Helped me out with a broken screen, perfect repair and price…read more Only downside - and this is very minor - is that it was a bit hard to find his shop at first. Now that I know where he is I'll be returning it and when I break my phone screen again.

Fantastic and very quick! I needed the cracked glass screen on my iPad replaced and it took less…read morethan an hour. I had planned to drop off my iPad and check out Ikea down the road and I received a call just a few minutes after I got to Ikea that I could pick up my device. Plus, I received estimates from a few places and this place was the best price. Responses, services, everything was easy and efficient. Look for the sandwich board outside the shop as it's kinda tricky to find.

SUPER HONEST!!! I had a Seagate 8 TB hard drive hub that was…read morerunning, fall off my table headfirst onto the floor, and landed on the front connectors of my hard drive. It jammed the USB A, remote plug for my wireless mouse, into the front of the hard drive. After I picked it up the drive and tried to plug it into my computer, the drive would not mount. I thought all was lost, so I sent it over to Desert Data Recovery. I got a call the next day from a very nice woman, Kaylynn Ehlers. She explained that they would get to it after the weekend. They got back to me on Monday and explained the situation. They had taken the drive apart, and ran some tests, and said that although they could get the drive to Mount once they removed it from the case, they could not guarantee the integrity of the data. Kaylynn explained they could run a data recovery on the drive and quoted me a very reasonable price, but I opted to take the drive and try to recover the data myself since the drive could mount. I was actually successful and VERY LUCKY all data was recoverable. I really want to thank Kaylynn Ehlers over at Desert Data Recovery for her honesty and for helping me with the situation without a cost. I really trust these guys as they were honest with me and also quoted me a reasonable data recovery price. If I ever am in a situation again, where I need data recovery, I will not hesitate to give these people my business. They charge nothing upfront for an estimate with some analysis. A lot of companies do charge an up-front fee. Additionally, you don't have to send out your drive. You can drop it off locally, either in Mesa, Arizona or in Peoria. Thank you again, Kaylynn and Desert Data Recovery.

I dropped my external hard drive - dumb and careless. It wouldn't work so I took it to Desert Data…read moreRecovery and they saved me. I had photos on there for the last 20 years and was so worried. Nicky, one of the co-owners, explained what they could do and how the whole process would work. I never wondered about it because it was so clear what they could/would and could/would not do. I left my hard drive with them and in a short time had an email explaining that they probably could recover my photos. And they did! I was so happy. The price is not cheap but it's reasonable considering what DDR is doing for you, In my case, in was bringing back 20 years of photos. (By the way, I learned to back up everything - redundancy!) I recommend this service without hesitation. They are transparent and customer-focused. If you have this happen, don't try to fix it yourself because that makes it harder for DDR to recover your stuff. Just take it in and explain what happened. They are not judgmental at all. They want to help and they really did help me.

So you need computer help huh? But seeing someone about computer help is like going to see a…read moredentist or a mechanic, they can tell you something's wrong or what needs to be done but do you really trust they are looking out for your interest and not theirs?! Are you worried it's gonna take ages to get in to see them?! Are you worried about making the mortgage payment AND paying for the computer repair. So if those are your concerns you should take your trust issues and not walk but RUN to go see Tom. He has been helping me out of sticky computer situations for probably a decade now - I trust him implicitly and he will not only go the extra mile but will straight up tell you when you passed the last mile and it's time to just give up. And mourn the loss - of data or documents or computer - with you. Not enough stars to rate Tom, he is one of the good guys. (And if you need a therapist for those trust issues, let me know, have a good one of those too!)

I've had two experiences with Tom. The first experience was a couple years ago and I had an…read moreexternal hard drive that failed on me. He was able to skillfully and brilliantly secure the data and retrieve my video files for my documentary project. Recently, I dropped a hard drive in an airport and it was damaged beyond repair. I took it to Tom in the slim chance that he could produce magic. Unfortunately, due to my negligence, it was unrepairable. Tom was able to verify that and did't even charge me. He did offer alternative third-party advice. I highly recommend Chandler Data Professionals!

I had a corrupted SD card from a recent vacation, and all my photos were on there. I sent it to…read moreSalvageData, and within days, I had all my pictures back. Couldn't have asked for a better experience.

Sean is a one man shop who fixes computers in between his main job: being a father to two young…read moresons. Disclaimer: Sean is in the process of moving his storefront from Tempe to Gilbert and is running a pickup/drop off service. I offered to meet him halfway as his location was around 20 minutes away and he was very grateful. I am not one to typically leave reviews, however Sean was so kind, well meaning, respectful, and gave me live updates about how the repair was going. This was the best customer service experience I have ever received in tech. The apple store quoted me at $1300 and sean completely repaired my water damaged 2017 macbook pro and was able to recover all of my data for just $400. My computer was under reasonable use conditions and slightly dirty when I gave it to him. He returned it back in sparkling condition having cleaned thoroughly the interior and exterior. He even cleaned my dusty fans even though they had nothing to do with the repair. Above and beyond service. 5 stars

Sorry for the late review Sean! I am a telecom worker and needed my three computers fixed in…read moremultiple ways in a hurry. Sean was very reasonable and trustworthy. The only problem now is that I am no longer working in Phoenix and really wish I could have him over in L.A I can guarantee that Sean will be the best option for anything you need, so look no further!!!

Our WiFi was almost nonexistent....the signal was sparse and elusive at best. I'd pray for moments…read morewhen I could piggy back on the neighbors WiFi but hunkering down in my backyard with my IPad and blanket late at night caused some pretty serious suspicion from both my neighbors. We tried a number of methods to solve our networking issues. strategically placing TVs, games and screens in "HOT" locations. We purchased extenders and the Netgear batwing 8000X super modem that is so powerful it might cause mutations and be illegal in other countries. Soon The west side of the house was deemed the Black Hole of WiFi death. After some research we hired Data Doctors. THEY ARE Amazing. The fixed our WiFi added hot spots throughout the house and set up the kids network from the adults so that I can snack down their WiFi at a moments notice! No more waiting for things to load or download or print! I'm having to kick the neighbor kids off our WiFi now! No more black hole of death!

I hope I won't get anyone in trouble, but the reason for this great review is the advice I got over…read morethe phone. I can't remember who I talked to, but I told him what I was thinking about changing out my own failing SD hard drive on my laptop because Dell told me they no longer support the laptop. He told me Data Doctor prices, what else would go into it (e.g., getting Windows back on the computer), and that if I couldn't do it myself, Data Doctors was there for me. He didn't exactly tell me to go for it, but he definitely gave me the confidence to know I was on the right track. I was able to save myself 100s of dollars by doing it myself. So, if I ever CAN'T do it myself, I'm definitely going to Data Doctors because this experience really spoke to their integrity and the type of business they run. Thank you!!

I was very have with the service I received today. I had a problem with my PC not matter what o…read moretyped it would work. So I brought my PC in today to have it checked out to find that in fact my keyboard was bad. They helped to my car with my PC and helped me with a used Keyboard. Then on top of this they said it didn't cost me anything because I was there last week and it only took least then 3 minutes to find the problem. They are very friendly and helpful. In the future I will return for any problems I might have. I'm very happy with there decision to help me!

Since Data Doctors installed new my computer, my camera has not worked and is showing as…read morenonexsistant. Before the installation, I never had a problem using the camera for Zoom calls, etc. I called Data Doctors to get them out to fix the issue and they want to charge me. I already pay them $19 and some change monthly. I am so sick of these businesses that don't care about their customers!!! I do not recommend Data Doctors to anyone.

I was having problems with my laptop. Turns out my fan wasn't working and without my knowledge it…read morewas causing shut down problems. Data Doctors did a great job getting me back up and running with minimal cost

Matt did a great job today doing a checkup on our laptop!!!! Very personable and professional…read moreservice .Thank you Matt and Data Doctors!!

If I could give more than 5 stars, I would. Such a relief to have Blake and Brandon at…read moreMcKellips/Recker office work on my computer. "SOMETHING" went wrong on our computer and I immediately called Blake and said HELP. His first words were, no problem, bring it in and we will get to work on it. WOW....Being a NON-computer person, this type of reassurance puts an ease into me, the last thing I need right now is to shop for a computer. Picked up my computer and Brandon is just so positive and willing to offer help with what I need. I'm happy both of them are at my store and will never leave. (just selfish thinking). Big time atta-boy for Data Doctors in having outstanding employees that help people like me !!...A trillion stars....

I took my pc in knowing that my ssd was failing in some way, but wanted to get it diagnosed on what…read moreexactly I needed to get replaced (the cables, connectors, or the ssd itself) so I could have peace of mind. After paying the $59, after waiting a weekend of relief, when I called for the follow-up, I was told what I already knew. That my ssd was failing, and they couldn't test it any further. Okay, I took it in for a diagnosis, told them I knew it was the ssd that was corrupted or damaged, and then three days later they tell me the same thing that I told them to begin with... But for the repair I was told it would be $240, and that it might not even work to get my data back. I told them I don't care about getting my data back, I just wanted a new drive and a fresh install of windows. I was told it would be $140 for that. I don't understand how buying a $50 ssd and reinstalling windows would cost $140. Even if I asked them to just ditch the ssd and install windows on one of my HDD's it would be the same cost. Since the only thing they told was the same thing I told them when I walked in the store, I would desire a refund. Update: I picked up my pc and when I asked about a refund, he was rather blunt and said that I didn't know what was wrong and insinuated that I was lying. He said something similar to "you would've fixed it yourself if you knew what the problem was". I told them that the problem was the ssd with the operating system downloaded on it when I originally called and when I brought it in... and apparently I'm being gaslit... There is no reasonable explanation for a new ssd and windows installation costing $140 at the minimum. It was not a transparent price, as when I asked on the phone and in person what their rates were they said both times 'it will be a $60 fee, BUT it will go towards total cost of the repair which is the cost of parts and a small labor fee' According to them, it would be $99 for the ssd replacement and $40 for labor. A 500 gb samsung ssd (already double the storage of my original ssd) is only $53 on amazon... I am a highschool student and can only work part-time hours, which means I don't have enough money to pay for these absurd up charges, and not enough time to do the repairs myself. I don't have enough money to have $60 go to waste when that is half the money I make in a week. I had to save money to even afford the "evaluation", and I am not interested in the $240 or $140 prices. Again, like before my update, I ask for a refund because the workers were a bit rude and blunt when I told them my situation and didn't care about the situation I'm in.

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product