasonably fast and the entire hotel was clean and spotless! The valet kept our cars up front - glad I cleaned mine before going!!!!! The area is great! The Halekulani bakery is downstairs, Starbucks is not too far away. Sheraton and Royal Hawaiian Shopping center just a little ways away. There's an ABC Deli right next door and that is very convenient!!! The rooms were clean and the bed and pillows were great! The hotel rooms actually start on the 8th floor (above the Halekulani parking). Nothing to complain about - this is a very fine hotel. Great stay!

    Hilton Hawaiian Village Waikiki Beach Resort - Hilton Hawaiian Village

    Hilton Hawaiian Village Waikiki Beach Resort

    (3.1k reviews)

    $$$

    Waikiki

    My family and I arrived around 1 PM. Our suite was not ready. There are numerous stores and…read morerestaurants in proximity to the resort. We dined in at a nearby restaurant, then walked around seeking Kona coffee. Our suite was ready around 3 PM. The suite was very spacious and I am mostly impressed with the cleanliness. The bathtub did have a ring of discoloration surrounding the drain. I gave my kids showers instead of baths to be on the safer side. I love that there are multiple pools on the resort. Although, I am disappointed that the adult pool closes at 6 PM, which all the other pools close at 9 PM. There is a private beach area, which my kids enjoyed. Beach chairs are $26 each, which are quite expensive. I appreciate the $65 per night dinning credit, which we utilized at the on site market for snacks and water. We enjoyed the brief firework show from our balcony suite. We attended the on site Huli Huli event, which was quite disappointing. I did not enjoy the food and it was pricey. $75 for skewers, corn, and shrimp. Overall, we enjoyed our stay and will contemplate on a return visit in the future.

    We picked the Hilton to stay as we're contemplating joining the membership. But after this…read moreexperience, we'll likely be going Marriott. Check in wasn't bad - busy, but it's a resort so expected. The shops are nice to have near. The real issues was within the Rainbow Tower. The elevators are atrocious to deal with. Enter your floor level and it tells you what elevator to get on - you and the 8 other families with 4+ people trying to get in an elevator at the same time doesn't work. So you're stuck on your floor or the lobby for 10+ minutes waiting. Next - the smell of marijuana and cigarettes coming from nearby balconies. We notified front desk but nothing could be done. And finally? The cockroaches that scurried out from under the ice machine on the floor. The picture obviously isn't inside - but it's a cockroach nonetheless the less.

    Prince Waikiki - Christmas ornaments

    Prince Waikiki

    (457 reviews)

    $$$

    Waikiki

    A new favorite hotel in Waikiki. The view is gorgeous, the amenities are top notch, and everything…read moreabout our experience made us feel as though we were expected to return some day, which we will. One of the important standards I look for in a hotel stay, is a focus on supporting locals. For me, if there's a Starbucks in the lobby, then I'm already disappointed. This hotel has one of my favorite local chain cafes, Honolulu Coffee Company. The only local café that has consistently made perfect crema foe decades. Starbucks baristas are not trained for this. The hotel also has restaurants with lots of local flavor. The sushi buffet is amazing but difficult to get a reservation on the weekends. 100 Sails also has a buffet though ordering ala cart seemed like the best choice for us. Best place to view the Friday fireworks. Our only disappointment was how much street noise we could hear throughout the night, even though we were on the 28th floor.

    My group stayed here for one night during our friend's bachelorette party and wow, Prince Waikiki…read moresets a high bar. The room we had was spacious with a great view of the marina. The room was clean, the bathroom was nice, and we had a great time staying here. I also appreciate them having water refill stations throughout the lobby. The staff was friendly from bringing our luggage to our room, to taking and bringing our car to us, and exchanging friendly conversations. We're grateful for the wonderful experience and would recommend Prince Waikiki for anyone considering the area.

    Outrigger Waikiki Beachcomber Hotel - nice updated room.

    Outrigger Waikiki Beachcomber Hotel

    (254 reviews)

    $$

    Waikiki

    I had a great experience at Beachcomber. I came to Waikiki for a wedding at the Wayfinder and I…read morewanted to stay somewhere close but closer to the beach and a little more upscale. It's just a 7 minute walk to Wayfinder which is located behind this hotel close to the canal. I decided to make the most of my experience and got an ocean view on the 19th floor. It was beautiful! There are some hotels in between you and the ocean but you still see the beach and water. I preferred vintage coffee across the street over the aroma coffee in the lobby. The lowest ac setting was 65 and it felt much hotter. So I had trouble sleeping the first night. I called and they came and overrode the setting to be at 60, they said that's for VIPs. Lol. After that it was just right not too cold but not too hot. The circus du soleil is located in the lobby. Next time I'll probably stay at a different hotel due to the price plus the additional $300 resort fee charged at the end. Especially since I don't use any of the resort benefits: pool, gym etc. But it was a great first time in Waikiki experience.

    I stayed at this outrigger property 2 nights from March 6, 2026-March 8, 2026…read more When I checked in I was informed since my stay was for 2 nights if I needed to have my room cleaned to let housekeeping know. Once my room became available I dropped off my luggage and then went directly to the beach. When I returned I did notice some areas of concern where the room was not very well cleaned. Instead of calling housekeeping I went directly downstairs to the front desk. Front desk personnel were busy as there were only 2 people assisting the long line of quests. I decided I'll just deal with the room uncleanliness later. Please be advised that I did take pictures. Once I checked out on Sunday, March 8th, I advised the front desk personnel my concerns. The manager Ira listened to my concerns as I showed her my pictures. She immediately apologized and ask that I email the pictures to their corporate office. Which I did once I arrived back to the mainland. In the room there's a finger or toenail clipping on the carpet between the console and couch. Also you can also see that portion of the carpet has not been vacuumed. The clothed bench in front of bed was extremely stained and filthy. So filthy that I covered the bench with a bath towel if I needed to sit down. Also the refrigerator was very dirty. I chose not to put any food items in the fridge because of this. Also the bottom of the toilet is stained with either fecal matter, urine or maybe it's rust. If so, clean it then use caulking. These are the concerns I have with room 403. Hopefully I'll be hearing from upper management in regards to my unpleasant stay in room 403. The best part of staying at this hotel was the show Auana which is located at this hotel. Needless to say I will not stay at this hotel again.

    Hyatt Regency Waikiki Beach Resort And Spa - Club at the Regency

    Hyatt Regency Waikiki Beach Resort And Spa

    (1.1k reviews)

    $$$

    Waikiki

    I visit Oahu about twice a year and have always chosen to stay at the Hyatt Centric because of its…read moremodern feel. However, on my most recent trip, I decided to try the Hyatt Regency, thinking the lounge access and more resort-style atmosphere might be a better fit for my elderly parents. We booked three rooms for our family, and I can confidently say that this stay completely changed my perspective and that is largely thanks to Grace at the front desk. From the moment we arrived, Grace went above and beyond to make sure our check-in experience was seamless and welcoming. Traveling with elderly parents can sometimes be challenging, but she handled everything with such patience, warmth, and genuine care. She was incredibly attentive to our needs, thoughtfully ensuring that our rooms were convenient and comfortable for everyone in our group. What truly stood out was her ability to make us feel valued not just as guests, but as people. Her professionalism was matched by her kindness, and it was clear she takes great pride in creating a positive experience for those she helps. She anticipated needs we hadn't even expressed and handled every detail with ease and grace. Because of her exceptional service, what was meant to be a one time stay at the Hyatt Regency has completely changed my preference moving forward. Grace's hospitality exceeded all expectations and made our trip that much more memorable. It's rare to encounter someone who leaves such a lasting impression, but Grace absolutely did. She is a true asset to the Hyatt Regency, and I sincerely hope she receives the recognition she deserves. I will definitely be returning and recommending this property to others because of her.

    We recently stayed at the Hyatt and overall had a memorable experience. Unfortunately, the first…read moretwo days of our trip were heavily impacted by severe weather--it was raining cats and dogs and apparently the worst storm in decades. During that time, the property experienced a loss of power and water, and the elevators were not working, which made things quite challenging. That said, once the weather cleared, we were able to appreciate what the hotel had to offer. We had booked two adjoining oceanfront rooms, and the view was beautiful when the skies opened up. Waking up to the ocean right outside our window made it all worthwhile. The hotel itself is a bit dated, but the front desk, maintenance team, and all the staff members we interacted with were all very friendly and really helpful despite the difficult circumstances. Their positive attitude made a big difference in our stay. The location is def a huge plus, lots of shops and restaurants within walking distance, making it super convenient. The pool is a bit small and tends to get crowded, but it was heated, which was nice, and we really enjoyed the SWIM bar and restaurant. The food and drinks there were surprisingly good but they have a new menu so I was disappointed I didn't get to try some of the items I saw on the Yelp reviews . Overall, the service, location, and beautiful oceanfront views made our stay very enjoyable.

    Ka La'i Waikiki Beach, LXR Hotels & Resorts - Guest room

    Ka La'i Waikiki Beach, LXR Hotels & Resorts

    (35 reviews)

    $$$

    Waikiki

    This hotel deserves more than 5 stars!…read more We've never been so impressed with a resort on the islands that we would think about going again in the same year! Great location, very accessible to stores and the beach, and also secluded in a sense you're not in the middle of all the hustle and bustle. We came as a family of three. Not only did they gave us a warm welcome, but they provided plenty of accommodations for our baby. A baby robe which was the cutest, but also a diaper genie baby bath tub and toiletries. We were so impressed! The room views were amazing and our room was upgraded which was a super plus! Breakfast was amazing! Our favorites were their mochi pancakes. They did have construction during our stay, but nothing to really get in our way. The service and accommodation were amazing! Thank you for our great stay Ka La'i! See you hopefully soon!

    Recently remodeled and one of the best locations to enjoy the Hilton Hawai'i Village fireworks on…read moreFridays, especially if you stay on the Ewa side. The service is warm and genuinely friendly. One area that still needs improvement is the elevator--it could be much quieter, and the system would benefit from modernization, particularly allowing floor selection at the entrance. Renovations are still ongoing, so access to the pool is limited. That said, the pool itself is small. If a large or resort-style pool is a priority, this may not be the best choice, and you may want to look elsewhere. What I truly love about this place is the "calm." It's ideal if you want a quiet stay and plan to spend most of your time relaxing in your room from the lanai.

    Sheraton Waikiki Beach Resort

    Sheraton Waikiki Beach Resort

    (1.2k reviews)

    $$$

    Waikiki

    Aloha Yelpstars, I'm a little confused by some of the Sheraton Waikiki ratings…read more Let's get into this... For my wife's bday celebration she chose to return to the Sheraton Waikiki. She last visited 5 years ago with some girlfriends and always spoke highly of the property and hotel. We arrived on a Sunday afternoon for our 9 day stay. Immediately I noticed that every employee I contacted went above and beyond to greet me and make sure if I needed help they would handle my situation. Staff here from valet, pool staff, housekeeping, bell desk, hotel check in, and even landscaping are well trained and operating on a higher than 90% of hotels out there. This level of service continued from our first to last day folks. Wendy our housekeeper was awesome and remember to tip appropriately! I want to talk about a common complaint I see in the reviews. Cost. I hate to slap you in the face with this but prices aren't what they used to be. Yes, this is a very expensive property. For us, it was worth the splurge that maybe will only be done every 5 years, but there's a reason for the high price. This hotel is roughly 2,500 miles away from the continental US and in my opinion one of the best ocean front properties in the world and you have to pay for that. If you are going to complain about cost then please stay home. Everything on an island that isn't naturally there has to be shipped there. So cost is obviously higher. I was last in Waikiki in 1995 as a child. I remember it then and seeing it again now was amazing. The food, city, and the ability to rent a car and leave the city in a flash is something unique in this paradise. The Sheraton adults only pool and the views that the ocean side hotel rooms provide are unparalleled. The kids pool is also above and beyond for the under 16-year-old age group. God speed Sheraton Waikīkī, I will return.

    I recently stayed at this hotel, and while many aspects were excellent--like the fantastic service,…read moredelicious food at the restaurant, and a beautiful pool area .( 5 star ) No water at the room and store is not open 24 hour , if you come back hotel late night you have to go to the room take a bottle and come back outside fill the bottle. we had a very disappointing experience with the restaurant staff. They refused to serve us food at the pool, saying it was "dinner time" even though it was just 5 p.m. When we went inside and asked to be seated at the restaurant- they refused again, saying we didn't meet the dress code--even though it was still early evening. This was the only restaurant/dining option at the hotel, I have to take a shower change and and then I can eat something at the hotel .. where I The worst part was the extremely rude behavior from both the restaurant manager, Cassidy and another staff member, John. I told then if I change I can go outside of the hotel with lots of options and the guy (John say 2 time back to back we don't need you to come back hear , Both had an incredibly rude tone and displayed a lack of respect that should never be seen in customer service, especially from managers. After this, we left, and we couldn't enjoy the beach or pool for the rest of the day. Essentially, our entire day was ruined. A hotel should offer at least one casual dining option for guests, or they can have a section at same restaurant at least till same time as pool are open this was a huge disappointment. (0 star ) Hotel guests should be allowed to have food and beverages at anytime.

    OUTRIGGER Reef Waikiki Beach Resort - Sunrise and diamond head

    OUTRIGGER Reef Waikiki Beach Resort

    (712 reviews)

    $$

    Waikiki

    We stayed here for the week and I have to say the service there was wonderful! All of the…read moreemployees were nice and accommodating. Tough to get a spot by the pool unless you set up shop at 9am. The do have cabanas you can rent for 1/2 the day for $50 so you can be in the sun. The pool has shade until about noon. Not a heated pool. The breakfast for the Voyager 47 was club nice and the views on the ocean were great. The host made it easy to give your room number and take the hot breakfast on the patio or eat indoors. The also have snacks and happy hour in the afternoon from 4-6pm. Again staff is great! The one complaint, this is not the best ocean view property. The beach is super Small and being able to walk on the beach was very misleading. Also they were doing work in the lobby so it was not super Relaxing and quiet by the pool. Overall a great place but plan to have a vacation filled with kids a small pool and a very small beach.

    We stayed here for one night specifically due to their offering of free wedding vow renewals for…read moreguests. It made it so easy for us to plan our ten year when they did all the planning! We just show up (yes reserve ahead of time). It was such a special ceremony and they included our child as our flower girl. They had a ukelele player, hula dancer, and a beautiful officiant with a beautiful ceremony along with beautiful leis. Did I mention it was on the beach and barefoot!? Swooon. It was the best experience. The hotel itself was nice. A bit cramped but lovely amenities. We enjoyed their hula classes, lei making classes, and especially loved the salt water pool. Would def stay again!

    Halekulani Hotel - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...