I will never forget the way the Hawaiian breezes felt in my hair. And I will also never forget the outstanding hospitality, accommodations and luxury of this gorgeous hotel. I love that it is in the heart of Waikiki, very walkable to shopping and nightlife should you want to leave the grounds of the resort. The nightly local music with hula under the sky is magical. Reservations for dinner, or grab a first come first serve cocktail table at 5 to watch the sunset! There is also nightly jazz in the bar. La Mer is a one of a kind French experience and Orchids is fantastic for any meal of the day. Just outside the hotel is a delightful oceanfront park where the hotel hosted yoga each day. A highlight for me. Great poolside service. The beach is small, so if you are looking to lounge on the beach, that's not really much of an option. This hotel is a member of the Leading Hotels of the World. So you know it has the highest standards. That brand has never steered me wrong. And the fact that it is not under a massive hotel chain umbrella means it can maintain its authentic individuality. Pro tip: if you have a late flight, there is a lounge where you can relax and prepare for your departure, as check out is 11am. read more

Halekulani Hotel - Hotels Near Me - Honolulu, Hawaii

Review: Beautiful property with lovely touches, but rigid service and poor beach access fell short We recently completed our first trip to Honolulu, staying at the Halekulani while nearly seven months pregnant and traveling with our 3.5-year-old. As many mention, the property itself is pristine--calm, spotless rooms, excellent toilets, and comfortably sized showers and tubs. The nightly turndown treats from housekeeping (ranging from chapstick to custom coasters) were a delightful detail we looked forward to each evening. Breakfast was included and decent, though it skews heavily toward traditional Japanese options. As a pregnant guest, I was a bit disappointed by the lack of basics like oatmeal, and the requested toast turned out to be basic white bread. We encountered some exceptional team members. Donna at the front desk was wonderfully warm, remembering my son's name from our second day. A lovely woman at the pool with very long hair and a gentleman who plays in a band were also fantastic--he consistently helped us set up cabanas so I could stay out of the direct sun. Unfortunately, two major issues significantly impacted our stay: * Unprofessional Pool Management: The pool manager (who did not wear a nametag) was surprisingly rude. After another attendant helped us secure a shaded cabana the day prior to ensure I had sun protection while watching my son play, the manager confronted me about "saving" cabanas. Considering the hotel was not full, the aggressive tone taken with a heavily pregnant guest was completely unwarranted and unlike anything I've experienced at a property of this tier. * Misleading Beachfront Experience: The hotel advertises itself as a beachfront resort, but the accessible beach area is extremely minimal with choppy water. Between the lack of loungers or shade and the large Mai Tai catamarans constantly docking right next door, swimming isn't practical, nor is relaxing on the sand if you need sun relief. We truly wanted to love our stay, but given the premium price point, the combination of poor beach access and an unnecessarily hostile interaction at the pool left us thoroughly disappointed. read more

The gentleman who checked us in was very helpful and informative, even walked us directly to the room. Justin was amazing and deserves recognition. Same with the guys working at the pool. The room is nice but outdated for a 5 star hotel. Seems like a 3 star hotel at best. Somewhat trapped in the 90s. The shower burned me twice due to the fluctuating water temperatures... this isn't fun in your private parts. It also happened to my partner as well. You can hear the neighbors above you easily. The shutters aren't a complete blackout so be sure to bring your sleep mask. The beds are really hard. I'm coming back from an injury so this wasn't pleasant for my back at all. Normally you plop on your bed at your hotel and go "ahhhh", not happening here on this brick. I just spent $500 at their dining establishment, and while wearing almost the exact same attire, I was denied service at their bar next door due to my hat. Unbelievable. Handled very poorly and ruined the end of my anniversary celebration. Beautiful location but frankly it seems like the hotel takes advantage of their geographic area while letting other things slide. read more

Extremely rude and unprofessional service coming from one of the male bartenders. I was accosted while coming out of the restroom , with him frantically asking if I paid the tab, treating me like some sort of criminal. The restroom is in the restaurant area. I never once left the restaurant throughout the entire evening. I was simply on my way to pick up my drink from the seating area and then head to the bar to pay. He told me I was "going the wrong way" when the way I was going would have led to me to the bar... The way this team handles tabs in this bar is abysmal. Right when I sat down, I was attempting to give my bartender my credit card to start a tab. They refused to accept my card and said don't worry about it, and that they'll take it after I'm done. I explicitly told the bartender that I was going over to the lawn right next to the bar (still in the restaurant area) to get a better view of the musical performance, drink in hand. They said go ahead. Nobody should be treated like this read more

I love visit lowers lounge . Wing the bartender who work almost 50 yrs jazz pianist Tommy jones play excellent music as usually always love to stop by for cocktails and music read more

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Love this resort. Best in Waikiki by far. Superb on every level. Already booked for next summer. read more

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The Halekulani staff just keep on raising the bar by delivering excellent service in an absolutely stunning space. I recently came here for a newly opened art exhibition at the hotel: Nanea i ka hulu by Enoka Phillips. The gallery is open from 9am-7pm, I highly recommend coming by to browse the pieces of Hawaiian feather art by this local artist. I didn't know that this gallery area existed and I often walk by when going to House Without a Key. The gallery is so well lit, showcasing the art in the best lighting. It is a small space but the layout is so intentional and you could do a quick walk through or really spend time analyzing and appreciating each piece. I'm never coming to the Halekulani again without also taking a look into their art gallery. read more

Beautiful ocean view from both restaurants including Orchids. The bar area is off of the pool area open to the elements. Good selection of noon nosh. They also have buffet at the outdoor bar/restaurant with "made to order" omelets. read more

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I love this place but it was too busy and crowded this weekend with that tech conference. My husband and I got stuck with one of the older rooms for people with disabilities 431. The shower area overflooded because the shower head was facing away from the drain. Ugh. I dislike that setup so much. Not the best room we stayed at but we still enjoyed our time. Staff were friendly from front desk, housekeeping, buffet staff, to the bellboys. House with a key staff will be discussed on their page. How disappointing their dinner service was. It's always clean here and I love their bidets. It's worth every penny to stay especially how close we are to beach but I'd love to have a better room next time. My husband loved staying here because of the location. That's all folks. See you all next year. Give me a better roooooommmm read more

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A sanctuary of serenity in the hubbub of Waikiki, Halekulani provided Kelly and me with a restorative escapade on our inaugural Hawaii trip. We cannot wait to return. Flawless service and a gorgeous open air lobby with multiple sites for lounging await you upon checkin. The rooms are large and the bedding comfortable. Most rooms have at least a partial ocean view, but layout, geography, and neighbors mean not all views are equal. I assure you that it is worth paying the premium to get a room with a view of Diamond Head - we did not regret it. Early November, the vibe was very chill and seductively silent, while still sunny and warm (80s in the day). The air is fragrant with flowers and you walk around in a daze. There are luaus every night and tiki drinks abound. For dining, Orchids and La Mer are both flawless fine dining experiences. Lewer's is a seductive cocktail lounge with live jazz. Daily brunch is expansive with superb omelets and freshly squeezed juice. The pool is salt water, and if you go early enough, you can float off on your back in the largest sensory dep tank in the archipelago. I spent multiple mornings floating off into space to start my day, doing my best nihilist interpretation. The pool is also equipped for a chair lift, to ensure that those with disabilities can enjoy the restorative waters. Not much of a beach, but that's par for the course in Waikiki. Walk a bit to the West and you can access a larger beach and boardwalk via a public walkway to the ocean next to the beautiful Hawaii Army Museum. read more

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Experienced their high tea, Thursday 9/24, 4 of us. Atmosphere was comfortable, pleasant seating and table arrangements and the service was courteous, attentive and informative re; our tiered finger foods and tea selections. Both my tea selection and finger food items were tasty and delicious. It was an overall very pleasant experience for all four of us. Would experience it again read more

I have to imagine this is one of the nicest if not the nicest hotel in Waikiki. Ocean front, near shopping, but also quiet which is hard to get in the area. The staff are incredibly friendly and helpful. The few things I personally enjoyed was the thoughtfulness of the room amenities and layout with little gifts each day. They shut down the pool at night which keeps the kid noise from going until 10 like most places. The security guards keeping people from randomly entering the grounds. They have a surfboard/SUP rental onsite and the grounds are immaculately kept. Lastly, they have 3 amazing restaurants onsite too. Just make sure to bring pants for the fancy French restaurant (I only brought shorts and missed out trying that one). Only downside is it's really expensive, but our rates might have been higher than normal due to a Japanese holiday. read more

Halekulani Hotel - Upgraded room - Diamond Head Ocean View - Hotels Near Me - Honolulu, Hawaii

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This is for the valet and banquet staff - events and catering. If you want to know what incredible top notch service is, use Halekulani. Yes Halekulani is known as a high-end hotel but there's a reason. This place is leaps and bounds better than any other place I have been. Everyone from top to top is right there when you need them. The place is still kept in great condition after all of these years. But one man in particular is above and beyond. He had a sense of exactly what you needed and when; his name is John Nakama. This is the type of person you want at the best places - almost like a ninja he appears with EXACTLY what you needed - whether it be waters for everyone just as someone mentioned they were thirsty or providing things that we mentioned in passing. I mean, I can't think of anyone that provided this level of service - he made the event! The Halekulani made the event the best I have ever experienced - worth every cent. read more

Luxury and actually feeling taken care of. The turn down service is magical. Pool is delightful and the beach access is awesome. Restaurants are beyond. Live music and dancing nightly. I love it here. Worth the splurge price tag. read more

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Halekulani Hotel is a relaxing beach front establishment. Conveniently located in the beginning of Waikiki, there are so many shops, marts, restaurants, and entertainment to choice from while everything being in walking distance. Whether you choose to sunbathe, shop, dine, or relax, Halekulani would be a great stay to fulfill your needs. Their fitness center is small, but there are machines for cardio and weight training. Thank you, Lynn, for your help in reservating my stay! read more

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Just adding more photos to yesterday's review. Forgot to mention that some of the valets have been there forever! And all are gracious to serve, share in the gratuities, and offer you chilled cartons of Aloha Water for your drive;) read more

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Awesome hotel, services, rooms and restaurants! First rate hospitality and attention to details from welcoming lobby with fresh flowers, welcoming valet to front desk. Breathtaking views and beachfront walks on property. Great restaurants too (House without a key was excellent). Will be back soon! read more

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Beautiful hotel offering gracious bilingual (English/Japanese) service, convenient location and spacious modern rooms. Enjoyed the iconic Diamond Head views from our room, excellent breakfast buffet and spacious immaculate salt water pool with plenty of loungers for everyone. The amazing ikebana flower arrangements placed around the grounds were a beautiful sight to behold every day. Highly recommend the sunset hula show and/or dinner at House Without a Key, along with their fresh fish dishes and light as air coconut cake. Note that Halekulani has great views but no real beach access due to shore erosion (save a sliver of sand accessed through a locked gate with key card access), so beach lovers may not prefer this hotel. Although I did see a few weddings and corporate events while I was there, Halekulani's overall mood is quiet and refined. No loud music, pool games or raucous groups. In short, a tranquil haven from the bustling streets of Waikiki. read more

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The manager Mark was so so nice and accommodating. He really made our honeymoon special.

This place is very hard to get a reservation it's booked like way in advance, like Mother's Day brunch, it's taken It's always full , Like a year in advance, they let people book way too early, they need to change there schedule give the locals a chance read more

Everything! First class hotel that caters to your every need. Very expensive but worth it. I spent 8 days there & loved every minute of it! read more

Halekulani Hotel - Pool - Hotels Near Me - Honolulu, Hawaii

We've stayed here 10 or 11 times .. has always been one of our favorites! Anywhere!! But this time ... not so great ... they have a large convention here & apparently not enough rooms for conventioneers to meet so they spread out in all the common areas .. we had breakfast at 8:30 , came back at 1:30 for lunch & people were still sitting at tables they occupied for breakfast....5 hrs later ! Same guys ! Staff says it crazy ...all their regular guests are upset . We visited with one older couple we remembered from last year ... they left 3 days early!! I am all for company making money but staff up ... have meeting spaces available for conference attendees. Not sure we'll return Had dinner at Orchid room last night... they were out of 3 of the entrées'!! Come on ... really!! read more

The Halekulani Hotel is a beautiful luxurious hotel on the beach - they have a Five Diamond restaurant, other various dining options and eateries, and shopping experiences. The staff here are friendly friendly and attentive, and they really keep the grounds in great condition. Great scenic view in the heart of Waikiki! +friendly service +great dining options +beautiful scenic view read more

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such an amazing property with thoughtful details to make every experience elevated. We got upgraded to a room with a partial view of the ocean. They were roses waiting for me in my room. They gave us a 4 PM late checkout because we had a redeye. Complementary buffet breakfast, Toto toilets, anything you could possibly want was at my fingertips. read more

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A lovely experience start to finish. Only got to spend two nights here, but I did experience nearly all parts of the resort, and none of them disappointed. On check-in, my Leading Hotels of the World membership got me complimentary breakfast at either the House Without a Key (HWAK) buffet or the Orchids set menu. The perk included tax and gratuity, and the spread at the buffet was really impressive. Also got coupons for two complimentary cocktails at HWAK (also including tax and gratuity). The check-in attendant was superb and gave me a nice overview of how things worked, then led me to the room and showed me the features. The room itself is very comfortable. It's a great size and maybe not as flashy as some others (calming and neutral was the goal), but it looks sleek and sophisticated, and I enjoyed the love seat for lounging. The mattress was firmer than the average, but I slept very well on it. Plenty of closet and drawer space, and the bathroom was large as well. You can access the closet from the entryway or the bathroom. The toilet is high-tech and opens automatically on a motion sensor. It has all kinds of bidet functions and flush settings. It reminded me of the one in The Simpsons when they go to Japan; it did everything but say, "I am pleased to accept your waste." My only minor complaint about the bath facilities was that the water in the shower didn't get quite as hot as one might like. The balcony felt like a good size to me, and even though the furniture wasn't quite as high-end as you might expect, I'm guessing that was a result of the realities of outdoor wear and tear on the ocean. The legs of the tables and chairs had little socks on them, and I realized that was to keep them from scraping on the concrete and making a lot of noise, so that was a nice touch. I had a room categorized as partial ocean view, but it seemed like more than partial to me. It wasn't a direct ocean view, but it was quite sufficient. The pool with its iconic orchid mosaic is a stunner; the lawn with loungers both in sun and shade is expansive and the pool service is terrific. It received plenty of use, but it never felt overcrowded. The hula and music at HWAK in the evenings provide an unbeatable way to savor the sunset. The menu at Orchids restaurant offers a wide array of selections in a less formal (but still very upscale) setting. Dinner at La Mer is a lifetime memory, where you can experience the highest level of service and cuisine and still have control. There are various multi-course tasting menus, but everything is also available by the cart. The expert staff will guide you flawlessly in your selections. Don't miss a nightcap at the L'Aperitif bar on the way out, where the professional bartender will help you wind down after the beautiful meal experience. A final stop at the Lewers Lounge for a final cocktail (or two, who's counting?) and some jazz piano or combo music will end your night elegantly and romantically. Service throughout is impeccable; friendly and very efficient with just a touch of deference, but never losing the aloha vibe. The public areas are exquisite, with giant, stunning flower arrangements all around and manicured lawns sitting off terraces with comfortable but well-appointed decor. Of course, the action of central Waikiki is literally just across the street, but once I'd stepped into the gracious enclave of the Halekulani, there was nothing appealing enough to make me want to leave. read more

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Beautiful Hotel amazing cocktails friendly and very talented bartenders. We hope to stay at the hotel on our next trip to Hawaii.

I'm captive to the Bonvoy hotel program (Marriott/Sheraton/Ritz Carlton/etc.) so I didn't stay here. This review is for an event I attended at the Halekulani; the hotel is so spectacular I had to review it. [I stayed at another awesome hotel, the Royal Hawaiian, a few sand hills down]. The Halekulani is so serene and beautiful, it almost takes your breath away when you walk up to it. Like other ocean-front properties, it has a giant open lobby to sweep you in. It's not a madhouse either, with a busload of guests and their golf clubs waiting in line to check in. Uniformed, friendly staff is everywhere, ready to help a confused Yelper like me ("I'm here for the Kim wedding?!?") Instead of showing me where to go, a staff person took me -- in the elevator and halfway across the hotel. Location is everything. You need to be on the Waikiki beach side, or you are crossing a busy street with all your beach stuff like a pack mule. The wedding (which I officiated) was scheduled to be outside on a huge terrace but, with a hint of rain in the air, hotel staff sprang into action and moved everything inside (where the dinner would be held). After the ceremony, while we had drinks on the terrace, staff again performed wonders and turned the room back into dinner seating for 200. No review of the Halekulani would be complete without a nod to their famous Coconut Cake, which was our wedding dinner dessert. Do not sleep on this cake -- it is so delicious! Actually, I ate my piece and the bride's piece too, as it was too rich for her Ozempic-reduced appetite that day. Planning an event in Oahu? Look no further! Five stars (and five dollar signs). read more

Halekulani Hotel - Fairytale wedding at The Halekulani 12/1/23 - Hotels Near Me - Honolulu, Hawaii

This review is based solely on the exterior of the property which we saw when we went to dine at the poolside restaurant. It is beautiful with impeccable gardens, and the attention to detail is incredible. Even the pool area looked nice with lots of seating. It looked to be an older crowd, which makes it even better. The only downside is that they do not have beach access and it doesn't really look like there is a beach in front of the hotel. read more

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Stayed here for a special event with my family and had a wonderful time. Rooms are updated, clean and spacious. Location is SO CONVENIENT! Just walk outside of the hotel and you have access to all of the restaurants, designer shops n Honolulu. We loved the spam musubi shop across the street. Our teenagers were able to explore outside of the hotel on their own and it felt very safe. Hotel buffet is pretty amazing with both western and Asian food choices. My only complaint is limited beach access. If you want to go to the beach, you will have to trek to another beach nearby. The beaches that are accessible from this hotel are limited and the sand section is tiny. Stay here for convenient access to shopping, restaurants, nightlife. read more

Halekulani Hotel - Small beach area connects to the hotel next to the pool - Hotels Near Me - Honolulu, Hawaii

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This is such a beautiful hotel. My amazing experience has been outstanding each time I visit, first time was September 2023 and I returned November 2024. Enjoy dinner at the House Without a Key Restaurant, includes show and meal. Sunday brunch at Orchid Restaurant is over the top experience highly recommend if you enjoy variety and exquisite service. Thank you, Mr. David Barnes, GM and your lovely staff for treating me and my guest with superb courtesy. Looking forward to returning in the near future. 5Stars Mahalo Ms. Khan read more

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The ambiance was great with a romantic live music at Lewers Lounge. But the non alcoholic 'cocktail' I ordered was tasteless and very disappointing. Considering it's served with two orders of nuts, it's a very good deal and I should be happy. But it's Halekulani! I hope they can improve. Then I'll praise and spread to the whole world! read more

I came here with my friend before Valentine's Day and our stay at this resort was the epitome of a 5-star experience, especially for first-time visitors to Hawaii. The staff went above and beyond to ensure we felt welcomed and pampered. Upon arrival, they offered us a complimentary room while we waited for our main accommodation. This waiting room was well-appointed with a full-service bathroom, shower, snacks, and high-speed internet, making our transition seamless and comfortable. This resort truly knows how to provide an exceptional and unforgettable getaway. Must check out the buffet and the Lost Key for dinner! read more

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Wonderful getaway for our anniversary. This hotel was perfect in every way. The staff were attentive and full of aloha. They have a wonderful salt water pool we enjoyed and the food was top notch. We ate at Orchids and had delicious Hawaiian sea bass and sashimi and polished off the moist and delicious coconut cake(the best I HAVE EVER HAD!!). At Le Mer, we ordered the Salade de Verdure, Filet of Boeuf and the Souffle Vanille that came with 3 decadent homemade sauces. Both meals were enjoyed and the staff pampered us. Make sure you ask for an Ocean front room that has an amazing view of Diamond Head. read more

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What an incredible Hotel. Has everything, beauty, class, ambiance, atmosphere, service and food and drinks are top notch. We were not staying at the Hotel, but ate breakfast and had drinks out by the pool area. Would love to stay at this Hotel, but a bit out of our league this time as we were in a suite at a nearby Hotel with my wife's parents from Japan. The breakfast was incredible and so relaxing with a table with a beautiful view of the ocean, fantastic service, coffee was great and food fantastic. My wife had loco moco and I had the typical breakfast. We also had drinks at the bar by the pool, the typical fruity Mai Tai and such. Definitely, come by and enjoy this space, beautiful place for photos, saw a wedding reception wild boar BBQ. read more

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5 stars!! World class customer experience from beginning to end. The front desk and housekeeping was super accommodating and responsive. The 3 restaurants on site is a must have to visit. I love the beach front view . I Stay here twice a year read more

We just finished our four night stay here and service is fabulous. We had an ocean front room and it was beautiful. Bed and pillows super comfortable. Breakfast every morning at Orchards - excellent service. Pool was great and pool service was excellent as well. Had drinks w friends most evenings at cocktail bar and Friday night had a very talented jazz singer. If you are in Waikīkī, I would highly recommend staying here. read more

Stunning. Beautiful. Perfect!! My husband and I stayed here for 5 nights of our honeymoon and decided to switch hotels for a change of scenery when we extended our honeymoon 3 more nights (HUGE mistake!) The service is incredible. As soon as we entered our room, there was champagne and fresh fruit waiting for us. Everyone we came across was so kind and pleasant, from valet to the poolside servers to housekeeping. They really go above and beyond to ensure you have a wonderful stay. The location is great. It feels a little more private than other hotels in the area and has its own beach which was super nice. Room service was quick and delicious, House Without a Key was delicious, and the drinks and dessert at Lewers Lounge were delicious. We went to the jazz club at Lewers Lounge two nights in a row and the entertainment was spectacular. We are currently at the second hotel of our stay with two nights left to go. We cannot stop saying how it was a mistake to not just stay at the Halekulani the entire time. We can't wait to be back! read more

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First- the positives. Halekulani offers the ocean front views and access unmatched in Waikiki. Going from the hotel to the pool to the ocean to snorkeling the reefs in minutes. The live music at Sunset and the quality of food and experience at Orchid's restaurant was a major highlight of the Aloha Spirit (can't remember our Brazilian waiter's name but he was very engaging and provided A+ service) Now- the negative(s). The Halekulani, unfortunately, has lost a bit of its pre-Covid magic (we stayed often pre- 2020). The recently renovated rooms seemed smaller and less upgraded than before. The amazing shampoo and conditioner (I still have a few mini bottles from 2019) are gone. Requested a higher floor at check in (denied). 1 hour later checkout request (denied). Overall- my wife and I have been traveling to Hawaii together for over two decades (she has family there). Waikiki has always been a hallmark of our travels. This time- Waikiki & Halekulani came in second place compared to our North Shore experience (next review coming soon). read more

Halekulani Hotel - Ski Week Hawaiian getaway- Oceanfront room - Hotels Near Me - Honolulu, Hawaii

What a memorable property! Great location- sleek w/ traditional Hawaiian flair. Rooms are lovely, well-appointed with amenities to make your stay pleasant i.e. Nespresso machine, bath products, robes, turndown service, etc. Rooms have lovely views of the Ocean or Diamond Head. Pool is quite the oasis with food/beverage/chair service. Carlos & Kawalo right there to help in any way! "Room without a Key" is a lovely breakfast/lunch venue that offers an extensive buffet breakfast catering to all American and Asian tastes. The staff is professional, warm and inviting. Thank you Mariah, Beth, Jan & Guy! Daily Hawaiian music and dance under the Banyon Tree. Other fine restaurants include Orchids & La Mer. Complimentary coffee every morning. Lovely public areas, restaurants and prime location. Breathtaking views of Diamond Head and the Ocean. Not inexpensive, but quite the experience. Hotel could only get better with a quiet- "adult only" pool section without the kids. read more

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This is really as perfect a hotel as you will ever find. Elegant. Classy. Quiet. The staff is so well trained and friendly. The rooms are beautiful, spotlessly clean and comfortable. The salt water pool is fantastic and the food at the two restaurants is wonderful. This hotel sits right on the ocean. It is a dream come true. Highly Highly recommend! read more