I brought my 10 year old Dell desktop into the shop 5 minutes before closing and Sparky did not…read moremind. He took the time to diagnose the problem and explain it to me right then. It needed a new power supply unit. He installed one the next day and charged me $100. When I picked up my computer the next day, he gave me some tips to keep it running smoothly. That was 3 months ago and my computer has been working great. 5 stars to Sparky for his courteous and very prompt service - I highly recommend!

1 Star Review (if I could leave zero, I would): I took my…read moredaughter's MacBook Pro here for a repair. It needed a battery replacement and we had a very negative experience. I was led to believe the replacement part would be OEM, but later learned the parts come through Amazon, not Apple. After the repair, the trackpad no longer worked, even though it worked before. When I asked about it, I didn't receive a clear explanation or solution. Just B.S. and blaming it on us. In my opinion, this business is not equipped to handle Apple repairs, and I would not recommend bringing a MacBook or anything Apple here. We ended up making an appointment to take the computer to Apple directly to resolve the issue, which we wish we had done in the first place. The issue was getting an appointment for repair before I left town. Which is the case now, but it's handled. In law enforcement we have a saying for people like this; "If their lips are moving, they're lying."

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Absolutely going to BLAST an employee at this store for being rude and walking around with a big…read morechip on her shoulder. Her name is Sage, and when I asked her if she was the manager, she answered, "No...marketing specialist." ATT.... you would be wise to tell Sage your marketing specialist that she just gave your company and the Warner/Cooper store a bad name. She was rude to me, but more astonishing was her dismissive and rude attitude towards a fellow employee that I was working with. It was bad. Now of course Sage The Marketing Specialist may have been having a bad day but she really was in bad form and made that store look bad. However, special shout out to Sydney who was the employee I was directly working with. She's new and is in training and while she was treated poorly by Sage, she was able to overcome that and remain polite, friendly and professional. She just needs to go work somewhere that has management that treats employees with respect and NOT with a dismissive condescending attitude like Sage.

I appreciate the team helping me out here on the Warner/cooper location! They helped me out in any…read moreway they were able to and it made me happy. Thank you guys! To Alyssa, Val Lexus and Chance

Ugh, love these guys. Andy, Parker and Charlie have taken such good care of all my repairs. I'm…read moreglad I found them and now I won't go anywhere else! SERVICE When you come in for a repair, you check-in your device on their portal. Doing so, you get updates in your email on their progress with the repair. I really appreciate always knowing what's going on. They always do a great job with a very fast turnaround time. They always give a very fair quote--they don't nitpick or add stupid upcharges like other places do. LOCATION I love their location. They are tucked in a quiet industrial area right by Tempe Marketplace. There is always ample parking and it's like a 40-foot walk to their door (hey, this totally matters in this Arizona heat lol). They are not in a crowded shopping plaza or mall where you have to lug your stuff half a mile to the store. Thanks ABC!!

Outstanding Service and Honest Pricing! I can't say enough…read moregood things about this place. The team truly goes above and beyond for their customers, they take the time to explain everything clearly, make sure you're getting exactly what you need, and never try to upsell unnecessary repairs or parts. Their prices are more than fair, and the quality of their work speaks for itself.

I've brought my Mac in the past to the Orchid and when I learned that I had another issue and could…read morenot troubleshoot it myself I decided to bring it in. They have two locations, one in Chandler and the other in Mesa so I went to my Chandler location on a Saturday morning to see what the recommendation was in order to resolve my iMac which was a "power up" problem. The issue was a common problem that could be resolved, but it required a part that needed to be ordered and that would've taken me out of commission for a couple days. The tech checked over with the Mesa store and they identified having that particular hardware available so I quickly headed over to and spoke with the agent and explain the problem and issues that I was having and he to believe that that may be the root cause. They provided me what the cost and labor of the repair would be upfront and told me that they literally could have it done within the same day. I knew they had limited hours on Saturday but the fact that he said it could take anywhere from an hour to three hours let me know that they were willing to stay behind in order to accommodate me as some of the content that I need it was recently changed within the last 48 hours and not properly backed up (yeah that's my fault) While running a few errands I got a phone call letting me know that was the issue and that repair been completed. I quickly made my way over to for pick up. I'm back home and powering up my computer was no issue and everything is running just as it was previously the other day. One of the things I like about the Orchard is that they do have available equipment and hardware on hand to do the repairs that are needed but they also let you know about other alternatives that could be done if you're looking to upgrade or move in a different direction with your Mac. No pressure sales but informative. If you no longer part of AppleCare and have equipment I highly recommend using The Orchard as your first line of defense as they have been honest and forthcoming and great when it comes to repairs and they do work at a reasonable price for owning a Mac. Special thanks to Carl for keeping me in the loop, explaining it all and most importably, getting the work done in a timely manner!!! greatly apprecite it

I was ready to take a hammer to my 21.5 inch 2019 iMac because it was so slow. Apps would also lock…read moreup. It was torturous to use. I've had older iMacs that were much faster. After taking it to The Orchard, Sparky switched the drive out to a SSD in two days. What a relief. It now runs four times as fast. It's literally like a new computer.

Overall 5 stars. I was trying to find a location to help me recover data off of my Apple airport…read moreTime Capsule after Apple Genius Bar wiped my iMac after promising they had transferred all my data onto a portable hard drive I bought from them. Well they did not & 60% of my data was gone. I was devastated for days until my wife suggested a third party repair shop. I reached out to a couple businesses and after speaking to Eric with iFixit, I thought it was worth a try. What did I have to lose? I dropped off my time capsule that apple told me I had completely erased due to holding the reset button in for 10 seconds (they also couldn't pull up any info off of it). They said it requires a network to operate and access the data which they could not do. Well Eric opened the hard drive and was able to directly access the files. I was amazed and so happy. Since the files are scattered he suggested I bring in my iMac and attempt to complete a restore of data which would put the files in the correct location. Eric was right and completely saved my digital life! I am forever grateful to them and his hard work. I was surprised at how reasonable the work cost too. Definitely give them a shot for any data recovery issues you may be facing. They know the "ins and outs".

Great service and very quick about providing Guadalupe CDC with a new computer. Recommend them…read morehighly.

Thought I broke my screen but it was just the tempered glass. Easy replacement with a lifetime…read morereplacement option. Perfect solution and a lot less pricey than I was dreading. Thanks!

Repair was fast and affordable. Older iPhone model and had it done in hr. Thanks for the serviceread more

Got me in within hours and had my computer fixed on the same day…read more Honest professional work from a fellow computer enthusiast. Happy to have found my local computer guy when something goes wrong,

First time I was having my computer serviced dude triaged the issue over the phone knew what the…read moreissue was had me come in and fixed it in like 15 minutes. I'm upgrading my current PC and needed a specific part. I called in and talked to Jeremiah - dude knew exactly what I needed and was able to help me get it handled when I had tried and failed at 3 other shops. Bro deserves a raise.