This particular site has great customer service! We stopped by for an afternoon treat and ordered donut holes. The number we ordered worked out to be $11, but after seeing you can get 24 for $7.99 we asked for an adjustment. The clerk was extremely accommodating and kind. He went out of his way to make the transaction great! I guess I was expecting an attitude because of what I've witnessed at other establishments, but this Dunkin in Folsom was awesome! Thank you Dunkin for making our transaction outstanding. We will return!! Everything was delicious, coffee was outstanding too!! read more

I've alway gone inside to order my donuts and used the drive-thru once which resulted in a disappointing experience. Today, I used the drive-thru for my second timea and was again very disappointed at the service. It seems that they give old donuts at the drive-thru. So learn from my disappointments and don't use the drive thru. Inside is really not that much better, but the donuts given are fresher. Go to Ducky Donuts which is just down the street on Madison/Main St near Taco Bell. read more

Donuts just make life a little better. So when I happen to be in the area driving down the street and spyed this location, of course my curiosity was peaked. Especially since I have never been to a Dunkin' Donuts, I made an u turn pronto and beelined it to DD. Right when I walked in I was pleasantly surprised by the visual appeal of the decor, it was modern and fun. They have table seating and lounge chairs with tvs. Free wifi. Nice, they want you to sit, enjoy the food & coffee and stay a bit. The donuts are located in trays on the wall behind the cashier counter. It is a bit difficult to view them from a distance. I am a visual person and like the other Yelpers note, part of the enjoyment of eating a donut is the visual appeal of ogling and selecting it. On the Saturday afternoon I was there, the manager and cashier were patient,friendly, knowledgeable, and heLpful. I picked out a chocolate chocolate iced donut and a seasonal chocolate pretzel donut. They were both cake donuts. Yummy and dense cakey texture, not overly sweet. But I found out later after ordering that the icings contain fructose. So I sadly didn't eat the icing. Tidbits: They have a drive thru, serve large variety of the breakfast and regular sandwiches and pastries (including cake and fried donuts) all day, are open until late 10pm, serve coffee expresso and non coffee drinks, and sell the obligatory branded merchandise (mugs, stainless steel tumblers, ground coffee...). read more

See all

When you have a craving for donuts, you never want to go during the afternoon or evening, because the donuts are not fresh. Always come right in the morning especially when they open to get the best tasting donuts. Because if you wait too long, most of the donuts that are served the entire day, will end up running out. Anyways....the donuts here are OK...in comparison to Krispy Kreme + Bakers Donuts. Their lattes and other drinks may be the actual winner. Besides coffee, donuts and frozen drinks, there are also sandwiches and wraps served here, that I have yet to try. read more

Dunkin' - Dozen assorted donuts DONUT ask me if I'm on a diet - Donuts Near Me - Folsom, California

Just don't order on their app. Store didn't have items in my order and didn't have ability to refund me. Told me I needed to contact corporate. Even tho I got an email confirmation for my order nothing shows in app order history. Charge also went thru obviously. Contacted Dunkin thru a form on their website and a week later they haven't responded (auto email said 48 hours). So annoyed I have to dispute this thru my bank. I was excited to finally try Dunkin since they recently opened a location by us (ok it was like a year ago). Went back a week later so we went twice in 1 week and didn't order on their app this time. Food was pretty mediocre. The local donut shops and Crispy Creme are much more fresh. read more

Maybe it's a throwback memory of my trip to Boston but I decided to check this place out. Super friendly young kid named David was awesome. If he was a designer I would have offered him a six figure salary job on the spot. They had this new flavored iced coffee, almond joy and health bar and he described them both perfectly and there were samples of that and some doughnut holes on the table of various flavors. It reminded me of the free food at work..... Anyways David was so helpful I have him a personal tip (money not advice) and bought a bacon supreme omelet sandwich to go. Basically it's an omelet with bacon and cheese on top sandwiched by a croissant. Tasty and hot. Awesome service for fast food I wish everyone could be that cool and enthusiastic about their job. There's even a promo he was telling me about where they have free iced coffee at 10am for a limited time. And for this of you wondering yes the almond joy and health bar taste similar to the candy but with iced coffee! read more

Dunkin' - Every place should have samples! - Donuts Near Me - Folsom, California

I usually can be a little tougher reviewing big name chain businesses simply because the level of customer service that is involved. Considering there are over 11,000 "Dunkin Donuts" locations nationwide, this one in Folsom is no exception. It is the 2nd location to open in the greater Sacramento area since 2015 as they try to put a dent into already well-known fan favorite places such as Starbucks & Dutch Bros. Located on the corner where Greenback Lane and Madison Ave meet at the Folsom/Orangevale border, this "Dunkin Donuts" opened its doors in April 2016. What sets them apart from the rest is that they carry a very impressive amount of breakfast sandwiches, coffee/espresso beverages, pastries, and of course, donuts. Since I am very fond of their locations on the east coast (which are literally on every block), I am not one to be super enthusiastic about them opening more locations in California. I had come here on a Sunday morning around 11:45am with my lady as we decided to fuel up on caffeine and carbs to start our day. Since this was our first time, the parking lot is rather spacious. There is also a drive-thru lane that provides enough space to go around for the people who who wish to stay in the vehicles. The inside is also lively, spacious, and has some modern touches such as a flatscreen TV and plush leather chairs. And there is also free Wi-Fi as well! As we glanced on the digital menu board, I decided on trying their "Bacon Wake-Up Wrap" (for $1.69), a side of "Oven Toasted Hash Browns" (for 99¢), and a "Plain Croissant" (for 89¢). To drink, I chose on abandoning a coffee drink and opted for a 12 oz. size of their "Tropical Mango Smoothie" (for $1.99). My lady decided on their "Ham, Egg, & Cheese" breakfast sandwich (for $3.49) with hash browns and an Iced Vanilla Latte. Now here is the reason for why this place is only 3-stars. The ordering system is very confusing. Since we dined in, they did mention the name of our breakfast items. However, they did not use an 'order number' and/or 'name' which confuses things even more. Many of the customers didn't even know if they were picking up the right item. Additionally, the woman who took my order couldn't even find the croissant on her touchscreen register and had to ask one of the supervisors to take over. When we did get all of our items, everything came out sporadically. Basically, the food items came out a good 5 minutes before our drinks arrived. And since I was already familiar with eating at several Dunkin Donuts in the past, the breakfast items were just so-so. My bacon wake-up wrap was small but tasted much like something you'd find at a 7-11. The hash brown nuggets were surprisingly good but they just don't give you very many for 99¢. And my mango smoothie was refreshing but a bit on the sweet sugary side. The iced vanilla latte that my lady ordered was decent but like my smoothie, it was very sweet. All in all, this is a decent Dunkin Donuts location. Business was thriving around midday but its really hard to say if they will conquer the coffee/pastry business in an already crowded and competitive market. The food is predictable while the donuts are forgettable (and far less tasty than your mom and pop donut shop). So only time will tell if this Folsom location will withstand the test of time. read more

See all

Hi-ya! So a while back a coworker brought in a couple dozen donuts from here and there was a donut that tasted like it had marshmallow in it. It was really good--I mean so good I told everybody about it. So we came in looking for it. Unfortunately for me I ate the donut so fast because it was so good--I couldn't remember what it looked like, BUT I knew that the inside looked like marshmallow/thicker heavy filling consistency. The attendant at the counter was in a tough position, he wasn't sure which donut I was referring to. Additionally I don't think he actually tasted many of the donuts there. He wasn't sure of any donuts that had that kind of consistency and we happened to come in around 3ish---when I guess there wasn't much of a selection at the time? So he said, it could have been between 3-4 different types, but was pretty much not able to give any guidance considering he didn't know flavors all that great. We ended up not getting anything because of the limited selection and limited guidance and the guy didn't just say, hey these are really good just give some a try? I'm not talking about samples, but just make a good suggestion... read more

I thought today would be a great time to try out Dunkin Donuts... My daughter got a hazelnut frozen coffee she liked it (way too sweet for me) and a chocolate cream . I was going to make food for myself at home but, when I saw the power breakfast sandwich I thought SCORE! I ordered that sandwich without cheese. When I first got the sandwich it was soooooooo freaking hot I could not hold it. I waited about 5 min to let it cool off.. Finally, I could hold it, I attempted to take a bite of it... The bread was rock hard, I could NOT bite through it.. THIS WAS THE BIGGEST WASTE OF MONEY EVER.. Shear disappointment.. Now I have to go home and make myself breakfast and I wasted money.. I will not be back.. read more

Dunkin' - Donuts Near Me - Folsom, California

The donuts flat out suck and the coffee this terrible and the baccon was so so would not recommend read more

Dunkin' - Donuts Near Me - Folsom, California

Honestly this has been one of our better coffee shop visits. As soon as we got to the drive thru the woman's tone was nice & told us to take our time. We decided quickly on what we wanted. Showed up to the pickup window & the guy who gave us our food was super chill! Very nice & relaxed personality. Our croissant sandwiches were pretty yummy. Husband ordered a peach refresher & me a hazelnut frozen coffee & 2 donuts. The food wasnt the greatest thing ever but still good. We will definitely be coming back due to service. I cant tell you how many times they have messed up our order at multiple starbucks and this experience was a breath of fresh air. read more

I've had a lot of donuts in my day (I just love them), and I think I prefer the type of donuts they have here. Fluffy and cake-like, not too sweet, and on the smaller end. Doesn't taste overly fried or greasy to me either like a typical one. That said, I've only had drive through service at this location and have never had a bad experience. They've always been friendly and have done my orders right. I'm glad we have one in the area and hopefully one day they can have more creative and colorful flavors. My favorites are the Boston cream and chocolate frosted donut. read more

Strong team here! Always looking out by making great drinks. Will come back! Good vibes.

Update your hours! Yelp says you close at 7pm, the app says 2pm, but all the other locations say 6pm. What's the point of even being open if it's only going to be for 8 hours?? read more

If you ever crave a delicious coffee/donuts and amazing workers: This Dunkin is IT! Anytime I come to this store everyone is so friendly, kind and want to help you in any way that they can to the best of their abilities. Whenever I want to try a different drink or donut, they give a variety of recommendations and they give great detail on the questions I have so that my orders can go smoothly. Even when they have a huge line of cars and a crowd in their lobby, they strive to do the best for their customers and ensure they have a great Dunkin experience! They work so hard and always show appreciation whenever given tips. Love you guys! read more

I was so excited when we finally got a Dunkin because I had never tried them. Honestly, they were just plain regular donuts. Nothing special and I was pretty disappointed. Very basic flavors. The vanilla creme one was good that was my favorite. I thought it was strange thr jelly filled donut had powdered sugar on it I have never had a jelly filled like that it was different but I prefer the refular. The blueberry cake donut was my second favorite. Love blueberry. read more

Dunkin' - Half dozen - Donuts Near Me - Folsom, California

On Sunday, 1/5 we stopped by for their Happy Hour and were told they no longer offer Happy Hour specials. Yet their sign for Happy Hour was still posted on their entrance door. So they did not honor what was posted on their door. Their employee was rather rude when we questioned them about it. Not good business, and not a way to keep your regular customers coming back. read more

Dunkin' - Happy Hour Sign on entrance door - Donuts Near Me - Folsom, California

If I could give 0 stars I would. This place is disgustingly dirty and the staff is rude and disorganized. I ordered 4 donuts and waited over 25 minutes. One of the guys working there had his pants hanging so far down, his BARE ass was out. The guy working the drive thru did let everyone know that they were understaffed, but he was so rude to the customers going through the drive thru. Also, I ordered 3 dozen glazed donuts the day before for my daughter's birthday. I asked the girl if they could fulfill the order, she stated they could. When I got there in the morning, they didn't know where my order was or that I even had an order. I told her my name 4 times and even spelled it out for her, and she still got it wrong. We finally figured it out, but I will never come back here. read more

Friendly staff, great service, clean establishment and very yummy food and coffee. Thank you for being so amazing!

So went in SB for the first time in a long time and nothing has change I only want in because of the 50% off special for the holidays and even though I got half off my coffee taste like hot milk I would suggest going to the human being over on Auburn and sunrise in Citrus Heights read more

I have been going here for years- unfortunately that ends today. They have the lobby closed? Sign say's use drive thru- so I do, (on a walk with my family) then the manager say's sorry no, you're not in car ‍ well no kidding but your sign said use the drive- thru to order because your lobby is closed, so which is it? When we questioned the "manager" whom I have never seen there before in my life, but she said she works there 5 days a week from 8-5- she became combative, even coming out of the store, while my husband went to go get the car, as I am standing outside with my son- she comes out of the store, yelling at me about I should write a review so no Dunkin will serve me- Say what ‍- I have left a previous yelp review on this place as I have been coming here a while now, this is the first time I have ever seen this woman who say's she is the manager. All my many experiences here have been awesome, the owners is superb as well- However when you have an employee like this who treats your paying customers so terribly, I have to question where else your are making l poor decisions . A manager should have way better customer resolution skills- opening yours doors to hell at someone rather than to take an order and be helpful- is not the way a manager should conduct themselves- read more

This review is not something I wanted to write, but feel like I should to help someone else. First off, I love dunkin. I've been getting it regularly for many years and have always stuck to getting my same drink and donut. No, the staff is not overly friendly, and the the drinks aren't anything to die for, but it's convenient and I do enjoy what I get. I was with a friend the other day and we decided to go into dunkin and try the other food they offer, because we haven't before. We got the bagel bites, wake up wrap, and hash browns. The bagel bites were inedible. They are most definitely not a dupe for the discontinued starbucks ones like I was hoping. The wake up wrap was soggy and devoured by cheese, and the hash browns tasted like card board. Trying to save someone from making the mistake of ordering their food because you'll definitely regret it. read more

So ordered via postmates, no problem with the delivery and time but we did have a huge issue with our order. It was a dozen donuts 3, Jelly, 3 chocolate, 1 sourcream, 1 vanilla creme, about 4 glazed and 2 apple fritters. And look what we got? They were pretty much out of everything! You would think that they would keep making donuts until they closed (Krispy Kreme never runs out of anything) I mean their donuts aren't cheap so you would expect some level of excellence after all it's Dunkin Donuts but nah. This is BS, we'll stick with BJ Cinnamon, Donut King and sometimes KK but will definitely wouldn't recommend nor will be coming back to any DD read more

Dunkin' - It's about 10% of what we ordered? I mean if you can't get a dozen donuts right that's an issue ‍ - Donuts Near Me - Folsom, California

Great donuts great coffee, specious clean and most important cheaper than Starbucks. Customer service is great. I tried jelly, glazed, chocolate glazed donuts were good read more

Dunkin' - Iced caramel macchiato - Donuts Near Me - Folsom, California

Terrible staff and this place should go out of business and be closed. We decided to get donuts today - the lobby was closed for ordering - only choice was drive-in. So we get into the drive-in line and near the ordering window - there is a sign that they are out of donuts. So why could they put the sign near the drive-in entrance? When I asked them, they started arguing on why they didn't have the time to put another sign. So let me get this straight - they don't have the time and they think it is acceptable to waste 15-mins of customers time getting them stuck in the drive-in line and spend time arguing with the customer on why they cannot put the sign at the entrance. read more

So this is my second time at Badfish coffee and tea the vibe here is absolutely amazing. I believe. I'll make it my regular morning stop.

I love this location!! Staff is friendly, drive through is quick and I love being able to mobile order! I'm so glad to have a Dunkin near me! read more

I was told that my my 6 donuts were available but as soon as my order was completed the manager got on and told me the 2 I ordered was no longer available because someone on the phone had taken the 2 and on the way to get them. I was already there and finished my order. Why would they give them to someone on the way there? He said they were taking the order for 10 minutes, really for donut order. Well I drove for the last 10 minutes to get to their drive through. How is that fair? This is so upsetting and very UNFAIR!!! Maybe it was my accent. I feel I was discriminated on. read more

I don't have many experiences here, but I came when it wasn't busy, the guy up front was kind and helpful, and the egg sandwich thing tasted great. I came at an off time, maybe 6-730 pm, so I don't know how busy this place gets during the day. Overall, nice place inside, and staff were friendly. read more

See all

This morning I had the worst experience... I come to this location several times a week in the morning for my iced coffee and some breakfast... Today I placed my mobile order for pick up like normal, but when I get here to pick up my order the lobby was CLOSED and it was drive thru only... My issue is (like I said I frequent here in the mornings there's usually one car maybe two..) there was 10 cars in the drive thru.. Obviously I chose mobile order to pick up my coffee and bounce I don't need the full ordering experience.. I needed my coffee so I could head to work. I waited in the drive thru line for 12 minutes.. moved up 3 cars in the line and I had to leave to head to work.. WITH NO COFFEE, NO BREAKFAST, and I was out the $9 I spent on my mobile order. I was honestly heartbroken because I'm pregnant and all I wanted was my coffee and breakfast from DD this morning but clearly that wasn't happening... Really disappointed in this experience as I've never had this happen here before. read more

If it were possible, I would give this shithole NO stars. I constantly came here for my frozen coffee, as of lately I have been severely fucking disappointed. You would think after 4 weeks of running out of stuff to make the frozen coffee you would order more. What the fuck is even the base of a frozen coffee... ICE?! Then after I was over their bullshit, they fucked up again. No surprise there. I didn't think making a iced coffee was so difficult. If I ask for a certain amount of creamer of syrup I expect just that. I like my coffee like I like my men, of a darker complexion. Sadly my coffee was whiter than me. It tasted like nothing but creamer and syrup. I bet my left foot there was no coffee in the drink. How fucking disappointing. I will be taking my business to Dutch. Went again today to try and give it a second chance... worst mistake of my freaking life. Yet again my coffee was whiter than my ass. And then to my displeasure it tasted like some fucking soap. read more

I think Dunkin Donuts is going to have a tough time. I visited them frequently when I worked back East and people back there swear by their coffee. DD is an institution. I enjoy their coffee much better than Starbuck's as it is not as bitter but penetrating the coffee market here against Starbuck's? Good luck. So if they can't get you in the door for coffee then the donuts and breakfast sandwiches will have to rise above. They don't. I had their donuts on a handful of occasions and they taste like supermarket donuts. They taste processed and not fresh. Can't hold a candle to mom and pop shops. So maybe the breakfast sandwiches will get you in the door. In my opinion no. I ordered their version of the Egg McMuffin and while the ingredients were the same (English Muffin, Egg, Ham, American Cheese) the DD version packs 120 more calories and a boatload more of fat and carbs. I realize part of the difference could be due to the fact that McDonald's uses Canadian Bacon as opposed to ham but that doesn't seem worth it. Frankly, I like the McMuffin better. I like the their poached egg better. I will give credit, the breakfast tots were nicely seasoned. The service was friendly and the store has a nice hip vibe but I just don't see them having a market. I hope I am wrong and I will be back for the coffee when I am back in the area and I will get a donut and update my review if they change my mind. 3 stars for the coffee and service. read more

Dunkin' - Ham and Cheese Breakfast sandwich and tots - Donuts Near Me - Folsom, California

First time visiting a dunkin, I was very excited, but their machine was broken so I couldn't get the drink I wanted. That's fine, so I go in a second time on another day, asking for light ice in my macchiato with a pump of vanilla. The ice couldn't have been MORE FULL. Like literally top to bottom in ice, I couldn't even mix my drink. And I asked again, "hey I wanted light ice" and they said that was light ice. And when I finally decided to take a drink, the one pump of vanilla tasted like 10 pumps. For being excited to try the well known dunkin, this was hella disappointing. read more

So far, not impressed but I hope to update soon. Seriously so frustrating when they throw all of your donuts in the bag up-side down and with no papers in between. Such a mess and frosting stuck to the bottom of the bag rather than on the donut is not a good thing. Our orders are always a little off as well. The staff just seems incredibly careless. Also, a drive-thru menu being placed somewhere ahead the one at the ordering area would really be helpful and would speed things up! read more

Dunkin' - When all of the frosting from your donut is on the bottom of your bag, it kinda sucks...FYI Dunkin. - Donuts Near Me - Folsom, California

i love this location and dunkin in general. the staff here is very kind and nice. the service is fast and they always give me the correct order. their munchkins are to die for. so recommend. read more

Dunkin' - Munchkins and Peach Passion Fruit Dunkin' Coconut Refresher. - Donuts Near Me - Folsom, California

Went thru the drive thru and ordered 1 donut, 3 donut holes, hash browns and 2 orders of bacon. Ended up missing one order of bacon and hash browns, and gained one bagel w/ cream cheese so thick you could probably use it as mortar for bricks. read more

Such a funny experience. My cousin and I went into the drive thru and couldn't stop laughing. The staff was so fun and cooperative. I love this dunkin. Such a fun time. ‍ read more

4-28-2018 After a Bark n Bites event, we decided to stop here and try a cup of coffee. Van has never had a Dunkin Donut coffee, so when we drove by, she said "Lets stop" So, we did. we both ordered ice coffee.... WOW, doesn't even taste like coffee. It actually taste like they used the coffee grounds 3 times and my coffee came from the 3rd batch. Coffee watered down or lack of quality beans. Not sure which one, or a combination of both. If Im hungry for a donut, I will revisit this donut house.... but, not for the coffee... read more

I went here in the morning for a breakfast sandwich, coffee and donut. I ordered the sour dough bacon and egg sandwich. The eggs in the sandwich were cold but thought maybe it's just because they were previously cooked then once I got to the middle of the sandwich I realized the egg was frozen or just came out of the fridge. I tried to call them to let them know but the just kept ringing. Just make sure to check your food before leaving here. read more

Love this location! The employees are very polite. Their sandwiches & drinks are very good. Although the past few times we've been here their sandwich station has been closed or down read more