The staff is knowledgeable, creative, very aware of real estate. They offer many suggestions for…read moreenhancing our property.

HORRIBLE!!!! My roommate and I scheduled a viewing with Courtney Oshiro and the experience was the…read moreworst I have ever had with a realtor. She led us to the apartment, opened the door, and stood there. Did not even try to say anything about the place to us or sell it. We needed to move in pretty soon, so we called her the day after 10 times, and never got any response (even though it was a business day, and within business hours). Her answering machine would keep saying the listing was unavailable but how would she even know who was calling and which property we were talking about? And she told us the day of that we were the only people interested? SO UNPROFESSIONAL. Would never use her as a relator. Very rude and didn't care about possible tenants. Stay away.

See Downtown Jamie Brown, the CEO of the company, for his spectacular services!read more

The most unprofessional real estate group I have ever encountered. Listed my restaurant w/ them…read morelast year in March. During the course of time, my listing has been neglected and ignored by 2 of their associates. Who were supposed to be in charge of my listing. No phone calls, no updates, and definitely didn't put any energy into finding me a buyer. They pretty much left me in the dark with little to no contact for almost a year. In their defense, they attempted to scheduled a few showings of my restaurant but neglected to confirm the time from both parties. And did not try to reschedule or made any attempt to move things forward in the right direction.. And now they are terminating my listing & contract I had signed with them, because I was told by one of their associate that she was not able to allocate time to my listing.. They wasted 10 months of my time and now they want to take the easy way out. Honestly I could go into so much more details about everything I experienced w/ CBRE. These people need to be held accountable for wasting my time and interrupting my plan of selling my restaurant. Now I have to go find someone else who will actually care about their job and their client's listing. Hopefully there are still good companies out there in the commercial real estate market. CBRE is a HUGE disappointment!!! Don't waste your time w/ them..

I cannot say enough wonderful things about my realtor, Pam Maeda…read more From the very beginning, Pam truly believed in me and my dream of homeownership. She patiently answered my questions, walked me through the entire process, listened carefully and helped ease my worries every step of the way. She connected me with my loan officer and always knew who to pair me up with to make the process seamless. Pam consistently showed up and checked in on me, making sure I never felt alone or overwhelmed. She was there for my walk-through and on key-receiving day, which meant so much to me. Her insight and expertise on walk-through day helped me look for things that I would never have thought of or considered, which is helpful when purchasing a new home. If not for her, I would have overlooked defects or flaws that I didn't know to look for. Her guidance, reassurance and steady presence made what could have been a stressful experience feel manageable and even exciting. She was patient with me and never made me feel as though any question or concern or even emotion was silly. Pam is knowledgeable, responsive and genuinely cares about her clients. She doesn't just do her job, she supports you, advocates for you and sees the process through from start to finish. Thanks to Pam, my dream of homeownership became a reality, and I am forever grateful. If you're looking for a realtor who truly listens, believes in you and shows up for you every step of the way, Pam Maeda is the one. Thank you, Pam! You are awesome sauce!!

Excellent customer service, trustworthy professionals, always responsive...relevant data provided…read moreto help make the most difficult and significant decisions. Mahalo for the assistance you have provided to me over the years Ms. Fukumae!

No follow up at all, despite sending all financial docs as requested for a space. Emailed, left…read moremessages and texted countless times for months, zero response. Nora Bland was my contact. Most unprofessional service in all of Hawaii. DO NOT RECOMMEND!

I called Sofos Realty looking for the owner. An employee picked up the phone and stated the owner…read morewas unavailable. I proceeded to ask for an email address, in which the employee started yelling and spoke in an anxious and belligerent manner. Bewildered by his extreme response, I inquired why was he so angry? He stated that I was "acting like an a$$%$$". For asking for an email address? To the owner, Steven: Please hire some responsible and levelheaded employees, I see why you have so many bad reviews. It seems that not only the service you provide, being sub-par, you have an extremely emotional male employee who does NOT recognize the value of something called customer service!

Shopping and dining in Downtown Honolulu, Hawaii…read more.. Topa Financial Center is composed of two towers: Fort Street Tower and Bishop Street Tower. There are many shops on the ground level, including a jewelry store, a florist, The Cookie Corner, Aloha Sushi, Bar Leather Apron, Cafe 'Alala, and Saszdcreations. Catch the elevator near the Security Desk and check out the Rooftop Garden on the 6th Floor! There's a beautiful view of Aloha Tower. We need to go back during sunset time!

The everything building…read more.. I came to visit the various cafes in the food court area and slowly discovered the various other biz they have here including a gym, flower shop, convenience store that you just have no idea is in here until you browse around as if that enough to be impressed with at the top of the parking garage is a rooftop garden. Just take the elevator right beside the security desk which is for the parking and NOT for the main buildings to the 6th floor to which is the highest parking level accessible you take a short flight of stairs and poof there it is the garden which is a simple outdoor area that many seem to take full advantage of for a bit of fresh air and a stunning view of Aloha Tower and a bit of oceanfront view and can just imagine the stunning sunset views as well. Thank you!

Margaret is horrible and unprofessional and apparently does not know the laws in regard to housing…read more I dodged a bullet not renting from this "property management company ". I was interested in a property for rent and spoke to Margaret and requested a showing. As soon as I disclosed I had an emotional support animal, she has never offered a showing to me. I have texted multiple times and she has left me on "read". I called and told her I was concerned with discrimination against me for my disability and she responded "okaaayyyy" and hung up. The rental unit is still posted as available now and she still has not offered a showing. I am over qualified in all other requirements for this rental. Stay away from this shady old lady and this "business". I will be filing a formal legal complaint.

If you're looking for a place to live, avoid this reality group at all costs…read more We interacted with Tony and throughout the conversation, it became very apparent that this is a fraudulent company. They create fake listings to collect money that funnels into a larger scheme. Save your money and go elsewhere that is legitimate.

This was my first experience buying a home and it couldn't have been better! Brandon came highly…read morerecommended by a friend who has worked with him multiple times in the past. I was very impressed at how organized and thorough he and his team were to ensure the process went smoothly and that we had all the information we needed before closing. The team was always available to answer questions and willing to help us search for answers to our questions, even ones we hadn't thought to ask! The experience and service was top notch and I would highly recommend this team for any home buyers on Oahu!

Our family has used Brandon Lau and his team three times now. Brandon is knowledgeable,…read moreexperienced, and professional. I think his team is an excellent support to him and therefore to the customer. Brandon made sure every detail was taken care of. I'm on the West Coast and not on the island, and he was able to handle more than one uncomfortable situation so that I didn't have to. My feeling is, if you hire Brandon to sell your property or to purchase one, you will be pleased with the ease of your transaction .

Russ Trinidad is excellent, trustworthy, dependable, and honest. He is the perfect type of real…read moreestate professional you want handling one of the most important and expensive decisions in your life -- where you will live. I am very picky with my housing needs, as a military officer experienced with multiple moves, homes owned, and homes rented (as renter and landlord). Last summer when I had to sell my Waikele house that I rented out for over 20 years, I chose Russ to represent me, instead of the outstanding real estate company that managed this rental house (this company represented me when I initially purchased this house over 20 years ago). I needed an extra special real estate professional, as I was expecting a difficult sale in late 2022. The tenant unexpectedly passed away, the Hawaii housing market crashed, mortgage rates hit historic highs, and the house was in need of major renovations. After interviewing several highly recommended real estate professionals, including those that UpNest arranged for me, I discovered Russ. It was only after extensive interviews that I discovered what a hidden gem Russ was. The low number of customer reviews on the various real estate websites do not do Russ justice. The result? As I live on the mainland and had not returned to Hawaii for 15 years, I had to rely on Russ to handle 100% of my house renovation and house sale in Hawaii. Russ handled $100K of upgrades to the entire house -- from new roof to new everything inside. He even offered his own personal muscle power to deal with an unexpected plumbing issue that was easy enough for him to handle, instead of paying the contractors additional money to modify the work order that I already paid for. Despite the challenging market, Russ successfully sold the house shortly after opening for almost 7 figures -- much more than I expected. Critical to the sale was all of the sales strategy development, planning, and execution needed to achieve a sales win in a challenging real estate market. Though I am extremely picky, Russ continually earned my trust with his constant updates, immediate solutions to arising issues, and sound judgment, that I deferred most of the decisions to Russ the deeper we got into the renovations. I would have posted this much much sooner after the sale, if it had not been for other personal issues I had to deal with first. Hopefully this depth of this review can get across what an incredible real estate professional that Russ is. And what a good man he is -- somebody that I would absolutely vouch for and recommend to friends and family to handle your real estate needs.

I rented a apartment/condo through Russ T. at Pacific Realty Ventures and have nothing but…read morepositives to say. From day 1, I knew that I was in good hands and Russ always made me feel comfortable throughout the rental process. Like another reviewer said, you can tell he is a family man and genuinely cares for his clients. I would recommend PRV to anyone looking for Real estate services in Hawaii, and would be happy to be a repeat customer.

We just recently moved out of a property we were renting from them about a week ago. We only moved…read morebecause we were looking for a bigger place. We were hoping Royalty Realty had something available for what we were looking for (sadly they didn't at the time) since we've had the best experience over the past 4 years with them. Our amazing property manager Michelle Lum made living in one of their units such a joy. Any little issue that came up she was right there and always so helpful every step of the way. We appreciate everything they've done for us, especially her, and making our living experience so comfortable. We will definitely always check back in with Michelle for our future property needs. Thank you for the last 4 amazing years. Aloha!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.